Post on 15-Apr-2017
Welkom
Smart Consumer Summit Multiscope | Mirjam van Gils Manager Business Development Toon®
mirjamvgils
LET’S TALK CHALLENGES AND INSPIRE EACH OTHER
NIEUWE CONCURRENTIE
Plaatje ice age – volgt nog
VASTHOUDEN AAN WAT JE HEBT?
ENECO_WIDNW_i60
NIEUWE WERELD
Smart Platforms & Energy Services
OUR VISION
START SAMENWERKING
QUBY
2009
DIT GING NIET ALTIJD
GOED…
DUS WE GINGEN TESTEN…
..EN NOG MEER
TESTEN
De Wereld van Toon
VISIE OMZETTEN IN
ACTIES
CA 300 FTE WERKEN DAGELIJKS MET TOON
SAMEN MET DEVELOPERS HACKATON
.................................................................................................
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SAMEN MET KLANTEN
AGILE WORKPLACE
35K 5k
200K
100K INSTALLED BASE TOON®
2012
Fast growth Toon® in NL
2015 2014 2013
Proven Business Model with Recurring Revenue
Proven Business Model with Recurring Revenue
2012
Bekendheid Toon®
2015 2014 2013
36% 56%
72% 83%
BEKENDHEID TOON®
MEER DAN 50 INSTALLATIES
PER UUR
CUSTOMER CONTACT
More & positive Engagement
Non Toon® Customers
Toon® Customers
~1x/ year
~1x/ day
Proven Business Model with Recurring Revenue
NPS SCORE
Improvement of NPS
Non Toon® Customers
Toon® Customers
+30
Proven Business Model with Recurring Revenue
CHURN
Increased Loyalty
Non Toon® Customers
Toon® Customers
Churnreduction > 60%
Proven Business Model with Recurring Revenue
But love to pay for what they want.
People hate to pay for what they need
Met een eigen Sigmund …
… en bij STAMGASTEN
NEXT CHALLENGE 1 MILJOEN TOONS EIND 2017
TO WIN THE HEART OF THE HOME
“INNOVATE OR DIE”
THE BEST WAY TO
PREDICT THE FUTURE IS TO
CREATE IT
mirjamvgils
THE BEST WAY TO
PREDICT THE FUTURE IS TO
CREATE IT
mirjamvgils
THE BEST WAY TO
PREDICT THE FUTURE IS TO
CREATE IT
mirjamvgils
THE BEST WAY TO
PREDICT THE FUTURE IS TO
CREATE IT
mirjamvgils