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    HELIPORT OPERATIONS MANUAL

    SOMEPLACE HELIPORT

    Certificate Number 

    5151-CXXX

    Heliport Manager SomePlace Heliport

    P.O. Box 123Town of SomePlace !b.

    T1O 2O3

    Telep"one#$%3& '''(123$

    )ac*imile#$%3& '''(12'+

    Original ,ate of -**ue

    ,a Mont" /ear 

    Heliport Operation* Manual Original ( Day Month Year 

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    Tran*port Tran*port*

    Cana0a Cana0a

    HELIPORT OPERATIONS MANUAL

    MANUEL D'EXPLOITATION D'AÉROPORT POUR HELECOPTÈRES

    H-POT N!M ( NOM , 4!5OPOT PO6 HCOPT7S8

    O9N4S N!M ( NOM ,6 POP-5T!-8

    OP!TO4S N!M ( NOM , 4:PO-T!NT8

    H-POT M!N!; ( ,-CT6 , 4!5OPOT PO6 H-COPT7S8

    !T-T6,8 ON;-T6,8

    CT-)-C!T N6MB ( N° ,6 CT-)-C!T8 ,!T O) -SS6 ( ,!T ,45M-SS-ON8

    STATEMENT: HELIPORT OPERATOR - DÉCLARATION: EXPLOITANT DE L'AÉROPORT POUR HELICOPTÈRES

    - "ereb certif t"at t"e information in t"i* Heliport Operation*Manual i* correct an0 no rele*ente ?4atte*te @ue le* ren*eignement* fourni* 0an* cemanuel 04exploitation 04a>roport pour "elicoptAre* *ont pr>ci* et@u4aucun ren*eignement pertinent n4a >t> omi*. =4accepte et ?e meconfomerai aux *p>cification* *tipul>e* 0an* la pr>*ente.

    S-;N!T6 O) H-POT O9NOP!TOS-;N!T6 , 4:PO-T!NT O6 ,6 POP-5T!-

    APPROVAL - APPROBATION:

    T"i* Heliport Operation* Manual i* approroport pour "elicoptAre* i*tapprou.

    M-N-ST O) T!NSPOT ( M-N-ST ,S T!NSPOTS

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    GENERAL SECTIONGENERAL SECTIONGENERAL SECTION

    THE HOM FOREWORDTHE HOM FOREWORDTHE HOM FOREWORD

    Int!"#$t%!nInt!"#$t%!nInt!"#$t%!n

    T"i* Heliport Operation* Manual #HOM& "a* been prepare0 a* a con0ition of certificationan0 form* an integral part of t"e !irport Certificate. T"i* manual *et* out t"e *tan0ar0*t"at are met an0 t"e *er

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    C(&n)* T! T(* H*+%,!tC(&n)* T! T(* H*+%,!tC(&n)* T! T(* H*+%,!t

    9"ere t"e "eliport portion of t"e "eliport or it* facilitie* are re"abilitate0 replace0refurbi*"e0 or impro

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    AMENDMENT CONTROL SECTIONAMENDMENT CONTROL SECTIONAMENDMENTCONTROL SECTION

    A*n"*nt P!$*"#*A*n"*nt P!$*"#*A*n"*nt P!$*"#*

    T"e Heliport Manager i* re*pon*ible for t"e 0e

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    RECORD OF AMENDMENTSRECORD OF AMENDMENTSRECORD OF AMENDMENTS

    N!. D&t* !/ I#* D&t* Ent**" Ent**" B0

    CORRIGENDACORRIGENDACORRIGENDA

    N!. D&t* !/ I#* D&t* Ent**" Ent**" B0

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    LIST OF MANUAL HOLDERS

    N!. T%t+* A""* T*+*,(!n* F&2

    N!.'M&t*  Heliport Manager P.O. Box 123

    Town of SomePlace !b.

    T1% %:%

    Tel8 #$%3& '''(123$

    )ax8 #$%3& '''(12'+

    1 Tran*port Cana0a 11%% ( G%% =a*per !

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    TABLE OF CONTENTSTABLE OF CONTENTSTABLE OF CONTENTS

    ;N! SCT-ON ...................................................................................................................

    1TH HOM )O9O,....................................................................................................

    1

    -ntro0uction.............................................................................................................1

    Stan0ar0*...............................................................................................................1

    C"ange* To T"e Heliport........................................................................................1

     !MN,MNT CONTO SCT-ON.................................................................................

    2 !men0ment Proce0ure*.........................................................................................

    2

    Corrigen0a #2&

    CO, O) !MN,MNTS............................................................................................ 3

    CO-;N,!................................................................................................................... 3

    T!B O) CONTNTS..................................................................................................... '

    P!T - ( !,M-N-ST!T-ON......................................................................................................... 2

    1.1 -NTO,6CT-ON.................................................................................................... 3

    1.1.1 Heliport Owner an0 Operator...................................................................... 3

    1.1.2 Heliport Operating Con0ition*..................................................................... 3

    1.1.3 Heliport Operation*..................................................................................... 3

    1.2 OP!T-ONS88;N! POC,6S ST6CT6 !N,,SC-PT-ON O) ,6T-S

     $

    1.2.1 ;eneral Operating Proce0ure*................................................................... $

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    1.2.2 OrganiIational C"art................................................................................... $

    1.2.3 ,utie* an0 e*pon*ibilitie*......................................................................... $

    H-POT M!N!; #$& !-)-, M!-NTN!NC S6PJ-SO #$&

    S!)T/ !N, SC6-T/ S6PJ-SO #'&

    1.3 H-POT OP!T-ON! PO-C/...................................................................... '

    1.3.1 ;eneral e@uirement*................................................................................ '

    1.3.2 NOT!M e@uirement*................................................................................ '

    1.3.3 ,irect Notice to Pilot*.................................................................................

     +1.3.$ HaIar0 emo

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    6nit* of Mea*urement............................................................................................ 3

    2.1 !O,OM ,!T!.............................................................................................. 3

    ;eometric Centre................................................................................................... 3

    Heliport le

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    Mo

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    HELIPORT OPERATIONS MANUAL

    PART I

    ADMINISTRATION

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    PART I - ADMINISTRATIONPART I - ADMINISTRATIONPART I -ADMINISTRATION

    TABLE OF CONTENTS

    Copy this Table of Contents from the appropriate section of the main Table of Contents in the General Section. Delete and recopy after the Table of Contents has been regenerated, if revisions necessitate changes to page numbers. This method will ensure correct page numbering.

    TH-S

    T!B21 O) ONT1NTS

    -S

    OPT-ON!2

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    PART I - ADMINISTRATION

    1.1 INTRODUCTION.1 INTRODUCTION31.1 INTRODUCTION

    SomePlace Heliport i* locate0 on t"e Nort"we*t corner of t"e Someplace Ho*pital int"e Town of Someplace. T"e Ho*pital i* locate0 approximatel one mile we*t of t"emain *treet an0 nort" of t"e ri

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    SomePlace Ho*pital Heliport i* operational 2$ "our* per 0a 0a* per weeE an0 i*capable of *upporting ,aNig"t J) operation*. T"e "eliport i* capable of *upporting"elicopter* in t"e BL11 categor #Heliport co0e ( i.e. H1 H2 H3&.

    1.1. H*+%,!t O,*&t%!n.1. H*+%,!t O,*&t%!n.1. H*+%,!t O,*&t%!n

    T"e manoeu

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    1.3 OPERATIONS: GENERAL PROCEDURES6 STRUCTURE AND DESCRIPTIONOF DUTIES.3 OPERATIONS: GENERAL PROCEDURES6STRUCTURE AND DESCRIPTION OF DUTIES.3

    OPERATIONS: GENERAL PROCEDURES6STRUCTURE AND DESCRIPTION OF DUTIES

    1.3.1 G*n*&+ O,*&t%n) P!$*"#*.3.1G*n*&+ O,*&t%n) P!$*"#*.3.1G*n*&+O,*&t%n) P!$*"#*

    SomePlace Heliport i* operate0 b t"e Someplace Ho*pital Maintenance ,ept. w"o areon *ite eig"t "our* per 0a Mon0a ( )ri0a exclu0ing Statutor "oli0a*.

    Na< Cana0a maintain* a )lig"t Ser

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    1. HELIPORT OPERATIONAL POLIC9. HELIPORT OPERATIONAL POLIC9.HELIPORT OPERATIONAL POLIC9

    1..1 G*n*&+ R*#%**nt..1 G*n*&+ R*#%**nt..1 G*n*&+R*#%**nt

    #a& SomePlace Heliport *"all be operate0 in compliance wit" t"e *tan0ar0* *et outin !ero0rome Stan0ar0* an0 ecommen0e0 Practice* #TP 312& a* t"e rea0on t"e 0ate on w"ic" t"e !irport Certificate wa* i**ue0 an0 wit" an con0ition**pecifie0 in t"e !irport Certificate b t"e Mini*ter

    #b& 9it"out c"arge at t"e re@ue*t of a Tran*port Cana0a !

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    1..3 NOTAM R*#%**nt..3 NOTAM R*#%**nt..3 NOTAMR*#%**nt

     ! NOT!M i* a Notice To !irmen an0 i* 0i**eminate0 to )lig"t Ser

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    1..5 Un"*t&=%n) In R*,*$t O/ P#8+%(*" A*!nt%$&+ In/!&t%!n..5Un"*t&=%n) In R*,*$t O/ P#8+%(*" A*!nt%$&+ In/!&t%!n..5 Un"*t&=%n)

    In R*,*$t O/ P#8+%(*" A*!nt%$&+ In/!&t%!n

    On be"alf of SomePlace Heliport - will un0ertaEe to en*ure t"at8

    #a& eac" i**ue of rele

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    1.< TECHNICAL DOCUMENTS AND DRAWINGS.< TECHNICAL DOCUMENTS ANDDRAWINGS.< TECHNICAL DOCUMENTS AND DRAWINGS

    1.

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    1.5 COMMITTEES.5 COMMITTEES.5 COMMITTEES

    Operationall relate0 committee* t"at are e*tabli*"e0 an0 acti SOMEPLACE HELIPORT ?ONING B9LAWS.> SOMEPLACE HELIPORT ?ONINGB9LAWS.> SOMEPLACE HELIPORT ?ONING B9LAWS

    Koning Blaw* e*pecting SomePlace Heliport were ma0e b t"e Someplace Town Councilan0 effecti

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    HELIPORT OPERATIONS MANUAL

    PART II

    HELIPORT SPECIFICATIONS

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    PART II - HELIPORT SPECIFICATIONSPART II - HELIPORTSPECIFICATIONSPART II - HELIPORT SPECIFICATIONS

    TABLE OF CONTENTS

    Copy this Table of Contents from the appropriate section of the main Table of Contents in the General Section. Delete and recopy after the Table of Contents has been regenerated, if revisions necessitate changes to page numbers. This method will ensure correct page numbering.

    TH-S

    T!B21 O) ONT1NTS

    -S

    OPT-ON!2

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    PART II - HELIPORT SPECIFICATIONS

    INTRODUCTIONINTRODUCTIONINTRODUCTION

     T"e *er

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    W%n"!$= L!$&t%!n

    describe location#s& with reference to side and distance from helipad threshold or apron,and3or to a site plan depicting each location

    S%)n%/%$&nt O8t&$+* %n t(* V%$%n%t0 !/ t(* H*+%,!tS%)n%/%$&nt O8t&$+* %n t(*V%$%n%t0 !/ t(* H*+%,!tS%)n%/%$&nt O8t&$+* %n t(* V%$%n%t0 !/ t(* H*+%,!t

    list each obstacle by geographic co1ordinates and elevation at top, and3or by reference to a listing 4eyed to a site plan depicting each location

    Heliport Beacon Tpe8

    ocation8

    )lig"t Manoeu

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    3. AIRSIDE GUIDANCE SIGNS. AIRSIDE GUIDANCE SIGNS. AIRSIDEGUIDANCE SIGNS

     n inventory of airside guidance signs must be included, describing signs location, inscription, colour, and type of illumination. This information may be presented in a signs listing 4eyed to a site plan depicting eachsign location, or in either one of those two formats, whichever is most feasible for the si5e and comple!ity of your heliport. Signs that deviate from the standard must be identified with the reason given for thedeviation #may not be applicable in all cases&.

    3.< HELIPORT MAR@INGS.< HELIPORT MAR@INGS.< HELIPORT MAR@INGS

    This section refers to signage applicable to ambulances or pedestrians accessing the heliport.

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    3.5 H*+%,!t D&t&

    H-POT ( ,S-;N H-COPT

    O9ST !N,-N; M-N-M!

    O9ST !6THO-K, T!L O)) M-N-M!

    A. PH9SICAL CHARACTERISTICS REMAR@S

    TO6CH ,O9N  -)T O)) !! #TO)& N;TH4

    9 -,TH4

    SOP

    S6)!C T/P

    )-N! !PPO!CH  T !LO)) !! #)!TO& N;TH4

    9 -,TH4

    SOPS6)!C T/P

    J!T-ON #!S&

    COO,-N!TS

    S!)T/ !! N;TH4

    9 -,TH4

    SOP

    S6)!C T/P

    =CT, T !LO)) !! #9H POJ-,,& N;TH4

    9 -,TH4

    S6)!C T/P

    ;O6N, PO)- 

    TO,! H #)T&

    TO,! H #)T&

    ,!H )T

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    3.5 H*+%,!t D&t& #Cont&

    ( N;TH

    ( ,-ST!NC )OM )!TO ,;

    ( ,-J;NC

    (SOP

    ( SOP

    3.5.3 TAXIWA9'S IF APPLICABLE REMAR@S

    T !:-9!/ CO,

    P !JMNT 9 -,TH4

    ST-P 9-,TH4

    ;!,, !!4

    3.5.. APRONS IF APPLICABLE

    ,-MNS-ONS

     !PON TO6CH,O9N P !,#S&

    ,-MNS-ONS

     !PON ST-P

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    3.5 HELIPORT DATA #Cont&

     !-M-N; PO-NT M !L-N;

    )-N! !PPO!CH  !N, T !LO)) !! ,;

    )-N! !PPO!CH  T !LO)) !! ,S-;N!T-ON

    )-N! !PPO!CH  T !LO)) !! CNT-N

     !PPO!CH  !N, ,P!T6 ,-CT-ON -N,-C!TO

    TO6CH,O9N  !N, -)TO)) !! ,;

    M !:-M6M !O9!B 9-;HT

    ( HO, POS-T-ON M !L-N;

    ( -NTSCT-ON M !L-N;

    ( ,; M !L-N;

    ( !PON ,; M !L-N;

    ( !PON TO6CH,O9N P!,4S M !L-N;

    ( !-C!)T TO6CH,O9N P!, !-;NMNT M !L-N;

    ( !pron Touc"0own P!, -nformation MarEing

    H-POT B!CON ( T/P8( OC!T-ON8

    H !K!, B!CON #S& ( T/P8

    ( OC!T-ON8

    9in0*ocE #*& ( ocation#*& of ig"te09in0*ocE* #*&

     !-C!)T  !,-O CONTO O) !O,OM -;HT-N; #!C!&

    ( )6NC/8

    ( T/P8

    ( OP!T-N; -NST6CT-ONS8

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    3.5 HELIPORT DATA #Cont&

    INDICATE 

    OBSTRUCTION LIGHTING

    FINAL APPROACHTA@EOFF AREA TOUCHDOWNAND LIFTOFF AREA

    ()-N! !PPO!CH  !N, T !LO)) !! ,; -;HTS

    ()-N! !PPO!CH  !N, T !LO)) !! )OO, -;HT-N;

    (TO6CH,O9N  !N, -)T(O))  !! ,; -;HTS

    (TO6CH,O9N  !N, -)T(O))  !! )OO,-;HT-N;

    (!-M-N; PO-NT -;HTS

    (!PPO!CH,P!T6 ,-CT-ON -;HTS

    (!PPO!CH -;HT-N; S/STM #H-POT -NST6MNT -;HT-N; S/STM #H-S&

    (J-S6! !-;NMNT ;6-,!NC S/STM

    (J-S6! !PPO!CH SOP -N,-C!TO S/STM

    (=CT, T !LO)) !! ,; -;HTS

    (T !:-9!/ ,; -;HTS

    (T !:-9!/)!TO -NTSCT-ON -;HTS

    (T !:-9!/T!:-9!/ -NTSCT-ON -;HTS

    (T !:-9!/!PON -NTSCT-ON -;HTS

    (T !:-9!/ CNT-N -;HTS

    APRONS

    ()OO, -;HT-N;

    (,; -;HTS

    (!PON  TO6CH,O9N P !, S

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    HELIPORT OPERATIONS MANUAL

    PART III

    AIRSIDE FACILITIES AND SERVICES

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    PART III - AIRSIDE FACILITIES SERVICESPART III - AIRSIDE FACILITIES SERVICESPART III - AIRSIDE FACILITIES SERVICES

    TABLE OF CONTENTS

    Copy this Table of Contents from the appropriate section of the mainTable of Contents in the General Section. Delete and recopy after theTable of Contents has been regenerated, if revisions necessitatechanges to page numbers. This method will ensure correct pagenumbering.

    TH-S

    T!B21 O) ONT1NTS

    -S

    OPT-ON!2

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    PART III - AIRSIDE FACILITIES SERVICES

    This part inventories all aerodrome services that are provided on the airside.. /t is intended that only those services directly related to the operation of the heliport will be listed. The e!tent 

    to which these services are provided is proportional to the operational re6uirements #si5e and comple!ity& of your heliport.

    0ach facility or service provided re6uires a description, hours of operation, and the agency  providing the service #eg. (eliport operator, Transport Canada, Municipality, Contractor, etc.&

    .1 AIRSIDE SERVICES.1 AIRSIDE SERVICES.1 AIRSIDE SERVICES

    .1.1 A%%"* M&%nt*n&n$* S*;%$*.1.1 A%%"* M&%nt*n&n$* S*;%$*.1.1 A%%"*

    M&%nt*n&n$* S*;%$*

    7egular scheduled or routine maintenance services including8

    #a& Manoeuvring Surface Condition evaluation

    #b& snow and ice removal 

    #c& grass cutting 

     n e!ample of some of these services as applicable to Somelace (eliport might be8

    M&n!*#;%n) S#/&$* C!n"%t%!n E;&+#&t%!nM&n!*#;%n) S#/&$* C!n"%t%!n

    E;&+#&t%!nM&n!*#;%n) S#/&$* C!n"%t%!n E;&+#&t%!n

      daily visual inspection of the heliport is made to assess the Manoeuvring Surface Conditionand the effects of ponding, sun4en areas, edge erosion, turf growth, slipperiness, contamination#snow, rain, ice, oil, etc.& and slab settlement on the manoeuvring area. /n addition, any unserviceabilities are mar4ed as re6uired and appropriate 9"TMS issued.

    Sn!4 &n" I$* R*!;&+Sn!4 &n" I$* R*!;&+Sn!4 &n" I$* R*!;&+

      detailed :Snow 7emoval lan: has been developed as part of the (eliport MaintenanceManagement System #see appendi! -&. The ob;ectives of the plan are to ensure all maintenancestaff are familiar with our winter operating standards and to ensure, to the ma!imum practical e!tent, that a suitable and effective inter *evel of Service is maintained at this heliport.

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    M!;**nt A*& S4**,%n)G& C#tt%n)M!;**nt A*& S4**,%n)G&C#tt%n)M!;**nt A*& S4**,%n)G& C#tt%n)

    Sweeping and grass cutting at the heliport is completed on an as re6uired basis. Standards and 

     procedures are in accordance with the (eliport Maintenance Management System #see appendi! -&.

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    .1.3 H*+%,!t F%* F%)(t%n) S*;%$* ERS.1.3 H*+%,!t F%* F%)(t%n) S*;%$*ERS.1.3 H*+%,!t F%* F%)(t%n) S*;%$* ERS

    The heliport fire fighting services or 0mergency 7esponse Services are the services provided to

    respond to occurrences involving aircraft on the airside. These services may be provided at thediscretion of the operator. The 0mergency 7esponse lan is dealt with in art /< while this sectionre6uires a description of any service provided including8

    #a& type of e6uipment, capacities, and locations of firefighting resources

    #b& category of service provided #if applicable&

    #c& hours of operation

     n e!ample of an 0mergency 7esponse Service might be8

    -ire -ighting services at Somelace (eliport are provided by the Town of Somelace

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    .1.< A% N&;%)&t%!n F&$%+%t%*.1.< A% N&;%)&t%!n F&$%+%t%*.1.< A% N&;%)&t%!nF&$%+%t%*Q

    This section includes a listing of facilities provided and the agency responsible. 0!amples of air navigation facilities include8

    #$& 9on1Directional 2eacon #9D2&

    #%& Distance Measuring 06uipment #DM0&

    #'&

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    HELIPORT OPERATIONS MANUAL

    PART IV

    AIRSIDE OPERATIONAL PLANS

    AND PROCEDURES

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    PART IV - AIRSIDE OPERATIONAL PLANS PROCEDURESPART IV -AIRSIDE OPERATIONAL PLANS PROCEDURESPART IV - AIRSIDEOPERATIONAL PLANS PROCEDURES

    TABLE OF CONTENTS

    Copy this Table of Contents from the appropriate section of the mainTable of Contents in the General Section. Delete and recopy after theTable of Contents has been regenerated, if revisions necessitatechanges to page numbers. This method will ensure correct pagenumbering.

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    T!B21 O) ONT1NTS

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    PART IV - AIRSIDE OPERATIONAL PLANS PROCEDURES

     s a condition of certification, it is mandatory to develop the following plans and procedures8

    #$& 0mergency 7esponse lan

    #%& (eliport Safety rogram

    #'& Movement rea ccess and Control rocedures

    #)& pron Management and pron Safety lans #if applicable&

    The comple!ity and detail of these plans can vary considerably with the si5e and comple!ity of the heliport and its users. The following guidance is meant to give a brief overview of there6uirements.

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    HELIPORT OPERATIONS MANUAL

    APPENDIX SECTIONAPPENDIX SECTIONAPPENDIX SECTION

    Heliport Operation* Manual Original ( ,a Mont" /ear  

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    APPENDIX SECTION

    TABLE OF CONTENTS

    Copy this Table of Contents from the appropriate section of the mainTable of Contents in the General Section. Delete and recopy after theTable of Contents has been regenerated, if revisions necessitatechanges to page numbers. This method will ensure correct pagenumbering.

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    APPENDIX A - NOTAM PROCEDURESAPPENDIX A - NOTAMPROCEDURESAPPENDIX A - NOTAM PROCEDURES

    Int!"#$t%!nInt!"#$t%!nInt!"#$t%!n

    NOT!M* are i**ue0 in accor0ance wit" Tran*port Cana0a4* C&n&"%&n NOTAM P!$*"#* M&n#&+ #TPG3&. T"i* *ection i* inten0e0 to pro

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    R militar exerci*e* or manoeu

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    P*!n A#t(!%7*"P*!n A#t(!%7*"P*!n A#t(!%7*"

    -t ma be appropriate to 0e*ignate an in0i

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    APPENDIX B - ORGANI?ATION CHART APPENDIX B - ORGANI?ATION CHARTAPPENDIX B - ORGANI?ATION CHART

    egiona 

    Ho*pital 

    Heliport

     !0mini*tr Safet an0

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    APPENDIX C - HELIPORT SITE LA9OUTAPPENDIX C - HELIPORT SITELA9OUTAPPENDIX C - HELIPORT SITE LA9OUT