Kristen’s Cookie Company
Anindita Daisy (29110020)
Adam Reza Ganjara (29111098)
Pengky Frusman (29111099)
Taya Kadhita (29111108)
Ida Arsiyanti (29111116)
Melvin Mumpuni (29111128)
Operations
OperasiWaktu
(menit)
washing & mixing bowls 6
dishing to tray 2
setup the oven 1
baking process 9
remove and cooling 5
packing 2
payment 1
Total Waktu Operasi 26
Start
Washing and Mixing Bowls
Dishing to Tray
Cycle Time = 10 menit Troughput Time = 26 menit
Flowchart
Q&A - 1
• Q : How long will it take you to fill a rush
: order?
• A : It will take 26 minutes to fill one dozen
: cookies.
Q&A - 2
• Q : How many orders can you fill in a night,
: assuming you are open four hour each
: night?
• A : We can fill 22 dozen in a night, if we are
: are open four hour each night.
Q&A – 2 (Penjelasan)
OperasiWaktu
(menit)
washing & mixing bowls 6
dishing to tray 2
setup the oven 1
baking process 9
remove and cooling 5
packing 2
payment 1
Total Waktu Operasi 26
Start
Washing and Mixing Bowls
Dishing to Tray
18 menit
Asumsi 1 malam = 4 jam (240 menit)
Maximum = (240 – 18) / 10 Maximum = 22 dozens
Q&A - 3
• Q : How much of your own and your
: roommate’s valuable time will it take to fill
: each order?
• A : It will take 8 minutes to fill each order.
Q&A – 3 (Penjelasan)
Valuable time
Q&A – 4
• Q : Should you give any discount for people
: who order to 2 dozens cookies, 3 dozen
: cookies or more? Will it take you any longer
: to fill two-dozen cookie order than
: one-dozen cookie order?
• A : We can give any discount for people who
: order to 2 or 3 dozens cookies.
: 2 dozens discounts up to 36 %
: 3 dozens discount up to 48%
Q&A – 4 (Penjelasan)
Labor Others
1 26 2.00 0.7 2.70 2.70 1 0
2 36 2.77 0.7 3.47 1.73 0.6 36
3 46 3.54 0.7 4.24 1.41 0.5 48
Total CostCost /
DozenProporsi
Discount
(Persen)
PriceTimeDozen
Asumsi : Biaya labor $1/dozens
Time t+1 = Time t + Waktu Siklus Total Cost = Labor Prize + Others Prize Cost/Dozen = Total Cost / Dozen Proporsi = Cost/Dozen : 2.7 Discount = 1 - Proporsi
Q&A – 5
• Q : How many food processors and baking
: trays will you need?
• A : We need only 1 food processors and 3
: baking trays (food processors and baking
: trays are not bottleneck. Baking process is
: the bottleneck).
Q&A – 6
• Q : Are there any changes you can make in your
: production plans that will allow you to
: make better cookies or more cookies in less
: time or at lower cost?
• A : We can add 1 more ovens (there are 2
: ovens). It needs additional $0.07 for
:additional oven.
Q&A – 6 (Penjelasan)
Q&A – 6 (Penjelasan)
Labor Others
1 26 2.00 0.7 2.70
2 36 2.77 0.7 3.47
3 46 3.54 0.7 4.24
Total CostPrice
TimeDozen
Labor Others Ovens
2 26 2.00 1.4 x 3.40
Dozen TimePrice
Total Cost
TC 2 dozens = 3,47 (both 1 ovens and 2 ovens) Cost for additional ovens ($x) : $3.47 = $2 + $1.4 + $x $0.07= $X
Q&A – 7
• Q : What happens if you are trying to do this
: by yourself without a roommate?
• A : It takes longer time. (only 1 dozens in 26
: minutes, we can not work in pararell).
Q&A – 8
• Q : Should you offer special rates for rush
: orders? Can you fill the priority order
: while still fullfilling the order for the
:cookies that are already in oven?
• A : Yes we can give special rate for more than
: 1 dozens order. We can’t fill the priority
: order while still fullfilling the order for
: the cookies that are already in oven
Q&A – 9
• Q : How can you look quickly at your order \
: board (list of pending orders) and tell a
: caller when his or her order will be
: ready? How much of a safety margin for
: timing should you allow?
• A : I can look quickly with checklist board.
: Safety margin we allows is up to 8
: minutes .
Q&A – 10
• Q : What other factors should you consider at
: this stage of planning your business?
• A : We can consider other location, facilities,
: human capital.
Q&A – 11
• Q : If you decide to sell standard cookies
: instead, how should you change the
: production system? The order-taking
: process?
• A : We can make standard cookies, but it
: needs additional cost and efforts to
: change the production system.
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