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    ICT Developm ent inICT Developm ent inICT Developm ent inICT Developm ent inICT Developm ent inICT Developm ent inICT Developm ent inICT Developm ent inInd iaInd iaInd iaInd iaInd iaInd iaInd iaInd ia

    J A ChowdaryPresident & Managing Director, PortalPlayer Pvt. Ltd.

    President of HYSEA

    [email protected]

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    ICT Development in India

    India Advantage

    Current ICT scenario in India What are the Strategies for sustained growth

    Impact of ICT dev on Digital Divide

    Case study of AP ICT implementation Summary

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    ICT Development in India

    India Advantage

    Current ICT scenario in India What are the Strategies for sustained growth

    Impact of ICT dev on Digital Divide

    PortalPlayers case study Summary

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    India Advantage

    Large Economy

    $ 450 bn GDP: 4th largest in Purchasing Power Parity Stable growth and strong macro-economic parameters

    GDP Growth rate over 6% in last 5 years

    Declining inflation rates-under 5%

    Stable exchange rate-5 year CAGR depreciation under 6%

    Current account deficit averaging 1%

    External debt / GDP under 25%; short term debt manageable

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    India Advantage

    Stable politico legal system

    Rapid approach to globalization Human resources

    Large pool of intellectual capital

    English as medium of education

    Fast growing middle class group

    Good educational infrastructure

    Capital Markets

    India advantage contd..

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    India Advantage

    Stable politico legal system

    Rapid approach to globalization Human resources

    Large pool of intellectual capital

    English as medium of education

    Fast growing middle class group

    Good educational infrastructure

    Capital Markets

    India advantage contd..

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    India Advantage

    Stable politico legal system

    Rapid approach to globalization Human resources

    Large pool of intellectual capital

    English as medium of education

    Fast growing middle class group

    Good educational infrastructure

    Capital Markets

    India advantage contd..

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    Good Educational infrastructure

    As of March, 2000 India had over 340,000 employed

    software professionals, which is likely to reach 2.5 millionby year 2008

    India produces 122,000 Engineers per year , out of which

    73,000 are in ICT area

    India advantage contd..

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    India Advantage

    Stable politico legal system

    Rapid approach to globalization Human resources

    Large pool of intellectual capital

    English as medium of education

    Fast growing middle class group

    Good educational infrastructure

    Capital Markets

    India advantage contd..

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    Market Capitalization of listed Indian

    Infotech companies(in US$ Billin)

    0.6 1 0.76

    13.6 18.5

    48

    95

    41

    55

    0

    1020

    3040

    50

    6070

    80

    90100

    31Mar1993

    31Mar1997

    31Mar1997

    31Mar1999

    30Aug19

    99

    30Dec19

    99

    28Feb2000

    30Apr2000

    30Jun2000

    Sharp re-rating in valuations of companies in the knowledge

    sectors consistent out-performance over main indices

    India advantage contd..

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    India Advantage

    Huge Domestic market in India

    Availability of Datacom infrastructure

    Time Zone advantage

    Lower cost of infrastructure

    Quality as the key focus for ICT development Government support

    India advantage contd..

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    Domestic market in India

    The ICT domestic market in India has grown from $10

    million in 1991 to $1.75 billion in 1999 19 States out of 26 States have announced new IT policies

    E-Governance, e-Banking, e-Manufacturing, e-Commerce,

    etc are the new mantras in India Major private industries participating in providing high

    bandwidth optical fiber network in India

    India advantage contd..

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    India Advantage

    Huge Domestic market in India

    Availability of Datacom infrastructure Time Zone advantage

    Lower cost of infrastructure

    Quality as the key focus for ICT development Government support

    India advantage contd..

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    India Advantage

    Huge Domestic market in India

    Availability of Datacom infrastructure Time Zone advantage

    Lower cost of infrastructure

    Quality as the key focus for ICT development Government support

    India advantage contd..

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    India Advantage

    Huge Domestic market in India

    Availability of Datacom infrastructure Time Zone advantage

    Lower cost of infrastructure

    Quality as the key focus for ICT development Government support

    India advantage contd..

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    India Advantage

    Huge Domestic market in India

    Availability of Datacom infrastructure Time Zone advantage

    Lower cost of infrastructure

    Quality as the key focus for ICT development Government support

    India advantage contd..

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    Quality, the magic mantra

    India is home to 18 out of 34 SEI CMM Level 5

    companies worldwide

    Out of top 300 software companies, 170 have acquired

    ISO 9000 certification

    India advantage contd..

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    India Advantage

    Huge Domestic market in India

    Availability of Datacom infrastructure

    Time Zone advantage

    Lower cost of infrastructure

    Quality as the key focus for ICT development

    Government support

    India advantage contd..

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    Government support

    Setting up of STPs/EHTPs/EPZs

    Setting up of IIITs

    High Speed Datacom links

    Tax incentives

    Proactive State Government initiatives

    Creation of huge domestic market

    Setting up VC funds exclusively for ICT

    India advantage contd..

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    ICT Development in India

    India Advantage

    Current ICT scenario in India

    What are the Strategies for sustained growth

    Impact of ICT dev on Digital Divide

    PortalPlayers case study

    Summary

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    Current ICT scenario in India

    Indian IT Software and Services Industry(in US$ Billion)

    2.85 3.95.7 8.75

    14

    87

    0

    10

    20

    30

    40

    50

    60

    70

    8090

    97-98 98-99 99-00 00-01 01-02 2008

    Projections

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    Offshore Software Development

    Offshore software development using high-speed satellite

    and video conferencing links provided by VSNL and

    Software Technology Parks

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    Destination of Indian Software Exports

    North America 62%

    Rest of the world 4.5%

    West Asia 1.5%

    South East Asia 3.5%

    Europe 23.5%

    Japan 3.5%

    Australia & New

    Zealand 1.5%

    Source: NASSCOM

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    Some Multinationals doing Research &

    Development in India

    Sun Microsystems

    Microsoft

    Silicon Graphics

    Cisco

    Oracle

    Lucent

    Motorola SDRC

    IBM

    Analog Devices

    Hewlett Packard

    An increasing number of tech majors and emerging

    technology companies are using India as a development base

    Intel

    Texas Instruments Nortel

    SAP

    Generic Electric

    Unisys LG

    Alcatel

    Sony

    Agilent

    Selectica Amber Networks

    Sharp Corp.

    Peak XV Networks

    Sitara Networks Netplane Systems

    Metrowerks

    ConvergeLabs

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    Seasoned IT Service Companies

    Leading Indian IT service companies have served Fortune1000 companies for over a decade and matured through

    technology cycles

    Mainframe Client server NetworkingInternet/

    e-commercee-Business/

    e-Markets

    Wireless/M-Commerce

    1980s 1990 1990 1990 1990 2000+

    Source:Deutsche Bank Research Viewpoint

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    Five-Year Growth Cagrs (FY95-00) for some

    leading IT companies

    484864Mastek

    464538NIIT

    524624Wipro

    858274Infosys

    5-Yr PAT Cagr5-Yr EBITDA

    Cagr

    5-Yr Rev Cagr(%)

    Source: Company Information

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    List of Indian IT services companies listed on

    US Exchanges

    54.5130.941.4(1)Oct-00WITWipro

    14.0108.825.0(0.5)Jun-00SLTSilverline

    140.070.434.0(2)Mar-99INFYInfosys

    CMP

    (3/11/00)

    Amount

    raised(US$m)

    Priced at

    (no of ADSper share)

    Listed onTicker

    Source: Company Information

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    Select Acquisitions by Indian IT companies

    99.0Oct-00USSeraNovaSilverline

    Tech

    22.0Oct-00HKSky CapitalSilverline

    Tech

    63.7Sep-00USAlbionOrion

    Company LIC

    Software

    Solutions

    12.5Aug-00UKTISSilverline

    Tech

    30.0Jul-00USSan Vision

    Technology

    DSQ Software

    Amount

    (US$m)

    DateCountryAcquisitionCompany

    Source: Company Information

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    India IT Partner of choice!

    0

    20000

    4000060000

    80000

    100000

    120000

    140000

    160000

    180000

    200000

    10/97 - 9/98 10/98 - 9/99 10/99 - 9/00 10/00 -9/01F 10/01F - 9/02F 10/02F - 9/03F

    Temporary Increase

    Due to Y2K?

    What next?

    (No.of Visas allowed)

    India is playing a key role in fulfilling IT service needs

    of an increasing number of countries

    Source: Industry Data

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    A Strong Business Model

    55 - 100Polaris270 350Scient

    75 140MphasiS220 260Proxicom

    65 120HCL Tech320 420Diamond

    Technology

    70 - 120Wipro180 - 220Braun

    70 - 110Infosys200 240Sapient

    Hourly on-sitebill rate (US$)

    CompanyHourly bill rate(US$)

    Company

    Having successfully used the offshore delivery model and

    realised the cost benefits, companies are gaining comfort with

    shipping work offshore

    Demand for skills for complex back-end enterprise

    integration needs arising out of e-business should further

    benefit India IT service majorsSource: Company Information, Deutsche Banc Alex Brown

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    Product and Technology companies

    The last two to three years have seen seeding and growth

    of many technology and product-led companies in India

    Ranking high on scalability and cost, India is becoming the

    destination of choice for IT-enables services

    A large number of product and technology initiatives in

    India have been the brainchild of professionals withexperience at leading technology companies

    Components and technology licensing represent an even

    bigger opportunity for India companies.

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    Venture Capital in India

    Indbazaar.com, Melstar, Ziptelephone,

    Geometric

    75IndAsia Fund

    Mindtree, Kshema Tech, DSR solutions,

    Ivega Corp, Aarzoo.com

    Bank of America,

    Sivan

    Global Technology

    ventures

    Sasken, Cyber India online, Rediff.com,

    Network solutions, Eastern software,

    Amoeba, Bharati

    100+IntelIntel Asia

    Rediff.com, Infotech EnterprisesGE capitalGE Capital

    Sasken, Convergent Software, PolarisCitibankCitibank Venture

    Transworks, egurucool.com,

    productorion.com, iVega Corp,

    Cheecoo.com, Bazee.com

    65Microsoft,

    Rothschild

    Chrysalis Capital

    BPL Telecom, Alumnus software, Aquila

    tech, iCode, NetKraft, Opus

    Commonwealth

    development

    CDC Advisors

    Placements.com, itnation.com, EducompDatamatics, Convergent s/w

    250Carlyle

    DSQ Software, Sivan securitiesBank of AmericaBankAm Pvt.

    Equity

    BFL Software, Cybernet Software,

    Texworld.com

    Barings Pvt Eq.Baring India

    Key InvestmentsSize (US$m)AssociationVC

    Source: Company Information, Industry Data

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    Enabling One Million jobs by 2008

    81020.31,100,00041,000Total

    2506.1300,00012,600Content development

    650.7100,0001,400Database services

    601.0100,0002,800Call centres

    1103.0160,0006,100Medical Transcription /

    Insurance claims processing

    1352.7180,0004,100Remote maintenance andsupport

    1906.8260,00014,000Data entry/conversion/back

    office operations/revenue

    accounting

    Size (Rs. Bn)2008

    Size (Rs bn)1999

    Employed2008

    Employed1999

    IT enabled services

    Source:NASSCOM

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    Systems implementation captures bulk of

    solutions spend

    0

    25

    50

    75

    100

    Mainframe Client/Server Internet Wireless

    SW licensing Solutions (implementation/integration)

    Source:Deutsche Bank Research Estimates

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    Expanding Demand/supply mismatch for IT

    professionals

    9.1939857784722Cumulative

    shortage

    827262Increase in Gap

    10.04,9074,4604,0543,685Supply (000)

    10.65,4994,9704,4924,061Demand (000)

    Cagr (%)2002200120001999Demand (000)

    Industry estimates of unfilled IT workforce positions in the US in 1999 vary

    from 700,000 to 850,000 and is expected to increase to close to 1m by 2003.

    This would represent about 15% of the total IT workforce in the US in 2003.

    Source: IDC, Deutsche Bank Research Estimates

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    ICT Development in India

    India Advantage

    Current ICT scenario in India What are the Strategies for sustained growth

    Impact of ICT dev on Digital Divide

    PortalPlayers case study Summary

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    Strategies for sustained ICT growth in India

    Improving the quality of Education

    Increasing the number of Universities and colleges Industry Academic linkages

    Providing High bandwidth Data-com Network

    Tax incentives for R&D Setting-up dedicated VC funds for ICT dev

    Promotion of IP development

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    ICT Development in India

    India Advantage

    Current ICT scenario in India What are the Strategies for sustained growth

    Impact of ICT dev on Digital Divide

    PortalPlayers case study

    Summary

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    Impact of ICT Development on

    Digital Divide

    Increasing gap between Information Haves & Have-nots

    Huge disparity in compensation with respect to non ICT

    industry

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    Strategies taken for bridging the

    Digital Divide

    Linking the Rural India with Urban India

    Distance Education

    Implementation of E-Governance projects

    Drive for Local /Regional Language support

    Promotion of IT enabled services industry in the

    rural India

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    ICT Development in India

    India Advantage

    Current ICT scenario in India

    What are the Strategies for sustained growth

    Impact of ICT dev on Digital Divide

    Case study of AP ICT implementation

    Summary

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    Case study of AP ICT implementation

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    The Vision

    Andhra Pradesh will leverage IT

    to attain a position of

    leadership and excellence in the Information Age

    and to transform itself into aKnowledge Society

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    Objectives of APs IT Policy

    Quality of Life

    GoodGovernance

    Economic Development

    Investments in IT

    ExportsEmployment

    Education

    HealthcareRural Development

    Anytime, anywhereCitizen Services

    High Internal

    Efficiencies

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    The Strategies

    Getting enablers in place Decision making bodies, institutions, policies, IT Architecture

    Defining thrust areas

    Catalyzing creation of infrastructure

    Leveraging private sector initiative

    Accelerating emergence of a knowledge hub

    Generating the right social environment

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    Thrust Areas

    Citizen services

    Infrastructure for IT IT education

    IT-enabled services

    IT-enabled education

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    Catalyzing Infrastructure Creation

    Cyberabad a knowledge city Hi-Tech Space

    HITEC City Phase I 550,000 sft

    HITEC City Phase II 870,000 sft

    120 acres of plotted area for Hitech cos

    IT Parks Vizag, Vijayawada, Warangal & Tirupati

    3 million sft of IT Parks in pvt sector in next 3 yrs

    International Airport at award stage

    International Convention Centre

    Hardware park

    Planned over 5000 acres near International airport World-class la out bein re ared

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    Bandwidth a determinant of competitiveness

    Optical fibre backbone

    20,000 route kms of BSNL Promoting competition from private sector

    Policy of free right of way

    Reliance , Bharti OFC projects in progress Landing point for sub-marine OFC at

    Vizag

    Connectivity to Singapore West Coast of USA Satellite communications

    INSAT 3B

    MEASAT

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    Traditional Government Citizen Interface

    Citizens

    Government

    Department

    InformationSystem

    Government

    Department

    InformationSystem

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    Government Citizen Interface in the future

    Citizens

    Government

    Department

    Information

    System

    Government

    Department

    Information

    System

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    Infrastructure for e-Governance APSWAN ( AP State Wide Area Network)

    Connects Hyderabad to 25 cities & towns in AP

    Provides connectivity for data, voice and video Video-conferencing enables close monitoring

    Implemented with private sector funding - BOO model

    AP Secretariat Campus Area Network 2000 nodes

    Citizens database with 76.7 million records Land records database with 12 million records

    Datawarehouse (on PARAM super-computer)

    AP Development Monitoring System on GIS IT Architecture, Security Policy & Public Key Infrastructure

    Extensive training infrastructure CIOs programme, Project related training, computer literacy

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    Major E-Governance Projects in AP

    Convenient Citizen Services

    MPHS .. IT services at the grassroots (1125)

    CARD .. Registration of deeds in 1 hour (214)

    TWINS .. Redefining citizen services (1+18)

    FAST.. RTA services through IT (3+34)

    (AP Portal) Convergence of services, forms, info.

    Improved Internal Efficiency

    Treasuries Computerized accounting (330)

    APDMS.. Geographical info. for development planning

    C2K.. IT at pivotal level of Collectorates

    (SKIMS).. Knowledge-led governance

    MPHS P j

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    MPHS Project(Multi-Purpose Household Survey Project)

    Uses MPHS citizens database & land database

    Implemented in 1125 mandals

    Application packages implemented so far:

    Issue of certificates Land records certificates

    Land records management

    Petition Monitoring Payroll

    6. Review

    CARD

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    CARD(Computer-aided Administration of Registration Department)

    An end-to-end IT solution for registration of deeds

    Transparency in valuation of properties Customized document management system

    Documents are scanned & archived to CD

    Project running for 24 months at 214 sites

    Over 15,00,000 documents registered under CARD Registration in 1 hour

    All other services Encumbrance Certificates, Valuation of property

    to estimate stamp duty, etc. in 15 minutes

    Inhouse implementation - Facilities management throughprivate sector HCL and ECIL

    TWINS

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    TWINSRedefining Service

    Pilot project in Banjara Hills operational sinceDecember 1999

    19 citizen services offered across the same counter

    Open from 9 am to 8 pm

    Electronic queuing system

    Fully air-conditioned

    3-tier architecture

    Replication in 18 addl. locations by May 2001 onBOO basis

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    Services available now

    Utility Bill / Tax Payments Water, Electricity, Property Tax

    Licenses Learners License, Driving License

    Registration of new vehicles Change of address / owner of vehicle

    Trade license

    Certificates

    Birth, Death certificates Encumbrance Certificates

    Valuation Certificates

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    Services planned Telephone bills

    Filing of applications for passports

    Booking of bus, train tickets

    Reservation of services at TTD

    Filing of various forms, applications

    Private (B2C) services Insurance & financial services

    Education & healthcare

    Share transactions Cellular phone bill payments..

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    IT for SMART Governance

    IT for high quality citizen services CARD, MPHS, TWINS, FAST, AP Portal

    IT for high internal efficiencies SKIMS, APDMS, C2K, Treasuries, CMIS

    IT for better enforcement of law

    COMPACT, Police, Excise, Courts IT for human resource development

    MSIT, Ku Band

    Computer Literacy in Schools

    PHC project

    IT for Promotion Industries, IT, Welfare, Agricultural Extension

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    The 6-C model for e-Governance

    Content Competencies

    Connectivity

    Cyber-laws

    Citizen interface

    Capital

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    Human Resource Development

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    Human Resources Development in AP 104 engineering colleges

    24,135 seats 7500 in IT

    Another 61 colleges to be established

    158 MCA colleges > 5,000 seats

    99 MBA colleges 4,280 seats

    414 BCA colleges

    16,520 seats 103 Polytechnics

    17,100 seats

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    Institutions of Excellence Indian Institute of Information Technology

    Centre of Excellence in IT Education & Research

    Joint endeavour of IT industry and Government IBM, Oracle,PSI-Net, Satyam & Motorola Schools

    MSIT Program Consortium of Universities including Carnegie Mellon

    University

    Indian School of Business Wharton & Kellogg Schools

    Centre for Good Governance DFID

    Kennedy School of Government

    E i K l d C id

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    Emerging Knowledge Corridor

    Indian Institute of Information Technology

    Indian School of Business

    University of Hyderabad Dr. B R Ambedkar Open University & KU Band

    Earth Stn.

    Army Institute of Information Technology MCR Institute of HRD & Centre for Good

    Governance

    CMCs National R&D Centre RBIs Institute for Development & Research in

    Banking Technology (IDRBT)

    Emerging Knowledge Corridor

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    Emerging Knowledge Corridor

    HiTec City

    Proposed HySEA technology park

    Infosys campus

    Wipro campus

    Engineering Staff College of India Environment Protection, Training & ResearchInstitute (EPTRI)

    Jawaharlal Nehru Institute of DevelopmentBankin

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    IT Promotion

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    Incentives Policy

    Software industry exempted from zoning regulations

    Self certification under 7 Acts

    Rebate on Cost of land @ Rs 20,000 per job created

    Exemption from Pollution Control Act 70 % rebate on stamp duty & registration charges

    Software exempted from Sales Tax

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    Incentives Policy(contd)

    Investment subsidy of 20 % (cap Rs 2 mil)

    Software exempted from Sales Tax

    Special packages for Mega projects(> US$ 24

    mil)

    Policy Frameworks in the offing

    Special Hardware Policy Public Private Partnership in e-Governance

    A World of Opportunity

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    A World of Opportunity

    Software Development Centres

    Creation of IT infrastructure

    Data Centres

    Implementation of E-Governance projects On BOO & BOOT basis

    Call Centres

    Back Office

    Community Internet Infrastructure

    Hardware Manufacturing Facilities

    Catalyzing Essential Infrastructure

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    Hitec city for IT companies

    Biotechnology park

    Hardware park

    International airport International convention centre

    IT parks in regional hubs

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    Power

    ! Highest PLF in the country 92%! Power sector reforms taken up

    Electricity Regulatory Commission

    Separation of generation fromtransmission/distribution

    Privatisation of distribution

    ! Adding 3000 MW over the next

    three years

    Roads

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    Roads

    ! 10,300 kilometres of highdensity traffic corridors

    identified for improvement! Significant improvements

    over last five years

    8500 kms of new roads 1250 kms improved

    US $ 0.78 billion spent

    US $ 1.05 billion to be spentover the next four years

    Airports

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    Airports

    !

    Hyderabad! Existing runway extension

    ! New international airport at

    Shamshabad

    ! Improved airports in! Visakhapatnam

    ! Vijayawada

    ! Tirupati

    ! Puttaparthi

    Connecting People

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    g p

    22,000 route kms of fibre optic laid by

    BSNL

    High speed digital backbone being setup by Reliance

    Data speeds in the terabit range

    7500 kiosks across the state

    Ku band Satellite network for

    Distance education in schools & colleges

    Telemedicine Self-help groups

    e-governance

    Networking the State

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    g

    Phase IFibre optic

    Phase IINetworking

    The Future: Internet basedcitizen services

    Villagesand TownsVillages and

    Towns

    Mandals1125

    Mandals1125

    Divisions

    78

    Divisions

    78

    Districts23

    State levelState level

    Hyderabad, Secunderabadand Cyberabad

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    ISB

    IIIT

    Univ of HydCMC R&D

    Hitec CityJNIDB

    Wipro campus Infosys campus

    HySEATech Park

    Financial DistrictNAC

    Sports Village

    Golf course &International

    Convention Centre

    EPTRI

    NIFTShilparamam

    GreenBusiness

    Centre

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    Any Questions?Any Questions?