1Business Transformation Study: JOG Group © 2016 SAP SE or an SAP affi liate company. All rights reserved.

BUSINESS TRANSFORMATION STUDY

JOG GROUP ONDERSTEUNT E-COMMERCE STRATEGIE EN VERGROOT ONLINE OMZET MET SAP HYBRIS COMMERCE

BEREIKTE RESULTATEN

10%Van de Jeans Centre

omzet komt van e-commerce

HOGEREKlanttevredenheid

voor zowel B2C als B2B

VERBETERDEDatakwaliteit

BETEREInzichten

“SAP Hybris Commerce stelt ons in staat om onze klanten een geweldige online beleving te bieden en onze resellers te bedienen met optimale omnichannel services.”

Mark Roex, E-Commerce Business Development Manager bij JOG Group.

OVER JOG GROUPJOG Group bestaat uit 100+ Jeans Centre winkels, internationale outlet stores en het merk Garcia Jeans, dat verkocht wordt in meer dan 4.000 winkels in Europa. Voor Nederlandse modeliefhebbers is Jeans Centre de jeansspecial-ist. JOG Group zocht een krachtig commerce-platform voor zijn omni-chan-nel-strategie, om sales een boost te geven en klantloyaliteit te vergroten.

Met SAP Hybris Commerce, optimaliseerde JOG Group de B2C online stores voor desktop en mobiel, bouwde mobiele en in-store apps en creëerde een B2B-portal voor resellers. Met één platform voor twee ERP-systemen kon JOG Group de transparantie vergroten, de logistiek optimaliseren en de verwachtingen van klanten overtreffen. Voor Jeans Centre steeg het omzetaandeel van e-commerce van 1% in 2012 naar bijna 10% in 2015. Dat percentage groeit nog steeds.

DOELSTELLINGEN → Een geweldige online ervaring bieden en voldoen aan de wensen van de digitale klant

→ Meer online sales realiseren → Optimale online service bieden aan B2B-klanten

WAAROM SAP HYBRIS? → SAP Hybris Commerce is een toonaangevende oplossing die de com-merce-strategie van JOG Group kan ondersteunen

→ Geschikt voor complexe organisaties en fl exibel genoeg om snelle groei te ondersteunen

→ Eén platform integreert data uit meerdere ERP-systemen

OPLOSSING → Zorgde voor een geweldige online klantervaring dankzij state-of-the-art online stores voor B2C en B2B

→ Creëerde mobiele en in-store apps → Ondersteunde het merk Garcia om internationaal te groeien met een verbluffende website, online store en B2B-platform

→ Eén betrouwbaar Product Content Managementsysteem levert de best mogelijke klantervaring

VOORDELEN → Eén oplossing ondersteunt alle drie de bedrijfsonderdelen van JOG Group → Omzetaandeel online sales van Jeans Centre steeg van 1 naar 10% en groeit nog steeds

→ Tijdsbesparing en lagere kosten door effi ciëntere orderverwerking

BEDRIJFJOG Group BV

HOOFDKANTOORAlblasserdam, Nederlands

BRANCHEFashion

PRODUCTEN EN DIENSTENJeans en andere

fashionproducten

MEDEWERKERS1,000

WEBSITEwww.jeanscentre.nl

www.garciajeans.com

PARTNERforyouandyourcustomers

About SAP Hybris SAP Hybris enables businesses to transform how they engage with customers, innovate how they do business, and simplify their technology landscape. With a comprehensive approach to customer engagement and commerce, our solutions unlock opportunities to optimize your customers’ experience and transform your business. We help you drive relevant, contextual experiences across all of your customer touch-points in real-time, so that you can create strong differentiation and build competitive advantage in the Digital Economy.SAP Hybris has helped some of the world’s leading organizations transform themselves in response to changing market conditions and customer expectations – delivering exceptional experiences, adding new channels, evolving their business models, and entering new markets. How can we help you?Explore SAP Hybris solutions today. For more information, visit www.hybris.com.

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