Bc ppt unit13.pptx

7/25/2019 Bc ppt unit13.pptx

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Unit 13

Internal and External

Business Communication-

Writing Business Reports


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Unit outline

1. Characteristics of business reports

2. Types of Business reports

3. Format for Business report4. Steps in preparing business reports


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Characteristics of BusinessReports

r!erly" logical se#uence

b$ecti%e & unbaise!

'nformati%e" base! on facts

(i!s !ecision ma)ing" problem solution

*arie!" purpose+ length+ format+ comple,ity

Up-ar!+ !o-n-ar! or lateral

'nternal an! ,ternal /uality !epen!s on process an! accuracy

of !ata


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Types of Business Reports

1. 0erio!ic reports" inform+ internal an!e,ternal

Routine management reports

Compliance reports 0rogress reports

2.0roposals" persua!e+ internal an! e,ternal

3.0olicies an! proce!ures" inform+ internal4.Situational reports"one time + inform+analye an! persua!e


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Format for BusinessReports

emo format" con!ense! report

arrati%e manuscript format"caption+ subhea!s+ summary+ e.g.+proposal

arrati%e format -ith e,tra parts"assist rea!er un!erstan!ing+ e.g.+research report


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Reports -ithSupplementary 0arts

1. 0reliminary parts 5etter of transmittal" authoriation of

report

Title page" purpose of stu!y

Contents page" gui!e for rea!er

,ecuti%e summary" o%er%ie- of entire

report


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2.Bo!y of Reports

'ntro!uction & bac)groun! an!purpose

0roblem !e6nition" main issue

Research metho!ology" researchtype+ !ata collection+ sample+#uestionnaire

(nalysis + 6n!ings an! conclusions"interpretations of ra- !ata

Recommen!ations" roblem solut


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3. (nne,es" items after bo!y of report

Bibliographyreferences" informationsources

(ppen!ices" technicale,trainformation

'n!e," list of )ey terms in report

7lossary" e,planation of technicalterms


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Steps in report preparation

1. 0lanning Type of report

0urpose of report

0roblem !e6nition" main issue an! subissue

(u!ience analysis

" type of rea!er " e,tent of )no-le!ge an! familiarity

" le%el of interest


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Steps in report preparation

2. Selecting metho! of !ata collection

0rimary an! secon!ary research

3.Collecting an! organiing !ata Ra- !ata in meaningful form

4.(rri%ing at a conclusion

'nterpretation of !ata


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Steps in Report 0reparation

8. 9riting the report

Begin after problem solution

0repare outline an! 6rst !raft

0rocee! from easy to !i:cult Set asi!e uninterrupte! -riting time

Re%ie- an! impro%e content an! style

Use techni#ues of con%iction b$ecti%e statement of facts

*ie-s of e,perts

;ocumentation sources of information


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Steps in Report 0reparation

8. 9riting the report

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