Escif 19 mei 2011
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Transcript of Escif 19 mei 2011
Escif 19 mei 2011
CQi Rehabilitation and client perspective
André BonsSenior staff member LSR
LSR, landelijk steunpunt (mede)zeggenschap
LSR
• Client organisation• Since mid-nineties• Independent, non-profit• Funded by
– government– membership
• Contract research
LSR, landelijk steunpunt (mede)zeggenschap
LSR basics
• Some 550 members• Cure and care• 65 employees• Client perspective
LSR, landelijk steunpunt (mede)zeggenschap
Mission and vision
• Ability of every client• Citizenship• Human rights• Equality• Empowerment• Dialogue• Progress LSR, landelijk steunpunt (mede)zeggenschap
LSR activities
• Clients’ councils training & support• Research & development• Helpdesk• Lobby• Participate in the debate on the
future of health care
LSR, landelijk steunpunt (mede)zeggenschap
Rehabilitation
• 24 rehabilitation centres• 24 clients’ councils• Partners:
– Revalidatie Nederland– Patients’ organisations– Nivel– CKZ
LSR, landelijk steunpunt (mede)zeggenschap
CQi
• Participation in development CQi• Translate results
LSR, landelijk steunpunt (mede)zeggenschap
CQi Rehabilitation
• Example 2010• Arnhem & Leiden• Translation of results• Client based programs for
improvement • Advise on future efforts
LSR, landelijk steunpunt (mede)zeggenschap
Future of CQi
• Invest in adapting CQi• Participation in project Revalidatie
Nederland/ZiZo• Make survey more adequate• Make results more usefull• Key role clients & clients’ councils
LSR, landelijk steunpunt (mede)zeggenschap
Client perspective
• Strong voice• Clear vision• Open mind• In dialogue
LSR, landelijk steunpunt (mede)zeggenschap