pj[s/ b'eK tKr, j' ;edk j? fe s[;hI fJZe s'I tZX vkeNo, Bo; iK \kowkf;;N ~ fwb'.

T[jBK ;kohnK dtkJhnK dh ;{uh fdU fijVhnK s[;hI b? oj/ j'.

BkwL s[jkvhnK dtkJhnK

g[ZSDk ;[oZfyns

j[zdk j?

nkgD/ vkeNo, Bo;

iK \kowkf;;N ~ g[ZS'HHH

pr?o vkeNoh B[;ya/ tkbhnK dtkJhnK (fijVhnK dtkJhnK s[;hI vkeNoh t/ot/ s'I pr?o yohd ;ed/ j')

ftNkfwB$jopb eh s[jk~ dtkJhnK s'I e'Jh nboihnK iK wkVhnK

gqfsfefonktK j[zdhnK jB< n?woi?I;h ;zgoe (Bkw ns/ \'B Bzpo)

w/oh eh f;js ;wZf;nk

j?<

w?~ eh eoB

dh b'V j?<

w?~ nfijk eoB dh

b'V feT[I j?<

pj[s/ b'eK tKr, j' ;edk j? fe s[;hI fJZe s'I tZX vkeNo, Bo; iK \kowkf;;N ~ fwb'.

T[jBK ;kohnK dtkJhnK dh ;{uh fdU fijVhnK s[;hI b? oj/ j'.

BkwL s[jkvhnK dtkJhnK

g[ZSDk ;[oZfyns

j[zdk j?

nkgD/ vkeNo, Bo;

iK \kowkf;;N ~ g[ZS'HHH

pr?o vkeNoh B[;ya/ tkbhnK dtkJhnK (fijVhnK dtkJhnK s[;hI vkeNoh t/ot/ s'I pr?o yohd ;ed/ j')

ftNkfwB$jopb eh s[jk~ dtkJhnK s'I e'Jh nboihnK iK wkVhnK

gqfsfefonktK j[zdhnK jB< n?woi?I;h ;zgoe (Bkw ns/ \'B Bzpo)

w/oh eh f;js ;wZf;nk

j?<

w?~ eh eoB

dh b'V j?<

w?~ nfijk eoB dh

b'V feT[I j?<

pj[s/ b'eK tKr, j' ;edk j? fe s[;hI fJZe s'I tZX vkeNo, Bo; iK \kowkf;;N ~ fwb'.

T[jBK ;kohnK dtkJhnK dh ;{uh fdU fijVhnK s[;hI b? oj/ j'.

BkwL s[jkvhnK dtkJhnK

g[ZSDk ;[oZfyns

j[zdk j?

nkgD/ vkeNo, Bo;

iK \kowkf;;N ~ g[ZS'HHH

pr?o vkeNoh B[;ya/ tkbhnK dtkJhnK (fijVhnK dtkJhnK s[;hI vkeNoh t/ot/ s'I pr?o yohd ;ed/ j')

ftNkfwB$jopb eh s[jk~ dtkJhnK s'I e'Jh nboihnK iK wkVhnK

gqfsfefonktK j[zdhnK jB< n?woi?I;h ;zgoe (Bkw ns/ \'B Bzpo)

w/oh eh f;js ;wZf;nk

j?<

w?~ eh eoB

dh b'V j?<

w?~ nfijk eoB dh

b'V feT[I j?<

123

PartnersCanadian Patient Safety Institute

CancerCare ManitobaCollege of Licensed Practical Nurses of Manitoba

College of Pharmacists of ManitobaCollege of Physicians and Surgeons of Manitoba

College of Registered Nurses of ManitobaCollege of Registered Psychiatric Nurses

of ManitobaConcordia Hospital

Diagnostic Services of ManitobaDoctors Manitoba

First Nations & Inuit HealthLiteracy Partners of Manitoba

Long Term and Continuing Care Association of Manitoba

Manitoba College of Family PhysiciansManitoba Health

Nurse Practitioner Association of ManitobaRegional Health Authorities of Manitoba

St. Boniface General HospitalWinnipeg Regional Health Authority

www.safetoask.ca

Brochures and posters in 15 languages at www.safetoask.ca

*Trademarks owned by the Manitoba Institute for Patient Safety Inc.

Rev. 1 Oct 2014

1 2 3nkgD/ vkeNo, Bo; iK \kowkf;;N ~ g[ZS'L

w/oh eh f;js ;wZf;nk

j?<

w?~ eh eoB dh

b'V j?<

w?~ nfijk eoB dh

b'V feT[I j?<

itkp e"D d/ ;edk j?<

s[jkvk vkeNo, Bo; iK \kowkf;;N s[jkv/ ;tkbK

d/ itkp d/ e/ s[jkvh wdd eoBh ukj[zd/ jB.

fJ; s'I gfjbK fe w?I xo iktK, w?I ikDBk

ukj[zdk$ukj[zdh jKHHH …nkgDh f;js ;wZf;nk pko/ itkp

eh w?I nkgD/ Bkb fe;/ ~ fbnk ;edk$;edh jK<

ih jK, e'Jh d';s, gfotko dk w?Ipo iK e'Jh

nfijk ftnesh fi; *s/ s[;hI Go';k eod/ j'

i'L

g[ZSDk ;[oZfyns j[zdk j?

;tkb g[ZSD dh b'V fe;~ j?<

s[jk~ th ! jo ftnesh e'b nkgDh f;js pko/ ;tkb j[zd/ jB.

s[;hI fJeZb/ jh nfij/ ftnesh BjhI j' fi;~ eJh tko rZbK T[bMD tkbhnK brdhnK jB.

fJj ;wMD bJh ;tkb g[ZS' fe fpjso fet/I j'Dk j? ns/ fXnkB fet/I oZyDk j?.

i/ w?I g[ZSK ns/ c/o th w?~ ;wM Bk nkt/

sK eh eoK<

s[;hI ej', @@fJj w/o/ bJh BtK j?. feogk

eoe/ d[pkok ;wMk fdU.## i/ s[jk~ c/o th ;wM Bk nkt/ sK go/FkB

Bk j't'. i/ s[;hI ukj[zd/ j' sK j'o ;tkb g[ZS'.

s[jk~ :kd eok ;e/ fe eh efjDk j?

t/ot/ b? ;e/ ns/ ikDekoh gqkgs eo ;e/

s[jkvhnK f;js ;pzXh sebh\K iK

f;js ;pzXh fuzsktK ~ ;wMD ftZu s[jkvh

wdd eo ;e/

w[bkeks bJh ikD s'I gfjbK

,oNekv Ih;[s 'i 'tb ybf KbZr /sn ,bkt; /ok; j[T

bk;wf .'j /dz[jku KnhD;Zd ~ N;;fkwok\ Ki ;oB

he uZtf oho; /vkj[s ,hJb /sn /EZef jJf ,?j \hbes

<?j hdz[j I'de

…w?~ eh eoB dh b'V j? itkp

…w?~ nfijk eoB dh b'V feT[I j? itkp

…w?I eh T[whd eo ;edk$;edh jK itkp …i/ w?~ wdd dh b'V j't/ sK fe;~ \'B eoK itkp

nkgD/ vkeNo, Bo; iK \kowkf;;N ~ g[ZS'L

w/oh eh f;js ;wZf;nk

j?<

w?~ eh eoB dh

b'V j?<

w?~ nfijk eoB dh

b'V feT[I j?<

itkp e"D d/ ;edk j?<

s[jkvk vkeNo, Bo; iK \kowkf;;N s[jkv/ ;tkbK

d/ itkp d/ e/ s[jkvh wdd eoBh ukj[zd/ jB.

fJ; s'I gfjbK fe w?I xo iktK, w?I ikDBk

ukj[zdk$ukj[zdh jKHHH …nkgDh f;js ;wZf;nk pko/ itkp

eh w?I nkgD/ Bkb fe;/ ~ fbnk ;edk$;edh jK<

ih jK, e'Jh d';s, gfotko dk w?Ipo iK e'Jh

nfijk ftnesh fi; *s/ s[;hI Go';k eod/ j'

i'L

g[ZSDk ;[oZfyns j[zdk j?

;tkb g[ZSD dh b'V fe;~ j?<

s[jk~ th ! jo ftnesh e'b nkgDh f;js pko/ ;tkb j[zd/ jB.

s[;hI fJeZb/ jh nfij/ ftnesh BjhI j' fi;~ eJh tko rZbK T[bMD tkbhnK brdhnK jB.

fJj ;wMD bJh ;tkb g[ZS' fe fpjso fet/I j'Dk j? ns/ fXnkB fet/I oZyDk j?.

i/ w?I g[ZSK ns/ c/o th w?~ ;wM Bk nkt/

sK eh eoK<

s[;hI ej', @@fJj w/o/ bJh BtK j?. feogk

eoe/ d[pkok ;wMk fdU.## i/ s[jk~ c/o th ;wM Bk nkt/ sK go/FkB

Bk j't'. i/ s[;hI ukj[zd/ j' sK j'o ;tkb g[ZS'.

s[jk~ :kd eok ;e/ fe eh efjDk j?

t/ot/ b? ;e/ ns/ ikDekoh gqkgs eo ;e/

s[jkvhnK f;js ;pzXh sebh\K iK

f;js ;pzXh fuzsktK ~ ;wMD ftZu s[jkvh

wdd eo ;e/

w[bkeks bJh ikD s'I gfjbK

,oNekv Ih;[s 'i 'tb ybf KbZr /sn ,bkt; /ok; j[T

bk;wf .'j /dz[jku KnhD;Zd ~ N;;fkwok\ Ki ;oB

he uZtf oho; /vkj[s ,hJb /sn /EZef jJf ,?j \hbes

<?j hdz[j I'de

…w?~ eh eoB dh b'V j? itkp

…w?~ nfijk eoB dh b'V feT[I j? itkp

…w?I eh T[whd eo ;edk$;edh jK itkp …i/ w?~ wdd dh b'V j't/ sK fe;~ \'B eoK itkp

nkgD/ vkeNo, Bo; iK \kowkf;;N ~ g[ZS'L

w/oh eh f;js ;wZf;nk

j?<

w?~ eh eoB dh

b'V j?<

w?~ nfijk eoB dh

b'V feT[I j?<

itkp e"D d/ ;edk j?<

s[jkvk vkeNo, Bo; iK \kowkf;;N s[jkv/ ;tkbK

d/ itkp d/ e/ s[jkvh wdd eoBh ukj[zd/ jB.

fJ; s'I gfjbK fe w?I xo iktK, w?I ikDBk

ukj[zdk$ukj[zdh jKHHH …nkgDh f;js ;wZf;nk pko/ itkp

eh w?I nkgD/ Bkb fe;/ ~ fbnk ;edk$;edh jK<

ih jK, e'Jh d';s, gfotko dk w?Ipo iK e'Jh

nfijk ftnesh fi; *s/ s[;hI Go';k eod/ j'

i'L

g[ZSDk ;[oZfyns j[zdk j?

;tkb g[ZSD dh b'V fe;~ j?<

s[jk~ th ! jo ftnesh e'b nkgDh f;js pko/ ;tkb j[zd/ jB.

s[;hI fJeZb/ jh nfij/ ftnesh BjhI j' fi;~ eJh tko rZbK T[bMD tkbhnK brdhnK jB.

fJj ;wMD bJh ;tkb g[ZS' fe fpjso fet/I j'Dk j? ns/ fXnkB fet/I oZyDk j?.

i/ w?I g[ZSK ns/ c/o th w?~ ;wM Bk nkt/

sK eh eoK<

s[;hI ej', @@fJj w/o/ bJh BtK j?. feogk

eoe/ d[pkok ;wMk fdU.## i/ s[jk~ c/o th ;wM Bk nkt/ sK go/FkB

Bk j't'. i/ s[;hI ukj[zd/ j' sK j'o ;tkb g[ZS'.

s[jk~ :kd eok ;e/ fe eh efjDk j?

t/ot/ b? ;e/ ns/ ikDekoh gqkgs eo ;e/

s[jkvhnK f;js ;pzXh sebh\K iK

f;js ;pzXh fuzsktK ~ ;wMD ftZu s[jkvh

wdd eo ;e/

w[bkeks bJh ikD s'I gfjbK

,oNekv Ih;[s 'i 'tb ybf KbZr /sn ,bkt; /ok; j[T

bk;wf .'j /dz[jku KnhD;Zd ~ N;;fkwok\ Ki ;oB

he uZtf oho; /vkj[s ,hJb /sn /EZef jJf ,?j \hbes

<?j hdz[j I'de

…w?~ eh eoB dh b'V j? itkp

…w?~ nfijk eoB dh b'V feT[I j? itkp

…w?I eh T[whd eo ;edk$;edh jK itkp …i/ w?~ wdd dh b'V j't/ sK fe;~ \'B eoK itkp

nkgD/ vkeNo, Bo; iK \kowkf;;N ~ g[ZS'L

w/oh eh f;js ;wZf;nk

j?<

w?~ eh eoB dh

b'V j?<

w?~ nfijk eoB dh

b'V feT[I j?<

itkp e"D d/ ;edk j?<

s[jkvk vkeNo, Bo; iK \kowkf;;N s[jkv/ ;tkbK

d/ itkp d/ e/ s[jkvh wdd eoBh ukj[zd/ jB.

fJ; s'I gfjbK fe w?I xo iktK, w?I ikDBk

ukj[zdk$ukj[zdh jKHHH …nkgDh f;js ;wZf;nk pko/ itkp

eh w?I nkgD/ Bkb fe;/ ~ fbnk ;edk$;edh jK<

ih jK, e'Jh d';s, gfotko dk w?Ipo iK e'Jh

nfijk ftnesh fi; *s/ s[;hI Go';k eod/ j'

i'L

g[ZSDk ;[oZfyns j[zdk j?

;tkb g[ZSD dh b'V fe;~ j?<

s[jk~ th ! jo ftnesh e'b nkgDh f;js pko/ ;tkb j[zd/ jB.

s[;hI fJeZb/ jh nfij/ ftnesh BjhI j' fi;~ eJh tko rZbK T[bMD tkbhnK brdhnK jB.

fJj ;wMD bJh ;tkb g[ZS' fe fpjso fet/I j'Dk j? ns/ fXnkB fet/I oZyDk j?.

i/ w?I g[ZSK ns/ c/o th w?~ ;wM Bk nkt/

sK eh eoK<

s[;hI ej', @@fJj w/o/ bJh BtK j?. feogk

eoe/ d[pkok ;wMk fdU.## i/ s[jk~ c/o th ;wM Bk nkt/ sK go/FkB

Bk j't'. i/ s[;hI ukj[zd/ j' sK j'o ;tkb g[ZS'.

s[jk~ :kd eok ;e/ fe eh efjDk j?

t/ot/ b? ;e/ ns/ ikDekoh gqkgs eo ;e/

s[jkvhnK f;js ;pzXh sebh\K iK

f;js ;pzXh fuzsktK ~ ;wMD ftZu s[jkvh

wdd eo ;e/

w[bkeks bJh ikD s'I gfjbK

,oNekv Ih;[s 'i 'tb ybf KbZr /sn ,bkt; /ok; j[T

bk;wf .'j /dz[jku KnhD;Zd ~ N;;fkwok\ Ki ;oB

he uZtf oho; /vkj[s ,hJb /sn /EZef jJf ,?j \hbes

<?j hdz[j I'de

…w?~ eh eoB dh b'V j? itkp

…w?~ nfijk eoB dh b'V feT[I j? itkp

…w?I eh T[whd eo ;edk$;edh jK itkp …i/ w?~ wdd dh b'V j't/ sK fe;~ \'B eoK itkp