Vlerick Brussel 12/04/2016

1. Agentschap Binnenlands Bestuur / Agency

for local governance

2. History & context

3. R&D project

4. Output

5. Next: project Kalliope

1. Agentschap Binnenlands Bestuur

3

ABB

Lokaal bestuur

Steden-beleid

Inburgering/Integratie

Beleid Vlaamse

rand

Beleid Brussel

Gelijke kansen

http://binnenland.vlaanderen.be

Burger Maatschappij

Dept. Kanselarij en Bestuur IVA ABB

Ben Weyts

Sven Gatz

Liesbeth Homans

gemeenten en steden

OCMW’s

Provincies

intergemeentelijke samenwerkingsverbanden

OCMW-verenigingen

lokale openbare bedrijven

besturen van de erediensten

Politiezones

integratiediensten en -centra, Kruispunt Migratie-Integratie

sociale tolk- en vertaaldiensten

Onthaalbureaus

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History

< 2014

• As is application reaches the limits of its functionality

• As is costs-benefits out of balance

• Needs of society evolve

• Technology evolves

2014

• ABB detects new challenges

• Decision is made to replace the legacy application

• Government commision for the study is published

• Government commission is awarded

2015

• Study is delivered

• ABB decides to proceed with the realisation

• Project Kalliope is defined

…

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Context

Complex knowledge

workers

Variable business

conditions

New working conditions

Co-creating solutions,

open mindset

Solid IT foundations

Flexible applications

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Government commission

Architectural vision

Reference architecture

Technological selection

Proof of concept

implementation

Simplified core business processes

Theoretical excercise

Practical excercise Front-office

Back-office

Focus: 1. ESB 2. Business rules 3. Complex business processes 4. DMS/ECM

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Pro

of

of

co

ncep

t sc

op

e

Input

Processing

Signoff

Audit

• Current problems

• Historical lessons AS IS

• Needs & wants

• Future challenges

• Change TO BE

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Building the reference architecture

Interviews BU workers

Creative workshops architects

Collaborative workshops

BU-IT

Pragmatic approach Done right Done rapid Honest

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Deliverables

ABB architectural principles

ABB reference architecture

Technology selection for implementation

Proof of concept implementation

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Architectural principles mmd Architectural Principles

Architecturale

principes

Business

Technologie

Data

Applicatie

Generieke open

standaarden MAGDA

principe

Informatieveiligheidsbeleid

Via services ontsluiten

Ownership

uitoefenen

Infrastructure as

a service

Internettechnologie

Standaardisatie

technische platformen

Lokale installaties

vermijden

Herbruikbare

functionele services

Maatwerk op

platformen vermijden

Loose coupling

Vereenvoudigen alvorens te

automatiseren

Standaardiseren/uniformiseren

alvorens te automatiseren

Regelgeving

volgen

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ABB r

efe

ren

ce a

rch

itectu

re

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Technology selection - criteria

General criteria

• Quality

• Balance price – quality

• Completeness of vision & future proofness

• Compliant with the VO & ABB architecture

• Complexity / ease of use

• Partners available to the VO

Eliminating criteria

• Partners available in Belgium

• Price

Components

• ESB

• ECM/DMS

• Process support & rules

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Technology selection - candidates

ESB

WSO2

Talend ESB

Jboss FSW / Jboss BPM

Oracle Service Bus

Mule ESB

Process

WSO2

Bonita / Talend BPM

Jboss BPM suite

Oracle BPM suite

Pegasystems ACM

Appian ACM

IBM: Lombardi ACM

Agilepoint ACM

Ground lion ACM

OpenText Case 360 ACM

ECM/DMS

IBM Filenet Content Mgr

OpenText

ECM: Documentum

Oracle Webcenter

MS: Sharepoint

Perceptive Software

Hyland: OnBase

Alfresco

Xerox: DocuShare

Software selection - Choices Full stack or suite platforms undermine the modularity of the reference architecture, but they do cover more responsibilities

Suite platforms tend to be more expensive

Their take on Adaptive Case Mgmt is often from a BPM perspective. Rarely do they support CMMN.

The suites often contain an embedded DMS, BRE and ESB: great integration, but further reducing the openess and interchangeability.

Decision Modular platform

No vendor lock-in

Price!

Complex business context

Respecting the reference architecture

Pro Con

1 product, so already integrated Less transparency, less service minded

No need to select many different components

Higher price; sometimes paying for unwanted components

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Technology selection - result

ESB

BRE ACM DMS

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Proof of concept

Simplified core business process fully implemented Using the selected technology So… the concept was proven. ABB needed to decide what to do next.

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Who is Kalliope?

In Greek mythology, Calliope ("beautiful-voiced") is the muse who presides over eloquence and epic poetry; so called from the ecstatic harmony of her voice. She is spoken of by Ovid as the "Chief of all Muses.”

Calliope is one of the (many) daughters of Zeus, and one of the nine muzes in the Greek mythology. She was the muze of the heroic epos, philosophy and rethoric.

She is rumored to be the mother of Orpheus and Linus.

She was sometimes believed to be Homer's muse for the Iliad and the Odyssey. The Roman epic poet, Virgil, invokes her in the Aeneid

Inspire

Support

Enable

What is Kalliope?

Central Comm

File cabinets and archive

Elementary services

Calculations & rules

Service external actors

Case workplace internal actors

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Roadmap

… 2015

• Study is delivered

• ABB decides to proceed with the realisation

• Project Kalliope is defined

2016

• Project Kalliope starts

• Project Kalliope delivered

• First pilot on the platform

> 2016

• Internal business applications on the platform

• Integration into Flemisch government shared services

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Kallio

pe s

co

pe

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Kalliope project

Infrastructure

Vanilla installations

Configuration & integration

Trainging & coaching

Change management

In het kort… Voorzien op 6 jaar

exploitatie Bestaande raamcontracten Duurzaam partnership Focus op kwaliteit-prijs Piloot VO VO architectuurprincipes &

RD principes respecteren

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Kalliope platform

Infrastructure

Vanilla installatio

ns

Configuration &

integration

Trainging & coaching

Change manageme

nt

Bu application X

Bu applicat

ion Y

Bu applicat

ion Z

Bu applicat

ion α

Bu application Ω

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If you can imagine it, you can achieve it If you can dream it, you can become it William Arthur Ward (1921 – 1994)