Structuring your enterprise informationA case-led co-creation workshop – powered by Port of

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Agenda

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• Inleiding• Overzicht informatiearchitectuur bij Havenbedrijf Gent• Co-creatie sessie rond deze architectuur met

conclusies• Pauze• IT landschap/strategie Havenbedrijf Gent• Hoe enterprise information structureren?• Co-creatie sessie rond 3 topics met conclusies• Afsluitende drink

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architect. assist. assure.

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architectDeveloping a strategic roadmap as answer to your business

requirements, your IT-needsassist

Realizing your solution with passion and knowledgeassure 

Securing your solutions, always.

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The core asset of the Digital Enterprise is….

Information

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And two forms are competing for attention….

Content Data

Information

UNSTRUCTURED STRUCTURED

17%

46%

33%

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How can we approach both Content as well as Data?

Content Data

Information

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• 65% of respondents need a better approach • for Information Management

• 35% only need a better content management approach• 12% only need a better data management approach

• 53% needs both

Digital Transformation

Strategy / Organisation

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Information Management Approach

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Knowledge

Data

Information

ActionsStrategyExecutionContext

PerspectiveDecision

3 V’sVarietyVelocityVolume

3 C’sContext

ComprehensionCollaboration

Past Future

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Guided by a Roadmap

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ARCHITECT ASSUREASSIST

Architecture Tracks

As Is To

Be

Oppts & Solution

s Project Closure

Project Initiation

Selection Process

Architecture Vision

EXPLORE

Exploration

phase

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Based on MIKE 2.0 approach

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Content

Data

Information

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• 67% wants better integration between content and data platforms

• 42% has distributed data that is not consistent enough

Integration

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Digital Customer Experience

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• In the customer journey there are interactions with both your content and your data.

• The customer demands an integrated experience.

OpenContent

OpenData

OpenContent

OpenData

Web

Order

Checkin

Feedback

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Digital User Experience

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• The people within the organisation also want a seamless experience as they go from content to data and back.

Content Data

TaskTask

Task

Task

ContentData

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• 47% asked for a workshop on the overlap of process/workflow

• services in content and • data systems

Smart Processes

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ContentManagement

Systems

DataManagement

Systems

BPMSystemProcess

intensive

ACMSystem

Human Intensive

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Deciding which system to use

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Proces

Document-driven proces 1 3 4 2

The process is data driven and required a predefined set of data to be managed within a predefined process.

4 1 2 3

The process is the differentiating factor, it is spread across different systems and we need to be able to adapt it in an agile way

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The process combines unstructured and structured data and requires expertise of a knowledge worker.

2 - 3 1

ECM EDM BPM ACM

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• 26% of respondents needs a reporting• environment but has not started with one

• Only 21% have an environment • for more complex analytics

Intelligent Analytics

Intelligent Analytics

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Data Platform

Content Data

BI

Analytics

Predict

Dashboards

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Intelligent Analytics

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Data

Information

Content

ParsingTaggingMetadata

DashboardingVisualisation

User Interface

Data MiningAnalytics

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• 20% think the biggest challenge is priorities/time• 33% think the biggest challenge is tool usage

Knowledge Sharing &

Collaboration

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Describe

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People can’t share knowledge If they don’t speak a common language.

Glossary

Content DataModel

MetaData

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Build Communities

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Seed Cultivate Harvest