Uw werkplek- en datacenterspecialistOntwerpen • Implementeren • Optimaliseren

De innovatieve & adaptieve werkplekContinuously Adaptive Workspace Architecture

Even voorstellen

Harry Beekman

Agenda

• 12.00 - 13.00 uur Lunch• 13.00 - 13.15 uur Welkom• 13.15 - 14.15 uur Maatschappelijke trends• 14.15 - 14.45 uur Koffiepauze• 14.45 - 15.30 uur Strategie• 15.30 - 16.00 uur Q&A• 16.00 - … uur Afsluiting & borrel

Over ICT-Partners

• 85 experts• Meer dan 16 jaar ervaring

• Drie vestigingen

(per 1-5-2017 ook in West)

Cultuur

• Balans• Duurzaamheid

• Efficiency

Stelling

De werkplek (ICT) is gelijk aan de grasmat

De invloed van maatschappelijke trends op de inrichting van uw werkplekomgeving

Door Frans Loth, ICT-Partners

Frans Loth

Introductie

Stelling:

Ieder bedrijf is een ICT-bedrijf

Ondernemerschap Arbeid

Natuur

Informatie / ICT op #1 met stip

Kapitaal

The next step in workspace

StellingIn ons bedrijf begint altijd bereikbaar zijn tot ongewenste sociale druk te leiden

Attitude

Recht om vergeten

te worden

Recht om niet te

gestoord te worden

NU

EN

Digitale vaardig-heden

55+

MillennialsIndividu

vs.Collectief

Altijd bereik-

baar

Sociale druk

Resultaat vs.

Tijd

Verander kracht

Flex. vs.

Vast

Innovatie kracht

Bezitvs. Gebruik

TROUWBinden &

Boeien

BUSINESSMENS

StellingIn ons bedrijf is de verschuiving van bezit naar gebruik duidelijk zichtbaar

S

M

A

R

T

Simplicity

Manageability

Astuteness

Risk awareness

Timeliness

Wat betekent dit alles voor de‘Workspace’ ?

De workspace dient……persoonlijk te worden

…zich aan te passen aan omstandigheden

…bedrijfsdoelen te ondersteunen

…cloud/SAAS makkelijk te integreren

…duurzaamheid te bevorderen

Vragen

Een bewuste, toekomstgerichte strategie voor de inrichting van uw werkplekomgeving

Door Corné van Ginkel, ICT-Partners

Corné van Ginkel

Introductie

ICT-Partners Adaptive WorkspaceDe werkplek die voor iedereen anders is, onderhevig is aan (toekomstige) veranderingen en waarbijinnovatie, eenvoud, kostenbesparing, security en maximale aansluiting op de business centraal staat

Gespreksonderwerpen

• Veranderende behoeften• Referentie-architectuur• De principes

• Algemene principes• Workspace principes

• Bewezen technology• Onze aanpak

Veranderende behoeften

Business

Business• Van technisch naar functioneel• ICT als een business enabler• Schaalbaar en flexibele afname van ICT-dienstverlening• CAPEX versus OPEX en kostenverlaging• Pay as you Grow/Need: gebruik(er), vCPU, vMEM• Transparantheid in afname ICT-dienstverlening

Gebruikers

Gebruikers• Hoge mate van User eXperience• Choose Your Own (Device / Software)• Self Service• Samenwerking• Mobility• Anytime, Anyplace, Anywhere• Grenzen vervagen

ICT

StellingICT is slachtoffer van de toegenomen complexiteit

ICT• Complexe workspace architectuur• Lange Time-to-Market• Security & compliancy• Hoge kosten door onbeschikbaarheid• Ongewenst (lage) Quality of Service• IT en business niet in controle• Verminderde integratie met (toe)leveranciers en klanten

Visie van ICT-Partners

Visie op de (Adaptive) Workspace• Business is sterk afhankelijk van workspace• Workspace is enabler voor business• Zij spelen de ’echte’ wedstrijd

• Leveren van:• De juiste informatie• Op het juiste moment• Op de juiste plaats

• Kwestie van winnen of verliezen

SMART

Scalable

Stable

Secure &compliant

Standards

Savings

De principes

Algemene principes

SMART

Scalable

Stable

Secure &compliant

Standards

Savings

# Principle Rationale

1 SMART Simplicity, Manageability, Astuteness, Risk Awareness and Timeliness

Algemene principes# Principle Rationale

1 SMART Simplicity, Manageability, Astuteness, Risk Awareness and Timeliness

2 Scalable Changing workloads Without redesign

SMART

Scalable

Stable

Secure &compliant

Standards

Savings

Algemene principes# Principle Rationale

1 SMART Simplicity, Manageability, Astuteness, Risk Awareness and Timeliness

2 Scalable Changing workloads Without redesign

3 Secure&Compliant

Regulatory security requirements (e.g. BIR, BIG, NEN7510)

SMART

Scalable

Stable

Secure &compliant

Standards

Savings

Algemene principes# Principle Rationale

1 SMART Simplicity, Manageability, Astuteness, Risk Awareness and Timeliness

2 Scalable Changing workloads Without redesign

3 Secure&Compliant

Regulatory security requirements (e.g. BIR, BIG, NEN7510)

4 Stable Importance ICT for businessesStability and availability

SMART

Scalable

Stable

Secure &compliant

Standards

Savings

Algemene principes# Principle Rationale

1 SMART Simplicity, Manageability, Astuteness, Risk Awareness and Timeliness

2 Scalable Changing workloads Without redesign

3 Secure&Compliant

Regulatory security requirements (e.g. BIR, BIG, NEN7510)

4 Stable Importance ICT for businessesStability and availability

5 Savings Long term cost of ownership Future Ready solutions

SMART

Scalable

Stable

Secure &compliant

Standards

Savings

Algemene principes# Principle Rationale

1 SMART Simplicity, Manageability, Astuteness, Risk Awareness and Timeliness

2 Scalable Changing workloads Without redesign

3 Secure&Compliant

Regulatory security requirements (e.g. BIR, BIG, NEN7510)

4 Stable Importance ICT for businessesStability and availability

5 Savings Long term cost of ownership Future Ready solutions

6 Standards “De facto” standardsInteroperabilityVendor lock Integration

SMART

Scalable

Stable

Secure &compliant

Standards

Savings

Workspace principes# Coreprinciple Workspaceprinciple Rationale

1 Scalable Theskyisthelimit NoboundariesUsersfreechoiceHighusersatisfaction

2 Scalable SoftwareDefinedWorkspace

FlexibilityinuseofapplicationsWeb-based firstpolicyIntegrationwithSAAS-applications

3 Secure&Compliant

Contextawareness Secure,reliable andcompliantPreventnegativeimpact

4 SMART UsereXperience Peoplecentric approachiskey.PositiveeffectofhighUsereXperienceWorkspacetiedtopersona(‘s)AlignITwithbusinessusers

Workspace principes# Coreprinciple Workspaceprinciple Rationale

5 Smart Collaboration Enable communication and collaborationAnywhere, anytime, anyplace, anydevice

6 Stable Always available Always available, always accessiblePositive effect on User eXperience and efficieny

7 Savings Control to the User Flexibility through Zero ManagementHigher level of end-user satistfactionHigh degree of efficiency and cost reduction.

8 Standards Federations Federation with customers and suppliers Speed up the business processFlexibility and transparency to the business user.

Bewezen technology

Referentie architectuurSBB 1 Housing Services SBB 9 Application Delivery Services

SBB 2 Network Services SBB 10 Desktop Delivery Services

SBB 3 Compute & Storage Services SBB 11 User Workspace Management Services

SBB 4 Application Services SBB 12 User Devices Services

SBB 5 Infrastructure Services SBB 13 User Management Services

SBB 6 Server Services SBB 14 Security Services

SBB 7 Data Services SBB 15 Back-up & Disaster Recovery Services

SBB 8 Data Delivery Services SBB 16 System Management Services

Building Block 7: Data ServicesDescription

• Scalable platform for database service

• Designed to support different SLA levels

• Primarily used for infrastructure environment components

Target Design

• Target design is centralized

• Provide database platform for other Building Blocks

• Data stores for components like AppSense Personalization Server

Key benefits

• Operational flexibility for key services

• Ensures a stable and secure platform for infrastructure applications

• Highly standardised, but flexible

Products

• Microsoft SQL Server 2016 Enterprise

• Failover Clustering

• Always On Availability Groups

Building Block 14: Security ServicesDescription

• Provide protection for all components in the architecture like E-mail, File storage and end-point protection

• Mitigate risk wherever possible

• Balance between risk / cost / flexibility and functionality

Target Design

• Target design has centralized components

• Provides application security scanning

• Delivers Context awareness functionality

Key benefits

• Provides flexibility and stability

• Ensure a stable and secure platform for information and applications.

Products

• Ivanti Endpoint Security Suite

• SentinelOne’s

Building Block 11: Desktop Delivery ServicesDescription

• Scalable and secure platform to publish applications and desktops

• Delivers graphical performance

• Single image management

Target Design

• Target design is centralized

• Provides infrastructure for applications and desktops

Key benefits

• Low cost central workspace platform

• Centralized (desktop/application) management in Datacenter

Products

• Citrix Cloud

• Citrix XenDesktop (VDI)

• Citrix XenApp (SBC)

Onze aanpak

ICT as a business enabler

Vision & Strategy

Design the new workspace solution

Plan

Build

Implement the new workspace

environment

Adopt and use the new workspace

environment

Deploy

Operate and maintain it

Operate

Optimize, expand and improve

Improve

Vision &strategy

Plan

Deploy

Build

Improve

Operate

Vision & StrategyDienstverlening ICT-Partners

Workshop(s)• IT-Vision

• IT-Centric requirements

• Business-centric requirements

• Continuously Adaptive Workspace Architecture

Resultaten• IT-visie

• Concept doel-architectuur

• Roadmap en business case

PlanDienstverlening ICT-Partners

Workshop(s)• People Centric Requirements

• Workspace Architecture

• Workspace Delivery

• Universal Communications

Resultaten• Overzicht van Persona’s

• Programma van Eisen

• Definitieve doel architectuur

• Technische ontwerpen

• Implementatie draaiboeken

BuildDienstverlening ICT-Partners• Werkplek implementatie

• Office365 implementatie

• Applicatie packaging

Resultaten• Installatie en configuratie document van applicaties

• Migratie draaiboeken

• Bijgewerkte doel architectuur

• Bijgewerkte technische ontwerpen

• Start van packaging traject applicaties

• Geaccepteerde infrastructuur door ICT-organisatie

DeployDienstverlening ICT-Partners• Werkplek migratie

• Gebruiker & Data migratie

• Mailbox migratie

• Applicatie packaging

Resultaten• Gemigreerde

• Gebruikers

• Werkplekken

• E-mail & Data

• Applicaties gepackaged

OperateDienstverlening ICT-Partners• Workspace as a Service

• ICT-Partners Support tickets

• Detachering

Resultaten• Bijgewerkte documentatie

• Formele afsluiting van project

• Projectevaluatie

ImproveDienstverlening ICT-Partners• Workspace Analytics as a Service

• ICT-Partners Support Contracts

• Workshop “The Next Step”

Vragen

Bedankt!

ICT-PartnersPWA-laan 2107311 SZ ApeldoornT 055 528 22 22E Connect@ict-partners.nl

Hoofdweg 2909765 CN PaterswoldeT 050 364 31 02E Connect@ict-partners.nl