Welkom

Orkun KENBER

Infrascture Services & High Techorkun.kenber@sogeti.nl

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Agenda

• Sogeti- Sogeti

- Divisies - Infrastructure services

• Afstudeer opdracht

• Voortgang

• Waarom Sogeti?!

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Sogeti

• Sogeti?!?! - 14 landen

• Visie - Resultaat door gepassioneerd ICT-vakmanschap

• Hechte, langdurige relaties

• Vestigingen - Vianen - Rotterdam - Den Bosch - Groningen - Amersfoort - Diemen - Maastricht - Ede

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Divisies

• Business Solution

• Software Control

• Applicatie Services

• Infrastructuur Services en High Tech

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Infrastructure Services

• Visie

• Doelstellingen

• Werkgebieden

• Plaats van de IS & HT

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Afstudeer opdracht

• “Onderzoek SCOM2012”- Definition of Network Monitoring

• Orientatie SCOM2012-Wat is SCOM2012? Wat kan SCOM2012?- Hoe verhoudt SCOM2012 zich met andere monitoring tools? (Markt onderzoek)

• Onderzoek cloud-based services en applications.-Wat is cloudbased services? En welke applicaties en diensten levert Sogeti aan haar klanten?-Hoe kan dit worden gemonitoord met SCOM2012?-Hoe kan SCOM2012 de geleverde applicaties aan klanten monitoren?-Baselines performance en connectiviteit, hoe kan dit worden gemonitoord.

• Onderzoek WAN Infrastructuur.- Kan Sogeti door middel van SCOM2012 de WAN netwerk van haar

klanten monitoren ?- Kan men door middel van SCOM2012 onderzoek doen naar bepaaldegebruikers/applicaties?-SCOM2012 data onderscheiding

• Onderzoek Security Monitoring-SCOM2012, Security?

• Advies• Aanleiding, Benadering ne Kennis.

Disclaimer

• Session contains product features that are currently under development and therefore subject to change before final release

Operations Manager

20062004

MOM 2005 RTM

2005

MOM 2005 SP1

2007

SCOM 2007 RTM

2008

SCOM 2007 SP1

2009

SCOM 2007R2

2012

SCOM2012

2010

2011

SCOM 2007R2 – CU1, CU2, CU3, CU4

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What we’ve heard from you

Holistic view of Application Health

Reduced TCO of Management Infra

Simple and Powerful Visualizations

decreasing time to value

Holistic view of Application Health

Reduced TCO of Management Infra

Simple and Powerful Visualizations

decreasing time to value

• Simple Topology requirements enables lower costs in hardware / maintenance / configuration

• Reliable Environment enables no blackout in monitoring and reduction in labor costs for troubleshooting

• Consistent operational continuity enables focus to shift from support -> innovation in IT organizations

Disaster Recovery with Operations Manager

OpsMgr 2007 R2

1. Install Operations Manager 2007 from the installation media

2. After Operations Manager is installed, immediately stop the SDK service to prevent the RMS from sending data to the Operational database. Install any additional hotfixes previously installed with your original installation

3. Delete the Operations Manager database created from your OpsMgr installation in step 1

4. Restore the latest Operations Manager database created from your SQL backup

5. Restore the RMS encryption keys

6. Import any additional management packs that were loaded to your old management server or changed and backed up after your last Operational database backup

7. Install the Web console

8. Start the SDK service. Operations Manager will now be functional

OpsMgr 2012

1. Install Operations Manager 2012

SCOM 2007 R2 – Deployment Topology

Provides the following services:•Console access•Alert notifications•Connectors to other mgmt systems•Health aggregation

Introduces the following customer challenges:•Performance and scalability bottleneck•High end hardware required•High availability requires clustering

SCOM 2012 – Deployment Topology

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Challenges Addressed:•Out of the box HA•Ability to run on commodity hardware

In OpsMgr 2007 R2: Managed by a single MS

In OpsMgr 2012: Managed by Pool

SCOM 2012 – Deployment Topology

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Reducing Mgmt Infra TCO Summary

• 1 step setup of High Availability on commodity HW

• Support for automatic Device monitoring failover

Holistic view of Application Health

Reduced TCO of Management Infra

Simple and Powerful Visualizations

decreasing time to value

• Simple dashboards enable 360 view in a single tool

• Reliable information enables easy reconciliation of internal monitoring with end user experience

• Personalized views provides relevant information

• Consistent views across multiple interfaces

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Expanding the IT Pro’s Visibility

Operations Manager 2007 SP1

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Expanding the IT Pro’s Visibility

Operations Manager 2007 R2

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Expanding the IT Pro’s Visibility

Operations Manager 2012

Protecting your Investments

Infrastructure Monitoring(OS, SQL, IIS)

Infrastructure Monitoring(OS, SQL, IIS)

Application Monitoring(.NET, J2E)

Application Monitoring(.NET, J2E)

End User Experience(Synthetic Transactions)

End User Experience(Synthetic Transactions)

Infrastructure Monitoring(Network)

Infrastructure Monitoring(Network)

360 – Holistic View of Health

Network Monitoring

•Multi-vendor support

•Multi-protocol support

• Server to network dependency discovery

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Holistic View of App Health (Network Infra)

• Vicinity Dashboard showing contextual Network Map

• Summary Dashboard of Network Devices

• See Network Device Details and Health

Infrastructure Monitoring(OS, SQL, IIS)

Infrastructure Monitoring(OS, SQL, IIS)

Application Monitoring(.NET, J2E)

Application Monitoring(.NET, J2E)

End User Experience(Synthetic Transactions)

End User Experience(Synthetic Transactions)

Infrastructure Monitoring(Network)

Infrastructure Monitoring(Network)

360 – Holistic View of Health

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J2E in SCOM 2012

• Supported Platforms in SCOM 2012:− Operating Systems

◦ Windows

− Java EE Application Servers

◦ WebSphere 6.1 & 7.0

◦ WebLogic 10gRel3 & 11gRel1

◦ JBOSS 4.2 & 5.1 (JVM 1.5+), JBOSS 6 (TBD)

◦ Tomcat 5.5 & 6.0 (JVM 1.5+), Tomcat 7 (TBD)

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Java EE Monitoring Overview

• JEE Application Servers − Automatic discovery− Availability monitoring− Performance Monitoring

◦ Memory◦ Garbage Collection◦ Threads◦ Class Loader◦ JIT Compiler

• JEE Applications− Automatic discovery− Application module discovery− Availability monitoring− Template based custom monitoring

Holistic View of App Health (App Monitoring)

• Out of box App Discovery and Monitoring

• Easy to understand Application failures via Resource View

• Useful Dev information for efficient escalation

• Increased time to value without custom MP authoring

Holistic view of Application Health

Reduced TCO of Management Infra

Simple and Powerful Visualizations

decreasing time to value

• Simple creation and customization of Dashboards through Templates and Widgets

• Personalized Dashboards enable increased service owner efficiency and troubleshooting

• Consistent views across all consoles enable users to see and share Dashboards with various owners (Infra, Service, and Managers)

Consistent Experience – Desktop Console

Consistent Experience – Web Console

Consistent Experience – SharePoint

Dashboards

OpsMgr 2007 R2

• Create all your views first− Configure each one

− Organize them in a folder

− Tell your team it’s part of a Dashboard so they don’t change them

• Create a custom view to contain others

• Add your views to into your custom view

OpsMgr 2012

• Create Rich and Flexible Dashboards

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Simple and Powerful Visualizations via Dashboards

• Easy to create Dashboards from Windows and Web Console

• Easy to customize data visualizations via Widgets

• Dashboard and Widgets delivered through MPs

• Show Dashboards in SharePoint

Holistic view of Application Health

Reduced TCO of Management Infra

Simple and Powerful Visualizations

decreasing time to value

Session Objectives and Takeaways

• Session Objectives: − Introduce Operations Manager 2012

• Understand how Operations Manager 2012:− Helps reduce the customer’s Mean Time to Resolution

− Expands the IT Pro’s visibility of their environment

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Waarom Sogeti?!

• Waarom?!

• Ervaringen

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staat voor resultaat

Bedankt voor uw aandacht!!!

Vragen?!