Digitale intimiteit bij een uitvaart verzekeraar als Dela

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Monday, October 7, 13
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    23-Sep-2014
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Hoe maak je van je klanten ambassadeurs. Hoe werkt delen bij begrafenissen? Wat doe je met video, big data, social media en wat zijn de nieuwe trends? Ik hield een verhaal op

Transcript of Digitale intimiteit bij een uitvaart verzekeraar als Dela

  • Monday, October 7, 13

  • Dela 7 october 2013Lessen uit andere sectoren

    In 2020 is DELA de meestbetrokken coperatie

    die het leven meer betekenis geeft

    [email protected]+31647180864

    @vincenteSlideshare.net/vincente

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  • Mijn Tools

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  • Einstein?

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  • Social Media

    2.0

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  • time consumption Web 1.0 Viral Marketing (PP) travelRSS Explained Web 2.0 Kindle

    explained Marketing 2.0 Google Adwords TudouGoogle Docs Online video elections 2.0

    Multitasking Twitter Amazon Yubby Co-CreationGoogle Streetview Online collaboration Social tools

    Dell Sucks Support 2.0 Viral Marketing Kryptonite Lock Enterprise 2.0 VMS Zoomz HD ebay

    news resume VMS Google trends

    What are we going to talk about?

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  • TV: 39% 178 min.

    Radio: 33% 151 min.

    Internet: 19% 86 min.

    Newspaper: 6% 20 min

    Magazines: 4% 18 min

    How do we spend our time?

    4%6%

    19%

    33%

    39%

    TV RadioInternet NewspapersMagazines

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  • Time & advertisement

    Time online: 1,5 h pp/dayOnline adds 500M/yrAdds 0,07 pp/h

    TV 3 hours/day/userAdvertisement 200M public + 600 commercialadvertisment/hour TV watching 0,06

    NewsPapers 20 min/day750M adv revenueAdds 2,00 pp/h

    Magazines18 m/dayAdvertisement 700Reclame inkomsten: 2,50 pp/ph

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  • $32 billion sales 1 Billion searches/day Money from Adwords Almost nothing from

    Youtube, Google earth/map, gmail, apps etc

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  • Google adwords

    Easy to set-upEasy to budgetPrice per keyword

    Also onYouTube

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  • \

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  • Lesson one: Video

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  • Videoblogger

    Talk to Me!

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  • 1

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  • Peter van Schaik Uitvaart.nl

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  • Volg Vincent Everts livein zijn elektrische Leaf

    - Live auto lifestats- Live streaming video- Live Google maps- Twitter met bestuurder- Twitter met de auto- Interviews

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  • Leafplan project

    a

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  • Elektrische rouwauto?

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  • Tesla 2.0

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  • 4G 2013 onderscheid mobiel en fixed netwerk verdwijnt

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  • Video vertelt het verhaal achterhet product

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  • bron: Unruly Media

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  • 4 miljardbekeken videos op YouTube

    dagelijksMonday, October 7, 13

  • 100 uurvideos geupload op YouTube

    per minuutMonday, October 7, 13

  • d

    Download Incrowd appZoek: Dela

    Neem fotos en videos

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  • Lesson twoEverybody in the

    company needs to do Social Media

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  • DELL Case

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  • Dell notebooks

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  • Dell & Social Media

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  • 100k employees 12 people listen to conversation 15 people create policy 30.000 did SMACU Training & can listen 8.000 can speak on behalf of Dell on

    Twitter/Facebook/Blogs

    Dell social media

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  • Lesson 3Mobile first

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  • Tablets everywhere!

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  • Lesson 5Who are you & where

    & who you

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  • 97%Weten watsocial media is68%Gebruikensocial media

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  • 1miljardFacebookgebruikers

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  • 7.9 miljoenleden in Nederland

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  • 2.5 miljardstatus updates per daggedeeld op Facebook

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  • 2.7 miljardlikes per dag

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  • 555 miljoenTwitter accounts

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  • 12.233Tweets per seconde

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  • 3.3 miljoen actieve Nederlandse Twitteraars

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  • 3.9 miljoenNederlanders op Linkedin

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  • 91%jongerenactief opsocial media

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  • 2007 Twitter: Whats hot?

    2009 4Square Which locations are hot?

    2013 Highlight: Location based social media

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  • Who talks

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  • Blogs demografie

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  • Lesson E-commerce &Word of mouse

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  • Online bestedingen

    2013: 13 billion euro

    2011: 9 billion euro

    bron: thuiswinkel.org

    Web-influenced 48 miljard

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  • ProductinformatieSocial toolsMonday, October 7, 13

  • 90% social tools

    Product info

    Social tools

    what else do people buy

    what do they recommend?

    Tags of clients

    What do they buy in the end?

    what else?

    Description of customers

    reviews of the customers

    review of the reviews

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  • Lesson 6DATA DATA DATA

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  • Lesson 7 Expect change!

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  • Google Glas

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  • Urthecast Earth HD streaming

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  • Crowd sourcing

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  • Social Media

    2.0

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  • www.vincente.nl

    www.yubby.com

    www.interimic.nl

    [email protected]

    www.twitter.com/vincente

    +31647180864

    Vincent Everts

    Text

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