Contactloos betalenmaakt steile opmars in België

Meer dan 4 miljoen contactlozetransacties met Bancontact in oktober 2018

Contactloos betalen vooral bij lage bedragen populair

* Gebaseerd op cijfers van Worldline

Contactloos betalen via Bancontact

0

1

2

3

4

5

6

7

8

9

10

4,3 miljoen 600.000

115,5 miljoen 111 miljoen

3,1%

10%

< €5 €5 - €10 €5 - €10 > €25 All

6,4%

3,1% 3,7%

0,7%

0,5%

Alle betalingen via Bancontact

% contactloze betalingen t.o.v. alle elektronische betalingen via Bancontact

Cijfers oktober 2018

AANTAL CONTACTLOZE BETALINGENVERZEVENVOUDIGD IN 2018 T.O.V. 2017

%CONTACTLOOS*

%CONTACTLOOS*

3,7% 3,1%

OKTOBER 2018 OKTOBER 2017

CREDITCREDIT

8% 8%

1 OP 2 BELGEN HEEFTEEN CONTACTLOZE BANKKAART

90% VAN DE BETAALTERMINALS IN VERKOOPPUNTENAANVAARDT CONTACTLOZE BETALINGEN

3,7% VAN ALLE ELEKTRONISCHEBETALINGEN IS VANDAAG CONTACTLOOS

Hoe kan je contactloos betalen?

OK

1

2 3

4< 25€ : GEEN PIN

> 25€ : PIN

Digital Wallet:For a seamless paymentto enhance your customerjourney and strengthenyour brand

The smartphone: an everyday friend

Need a digital wallet?

smartphones in circulation worldwidemore than the number of humans living on earth

Guide your customers through a 100% mobile payment system without waiting at the checkout... and all this for a lasting relationship of trust!

A mobile-first payment solution o�eringclients a better check-out experience

They trust us

For purchase amounts

Under €20 48% Between €20 and €100 39% Over €100 29%

Contact: WL-marketing@worldline.com

WHAT IS THIS ALL ABOUT?Digital Wallets are more than just payment functions; they add a range of value-added services and allow the brand to digitally animate its clients all over their customer journey (before, during and after the purchase).

PER DAY 1 digital wallet launched around the world

% population (used Smartphone payment application or interested to)

8,000,000,000

SPEED UP CHECKOUT, WHICH IS A MAJOR

CAUSE OF CUSTOMER DISSATISFACTION

AND LOSS OF REVENUE

89% clients left a store because of the lines and

65% chosen a competitor soon afterwards

Services station or supermarkets: 15 - 30% time wasted

in lines and checkout process

0 mn = time wasted thanks to the digital wallet

(TOTAL, LSA 2018)

PUT YOUR BRAND INTO YOUR CUSTOMERS’ POCKETS AND GENERATE ANIMATIONS

BEFORE, DURING AND AFTER PURCHASES

% of customersWilling to receive real-time

promotional o�ers-

near a store: 45%-

in-store: 54%-

Interested in payingwith an application

instead of atthe checkout: 41%

(IFOP 2018 for Comarch)

GENERATE NEW REVENUEBY OPENING UP

YOUR APP TO PARTNERSERVICES AND OFFERS

Digital Wallet – a service HubBrings together the o�ers of

merchant brand and partners

Benefits: 1) Increased use of the application

among customers

2) Overview of all the customer's expenses in situation of mobility

(e.g. oil, hotels, transport, etc.)

3) Collection of royalties on the turnover brought to partners.

Your company must not avoid facingchallenges and miss out on turning points

FOR YOUR OCCASIONALCUSTOMERS

FOR YOUR LOYALCUSTOMERS

One-stop-shop company with digital and payment expertise

An industrialand scalable solution

Acceptance andacquirer-agnostic

Ranked as a Market Leaderin Ovum Decision Matrixfor White-Label MobileWallet Solution

Hub of payment means

Large range of special &complex purchase scenarios

Page Internet via PWA (no app needed)-Not (yet) interested in coupons or long-term relationship with the brand-Capture occasional customersdata and convert them intoloyal customers

Mobile Application via SDK-

Access to merchant services and loyalty program

-Personalized and dematerialized

coupons at each stage ofthe purchasing journey

-Manage all types

of payment methodsacross all points of sale

and those of partners

One of the world leaders in lunch vouchers

WL Merchant Wallet, the Digital Walletproduced by Worldline