Hoogwaardig internet voor hoger onderwijs en onderzoek

Amsterdam, 23 November 2005

Walter van DijkSURFnet

Development of LCPM decision-making models and tools

Hoogwaardig internet voor hoger onderwijs en onderzoek

Topics

• Why• Scope• Deliverables• Actions• Resources

Hoogwaardig internet voor hoger onderwijs en onderzoek

Why?

• Average NREN customer-base (universities and research-institutions) is becoming more critical towards the NREN service portfolio

• Logical development now that: - (high-speed) connectivity and associated services

are “mission-critical” for a growing number of users and- commercial ISP’s are closing the gap (financial, technological, services) with NREN’s

• Hence: NREN service portfolio should align with existing and future customer requirements!

Hoogwaardig internet voor hoger onderwijs en onderzoek

But, we face…

… a serious obstacle since service-development within NRENs has traditionally been public funded and hence a technology push orientation is not uncommon

… a serious threat since a demand-pull orientation would probably not stimulate innovation and would therefore result in a lack of differentiation with commercial ISPs

… a second threat considering that a focus on innovation and technology is the “raison d’être” for NRENs from the perspective of funding bodies

Hoogwaardig internet voor hoger onderwijs en onderzoek

Hence, a model is needed that:

• avoids the pitfalls of a “demand pull” orientation

• avoids the pitfalls of a “technology push” orientation

• allows for input and feedback from customers at the various stages of service development

• preserves the valuable orientation on innovation and technology within NRENs

Hoogwaardig internet voor hoger onderwijs en onderzoek

Scope

• Development of best practices for decision making models for LCPM within NREN’s

Hoogwaardig internet voor hoger onderwijs en onderzoek

Deliverables

• White paper of the ratio for LCPM

• Documenting best practices for LCPM models within European NREN’s

• Developing an “off the shelf” model for LCPM processes within an NREN

Hoogwaardig internet voor hoger onderwijs en onderzoek

Actions

• Today– Finalise scope, deliverables– Identify interested parties

• Before end 2005– Identify individual actions for each deliverable– Assign deliverable priorities– Assign work!!!

Hoogwaardig internet voor hoger onderwijs en onderzoek

Resources

• People responsible for LCPM within NREN’s (survey, interviews?) Question: how do we find out who is responsible for LCPM-issues within the TERENA constituency?

• Us ;-)