Taste of Innovation | Beyond Performance Experience

How to build your 10X-ValueFactory in 90 days

That's one small step for [a] man, one giant leap for mankind — Neil Armstrong

Programma14.30 uur | Inloop deelnemers 15.00 uur | Welkomstwoord 15.15 uur | The Taste of Innovation door DeWaardeFabriek 17.45 uur | Samenvatting18.00 uur | Borrel Ca. 18.30 uur | Einde bijeenkomst

The Taste of Innovation How to build your 10x-ValueFactory in 90 days (introduction)• Uw eigen WaardeFabriek?

DeWaardeFabriek gunt iedere organisatie haar eigen WaardeFabriek, waarin het gezamenlijk op zoek gaan naar EN het realiseren van de waarde voor morgen centraal staat. • Samen met DeWaardeFabriek laten wij u tijdens deze

bijeenkomst proeven van de elementen die uw eigen WaardeFabriek succesvol maken. Deze elementen in deze bijeenkomst vormen onderdeel van een master-programma “How to build your 10x-ValueFactory in 90 days” dat speciaal voor Flevum-leden in januari 2016 van start gaat. • Na afloop van deze bijeenkomst gaat u naar huis met praktische

inzichten die u direct in de praktijk kunt brengen

DeWaardeFabriekInleiders

• Erik van Wijk, founder & CEO DeWaardeFabriek. Erik heeft een technische, bedrijfskundige en psychologie achtergrond. • Bart Jansink, co-Director Culture Design van

DeWaardeFabriek. Hij is Registerpsycholoog NIP / Arbeid & Organisatie en beschikt over een European Certificate in Psychology.

Taste of Innovation | Beyond Performance Experience

How to build your 10X-ValueFactory in 90 days

That's one small step for [a] man, one giant leap for mankind — Neil Armstrong

John GermanCo-lead of the International Council on Clean Transportation (ICCT) a small nonprofit organisation dedicated to helping to reduce vehicle emissions and has an annual budget of just $12m.

Olaf LiesVolkswagen board member and economy minister of Lower Saxony has told Newsnight some staff acted criminally over emission cheat tests.

It’s your perspective that influences your observation. WHAT’S YOUR PERSPECTIVE?

Discover or Deliver ?

Start-Up

Grow

Mature Decline

• Develop & Launch new business idea

• Scale • Build processes

for consistent & systematic exec’n

• Exploitation • Harvest

• Discovery Skills • Delivery Skills • Delivery Skills • Delivery Skills

Today, the product-of-today is important. Tomorrow that is the product-of-tomorrow. When will tomorrow be?

50

40

30

20

1010 20 30 40 50

29 34 35 39 40 44 45

29

3435

3940

4445

Verklaarder Creator

OntwikkelaarDoener

Denkstijlen inzetten voor betere & meer innovatieve oplossingen

Verklaarder Creator

OntwikkelaarDoener

“WAT KENMERKT JULLIE ‘GROEP’ ?"

“WAT IS GROTE KRACHT?"

“WAT IS BIJDRAGE VAN DEZE DENK- AFFINITEIT AAN HET INNOVEREN?"

Verklaarder

Doener

Creator

Ontwikkelaar

The DWF-TEAM

It’s your perspective that influences your observation. WHAT’S YOUR PERSPECTIVE?

The

Marshmallow Challenge

Challenge: Build the highest FREE-STANDING STRUCTURE using provided materials with the marshmallow on-top, in 12 minutes.

In Teams of 4:

Discover Realize Scale Ta-da!Oh-Oh!0 12

Minutes

Discover Realize Scale Ta-da!0 12

MinutesCreate RealizeCreate

Prototype

Refine

Prototype

Refine

75

50

25

Business Grads Lawyers Kinder-

gartenArch.& Eng. CEOs CEOs &

Exec. Admin

Specialised Skills Facilitation Skills Success

+ =

75

50

25

$10,000 software bonus rewardhigh stakes = high impact

75

50

25

Repeat after 4 months (Informed Attempt)

Talent wins games, but teamwork and intelligence wins championships.

-- Michael Jordan

10%

30%60%

Why do companies fail?

No visionLack of partnerships

Missing KnowHow

Source: Prof. P. de Blot SJ

I don’t focus on what I’m up against. I focus on my goals and try to ignore the rest.-- Venus Williams

What’s your

MARSHMALLOW …?

10%

1000%

We choose to go to the moon. We choose to go to the moon in this decade and do the other things, not because they are easy, but because they are hard, because that goal will serve to organize and measure the best of our energies and skills, because that challenge is one that we are willing to accept, one we are unwilling to postpone, and one which we intend to win, and the others, too.

Scoping your Challenge …

A B A B’

B

DESIGN thinking

Desirability

Viability

Feasibility

DISCOVER CREATE REALIZE SCALE-UP

“Stakeholders”

“Stakeholders”

“Stakeholders”

“Stakeholders”Validating

Issues & Priorities

Validating Solutions w.

Stakeholders

Validating Implementation

Design Thinking Approach

Taste of Innovation | Beyond Performance Experience

How to build your 10X-ValueFactory in 90 days

That's one small step for [a] man, one giant leap for mankind — Neil Armstrong

What is it an entrepreneur wants?

Engaging Culture

Co-worker engagement

Increasing client

engagement �����

More profit

Business Environment

Company Management

Company Structure

Company Culture

Stable & Predictable Highly Unpredictable

Maintaining Stability Visionary Leading

Strong Hierarchy Flexible & Self-Managing

Surviving the Hierarchy

Company Strategy Exploitation

21

Need Seeking & Solving

Innovation & Collaboration

65% 65% 60%84%

65% of respondents say that CURIOSITY is essential to discover new ideas.

65% of respondents say that they feel unable to ask questions on the job.

84% of respondents say that their employers encourage curiosity.

60% of respondents say they encounter barriers to display curiosity at work.

Source: Merck KGaA study among workers in 16 industries.

Business Environment

Company Management

Company Structure

Company Culture

Stable & Predictable Highly Unpredictable

Maintaining Stability Visionary Leading

Strong Hierarchy Flexible & Self-Managing

Surviving the Hierarchy

Company Strategy Exploitation

21

Need Seeking & Solving

Innovation & Collaboration

Business Reality

Need for Change

3

Stages in the Development of Organizational Consciousness

Positive Focus / Excessive Focus

Financial Stability Shareholder value, organisational growth, employee health, safety. Control, corruption, greed, …

Belonging Loyalty, open communication, customer satisfaction, friendship. Manipulation, blame, …

High Performance Systems, processes, quality, best practices, pride in performance. Bureaucracy, complacency, …

Continuous Renewal and Learning Accountability, adaptability, empowerment, teamwork, goals orientation, personal growth

Building Corporate Community Shared values, vision, commitment, integrity, trust, passion, creativity, openness, transparency

Strategic Alliances and Partnerships Environmental awareness, community involvement, employee fulfillment, coaching/mentoring

Service To Humanity And The Planet Social responsibility, future generations, long-term perspective, ethics, compassion, humility

Service

Making a difference

Internal Cohesion

Transformation

Self-esteem

Relationship

Survival

“I” focus

“WE” focus

“US” focus

Stage of Development(Level of Consciousness)

What a Sales Rep at this level looks like: The Challenge/Opportunity: How to coach:

7 Serving(Service)

Doesn’t look to “sell” anything. Knowstheir customers have problems and only seeks to serve them by bringing the capabilities of the company to bear on helping them.

This rep wants to build a better world for future generations. Old frameworks lose relevance – finding a better way is the opportunity.

Continue to develop intuitive insight as a vehicle for bringing new ideas and conceptsto fruition.

6 Integrating(Making a difference)

Collaborates with customers to build plans together to solve problems. Pulls together other suppliers and manufacturers to build integrated solutions. Helps customers build stronger businesses.

This rep wants to leave a legacy but may not know how to do that. This rep will not respond to fear-based motivational tactics.

Encourage this rep to leverage their impact in the world by forming alliances with others who share the same values, and a similar purpose.

5 Self-actualizing(Internalcohesion)

Always wants to understand why a customer wants to do things. When theyunderstand the why they can be a better voice inside the company. Creativesolutions emerge.

This rep is a trust builder and often a respected leader in your company. Oftenblind to the potential that exists for them to have a larger impact on others.

Encourage this rep to lead a values- and purpose-driven life that is meaningful and supports the organisation in meeting its objectives. Mentoring other reps could provide a source of fulfilment.

4 Individuating(Transformation)

Loves to take new things to their customers. Needs to be learning new things to be of value to their customers. Doesn’t have all the answers but builds reputation by learning as they go.

This rep may need help understanding the context – they love challenge and learning and that could be focused more on a more meaningful end-result.

This rep needs to learn to ask “Why”.Digging deeper into understanding the underlying motivation behind a customer request will help them to be more focused.

3 Differentiation(Self-esteem)

Motivated to be on the podium, top of the charts. Wins business so that people know how good they are or so that they are first in line for promotion.

This rep is more focused on their own success than the success of the customerand a high personal drive could damage trust. Blames others when things go wrong.

Sometimes these reps upset other staff inside your company and they need to learn to be better team players. They also need to challenge themselves to learn and grow in new directions.

2 Conforming(Relationship)

Wins business because they have loyal customers. Sees their role as relationship manager and does everything to keep the customer happy.

This rep would be unlikely to take new products to your customers for fear that the relationship could be harmed if everything doesn’t go as promised.

This rep will ride the good and bad years that are driven by customer buying cycles. Encouragement to develop a pattern of success supported by trying new things.

1 Survival(Survival)

Needs the sale because they have bills to pay or are afraid that they will get fired.

This rep could do damage to your brand because their fear and short term focus could lead them to misrepresent your company or sell a product that is not really right for the customer.

In order to limit the potentially limiting behaviours the manager has to provide an environment that reduces fear and encourages longer term thinking like relationship building with customers.

Average annual return over 10-year period of top-40 best places to work companies (USA) and S&P500.

Best-place-to-Work companies Average Annualized Return 16,39 %

S&P500 Average Annualized Return 4,12 %

The Top 40 Best Companies to Work For (USA)

Adobe Systems Inc. Aflac Inc.Amazon.com Inc.American Express Co. Autodesk Inc. Build-A-Bear Workshop Inc.Capital Trust Inc. Class A. Chesapeake Energy Corp. Devon Energy Corp. Dreamworks Animation SKG Inc.EOG ResourcesFactSet Research Systems Inc.General Mills Inc.

Goldman Sachs Group Inc. Google Inc. Class A. Hasbro, Inc. Intel Corp. Intuit Inc. Marriott International Inc. Mattel Inc.Medical Properties Trust Inc.Men’s WearhouseMicrosoft Corp.National Instruments Corp. NetApp Inc. Nordstrom Inc.

Novo Nordisk, A/S ADR Nustar Energy, L.P. Publix Super Mkts, Inc.Qualcomm Inc.Rackspace Hosting Inc. Salesforce.com Inc. Southern Michigan Bankcorp.St Jude Medical, Inc. Starbucks Corporation Stryker Corporation SVB Financial GroupUltimate Software Group, Inc. Umpqua Holdings Corporation Whole Food Markets, Inc.

Our vision Every company a place to unlock the available genius - Your own 10X-ValueFactory. Our mission: unlock the global genius to solve the challenges mankind encounters.

Organizational Culture = KEY to Predictable Success

Summary of today 1. Be aware what makes you think what you think … 2. Balance Discover & Deliver Skills 3. Build heterogeneously thinking teams 4. Test assumptions 5. Think BIG

Try spending 15 to 30 minutes each day writing down questions that challenge the status quo in your company.

Master Program

How to build your 10X-ValueFactory in 90 days

That's one small step for [a] man, one giant leap for mankind — Neil Armstrong

www.dewaardefabriek.nl

service@dewaardefabriek.nl