Anil Kumar S.S159/1, Dhanalakshmi Nursery,Challaghatta, Yamlur PO, Bangalore - 560037

Mobile: 9901965518, 8553356813E-mail: anilkumar_ss@yahoo.com

Professional Profile

Over 14 years of experience creating concise, easy-to-follow documentation for internal and external customers. This includes: Over eight years of experience writing, developing and editing manuals, installation

guides, and operation guides for software products. Three years of experience in proofreading, editing and creating legal documentation for

clients in U.S. Over three years of experience in creating HIPPA compliant,medico-legal documentation

for U.Ṣ. hospitals. Worked in agile development environment with other functional groups (product

management, product design, software development, QA, and support). Highly organized, precise and logical, I am confident and capable in researching technologies

and disseminating a range of product and process information with clarity and concision.

Experience Summary

Designation Name Organization Name Location PeriodSenior Technical Writer Ocwen Financial Solutions Pvt. Ltd./

Altisource Business Solutions Pvt. LtdBengaluru

8 years and 8 months

Member, Legal Transcription Team

ASAP Automation India Pvt. Ltd (Bastian Solutions India Pvt. Ltd.)

Bengaluru 3 years

Senior Medical Transcriptionist

Asscent Infoserve Pvt. Ltd Bengaluru 3 years

Employment History

Ocwen® Financial Solutions Pvt. Ltd. / Altisource® Business Solutions Pvt. Ltd.

(August 2007 to April 2016)

Positions held: Junior Technical Writer, Technical Writer, and Senior Technical Writer

Responsibilities:

Managing complete documentation life cycle (developing, maintaining, and controlling documentation) of Altisource’s REALSynergy® application from 2007 until 2016 (18 major releases).

Designing Microsoft® Word®, Microsoft® Publisher, Adobe® FrameMaker®, and Adobe® RoboHelp® templates for Ocwen’s/Altisource’s internal and external documentation.

Coordinating with documentation, engineering, and customer advocacy teams in various locations around the globe to understand products and develop online help and printed documentation for Ocwen’s/Altisource’s internal and external applications.

Working directly with subject matter experts (SMEs), engineering personnel and technical advisors to research and collect appropriate source data required to write and compile product release notes and marketing materials.

Working in Agile development environment, using JIRA and Confluence software, to develop software documentation.

Developing deployment and process flow diagrams. Developing short training videos using Adobe® Captivate® for product and customer support

teams. Developing and maintaining Confluence website for the product documentation team. Worked independently with minimum or no direct supervision, meeting deadlines while

efficiently handling multiple priorities. Designing and developing monthly technology newsletter. Involved in troubleshooting documentation tools such as RoboHelp, FrameMaker, and Word. In addition to technical writing, experience includes extended experience in technical

illustration, experience in validation/verification of technical documents and editing marketing materials and white papers.

ASAP Automation Pvt. Ltd. (Bastian Solutions India Pvt. Ltd.)

(July 2004 to April 2007)

Position held: Senior Team Member (Legal Transcription)

Responsibilities:

Proofreading and editing legal transcripts, such as depositions and court hearings. Contributing to documentation and process improvement. Training new employees on Americanism and legal transcription skills.

Asscent Infoserve Pvt. Ltd. (Accentia Technologies Ltd.)

(October 2000 to May 2004)

Position held: Senior Medical Transcriptionist

Responsibilities:

Transcribing, proofreading, editing, and formatting medical transcripts and records for hospitals in U.S.

Technical Skills

Operating Systems Microsoft Windows

Word Processing, Publication, and Presentation

Adobe FrameMaker, Adobe Acrobat Professional, Microsoft Word, Excel, PowerPoint, and Publisher

Online Help Adobe RoboHelpContent Management System Confluence Issue Tracking Tool Jira

Graphics and Multimedia Microsoft Visio, Adobe Captivate, Adobe Photoshop, and SnagIT

Language XML (Basics)

Achievements

Received commendation from external clients for clear and concise writing and accurate product diagrams.

Received commendation from Altisource for team work and contribution to various projects, such as creation of context-sensitive online help, FAQs, and video tutorials.

Education

Diploma in Technical Writing (2007) Diploma in Medical Transcription (1999) Diploma in Journalism (1994) Bachelors Degree in Arts (BA) in English Language and Literature (1990-1993)

Personal Details

Name Anil Kumar S. SAge and Date of Birth 43 years, November 2, 1972Marital Status Married

Passport Passport Number: G2610556Date of Expiry: 23/05/2017

References

Available upon request