Barts Brochure 2015

7/23/2019 Barts Brochure 2015

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BAR Training ServicesTraining Brochure

www.removalstraining.com


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Introduction to BAR Training Services.......................................................................3

Driver CPC.....................................................................................................................5-6

Introduction To Our Field Trainer................................................................................4

Statutory Training Modules.........................................................................................7-8

Skills Training Modules..............................................................................................9-12

Running newsletter header top left Contents

BAR Training Services, Tangent House, 62 Exchange Road, Watford, Hertfordshire, WD18 0TG

Tel: 01923 699 484, Email: [email protected], Web: www.removalstraining.com

Training Bundles..........................................................................................................13-15

Additional Skills Training............................................................................................18

Management Training..................................................................................................16-17

Our Costs......................................................................................................................19

Commercial Moving Apprenticeship.........................................................................20-21

Induction Booklets and DVDs...................................................................................22


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Our Field Trainer PeterWalters presenting a

training session at BAR

head ofce.

BAR Training Services (BARTS) set the standards in industry specic training for BAR Members and

the removals industry as a whole. We can provide BARTS training courses and workshops onsite

at your premises and our costs include travel and accommodation for the trainer. We also providetraining at our BAR Head Ofce in Watford.

Each course can be fully tailored to suit your individual company requirements. BARTS services

include career development, management training and a full range of progressive skills based

training. BARTS commitment to improving the skills of the industry includes the production of a

nationally recognised apprenticeship scheme developed specically for the removal industry.

BARTS employ a fully qualied and experienced team of trainers to deliver all of their

programmes. If you do not nd the required training programme listed, BARTS can create and

design a bespoke programme specically for you. For more details, please contact BARTS.

Running newsletter header top leftIntroduction to BAR Training Services

3


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Brings things to light that are sometimes

overlooked, good course, valuable

information

Great course, nice refresher, nice that Petehad done removals so could relate to us

with questions

Learnt lots of things I didnt know before

Interesting and knowledgeable

I learnt quite a bit, well presented,

very knowledgeable

I liked learning how to measure and cube

items

Very informative. Good stories to back up

a point

A good course and good tutor

Introdution to our Field Trainer

4

Peter Walters, our BARTS Field Trainer, has been employed by BARTS since September 2011. Prior to

joining BARTS Peter was actively involved in the removals industry for 27 years. He started as a Porter,

followed by promotion to Foreman and he gained his HGV class 2 licence. His nal 6 years in removals were

spent in the role of an Estimator where he secured many domestic and commercial relocations.

When the opportunity came along to work for BARTS, Peter jumped at the chance, as it provided him with a

new challenge and the opportunity to pass on his removals knowledge and experience to others.


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Tel: 01923 699 484, Email: [email protected], Web: www.removalstraining.com5

The Driver CPC rules affecteveryone who drives vehiclesover 3.5 Tonnes vocationally.

In order to legally drive LGVs andHGVs, Drivers must hold a validDriver Qualication Card (DQC),and in order to remain qualiedthey must attend 35 hours ofDriver CPC Periodic Trainingbefore the expiry date shown ontheir DQC.

Remember: This is periodictraining and therefore every time

your card renews, you will need to continue to attend 35 hours of periodic training prior to your cardexpiring again.

The following Driver CPC training modules are available through BARTS:

Driver Essentials (7 hours):The course aims to make the drivers aware of the drivers hours rules andregulations and other regulations regarding working time and making them realise the importance of abidingby these rules.

Module Content: EU drivers hours, domestic rules, mixed EU and domestic driving, daily driving hours,breaks from driving, daily and weekly rest periods, reduced daily rest calculations, split rest, daily restinterruption, multi-manning, emergencies, working time regulations, periods of availability, the tachograph,analogue and digital operations, penalties and infringement, daily walk around checks.

Safe & Fuel Efcient Driving (3.5 Hrs): This course demonstrates the impact of safe and efcient driving,including the impact on the vehicle, the individual, the company and the environment.

Module Content: Safe and efcient driving, braking, forward planning, gear selection, hazards, load

positioning, skigears or block changes, speeding, tyres and weather conditions.

Company Image & Customer Care (3.5 Hrs): Understand the impact and importance of good customer

service and care including how your role impacts the companys images.Module Content: Understanding customer care, listening skills, using questions, using customer care to

increase sales, dealing with customer complaints.

Driver CPC

Duration: 7 hours (consisting of 2 x 3.5 hour modules) or Driver Essentials (7 hours)

PriceOnsite: BAR Member - 985 + VAT, Non BAR Member - 1200 + VAT (Max 20 delegates)

BAR Watford: BAR Member - 87 + VAT, Non BAR Member - 105 + VAT (Per Person)

Please see overleaf for

further information on

Driver CPC"I liked that Peter Walters, who delivered

the course, had been in the industry


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6



Driver CPC - Continued

Packing (3.5 Hrs): It is essential that during a removal all fragile itemsare packed properly using the correct materials, not only to ensure theeconomic use of all packing materials.

Module Content:Customers expectations, required standards, weight of carton, setting up a workstation,premises protection, sequence of packing, correct selection and use of materials.

Vehicle Loading (3.5 Hrs): A correctly loaded vehicle ensures that items are well protected and remainundamaged. This course teaches correct methods of loading and the various considerations such as weightlimits/distribution within the vehicle.

Module Content:Correct loading procedures, vehicle positioning, vehicle capacity, weight distribution, partloads, load evaluation, loading sequence, loading over the top, load protection, securing the load, unloading.

Manual Handling (3.5 Hrs): This course covers the health & safety at work regulations, types of injury, andthe correct methods that should be used when lifting and moving items.

Module Content:Importance of correct manual handling, kinetics of the spine, types of injury, safe liftingprocedures, single lifts, team lifts, lifting aids, safe use of equipment.

Risk Assessment (3.5Hrs):Risk assessments are important to protect your workers and business as well ascomplying with the law. This course demonstrates how to identify hazards and reduce risk in the workplace.

Module Content:Identifying hazards, evaluating risks, recording risk assessments, reducing risks, managingrisks.

Emergency Situations (3.5Hrs):This module enables the trainee to identify how emergency situations candevelop, what to do if they happen and what they can do prevent the situation developing further.

Module Content: Breakdowns, emergencies on the motorway, accidents, incidents involving dangerousgoods, aggressive behaviour, emergency aid and how to report an incident.

Prevention of Physical Risks (3.5 Hrs):This module enables the trainee to identify physical risks to healthand the potential to cause harm. They can then identify the risk and the actions to minimise the risk to health.

Module Content:The principle of ergonomics, the potential harm that can be caused by some movements,post posture and effects of physical tness, manual handling, handling equipment and accidents at work.

Duration: 7 hours (consisting of 2 x 3.5 hour modules) or Driver Essentials (7 hours)



APPROVED CENTRE AC00191


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Statutory Training Modules

Description:Fire safety training for employees is a legal requirement under re legislation. BARTS

run courses for Fire Wardens and Marshals on re prevention, re safety and for managers who are

responsible for determining re safety procedures.

Course Content:Current legislation, roles of the Fire Warden/Marshal, responsibilities, roll call

procedures, building checks, re alarm drills, re safety information pack.

Description:All workers have a right to work in places where risks to their health and safety are

properly controlled. The Health & Safety Executive is responsible for enforcing the Health & Safety at

Work etc Act 1974 which states that all staff are suitably trained in the prevention of physical risk both to

themselves and to others. This course demonstrates the methods of identifying and reducing risks in the

workplace.

Course Content: Current legislation, responsibilities, identifying & reporting risks, basic rst aid, manual

handling, re safety, the chemistry of re, identifying causes of re, re prevention.

Description:It is a criteria of BAR membership that Members must be able to demonstrate that all staff

employed, hired or engaged are suitably trained and qualied. An induction programme including a full

health and safety procedure must be in place for all staff, and written records must be kept of the trainingundergone by each employee, including health and safety related training. This course give students a

brief history of the industry and covers all the necessary legislation associated with induction training.

Course Content:A background of the industry, a background of the company, current legislation,

customer relations, health & safety, re safety, manual handling, furniture handling skills.

Fire Warden:Statutory Training

Health & Fire Safety Awareness:Statutory Training

Induction:Statutory Training

Duration: One Day (7 Hours)




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Running newsletter header top leftStatutory Training Modules



Description:Health and safety at Work Regulations require employers to provide their employees with

health and safety information and training. This should include as necessary information and training onmanual handling injury risks and prevention. On this course students will learn the types of injury that

are caused through poor manual handling and the correct methods that should be used when lifting and

moving items.

Course Content: Importance of correct manual handling, kinetics of the spine, types of injury, safe lifting

procedures, single lifts, team lifts, lifting aids, safe use of equipment.

Description:A risk assessment is an important step in protecting your workers and your business, as

well as complying with the law. It helps to focus on the risks that really matter in your workplace the

ones with the potential to cause real harm. In many instances, straightforward measures can readily

control risks and mean that your workplace is protected. This course demonstrates how to identify

hazards and reduce risk in the workplace.

Course Content: Identifying hazards, evaluating risks, recording risk assessments, reducing risks,

managing risks.

Manual Handling:Statutory Training

Risk Assessment:Statutory Training

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Very professional,excellent presentation"





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Skills Training Modules

Description:Barometers, Mantle Clocks, Wall Clocks and Long Case Clocks require specialist handling

when being moved. Using the correct method of handling and packing materials is essential. The course

teaches the skills required for handling and packing/wrapping barometers and clocks correctly.

Course Content:The customers expectations, standards required, main features of barometer/clock,

parts requiring special attention, actions prior to transit, preparation for transport.

Description:Commercial packing focuses on the methods of handling commercial items and the packing

materials that are used during a commercial or ofce move. Students will learn the correct sequence of

packing and how to identify and use the correct packing materials.

Course Content:The customers expectations, standards required, health & safety, correct selection &

use of materials, correct selection & use of equipment, labelling, packing methods for ofce items and

appliances.

Description:Container loading plays a huge role in our sector and there are many elements to consider

when loading a container. A correctly loaded container ensures that items remain undamaged and are

well protected. This course teaches students the correct methods of loading a container.

Course Content:The importance of correct loading, container positioning, correct use of ramps and

platforms, container capacity, weight distribution, part loads, load evaluation, loading sequence.

Description:There are various forms of documentation necessary to the removals process, whetherrequired by law or simply to carry out a successful, efcient removal. This course provides all required

knowledge and correct completion of removals specic documentation.

Course Content:Company expectations, standards required, importance of correct documentation,

types of documentation, information required, correct completion of documentation.

Barometers & Clocks:Skills Training

Commercial Packing:Skills Training

Container Loading:Skills Training

Documentation:Skills Training





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Running newsletter header top left



Description:It is essential that during a removal all fragile items are packed properly using the correct

materials. Not only to avoid damage but also to ensure the economic use of all packing materials.

Course Content:The customers expectations, standards required, weight of carton, setting up a

workstation, premises protection, sequence of packing, correct selection and use of materials.

Description: Non fragile packing is used for items such as books, DVDs and CDs. This course

demonstrates the correct methods of packing and how to select the right materials.

Course Content:The customers expectations, standards required, weight of carton, setting up a

workstation, premises protection, correct selection & use of materials, sequence of packing, correct

marking of carton.

Description:Export Wrapping is used to protect furniture in transit and gives items extra protection.

Export wrapping is a skill that requires the correct use and selection of packing/wrapping materials. This

course demonstrates the methods and techniques used in export wrapping and identies the correct

materials that should be used.

Course Content:The customers expectations, standards required, correct selection of materials,

methods of export wrapping, crating, items requiring additional protection, dismantled items, correct

marking of carton.

Description:Using the correct methods of furniture handling is hugely important, not only to ensure

items remain undamaged but also with regard to the health & safety of personnel. This course

demonstrates furniture handling methods and teaches problem-solving.

Course Content:Manual handling, route planning, dealing with drawers and doors, dealing with turns,

dealing with stairs, premises protection, threshold steps

Fragile Packaging:Skills Training

Non Fragile Packaging:Skills Training

Export Wrapping:Skills Training

Furniture Handling:Skills Training


10

"Helpful tips to take away

and put into practice"





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Description:Paintings, pictures and mirrors require specialist handling and extra protection in

preparation for transit. This course teaches the correct methods of protection and which materials

should be used.

Course Content:The customers expectations, standards required, correct selection and use of

materials, methods of packing, glazed & unglazed items, gilt frames.

Description:Pianos are expensive items so require specialist moving and handling as well as specialist

equipment. This course demonstrates the correct way to dismantle a piano, protect it for transit and

how to reassemble.

Course Content:The customers expectations, standards required, types of piano, main features,

equipment used, parts requiring special attention, preparation for transport, handling methods,

protection in transit.

This course is delivered onsite only

Piano Handling:Skills Training

Painting, Pictures & Mirrors:Skills Training

Description:Aimed at training operative foremen, packers and estimators in the methodologies for

packing and removing libraries and extensive ling systems.

Course Content:Library classications, sequential order, labelling and packing the crate, methods of

packing a library, using existing shelving, mobile shelving, crew organisation, special collections and

integrating collections.


Library Packing & Removals:Skills Training






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Running newsletter header top leftSkills Training Modules

Description:This course will be delivered on site as practical skills training where we will demonstrate

the correct methods for manual handling, vehicle loading, wrapping and packing with delegates taking

part in all practical exercises, there will be no classroom element.

Course Content:Manual handling, health & safety, vehicle loading, packing (fragile & non fragile),

wrapping, tail lifts and risk assessment.


Removals Essentials:Skills Training

Description:A correctly loaded vehicle ensures that items are well protected and remain undamaged.

This course teaches correct methods of loading and the various considerations such as weight limits/

distribution within the vehicle.

Course Content:Correct loading procedures, vehicle positioning, vehicle capacity, weight distribution,

part loads, load evaluation, loading sequence, loading over the top, load protection, securing the load,unloading.


Vehicle Loading and Unloading:Skills Training

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Running newsletter header top leftTraining Bundles

As a BAR Member you are required to renew your statutory training once a year. You can cover all of your

statutory or skills training in one day and save money with our bundled courses. These courses combine

two or more training modules and are delivered on site at your workplace.Below are examples of bundled

training courses we have put together.

Alternatively, BARTS can create and design a bespoke bundle to suit your needs. Call us to discuss putting

together your own bundle.

Description

Health & Fire Safety: The Health & Safety Executive is responsible for enforcing the Health & Safety at

Work etc Act 1974 which states that all staff are suitably trained in the prevention of physical risk both to

themselves and to others. Under the Fire Safety Law all employers must implement and maintain a re

management plan and all staff must be suitably trained in re prevention and the course of action in the

event of a re.

Manual Handling:Health and Safety at Work Regulations require employers to provide their employees

with health and safety information and training. This should include as necessary, information and training

on manual handling injury risks and prevention. On this course students will learn the types of injury that

are caused through poor manual handling and the correct methods that should be used when lifting andmoving items.

Risk Assessment:Demonstrates how to identify hazards and reduce risk in the workplace.

Course Content

Health & Fire Safety:The chemistry of re, identifying causes of re, re prevention, re ghtingequipment, evacuation procedures, current legislation, responsibilities, identifying and reporting risks,

basic rst aid

Manual Handling:The importance of correct manual handling, kinetics of the spine, types of injury, safelifting procedures, single lifts, team lifts, lifting aids, safe use of equipment

Risk Assessment:Identifying hazards, evaluating risks, recording risk assessments, reducing risks and

managing risks.

Statutory Training Bundle: Health & Fire Safety,

Manual Handling, Risk Assessment

13

"Found it interesting and learnt

new ideas even though I have

been to many H&S courses"





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Running newsletter header top left

Packing Bundle: Fragile/Non-Fragile Packing, Export Wrapping

Description

Fragile Packing / Non Fragile Packing :It is essential that during a removal all fragile items are packedproperly using the correct materials. This is not only to avoid damage but also to ensure the economic use

of all packing materials. Non Fragile Packing is used for items, such as, DVDs and CDs.

Export Wrapping:This course demonstrates the methods and techniques used for export wrapping and

identies the correct materials that should be used.

Course Content

Fragile/Non-Fragile Packing: The customers expectations, standards required, weight of carton, setting

up a workstation, premises protection, correct selection and the use of materials, sequence of packing,

correct marking of carton.

Export Wrapping:Methods of export wrapping, crating, items requiring additional protection, dismantled

items.

Description

Commercial packing:Focuses on the methods of handling commercial items and the packing materials

that are used during a commercial or ofce move. Students will learn the correct sequence of packing and

how to identify and use the correct packing materials.

Library Packing: Covers the methodologies for packing and removing libraries and extensive ling

system.

Documentation: This course provides all required knowledge and correct completion of removals specic

documentation.

Course Content

Commercial Packing:The customers expectations, standards required, health & safety, correct selectionand use of materials and equipment, labelling, packing methods for ofce items and appliances.

Library Packing & Removals: Library classications, sequential order, methods for packing a library

using existing shelving, mobile shelving, crew organisation, special collections and integrating collections.

Documentation:Importance of correct documentation, types of documentation, information required and

correct completion of documentation.

Commercial Packing Bundle:Commercial Packing/Library Packingand Removals, Documentation



Training Bundles





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Manual Handling Bundle:Vehicle Loading &Unloading, Manual Handling, Furniture Handling

Description

Vehicle Loading & Unloading:Teaches correct methods of loading and the various considerations such

as weight limits/distribution.

Manual Handling:Students will learn the correct the types of injury that are caused through poor manual

handling and the correct methods that should be used when lifting and moving items.

Furniture Handling:Demonstrates the correct methods of packing and how to select the right materials.

Course Content

Vehicle Loading & Unloading:Correct loading procedures, vehicle positioning, vehicle capacity, weight

distribution, part loads, load evaluation, loading sequence, loading over the top, load protection, securing

the load, unloading.

Manual Handling:Importance of correct manual handling, kinetics of the spine, types of injury, safe lifting

procedures, single lifts, team lifts, lifting aids, safe use of equipment.

Furniture Handling:Route planning, dealing with drawers and doors, dealing with turns, dealing with

stairs, premises protection and threshold steps.

Correct lifting

technique can

prevent injuries



"An enjoyable course. The Trainer made

sure it was relevant to the workplace"

Training Bundles





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Running newsletter header top leftManagement Training


Tel: 01923 699 484, Email: [email protected], Web: www.removalstraining.comBAR Training Services, Tangent House, 62 Exchange Road, Watford, Hertfordshire, WD18 0TG


Description:This course has been designed for people who are completely new to estimating.

Delegates will learn the art of cubing volumes of furniture and effects and the importance of the

Estimators role.

Course Content:Quantity assessment and the unit system, the role of the Estimator, Estimators

reports, putting skills into practice, practical exercises, risk assessment.

Introduction to Practical Estimating:Management Training

Description:The Practical Estimating course is designed to improve the knowledge and skills of the

Estimator. The two-day course includes three site visits to local properties where students will carry out

mock surveys.

Course Content:The structure of the industry, the unit system, the role of the Estimator/Surveyor, risk

assessment, The Estimators report, communication skills, contract conditions, selling the company

services, removal insurance and exam

Practical Estimating:Management Training

6

"The course has been invaluable for me"


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Tel: 01923 699 484, Email: [email protected], Web: www.removalstraining.com 3

Management Training



Description: Designed to expand knowledge of Commercial Removals, this course focuses on

calculating volume, methods for Estimating in the Commercial environment, what to look out for and

questions to ask the customer. The course includes practical exercises.

Course Content: Why volume is important, how to calculate volume (including guidelines/hints/

tips to calculating volume), estimating the amount of packing crates needed, questions to ask on site

viewings, methods of a site viewing, risk assessment, information to include in a commercial quotation.

Commercial Estimating:Management Training

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Understanding the correct

procedure is key to

offering customers an

accurate and sensible

quote

"Would recommend this course to others 100%"


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Additional Skills Training



Description:Winning contracts through the process of tendering is becoming an increasingly importantpart of business life. This course gives useful tips and advice on how to prepare a professional and

successful PQQ and tender document.

Course Content:Understanding the PQQ, completing the PQQ with condence, knowing when to bid,

identifying what makes a strong bid, increasing your chances, preparing high quality tenders.

Writing a Winning Tender for the Public Sector:AdditionalSkills

Description:The BARTS Train the Trainer programme provides personnel with the opportunity to

become a qualied in house BAR Trainer. Once qualied, attendees are able to train other members of

staff within their organisation and issue BAR Training Certicates.

Course Content: The role of the Trainer; understanding how people learn, designing training

programmes, identifying aims of training, carrying out job and task analysis, writing lesson plans, training

equipment and resources, presentation skills.

Train the Trainer:Additional Skills

Description:Good customer service is important in every industry, especially when delivering a

personal service such as a removal. This course shows how to identify the needs of the customer,

demonstrating useful techniques in communication and meeting expectations.

Course Content: Listening skills, identifying customer needs, meeting expectations, the importance of

feedback, telephone manner, face to face customer service, dealing with complaints.

Customer Service:Additional Skills

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Tel: 01923 699 484, Email: [email protected], Web: www.removalstraining.com 3BAR Training Services, Tangent House, 62 Exchange Road, Watford, Hertfordshire, WD18 0TG


All of our onsite courses can be delivered anywhere in the UK. This means astandard price is set regardless of where you are in the UK.

Training costs could be reduced if you are able to share the course with another

company in your area. Cost can be divided on a pro rata basis.

Our Costs


20/22

Running newsletter header top leftCommerical Moving Apprenticeship

Commerical MovingApprenticeship

The Commercial Moving Apprenticeship was created for the removals industry bythe removals industry. The apprenticeship was written in conjunction with Skills forLogistics and can now be run through both the BAR and accredited colleges.

This is a widely recognised Level 2 qualication. It enables both those new to theindustry and existing employees to gain a transferable skill qualication to help themin their removals career. This is open to anyone looking for a formal qualication tocement their industry knowledge.





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Commerical Moving Apprenticeship




Key Facts 12-18 month Programme

Nationally Recognised Level 2 Qualication

On the job training - all assessments are carried outat your workplace - no need to attend classes

Open to all age ranges

Additional Support for Functional Skills

Allocated Mentor to support and guide you

throughout the apprenticeship

BAR Assessor will visit every 4-6 weeks

Apprentices to put together Portfolio of evidence -

with supporting witness statements from managers,

supervisors and customers.

Grants may be available. Further details can be

found on the government website, link as follows:

https://www.gov.uk/government/collections/apprenticeship-

grant-for-employers-of-16-to-24-year-olds

*The Apprentice must have

a licence or be capable of

gaining their licence within the

term of the apprenticeship, asthey will be required to drive

on public roads - either in

their own vehicle or company

vehicle (subject to insurance).

Conditions:a. Minimum 30 hour contract

b. Minimum Apprenticeship Wage - Age dependant

c. Funding subject to age

d. If the Apprentice does not have an C or above GCSE in Maths and English - they will be

required to complete Functional Skills - Level 1

e. The Apprentice must be able to drive (there is a compulsory driving module)

Modules:

There are 10 modules, based at level 1 and 2. Apprentices must complete all 10 modules (22credits).

Health, Safety and Security at Work

Manual Handling and Vehicle Loading for Commercial Moving

Introduction to Site Protection for Commercial Moving

Drive the Vehicle on Public Roads in a Safe and Efcient Manner*

Wrap and Pack Goods in a Logistic Environment

Warehouse Operations for Commercial Moving

Regulations in Commercial Moving

Communication in Teamwork

Customer Care

Problem Solving in the Workplace

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Running newsletter header top leftInduction Booklets and DVDs

Induction Booklets and DVDs

We provide a range of booklets and DVDs to assist Members in their induction and statutorytraining.

Induction Guide

This guide has been developed to help employees to ease into their role in the company. The

guide has been designed so that employees can work through it bit by bit. It starts with day one

and continues until the new employee has completed their probation period and/or approximately

6 months service.

Price: BAR Members 6.00 + VAT each or 5.00 + VAT each if you order 10 or more.

Skills DVDs

We provide skills DVDs, all of which come with a Best Practice Guide as follows:

Overseas Skills

Consists of 8 modules as follows:

Overseas Moving An Introduction, Documentation, Packing Materials, Packing for ExportFirst Principles, Packing Techniques, Loading for Export, Handling Imports, Continental Road

Removals.

Commercial Skills

Consists of 11 Modules as follows:

Commercial Moving An Introduction, Planning - Communication and Teamwork, Special

Equipment, Premises Protection, Packing Techniques, Labelling, Basic Handling, Vehicle

Positioning and Loading, Position, Security, The Foreman.

Foundation & Inland Skills

Consists of 11 Modules as follows:

The Industry, Company & People, Health & Safety at Work, Manual Handling, Customer Relations,

Communication, Documentation, Basic Packing, Basic Furniture Handling (in the booklet only),

Basic Loading & Unloading, Storage & Warehousing.

Price: 100 + VAT per DVD and booklet or 250 + VAT for 3 DVDs and booklets

Barts Brochure 2015

Documents

Transcript of Barts Brochure 2015