9679571 Checklist Cpc

8/12/2019 9679571 Checklist Cpc

1/14

Sr.N

o.Questionnaire for CPC

A Security & Admin

1 Is the security present at the entry and exit points ? (Please mention number of security personnel)

2 Whether security is maintaining truck arrival register for entry and exit ?

3 Are baggage's of employees / visitors checked at the time of entry and exit ?

4 Is employee attendance maintained and updated regularly?

5 Is visitors register maintained and updated regularly?

6 Whether keys are kept (including spare keys) only with security ?

7 Verification by Security

On arrival of trucks, does the Security Guard verify the following information :

a Truck Nos. and type

b Locks or seal (only for trucks from CC)

RELIANCE RETAIL LIMITED

INTERNAL AUDIT & COMPLIANCE

REVIEW OF CITY PROCESSING CENTERS (CPC) PROCESSES

8/12/2019 9679571 Checklist Cpc

2/14

Sr.N


c Invoices / Delivery Challan / Stock Transfer Notes

B Hygiene and House keeping

8 Is the entrance area for the CPC (where shoe cleaning is done through running water ) kept clean ?

9 Whether CPC areas are neat and clean ( Poor - "P" or Satisfactory- "S" or Good - "G" or Very Good - "VG" or Excellent

"E" )

10 Whether Pestoflash are installed and working ?

11 Whether door openings are provided with air curtains and strip curtains?

12 Did you observe stocks infested with pests ? If yes, give details of SKU and extent of damage. Refer Annexure A

13 Are the housekeeping records maintained & updated ? Check the last housekeeping job done ?

14Are all the staff wearing uniforms & hand gloves?

15 Are there variations in the temperatures indicated on Ante Room, Ripening Rooms and Cold Storages as compared to

standards defined in SOP ? Refer Annexure C16 Are details of contact persons and telephone numbers maintained for the services listed below :

a Plumbing

b Lighting

c Doctor

8/12/2019 9679571 Checklist Cpc

3/14

Sr.N


d Air-conditioning

e Police

f Ambulance service

g Hospital

h Fire Brigade

17 Whether first-aid box is available and filled in ?

18 Are the fire detection & fire extinguishing equipments installed at prominent locations and are they in working condition

?

19 Check for records maintained for Fire drills conducted at specified intervals (Record time and date of last fire drill done)

20 Were there any leakages or seepages in CPC ?

D Daily Inbound Goods

I Expected arrivals

21 Is CPC maintaining record of expected arrival of trucks from all sources ? (To facilitate Receiving Bay Planning and

preparation of Rough GRN. This information is received from Planning Dept.)

22 Check standard weight considered at the time of weighment for black and Grey crate is correct ( get average weight of 5

empty crate )

23 Check actual weight of Crate is deducted from gross weight of material in case such material arrives from Mandi or

Vendor in their own crate

8/12/2019 9679571 Checklist Cpc

4/14

Sr.N


II Receiving - Unloading

24

Whether the screen is updated for the number of crates counted manually by the receiving supervisor ?25 In case of abnormal difference between STN weight and recorded net weight, whether Shift in charge / CPC in charge

is informed about the same ? (check for corrective action taken if any. Also to be covered offsite)

26 Whether there is physical demarcation for RR, NRR and processing area at the CPC for material received from

CC/Mandi and is being adhered ?

27Are Materials unloaded immediately after its arrival specially leafy vegetable and exotic fruits

III Quality Check

28 Whether a quality check is conducted for every consignment entering the CPC ?

29 Whether sample selected on arrival is as per standard? i.e. (square root of quantity received) or Sampling plan as

communicated by Quality Head

30 In case of material received from CC as "RR" is identified as "NRR" by the QC officer, whether State procurement head

is informed about the same ?

31 Whether high dump % identified in particular lot arrived from National procurement, CC and Mandis are reported to

concerned officer and National Heads32 Verify Physically is there any rotten, infested , dump quality material is fill in crate which is bar coded and is ready to

dispatch to DC

33Are all quality reports and sorting grading reports are signed off by Quality person

34 Is there significant difference between Dump and NRR % reported by quality on the basis of sampling at the time of

arrival and actual dump and NRR reported after sorting and grading ( Reasons to be obtained )

35Check whether sorting grading slips are serially numbered , date and time is mentioned

8/12/2019 9679571 Checklist Cpc

5/14

Sr.N


IV Lot Nos.

36 Whether lot nos. are generated for every vehicle arrival ?

37 Were there any instances, where the Lot cards indicate flow thru SKUs lying in the CPC more than one day ? Refer

Annexure D

V Storage - Dry

38 Whether quality inspection is done and report prepared before the crates are moved to the dispatch area ? (Verify the

report prepared )

39Whether the crates are scanned for updation in the system once they are released from the storage ?

40 Whether quality checking is done for all the RR grade crates before moving them to the dispatch area ? (Verify the

report prepared)

VI Verification by Commercial Dept.

41 After arrival of Truck from CCs, does the 'Commercial Officer' check the following documents for receipt of stocks from

CCs ?

a Receipt cum Weighment Slip

b Daily Procurement Statement

c Stock Transfer Note

d Daily Stock Reconciliation

42 Whether the Commercial Officer checks the following documents for receipt of stocks from dealers outside the State ?

8/12/2019 9679571 Checklist Cpc

6/14

Sr.N


43 Tax Invoice

44 Delivery Challan

45 Whether the Commercial Officer checks the following documents check for receipt of stocks from dealers within the

State ?

a Weighment Slip

b Tax Invoice

c Delivery Challan

46 Whether the Commercial Officer checks the following documents for stocks received from Mandi ?

a Receipt cum Weighment Slip

b Vendor / Mandi agent's invoice

c Procurement statement

d STN

47 Whether the Commercial Department forwards the documents to State Office for cheque payments ?

VII Cash Payments

48Whether all cash payments are authorized by CPC Manager for expenses & purchases, other than local procurements

?

8/12/2019 9679571 Checklist Cpc

7/14

Sr.N


VIII Weighment and Goods Received Note

49 Whether Goods are weighed on receipt at CPC and GRN is prepared on the basis of weighments ?

50 Check whether GRN is prepared on the same day of arrival of materials (in case it is not done, obtain reasons)

E Processing activities at CPC

51 Whether there were any instances of grey crates stored in the RR area ?

52 Did you find any Ante Room, Ripening Room & Cold storage products stored outside the specified area ? - List of such

items to be provided. Refer Annexure E53 Whether RR & Non-RR stocks are stored in Black & Grey crates respectively? To list the number and details of SKUs

not complying with the procedure. (This checking can be done on the Sorting Grading Report). Refer Annexure F

54 Did you observe any consignment without Lot No's ? Give instances. Refer Annexure G

55Whether hygiene is maintained in the sorting line area and in the movement of the product ?

56Whether sorting & grading report is prepared and signed off by supervisor & quality people

57Whether lot wise NRR and damages are recorded in sorting & grading report

58Whether FIFO method is followed for sorting & grading

F Cut Vegetable

59 Whether BOM is created for every assortment , cut SKU ?

8/12/2019 9679571 Checklist Cpc

8/14

Sr.N


60 Whether new SKU or change in recipe is as advised by the State F&V head and CPC head ?

61 Whether hygiene guidelines are adhered to in respect of staff health in the cut vegetable section ?

62 Whether the receipt of material received is confirmed in the system by the cut section supervisor ?

63 Whether the packing of the cut vegetables is done as per the SKU master / packing guidelines ?

64Whether the packed SKUs are correctly bar-coded and whether the nomenclature etc is correct on the sticker ? (Check

for 10 SKUs)

65 Whether the crates containing the packed SKUs are bar-coded ?

66In case of shortage of consumables, whether the state office is informed about the same ? (Check the documentation in

this regard)

67In case of non-availability of any of ingredient SKU, whether State F&V head is informed about the same ? (Check the

documentation in this regard)

68Whether there is an appropriate handing over process to hand over processed (packed) and unprocessed material at

Cut Veg Area by the shift in charge to the Cut Veg Room Supervisor and sign off is done?

69Check whether Dump generated from Cut veg Room is weighed and is matched with the dump recorded in SAP

through BOM

70Check if there is any SKU lying idle to be used in Cut Veg Section and is being not used due to non availability of other

SKU to be used together

G Ripening section

71Whether the release of ethylene is as per the guidelines specified per product ? (Check the guidelines for Ethylene

spray) - Guidelines to be provided (Quality dept. will provide the same)

72 Whether Quality inspection is conducted at the end of ripening cycle ? (Check the quality inspection report)

8/12/2019 9679571 Checklist Cpc

9/14

Sr.N


H Storage - Cold

73 Whether records are maintained for SKU received, transferred to DC & damaged in Cold room?

74Whether temperature & humidity inside the chamber is checked & recorded? (temperature to be defined) - (Quality

dept. will provide the same)

75 Whether quality check is done to ascertain the need for primary sorting before putting into cold store ?

76Whether quality checking is done for all the RR grade crates before moving them to the dispatch area ? (Verify the

report prepared)

77 Whether quality inspection is done prior to dispatch ? (Verify the quality report prepared)

78 SKUs for which shelf life was already expired were lying in cold room?

79 Are Chillers efficiently utilized - check the Log book and also verify usage of all Chillers

I Non RR stock

80Whether NRR resulting from grading of RR or non flow-through items are bar-coded / re bar-coded before moving to

staging area ?

81Whether reconciliation of stock is done for reconciling NRR dispatched and received by WSD and the quantity sold at

outlets and Mandy ? (Check the Reco)

82 Whether there is any NRR lot lying in the CPC for more than 24 hours ? (Refer lot no & sorting grading report )

83 Whether any NRR grade SKU is lying in RR staging, ripening chamber or cold storage ?

84 Whether any instance of NRR turning into dump at the CPC is observed ?

8/12/2019 9679571 Checklist Cpc

10/14

Sr.N


85Are the Non RR stocks sent to the cash & carry locations using the following documents?

a Stock Transfer Note

b Gate Pass

c Weighment Slip

J Dump Management

86 Whether dump generated is kept in bins with plastic disposable bags ?

87 Whether dump generated is weighted (lot wise) and accounted in the system at the point of generation ?

88Whether the pre arranged contracts or arrangements for lifting of dump are approved by State F&V head and

Commercial ?

89 Whether STN for dump is signed by the Shift in charge ?

90 Whether SKU wise daily dump report is reviewed and signed off by the CPC Commercial / In charge ?

91Check whether Dump as per STN is matching with the Dump weighed by Security and recorded at Register maintained

by Security Gate

92 Whether any dump is lying for more than one shift ?

93Check that Dump storage area is away from in bounding and SKU storage area at CPC to ensure that good material

does not get infested

K Transfer to DC

8/12/2019 9679571 Checklist Cpc

11/14

8/12/2019 9679571 Checklist Cpc

12/14

Sr.N


105 Are there specific bins for Paper / Plastic Scrap, Wooden Scrap, Metallic Scrap? (Y or N or NA) (whether any

process of calling bids?)

106 Is the scrap collected by the assigned Scrap Contractor at pre-defined times? (Y or N or NA)

O Maintenance of Plant and Machinery and Buildings

107 Whether maintenance schedule for individual equipments is available with the CPC head and Technical in charge ?

108 Whether routine maintenance is carried out as per schedule ? (Check documentation in this regard)

109 In case of any breakdown, if any, whether break down report is prepared ? (Verify the break down report prepared)

110Whether all weigh-scales and thermometers are checked for calibration as per schedule ? (Check the calibration

schedule and reports)

111

, , , ,

hydraulic trolley etc.?

112Whether the area is cordoned off and adequate measures taken to protect equipment, machinery and human life in

case construction is carried out inside CPC or the processing area?

P Labour management

113Whether duty roaster is prepared on monthly basis and whether the same is reviewed on weekly basis ? (Check the

documentation in this regard)

114 Whether the labour attendance is properly monitored and documented ? (Check the documentation in this regard)

115 Whether the contractor supervisors are available at CPC for 24 hours ?

116 Whether personal hygiene and clean attire is practiced by all the employees ? (such as Uniform. Hand gloves, etc)

8/12/2019 9679571 Checklist Cpc

13/14

Sr.N


Q End of Day Process

117 Whether material balance statement has been generated for all sections in the system ?

118 Whether any write off / write in is effected for difference in physical vis a vis the system balance ?

119Are Adjustments/Conversions/Dumps creation of the SKUs approved as per appropriate Authorization Matrix (get

authorization Matrix for adjustments into stocks/Write off/Dump creation, from CPC or State Office )

120 Whether analysis of standard v/s actual is done for 30 KVIs / All SKUs - weekly of dump, transit loss and NRR ?

121 Whether NRR generation and realization report is prepared and maintained ?

122 Whether costs report covering utility, diesel, landed cost vs. Mandy for 30 KVIs are prepared ?

123 Whether the following KPIs reports are prepared, signed off and mailed to State Office :-

a) Fill rate by PO by Line/ Total

b) Labour efficiency report: kg/man-day (arrival)

c) Packing efficiency report: Loss against standard

d) Total Arrival - RR, NRR, unsorted, resorting

e) Unloading time Average: Sum of all unloading/ no. of trucks received:-

i) No of cases>2 hrs

8/12/2019 9679571 Checklist Cpc

14/14

Sr.N


ii) No of cases> 4 hrs

iii) No of casesstandard time

f) Loading time: Time of STN-Time of pick list generation

g) WSD Performance Report

h) Dump Dispatch Report

i) Execution reports for the day

j) Weekly Forecast

9679571 Checklist Cpc

Documents

Transcript of 9679571 Checklist Cpc