Project Management CTC-ITC 310 Spring 2017 Howard Rosenthal A Guide to the Project Management Body...

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Transcript of Project Management CTC-ITC 310 Spring 2017 Howard Rosenthal A Guide to the Project Management Body...

  • Project Management CTC-ITC 310 Spring 2017

    Howard Rosenthal


  • Notice   This course is based on and includes material from the text:

    A User’s Manual To the PMBOK Guide Authors: Cynthia Stackpole Snyder Publisher: Wiley ISBN: 978-1-118-43107-8, Copyright 2013

      It also utilizes general information and figures from the PMBOK: A Guide to the Project Management Body of Knowledge (PMBOK 5TH Edition) Publisher: Project Management Institute ISBN: 978-1-935589-67-9, Copyright 2013 and A Guide to the Project Management Body of Knowledge (PMBOK 6TH Edition) Publisher: Project Management Institute ISBN: 978-1-628251-84-5, Copyright 2017

      The course also includes and intersperses some materials, most often diagrams, provided by Mr. Wysocki’s PowerPoint slides, at the website: And the book Effective Project Management - Traditional, Agile, Extreme 7TH Edition Authors: Robert K. Wysocki Publisher: Wiley ISBN: 978-1-118-72916-8, Copyright 2014


  • Lesson Goals

      Provide an overview and describe the processes involved in Project Resources Management

      Describe the management of physical resources and how that differs from human resources management

      Understand project organization   Understand what a project team is   Understand the difference between a project role and the person who fulfills that role

      Learn different graphical depictions to describe organization and roles

      Understand the Maslow, McClelland and Herzberg theories of people management and motivation

      Describe various management styles   Discuss conflict resolution techniques


  • 4

  • Project Management Process Groups and Knowledge Areas

    5 PMBOK Std V6 Table 1-1

  • Project Resources Management

      Project Resource Management includes the processes to identify, acquire and manage, the resources needed to successfully complete the project   These processes help ensure that the right resources will be available to the project manager and project team at the right time and place

      There is a difference between the management of physical versus human resources   Management of physical resources requires planning, acquisition, followed by efficient deployment and tracking   Some physical resources are obtained via Procurement

    Management processes (Current version of PMBok is a little ambiguous

      Human resource management includes the skills of physical resource management, and also includes a wide range of motivational, decision making and conflict resolution skills   All human resources are acquired in the Acquire Resources process


  • Project Resource Management - Processes   Project Human Resources Management has four processes

      9.1 Plan Resource Management   The process of how to defining how to estimate, acquire, manage and utilize physical

    and team resources   The process of identifying and documenting project roles, responsibilities, required

    skills, reporting relationships, and creating a Staffing Management Plan   What people you need, what they will do, and how they are organized to do it

      9.2 Estimate Activity Resources   The process of estimating team resources and the type and quantity of material,

    equipment and supplies necessary to perform project work   9.3 Acquire Resources

      The process of obtaining team members, facilities, equipment, materials, supplies and other resources necessary to complete project work

      9.4 Develop Team   The process of improving competencies, team member interaction, and overall team

    environment to enhance project performance   Need to develop ways for motivating people

      9.5 Manage Team   The process of tracking team member performance, providing feedback, resolving

    issues, and managing changes to optimize project performance   9.6 Control Resources

      The process of ensuring that the physical resources assigned and allocated to the project are available as planned, as well as monitoring the planned versus actual use of resources, and performing corrective action as necessary


  • Project Resource Management Overview


    PMBOK Guide V6 Figure 9-1

  • 9

  • What Is The Planning Physical Resources   Physical resource management is concentrated on allocating and using the

    physical resources needed for successful project completion in an efficient and effective way.

      Physical resources include   Equipment   Materials   Facilities   Infrastructure

      Resource estimation is an important element in schedule planning   A schedule cannot be baselined without knowing the required resources

      The mechanisms that will be used to acquire, track and dispose of resources are documented in the Resources Management Plan

      Physical resource management is concentrated in estimating and allocating resources to activities based on the work breakdown structure (WBS), and on then controlling those resources   May included computerized systems to track all resources and their allocation   Trade studies may be used to determine proper resources   Physical resources, unlike human resources, are still conducted under the

    Conduct Procurements Process (PMI V6 is still transitioning and there is some ambiguity in the write-ups


  • Acquiring Physical Resources For Activities   Resources are often in conflict, and changes in the schedule can have a

    domino effect   Example: External test facilities are often reserved weeks or months in advance   Example: Transportation resources may need to be scheduled (imagine

    transporting nuclear waste)   We will discuss how to procure materials under Conduct Procurements

      On top of the physical resources you must coordinate the human resources   People can have alternate commitments, even vacation

      Therefore allocating resources to activities is a complex process   Think of how hard it is to coordinate all the physical and human elements of a

    wedding   People   Caterer   Facilities   Officiators   Paperwork   Etc.


  • Impacts Of Poor Planning Of Physical Resources

      Failure to manage and control resources can negatively impact project results   Failure to secure critical equipment or infrastructure on time may result in delays in the manufacturing of the final product

      Ordering low-quality material may damage the quality of the product with any or all of the bad effects of poor quality previously described

      Over ordering and keeping too much inventory can lead to increased costs and reduced profitability

      Low inventory of required materials can lead to slips in delivery, canceled orders, other liabilities, all of which reduce profitability


  • Overview


  • What Is The Project Team?

      The project team is comprised of the people with assigned roles and responsibilities for completing the project   Project team members are also stakeholders

      Project team members (also referred to as project staff) may have varied skill sets, may be assigned full or part- time, and may be added or removed from the team as the project progresses

      Although specific roles and responsibilities for the project team members are assigned, the involvement of all team members in project planning and decision making is beneficial   Participation of team members during planning adds their expertise to the process and strengthens their commitment to the project

      I always asked my team members if they could stand behind the schedules that they developed


  • Managing The Project Team

      Human resources management is a major subset of the Project Resource Management Knowledge group

      Human resources management activities will manage the entire project team   Identify resources   Acquire resources

      Internal or external, including recruiting

      Organize the team   Motivate   Manage problems and conflicts   Set the leadership tone   Plan for destaffing   Adhere to to all legal requirements and company policies


  • Factors Influencing Human Resources Management   For the project manager to develop an effective team, the project manager should be aware of and prepared to deal with different aspects that may influence a team   Emerging corporate rules with respect to personnel interaction

      Different people react differently, and with increased litigation companies will strive to reduce friction

      Example: Many companies define the proper greetings – a no hugging rule

      Constant organizational changes in matrix organization   Internal and external politics   Legal requirements

      Diversity, considerations for disabilities, layoff rules, etc.   Communication between stakeholders   Geographical location

      Isolated personnel or small group