Eneco - Mirjam van Gils - Smart Consumer Summit 2016

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Welkom Smart Consumer Summit Multiscope | Mirjam van Gils Manager Business Development Toon® mirjamvgils

Transcript of Eneco - Mirjam van Gils - Smart Consumer Summit 2016

Page 1: Eneco - Mirjam van Gils - Smart Consumer Summit 2016

Welkom

Smart Consumer Summit Multiscope | Mirjam van Gils Manager Business Development Toon®

mirjamvgils

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LET’S TALK CHALLENGES AND INSPIRE EACH OTHER

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NIEUWE CONCURRENTIE

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Plaatje ice age – volgt nog

VASTHOUDEN AAN WAT JE HEBT?

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ENECO_WIDNW_i60

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NIEUWE WERELD

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Smart Platforms & Energy Services

OUR VISION

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START SAMENWERKING

QUBY

2009

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DIT GING NIET ALTIJD

GOED…

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DUS WE GINGEN TESTEN…

..EN NOG MEER

TESTEN

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De Wereld van Toon

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VISIE OMZETTEN IN

ACTIES

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CA 300 FTE WERKEN DAGELIJKS MET TOON

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SAMEN MET DEVELOPERS HACKATON

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.................................................................................................

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SAMEN MET KLANTEN

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AGILE WORKPLACE

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35K 5k

200K

100K INSTALLED BASE TOON®

2012

Fast growth Toon® in NL

2015 2014 2013

Proven Business Model with Recurring Revenue

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Proven Business Model with Recurring Revenue

2012

Bekendheid Toon®

2015 2014 2013

36% 56%

72% 83%

BEKENDHEID TOON®

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MEER DAN 50 INSTALLATIES

PER UUR

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CUSTOMER CONTACT

More & positive Engagement

Non Toon® Customers

Toon® Customers

~1x/ year

~1x/ day

Proven Business Model with Recurring Revenue

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NPS SCORE

Improvement of NPS

Non Toon® Customers

Toon® Customers

+30

Proven Business Model with Recurring Revenue

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CHURN

Increased Loyalty

Non Toon® Customers

Toon® Customers

Churnreduction > 60%

Proven Business Model with Recurring Revenue

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But love to pay for what they want.

People hate to pay for what they need

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Met een eigen Sigmund …

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… en bij STAMGASTEN

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NEXT CHALLENGE 1 MILJOEN TOONS EIND 2017

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TO WIN THE HEART OF THE HOME

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“INNOVATE OR DIE”

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THE BEST WAY TO

PREDICT THE FUTURE IS TO

CREATE IT

mirjamvgils

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THE BEST WAY TO

PREDICT THE FUTURE IS TO

CREATE IT

mirjamvgils

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THE BEST WAY TO

PREDICT THE FUTURE IS TO

CREATE IT

mirjamvgils

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THE BEST WAY TO

PREDICT THE FUTURE IS TO

CREATE IT

mirjamvgils