Scp Smtflow Met Fm 01 Metrics Statistics 0001

8/9/2019 Scp Smtflow Met Fm 01 Metrics Statistics 0001

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MET-FM-01 V1.5 Page : 1 of 22

Metrics Statistics

Samart Corporation Public Co.,Ltd.

Project Name : Samart e-Workflow

Project Code : SMTFLOW

Metric Category Metric Name

1) Effort Metrics

1. Metric: Actual Effort Distribution by activities /phases *

2. Metric: Effort variance for the project with respect to initially planned effort for the project (overall) *

3. Metric: Effort variance for the project with respect to latest revised planned effort for the project agreed upon by Customer/Senior Management *

4. Metric: Effort variance for the phase with respect to initially planned effort for the phase *

5. Metric: Effort variance for the phase with respect to revised planned effort for the phase agreed upon by Customer/Senior Management *

2) Schedule Metrics

1. Metric: Schedule variance for the project with respect to initially planned schedule for the project *2. Metric: Schedule variance for the project with respect to revised planned schedule for the project agreed upon by Customer/Senior Management *

3. Metric: Schedule variance for the phase with respect to initially planned schedule for the phase *

1. Metric: Size variance for the project with respect to initially planned size for the project

1. Metric: Productivity

2. Metric: Cost Variance for the project3. Metric: Cost Variance Phase wise

5) Defects Metrics

1. Metric: Defect Density

2. Metric: Phase-wise Defects Introduced and Detected *

3. Metric: Defect Severity Distribution (High/Medium/ Low) *

4. Metric: Defect Detection Effectiveness *

5. Metric: Defect Age *

1. Metric: Internal Audit NC Trend, SQA Product Audit Defect Trend *

2. Metric: Internal Audit NC Trend, SQA Product Audit Defect Trend by Process *

1. Metric: Changes to requirements

8) Training Metrics

1. Metric: Planned Average Training Days per Person per Annum

2. Metric: Actual Average Training per Person per Annum

3. Metric: Training Effectiveness (Required for Trainning Dept.)

1. Metric: Problem Repair Mean Time

2. Metric: System Downtime (For each Server)

3. Metric: Variance in Response to commitments

1. Metric: Meantime to closure *

Remark :

* Required Metrics

4. Metric: Schedule variance for the phase with respect to revised planned schedule for the phase calculated after requirements have been frozen and

3) Project Size

2. Metric: Size variance for the project with respect to revised planned size for the project calculated after requirements have been frozen and agreed

4) Productivity & Cost

6) Software Quality

7) Requirement

9) Facilities

10) Maintained


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1) Effort Metrics



1. Metric: Actual Effort Distribution by activities /phases *

Metric Goal

Frequency Phase End/Project Closure

Phase Value (%)

1) Project Planning 4 1.872) Project Monitoring and Control 3 1.40

3) Requirement Analysis 1 0.47

4) Software Design 8 3.74

5) Development and Integration 143 66.82

6) Unit Testing 5 2.34

7) Module/Integration Testing - #VALUE!

8) System Testing 10 4.67

9) Acceptance Testing 40 18.69

10) Installation, Delivery and Implementation 0.00

11) Post Production Support and Maintenance 0.00

12) Project Closure 0.00

um Actual Effort Spent in Project (Mandays) 214 #VALUE!

2. Metric: Effort variance for the project with respect to initially planned effort for the project (overall) *

Metric Goal

Frequency Monthly/Project Closure

Date Value (%)

Feb'2009 11.00 14.00 -21.43

Mar'2009 18.20 33.00 -44.85

Apr'2009 11.30 27.00 -58.15

May'2009 17.00 27.00 -37.04

Jun'2009 22.00 22.00 0.00

Jul'2009 24.03 47.00 -48.87

Aug'2009 24.00 27.00 -11.11

Sep'2009 20.50 29.00 -29.31

Oct'2009 23.40 27.30 -14.29

Nov'2009 20.20 27.00 -25.19

Dec'2009 22.19 21.00 5.67

0.00

0.00

0.00

0.00

0.00

0.00

Overall 214 301 -29.03

Source of data : Estimation sheets, Time Sheets

% Value ( 3-5% 5% Software Design Phase

20% Phase )

Actual Effort spent in Phase(Mandays)

%Variance ( 3-5% 5%)

Actual Effort in Project

(Mandays)

Initially Planned effort for Project

(Mandays)


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1) Effort Metrics



3. Metric: Effort variance for the project with respect to latest revised planned effort for the project agreed upon by Customer/Senior Management *

Metric Goal


Date Value (%)

0.00

0.00

0.00

0.000.00

0.00

0.00

0.00

0.00

0.00

0.00

0.00

Overall 0 0 0.00

4. Metric: Effort variance for the phase with respect to initially planned effort for the phase *

(Not Mandatory for XS Project)

Metric Goal

Frequency Phase End

Phase Date of End Phase Actual Effort in Phase (Mandays) Value (%)

1) Project Planning 0.00

2) Project Monitoring and Control 0.003) Requirement Analysis 0.00

4) Software Design 0.00

5) Development and Integration 0.00

6) Unit Testing 0.00

7) Module/Integration Testing 0.00

8) System Testing 0.00

9) Acceptance Testing 0.00




5. Metric: Effort variance for the phase with respect to revised planned effort for the phase agreed upon by Customer/Senior Management *

Metric Goal

Frequency Phase End

Phase Date of End Phase Actual Effort in Phase (Mandays) Value (%)

1) Project Planning 0.002) Project Monitoring and Control 0.00

3) Requirement Analysis 0.00


Actual Effort in Project(Mandays)

Revised Planned effort for Project(Mandays)

%Variance ( 3-5% 5% Software Design Phase

20% Phase )

Initially Planned effort for Phase(Mandays)

%Variance ( 3-5% 5% Software Design Phase

20% Phase )

Revised Planned effort for Phase(Mandays)


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1) Effort Metrics












Remark :

* Required Metrics


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2) Schedule Metrics



1. Metric: Schedule variance for the project with respect to initially planned schedule for the project *

Metric Goal

Frequency Project Closure

Date Actual No. of days on Project Planned No. of days on Project Value (%)0.00

2. Metric: Schedule variance for the project with respect to revised planned schedule for the project agreed upon by Customer/Senior Management *

Metric Goal


Date Actual No. of days on Project Revised planned No. of days on Project Value (%)0.00

3. Metric: Schedule variance for the phase with respect to initially planned schedule for the phase *(Not mandatory for XS Project)

Metric Goal

Frequency Phase End

Phase Date of End Phase Actual No. of days on Phase Planned No. of days on Phase Value (%)

1) Project Planning 26/1/209 4 4 0.00

2) Project Monitoring and Control 0.00

3) Requirement Analysis 27/2/2009 5 5 0.004) Software Design 27/3/2009 19 23 -17.39

5) Development and Integration 3/7/2009 62 78 -20.51

6) Unit Testing 10/7/2009 10 15 -33.33

7) Module/Integration Testing - 0.00

8) System Testing 24/7/2009 10 15 -33.33

9) Acceptance Testing 21/8/2009 20 55 -63.64

01/09/2009 76 60 26.67

- 0.00


Source of data : Project Schedule



%Variance ( 3-5% 5% Software Design Phase 20%

Phase )

10) Installation, Delivery andImplementation11) Post Production Support andMaintenance


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2) Schedule Metrics



Metric Goal

Frequency Phase End

Phase Date of End Phase Actual No. of days on Phase Value (%)










0.00

0.00


Remark :

* Required Metrics

4. Metric: Schedule variance for the phase with respect to revised planned schedule for the phase calculated after requirements have been frozen and agreed upon byCustomer/Senior Management. *

%Variance ( 3-5% 5% Software Design Phase 20%

Phase )

Revised planned No. of days onPhase

10) Installation, Delivery and

11) Post Production Support and


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3) Project Size Metrics



1. Metric: Size variance for the project with respect to initially planned size for the project

Frequency Project ClosureDate Actual size of project Initially planned size of project Value (%)

0.00

Frequency Project ClosureDate Actual size of project Revised planned size of project Value (%)

0.00

Source of data : Estimation sheets

2. Metric: Size variance for the project with respect to revised planned size for the project calculated after requirements have

been frozen and agreed upon by Customer/Senior Management


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4) Productivity & Cost Metrics



1. Metric: Productivity

Frequency Project ClosureDate Actual Size Actual Effort Value

0.00

*** Value of Metric Unit as applicable e.g. FP/Man-month

2. Metric: Cost Variance for the project

Frequency Monthly/Project ClosureDate Actual cost for project Budgeted cost for project Value (%)

0.00

0.00

0.00

0.00

0.000.00

0.00

0.00

0.00

0.00

0.00

0.00

Total 0 0 0.00

3. Metric: Cost Variance Phase wiseFrequency Phase End

Phase Date Actual cost till phase Budgeted cost till phase Value (%)








8) System Testing 0.009) Acceptance Testing 0.00

0.00

0.00


Source of data : Size from Estimation sheets, Time sheets

Source of data : Estimation Sheets (Cost)

10) Installation, Delivery andImplementation

11) Post Production Support andMaintenance


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5) Defects Metrics



1. Metric: Defect Density

Metric Goal


Date Total no. of defects Actual Size of the project Ratio0.00

2. Metric: Phase-wise Defects Introduced and Detected *Frequency Phase Wise

Phase Date of End Phase

1) Project Planning

2) Project Monitoring and Control

3) Requirement Analysis

4) Software Design

5) Development and Integration

6) Unit Testing

7) Module/Integration Testing8) System Testing

9) Acceptance Testing

10) Installation, Delivery and Implementation

11) Post Production Support and Maintenance

12) Project Closure

3. Metric: Defect Severity Distribution (High/Medium/ Low) *

Metric Goal

Frequency Phase Wise/Project Closure

Detected Phase Date of End Phase No. of defect on Severity High Value (%)

1) Project Planning 0 0.00

2) Project Monitoring and Control 0 0.00

3) Requirement Analysis 0 0.00

4) Software Design 0 0.00

5) Development and Integration 0 0.00

6) Unit Testing 0 0.00

7) Module/Integration Testing 0 0.00

8) System Testing 0 0.00

9) Acceptance Testing 0 0.00

10) Installation, Delivery and Implementation 0 0.00

11) Post Production Support and Maintenance 0 0.00

12) Project Closure 0 0.00

Percentage per severity 0.00% 0.00% 0.00% 0 0.00

Source of data : Size from Estimation sheets, Review Reports/Test Results, Defect Tracking Report

Ratio Value ( 3-5 5)

No. of defects detectedper phase

No. of defects introduced perphase

(Total Severity )

No. of defect on SeverityMedium

No. of defect onSeverity Low

Total no. ofdefects


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5) Defects Metrics




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5) Defects Metrics



4. Metric: Defect Detection Effectiveness *

Metric Goal

Frequency Monthly/Project Closure (1)

Date Total no. of Defects Value (%)

Feb'2009 0 0 0.00

Mar'2009 0 0 0.00

Apr'2009 0 0 0.00

May'2009 0 0 0.00Jun'2009 0 0 0.00

Jul'2009 0 0 0.00

Aug'2009 0 0 0.00

Sep'2009 0 0 0.00

Oct'2009 0 0 0.00

Nov'2009 0 0 0.00

Dec'2009 9 9 100.00

Jan'2010 0 0 0.00

Feb'2010 14 14 100.00

0.00

0.00

5. Metric: Defect Age *

Metric Goal


Date Sum of Phase Detected Sum of Phase Introduced Total no. of defects Defect AgeDec'2009 54 45 9

4.39

Feb'2010 154 62 14

Total 208 107 23

Remark :

* Required Metrics

% Value ( 3-5% 5% 90%)

Total no. of defects detectedprior to delivery

(1) For Maintenance project uses frequency as MonthlyFor Development project uses frequency as Project Closure

Value ( 0-11)


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6) Software Quality Assurance Metrics



1. Metric: Internal Audit NC Trend, SQA Product Audit Defect Trend *

Metric Goal

Frequency Bi-Monthly/Quarterly

DateProcess Audit (No. of NC) Product Audit (No. of Defect)

Grand Total %Major NCs Minor NCs Observation Total Fatal Serious Minor Total

Feb'2009 1 3 1 5 0 0 0 0 5 17.86

Mar'2009 2 3 7 12 0 0 0 0 12 42.86

Apr'2009 0 0 0 0 0 0 0 0 0 0.00

May'2009 0 5 6 11 0 0 0 0 11 39.29

Jun'2009 0 0 0 0 0 0 0 0 0 0.00

Jul'2009 0 0 0 0 0 0 0 0 0 0.00

Aug'2009 0 0 0 0 0 0 0 0 0 0.00

Sep'2009 0 0 0 0 0 0 0 0 0 0.00

Oct'2009 0 0 0 0 0 0 0 0 0 0.00

Nov'2009 0 0 0 0 0 0 0 0 0 0.00

Dec'2009 0 0 0 0 0 0 0 0 0 0.00

Jan'2010 0 0 0 0 0 0 0 0 0 0.00

Feb'2010 0 0 0 0 0 0 0 0 0 0.000 0 0 0.00

0 0 0 0.00

Total 3 11 14 28 0 0 0 0 28 100.00

Percentage per severity 10.71 39.29 50.00 100.00 0.00 0.00 0.00 0.00

2. Metric: Internal Audit NC Trend, SQA Product Audit Defect Trend by Process *

Metric Goal

Frequency Bi-Monthly/Quarterly

ProcessProcess Audit (No. of NC) Product Audit (No. of Defect)

Grand Total %Major NCs Minor NCs Observation Total Fatal Serious Minor Total

CEM 1 1 0 1 3.57

CFG 2 2 0 2 7.14

DAR 0 0 0 0.00

EST 1 1 0 1 3.57

FMP 0 0 0 0.00

MET 1 2 3 0 3 10.71

ODI 0 0 0 0.00

PMP 1 3 6 10 0 10 35.71

PQA 2 2 0 2 7.14

PRM 0 0 0 0.00

QCP 3 2 5 0 5 17.86

QMM 0 0 0 0.00

RSK 0 0 0 0.00

SLC 3 3 0 3 10.71

TGL 1 1 0 1 3.57

TRN 0 0 0 0.00

Total 3 11 14 28 0 0 0 0 28 100.00

Source of data :Audit Report (Checklist)/CAR

Value Value ( Ma , Mi )

Value Value ( Ma , Mi )


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6) Software Quality Assurance Metrics



Remark :

* Required Metrics


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7) Requirement Management Metrics



1. Metric: Changes to requirements


Date No. of Proposed No. of Open No. of Approved No. of Incorporated

Total 0 0 0 0

Source of data : Change Request Log Sheet


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8) Training Metrics



1. Metric: Planned Average Training Days per Person per Annum

Frequency Quarterly

Date Employees Day(s)

0

0

0

0

2. Metric: Actual Average Training per Person per Annum

Frequency Quarterly

Date Employees Day(s)

0

0

0

0

3. Metric: Training Effectiveness (Required for Trainning Dept.)

Frequency Quarterly

Date Traning feedback scores Actual no. of participants Ratio0.00

0.00

0.00

0.00

Remark :

* Required Metrics

Source of data : Training Plan, Training Records, Feedback Forms

Total planned no. oftraining days

Planned no. of people to attendTraining

No. of Days as on Datefrom the Year Beginning

Total planned no. oftraining days

Actual no. of people to attendTraining

No. of Days as on Datefrom the Year Beginning


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9) Facilities Management Metrics



1. Metric: Problem Repair Mean Time

Frequency Quarterly

Date Open Date Close Date Problems Ratio or Days/hours

0.00

0.00

0.00

0.00

2. Metric: System Downtime (For each Server)

Frequency Quarterly

Date Unplanned Downtime Total planned Uptime Value (%)0.00

0.00

0.00

0.00

3. Metric: Variance in Response to commitments

Frequency Monthly/Quarterly

Date Function Commitment Variance

Source of data : Facilities Log, Project plans/commitment logs

PlannedCommitment date

Agreed Commitmentdate

Actual Responsedate


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10) Maintained Metrics



1. Metric: Meantime to closure *

Metric Goal

Frequency Monthly Mean time to closure

Date Type of RequestMandays Duration (days) Mandays Duration (days)

Actual Estimated Total Actual Estimated Actual Estimated % Variance Total Actual Estimated % Variance

0.0 0.0 0.00 0.0 0.0 0.0 0.00

0.0 0.0 0.00 0.0 0.0 0.0 0.00

0.0 0.0 0.00 0.0 0.0 0.0 0.00

0.0 0.0 0.00 0.0 0.0 0.0 0.00

0.0 0.0 0.00 0.0 0.0 0.0 0.00

0.0 0.0 0.00 0.0 0.0 0.0 0.00

0.0 0.0 0.00 0.0 0.0 0.0 0.00

0.0 0.0 0.00 0.0 0.0 0.0 0.00

0.0 0.0 0.00 0.0 0.0 0.0 0.00

0.0 0.0 0.00 0.0 0.0 0.0 0.00

0.0 0.0 0.00 0.0 0.0 0.0 0.00

0.0 0.0 0.00 0.0 0.0 0.0 0.000.0 0.0 0.00 0.0 0.0 0.0 0.00

0.0 0.0 0.00 0.0 0.0 0.0 0.00

0.0 0.0 0.00 0.0 0.0 0.0 0.00

0.0 0.0 0.00 0.0 0.0 0.0 0.00

0.0 0.0 0.00 0.0 0.0 0.0 0.00

0.0 0.0 0.00 0.0 0.0 0.0 0.00

0.0 0.0 0.00 0.0 0.0 0.0 0.00

0.0 0.0 0.00 0.0 0.0 0.0 0.00

0.0 0.0 0.00 0.0 0.0 0.0 0.00

0.0 0.0 0.00 0.0 0.0 0.0 0.00

0.0 0.0 0.00 0.0 0.0 0.0 0.00

0.0 0.0 0.00 0.0 0.0 0.0 0.00

0.0 0.0 0.00 0.0 0.0 0.0 0.00

0.0 0.0 0.00 0.0 0.0 0.0 0.00

0.0 0.0 0.00 0.0 0.0 0.0 0.00

0.0 0.0 0.00 0.0 0.0 0.0 0.00

0.0 0.0 0.00 0.0 0.0 0.0 0.00

0.0 0.0 0.00 0.0 0.0 0.0 0.00

0.0 0.0 0.00 0.0 0.0 0.0 0.00

0.0 0.0 0.00 0.0 0.0 0.0 0.00

Remark :

* Required Metrics

Source of data : Change Request Log Sheet/RFC

MTTC Effort Value MTTC Schedule Value

( 3-5 5)

No. ofRFC

Scp Smtflow Met Fm 01 Metrics Statistics 0001

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