Intl Stud SS

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    Table of Contents

    Information Literacy (IL) Scenario..................................................................................... 4Target population:........................................................................................................... 4Audience: ........................................................................................................................ 4Type of course offered to ESL students:......................................................................... 4IL challenges................................................................................................................... 4

    Literature Review................................................................................................................ 5Assessing information literacy needs................................................................................ 10Instructional goals and objectives for ESL students ......................................................... 12Methods of instruction ...................................................................................................... 13Curriculum, instructional program and materials ............................................................. 15

    Curriculum and instructional programs ........................................................................ 15Evidence of student learning......................................................................................... 16Instructional materials................................................................................................... 17

    Evaluation and revision of IL plan.................................................................................... 18Appendices........................................................................................................................ 21Appendix A................................................................................................................... 23

    Appendix B ................................................................................................................... 25Appendix C ................................................................................................................... 26Appendix D................................................................................................................... 28Appendix E ................................................................................................................... 31Appendix F.................................................................................................................... 32Appendix G................................................................................................................... 33Appendix H................................................................................................................... 35Appendix I .................................................................................................................... 37Appendix J .................................................................................................................... 38Appendix K................................................................................................................... 40Appendix L ................................................................................................................... 42

    Works Cited ...................................................................................................................... 45

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    Information Literacy (IL) ScenarioType of library environment:

    The instruction takes place in a North American university under the auspices of its ESL

    department in collaboration with its academic library.

    Target population:

    First year ESL students who are registered in diverse programs: history, psychology,

    political science, biology, geology, statistics, music, English, business administration and

    other disciplines.

    Audience:

    ESL teachers, librarians, library administrators, faculty members from the English

    department, members of the faculty administration (see Appendix A, page 23, for a list of

    members names who will give their input for the IL plan).

    Type of course offered to ESL students:

    It has been discussed and approved to integrate the ESL instruction with library

    instruction. These ESL courses, adapted to students linguistic competence, will be

    offered for the length of a semester.

    IL challenges

    - Accommodating differences of ESL students linguistic skills

    - Teaching ESL students library skills more than one semester.

    - Designing tailored tests that will properly evaluate students language ability in

    relation to their information literacy skills (after having finished the information

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    literacy program, how well are these students prepared? What are our flaws in

    assessing these students at the end of the class?)

    - Making instruction relevant to students immediate information needs

    - Marketing an info literacy program to different parties (see Appendix B, page 25,

    for brainstorming solutions)

    - Measuring how well students learned information literacy skills after they finish

    the information literacy training

    - Training librarians to instruct ESL students

    Minimum Duration of a Single Instruction (to familiarize ESL

    students with their instructor librarians):

    Studies suggest that individualized instruction is more effective for ESL students.

    However, it might be difficult to have librarians teach for fifty minutes since they have

    other activities to perform as their work in the academic library is quite demanding. Yet,

    we understand how important is to familiarize ESL students with librarians from the

    beginning of the semester. Consequently, we have established that even if there is a

    crunch time, we can always get one of our colleagues to give instruction for at least 15

    minutes, as librarians presence will make a difference to ESL students.

    Literature ReviewTHIS LITERATURE review looks into one particular aspect of ANZIIL (2004) standard

    two: information literate person finds needed information effectively and efficiently.

    The aspect discussed here is adapted to address international students ability to identify

    keywords, synonyms, and related terms to properly formulate a research topic. The term

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    international students, in this review, means university students from non-English

    speaking countries who are studying in academic institutions in English speaking

    countries. In this paper, these students are also referred to as or ESL (English as a Second

    Language) students.

    Some results of a survey that was sent to hundreds of American universities

    across show that international office personnel and library staff identified that language

    and communication problems are the number one on the list of issues for international

    students (Baron & Dapaz, 2001). In the same vein, results coming from another survey,

    which tested one hundred twenty-eight ESL students (they were enrolled in ESL writing

    programs) from different faculties, have shown that 38% of these students would have

    liked that ESL classes to deal more with learning vocabulary (Leki & Carson, 1994). As a

    confirmation, another study shows that when it came to writing assignments, which were

    to be completed at home, ESL students copied each others work; in other words, in

    addition to lack of awareness of ethical aspects, these students had major problems with

    their language abilities (Hurley, Hegarty, & Bolger, J., 2006). Unfortunately, the library

    literature offers very few examples to show how effective the library instruction for ESL

    students is (Conteh-Morgan, 2002).

    Some academic institutions offer specific information literacy programs that are

    designed for ESL students (Hurley, Hegarty, & Bolger, J., 2006). Other schools offer

    EAP (English for Academic Purpose) programs with embedded information literacy

    lessons and are designed for ESL students whose linguistic skills vary from basic to

    advanced level. Generally, these students must complete an English language test and its

    results assist instructors to match students linguistic abilities with appropriate ESL

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    courses. As it is often the case, these courses are intensive and are meant to put ESL

    students on the same foot with their native English-speaking colleagues (Bagnole, 2003;

    Prucha, Stout, & Lurkowitz, 2005). At lower levels, these courses are skill-based

    (reading, writing, grammar, and listening), and, at more advanced levels, content-based

    (gathering and evaluating info) (Bagnole, 2003). A qualitative study shows that some

    highly motivated ESL students improve their linguistic skills in libraries (Bordonaro,

    2006).

    There are combined ESL and IL programs that have the ultimate goal to help ESL

    students develop their information literacy skills. One of the most important objectives is

    the ability to use an online catalogue, to become effective in identifying keywords,

    subjects headings and their hierarchies, with the ultimate goal of defining an appropriate

    topic for a research paper (Bagnole, 2003; Hurley, Hegarty, & Bolger, J., 2006; Prucha,

    Stout, & Lurkowitz, 2005). Consequently, students learn to conceptually transfer

    cognitive skills from using keywords (uncontrolled vocabulary) to identifying subject

    headings (controlled vocabulary). To generate keywords more easily ESL students need

    to build and reinforce their ability to brainstorm synonyms (Bagnole, 2003). This is why

    when teachers design instructional materials teachers should keep in mind that they

    should come up with vocabulary exercises that must be relevant to students programs

    and link library concepts with synonyms and related words (Bagnole, 2003; Conteh-

    Morgan, 2002). Being exposed to this linguistic coaching, students learn how to

    formulate a search term for a topic, look for its relevant synonyms (language objective)

    and relate them (library objective) (Conteh, 2001).

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    Unless librarians are aware of theories of the second language acquisition (SLA),

    they may not properly teach library skills to ESL students (Conteh-Morgan, 2002). To

    understand how to improve the acquisition of those skills, librarians can also look at two

    major current SLA theories that appear to have drawn more attention among ESL

    specialists. The innatisttheory states that language learning comes from within humans

    learn language with a language acquisition device. One of its implications for second-

    language speakers is that they learn a language without necessarily having to be overtly

    taught linguistic rules (Conteh-Morgan, 2002). The interactionisttheory hypothesizes

    that language can be learned mostly through interactions between students, or between

    students and instructors; these interactions are contextually meaningful to learners

    (Conteh-Morgan, 2002). However, some SLA research-based studies suggest that

    successful ESL learners are motivated in the sense that they tailor specific-learning tasks,

    always search for meaning, and are aware of how to internalize information (Ellis, 1994).

    Librarians should know how to design a course and, for that purpose, they need to

    understand their students needs (Mariner, 2006). One major source of information is to

    get information from the international office of the university (Mariner, 2006). Also, ESL

    instructors are in good position to provide information literacy education because they are

    already familiar with students communication problems. In addition, other studies

    suggest that both ESL instructors and librarians should collaborate as they should

    understand that learning different rhetorical writing styles is similar to learning different

    library searching approaches. For example, students can compare the use of appropriate

    style and usage to the use of appropriate search strategies, or to the ability of evaluating

    resources (Conteh-Morgan, 2001).

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    observations, our ESL instructors will share their observations about the most frequent

    problems they have noticed in students assignments: in other words, we want to know

    whether there is a particular group that is more at risk; whether ESL instructors teach

    students any library skills; what time the ESL classes are offered (day, evening). This

    way, we can assess which ESL classes can be combined with information literacy classes

    (for conducting needs assessment, see Appendix C, page 26).

    Most likely, some of our senior librarians have an accurate idea about how many

    ESL students usually attend their information literacy classes. These librarians most

    likely know how these students had been performing. Also, to understand what these ESL

    students perceptions of information literacy programs are, we have considered

    organizing some focus groups with ESL students. Some pre-tests are necessary to assess

    these students knowledge of information literacy before they embark on our information

    literacy program. ESL instructors will assess these students writing skills and command

    of language. One pre-test can be done with our specialized online tool that assesses

    students research skills (however, we recommend that advanced ESL students with more

    advanced computer skills should use this tool). More specifically, this tool simulates the

    function of the OPAC catalogue and students are asked to choose appropriate keywords

    related to a topic and perform searches with those keywords (Churkovich & Oughtred,

    2002). With that educational software, and with our technology assistants help, students

    will improve their research skills (a good reason for improvement is that students can

    learn this tool at their pace before the test). Overall, students will learn how to

    meaningfully relate keywords within a topic. Once students acquire those skills, they will

    go through another pre-test that consists in writing essays. (Grassian, 2001).

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    Quite importantly, we have to ensure that needs assessment is synchronized with

    the library mission statement (stated in the IL Plan Implementation and it is not included

    here). For that purpose, we need to interview people from the library administration,

    faculty members, and make sure that we get support. Another significant question is

    whether the administration is willing to provide more resources (example, we may need

    more librarians for our info literacy classes). Also, we need to market an effective

    message to the ESL faculty members that ESL students need information literacy skills.

    A detailed version of needs assessment, costs, and a marketing plan will be included in

    another document, the Information Literacy Plan Implementation (not included here).

    Instructional goals and objectives for ESL studentsBy the end of the instruction period, ESL students should be able to achieve the following

    competencies (ANZIIL, 2004). (For a detailed version of the Goals and Objectives, see

    Appendix D, page 28).

    Goals

    I. The Information Literate (IL) ESL student establishes the type and depth of required

    information

    Objectives

    1. The IL ESL student translates and makes clear the information need

    2. The IL ESL student constantly updates his language skills

    II The IL ESL student accesses needed information effectively and efficiently

    Objectives

    1. The ESL IL student interprets and executes adequately-planned search strategies

    2. When necessary, the IL ESL student refines the search strategy

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    Methods of instructionFor ESL students, face-to-face instruction seems more effective when it is

    combined with some online instruction than supplying just online instruction. If we also

    consider that ESL students prefer individualized attention to overcome fear when they

    learn library skills, and that classes should not have more than 15 students, then we can

    make a safe assumption in stating that face-to-face instructions should take priority.

    However, the face-to-face instruction should be coupled with handouts, whiteboards, and

    tours in the library (Grassian, 2001). Teaching should interweave lecture, discussions,

    demonstrations, and hands-on activities that accommodate various learning styles;

    respond to these ESL students immediate needs because, otherwise, they will loose

    interest in the instruction (and we will not be effective); include the time that students

    need to clarify their hand-outs; involve as practical exercises during the class time;

    provide handouts with glossaries; design an environment in which students can come any

    time to ask questions or feedback; aim to satisfy individual requirements, and one way to

    do it is to ask students, before class, what topic is pertinent to their needs and include

    examples that are relevant to these students; make arrangements for tours in the library,

    especially tours that will help students understand how to use different library machines

    (example, microfiche readers) (DiMartino and Zoe, 2000). The methods of instruction

    are subject to several constraints: cost and the available budget, time constraints, the

    available equipment (computers, hardware, teaching materials, software for instruction).

    These aspects will be presented in more detailed in the Information Literacy

    Implementation Plan (not included here).

    Another issue is to take into account our ESL students computer skills. They will

    go through a computer test for the instructors to have an idea where to start from, and

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    whether some computer lessons are necessary (see Appendix E, page 31). Once we

    determine students level of expertise we can have an idea about how to approach our

    teaching. All these details will be explained in the Information Literacy Plan

    Implementation document, once this IL plan will be approved.

    We have considered are three different scenarios for library instruction: 1)

    librarians, with the input from ESL teachers, deliver the instruction; 2) ESL teachers,

    with the input from librarians, deliver the instruction; 3) both ESL teachers and librarians

    collaborate in the class to deliver the instruction. The third scenario is more desirable and

    realistic. It is desirable because ESL students, in addition to learning from their already

    familiar ESL instructor, they get to know, at their pace, a librarian; the scenario is

    realistic because it is less costly. (This aspect will be detailed in Information Literacy

    Plan Implementation document, after the present IL plan is approved).

    In spite of some ESL students difficulty to work in groups, librarians and ESL

    instructors would have to design group workshops that take into account the following

    aspects: tasks have to be quite structured, and objectives, procedures and outcomes are

    clearly defined; multiple responses are encouraged in the class so the ESL students can

    create a collective knowledge; tasks should be divided into small segments that relate to

    creative problem solving, and relevant to what students need at that moment; a time

    frame should be clearly stated and reasonable; librarians should constantly check how

    students are doing when they perform the tasks (DiMartino and Zoe, 2000).. Since ESL

    students have a major difficulty with the vocabulary, librarians should supplement face-

    to-face training with Web-based tutorials and computer-assisted instruction: it appears

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    that ESL students need more human interaction than mainstream students (DiMartino and

    Zoe, 2000).

    Librarians should be sensitive to cultural differences and take them into account

    when they designing instruction methods DiMartino and Zoe (2000). For example,

    librarians and ESL teachers, need to set up partnerships; focus on assignments that are

    contextually relevant to students (that is, applying the innatist theory); determine training

    in small steps, from simple to complex tasks; participate in workshops in which native

    and ESL speakers collaborate with the purpose of raising multicultural awareness for the

    former, and to improve linguistic skills for the latter; undergo training to understand and

    deal with different learning styles (that is, applying the interactionist theory); help the

    other staff to be sensitive to cultural, linguistic, and technological obstacles. These

    recommendations will be more detailed in the IL Implementation plan.

    Curriculum, instructional program and materials

    Curriculum and instructional programsBy the end of the training period, we expect our students to be able to find and

    restate the appropriate terms for a topic of writing a research paper. Specifically, they

    identify relevant information for their needs in a database or a library catalogue; translate

    knowledge into new context; interpret, compare, contrast pieces of information. (The

    forms of evidence for the student learning are spelled out in the next paragraph.) The

    purpose is to produce ESL students whose language and information literacy skills are

    near-native, skills that are essential to develop higher-thinking skills, which are necessary

    during the study years at university and beyond. They should be able to describe, discuss,

    and explain what they learn. Realistically, we do not expect them, before the IL

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    instruction, to have the linguistic skills of native English speakers, but we expect ESL

    students to possess basic knowledge of English (which will have been tested through

    standard tests). In other words, we expect ESL students to lack some linguistic skills

    (mainly vocabulary); ability to update those skills; ability to explain what pieces of

    information are important if they attempt to do a search in a library catalogue or a

    database; ability to narrow down their focus for their research papers. We also have to

    test what works best in terms of length of time for instruction: thirty minutes or fifty

    minutes. We will test this in a pilot study and its results that will be presented in detail in

    the IL Implementation Plan.

    Evidence of student learning

    1. Interpret, compare, contrast pieces of information

    Evidence: For a main term, students will be able to find BT, NT, RT, and opposite term

    (see Appendix F, page 32).

    2. Understand information relevant to what they need from the database or the library

    catalogue

    Evidence: Topic is given and they need to identify keywords, concepts and locate

    information, and compare pieces of information from both sources (catalogue and

    database are specified) (see Appendix G, page 33)

    3. Translate knowledge into new context

    Evidence: Subject search is given, they find a book in which they find a piece of info.

    Then, they identify keywords in that piece of info; with those keywords, they will

    identify an article in a database; then, in two sentences, they summarize what they read;

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    after that, they have to explain why that articles is relevant, or not, to the topic of their

    research paper (see Appendix H, page 35)

    Instructional materialsPrint materials. Some print materials are provided: library vocabulary (provided in

    the IL Plan Implementation document); also some printed forms for exercises.

    Print materials will also be provided to help students navigate in a library catalogue or a

    specific database (materials are not shown here); these tools will have the information

    displayed sequentially, so students can follow step by step the instructions. Some pictures

    will be shown in the handouts in order to facilitate learning; for example, pictures will

    show what the results are for a particular search, in both catalogue and database.

    PowerPoint presentation. This type of presentation should be done sparingly

    because ESL students prefer more interaction with their instructors. However, when this

    presentation is done, instructors should take into account different styles of learning:

    visual, audio (lecture), and kinaesthetic (note-taking on handouts) (Grassian, 2001). The

    PowerPoint slides will be accompanied by handouts in which students can write their

    notes. Concepts will be kept to a minimum in the slides (maximum 7 concepts per slide),

    but the teacher should take time in class to detail each concept. Still, considering that

    ESL students may have problems focusing on the presentation and writing notes in the

    same time, a better solution is to distribute handouts with detailed notes at the end of the

    presentation. Giving handouts at the end is a good way to reinforce learning, and students

    are not stressed out to write down every single word.

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    Online Instruction. Our university has purchased and redesigned a Web based

    product for an ESL audience. This tutorial is interactive and it covers acquiring search

    skills in a library catalogue, database, and Internet. In addition, Search Companion

    incorporates a more general research skill: defining and understanding the assignment

    topic (tests are available, as well) (Churkovich & Oughtred, 2002). This product is

    available offline and online, and it includes some of the material that is available in class

    (finding synonyms for keywords, defining BT, NT, and RT terms). By using this

    software, ESL students can learn at their own pace library skills. However, this software

    is not used for grading. Our SLA specialist will assist the technology assistant to design

    subject guides that may be particularly useful for ESL students to improve their library

    skills. The library web page will have ESL links for subject guides (example, how to

    generate a brainstorm for keyword searching).

    Evaluation and revision of IL planThis program should evaluate on a continuous basis once it has been implemented (to

    identify the instruments for reviewing this plan, Appendix J, page 38) (Grassian, 2001).

    Relevant aspects for evaluation:

    - Students have learned what they were supposed to.

    - Objectives are met

    - Students improved their vocabulary, hence, the research skills

    - Librarians and ESL instructors teaching methods are effective

    - Instruction methods and materials are adequate

    Library administrators and ESL faculty members want to see the final results. What that

    means is that they want to see concrete data after one year to evaluate the IL program;

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    they may favour quantitative methods to measure effectiveness. One way to measure the

    effectiveness of the ILI program is to develop surveys that could be either printed or

    online. These surveys can follow tests, for students have fresh in the memory how they

    did in those tests (Grassian, 2001). Some evaluations can place during the instruction (by

    observing students behaviour) and after the instruction (measuring students attitudes).

    For the evaluation during the instruction (formative assessment), instructors want to

    know precisely what parts of the instruction worked or not. For the evaluation done at the

    end of the instruction (summative assessment) (Grassian, 2001), perhaps not as effective

    as the formative assessment because, generally, people do not necessarily mean what they

    say. Still, instructors have a way to actually measure students attitudes.

    However, behaviourally, it is extremely difficult to find valid, reliable measures to

    assess students performance because one has to measure linguistic competence

    associated to information literacy competence. One way to perform evaluation is to see if

    students simply identified the right terms; if the results obtained after a search match the

    criteria of quality and relevance. The tests must be done in one place, in the same time,

    with the same questions in order to minimize the external influences (Grassian, 2001).

    Another important note, in the context of assessing ESL students acquisition of

    language and information literacy skills, as ESL students have various cultural

    backgrounds, is that it can be very difficult to measure this acquisition by using mainly

    quantitative methods. More likely, qualitative measures, that is, open-ended questions in

    informal interviews, can help us identify what where the most difficult aspects when

    students learned to formulate questions for their topics, or in what circumstances they

    found it was difficult to generate keywords, or what search strategies were the most

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    difficult and why. (For informal interviews, see Appendix K, page 40). (For user

    satisfaction look at the Library tutorial evaluation form, see Appendix L, page 42).

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    Appendices

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    Appendix A

    People who support and are willing to contribute to the IL plan

    Librarians:

    ________________________________________________________________________

    ________________________________________________________________________

    ________________________________________________________________________

    ________________________________________________________________________

    ________________________________

    Faculty members from the English department:

    ________________________________________________________________________

    ________________________________________________________________________

    ________________________________________________________________________

    ________________________________________

    ESL instructors:

    ________________________________________________________________________

    ________________________________________________________________________

    ________________________________________________________________________

    ________________________________________

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    Library Administrators:

    ________________________________________________________________________

    ________________________________________________________________________

    ________________________________________________________________________

    ________________________________________

    Faculty Administrators:

    ________________________________________________________________________

    ________________________________________________________________________

    ________________________________________________________________________

    ________________________________________

    (Source: based on the model found in Burkhardt,MacDonald & Rathemacher, 2004)

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    Appendix B

    Marketing the program to ESL students (major incentive: three education credits). Other

    incentives:

    ________________________________________________________________________

    ________________________________________________________________________

    ________________________________________________________________________

    ________________________________________

    Marketing the program to library staff (workshops, training sessions, brochures,

    rewards):

    ________________________________________________________________________

    ________________________________________________________________________

    ________________________________________________________________________

    ________________________________________

    Marketing the program to faculty, staff, and administration (newsletters, presentations,

    one-on-one discussions, workshops):

    ________________________________________________________________

    ________________________________________________________________

    ________________________________________________________________

    ________________________________________________________________

    (Source: based on the model found in Burkhardt,MacDonald & Rathemacher, 2004)

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    Appendix C

    Methods for conducting needs assessment

    Student surveys:

    ________________________________________________________________________

    ________________________________________________________________________

    ________________________________________________________________________

    ________________________________________

    Anecdotal evidence:

    ________________________________________________________________________

    ________________________________________________________________________

    ________________________________________________________________________

    ________________________________________

    Types of reference questions coming from ESL students:

    ________________________________________________________________________

    ________________________________________________________________________

    ________________________________________________________________________

    ________________________________________

    Questions addressed to our faculty Listserv:

    ________________________________________________________________________

    ________________________________________________________________________

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    ________________________________________________________________________

    ________________________________________

    Focus group interviews:

    ________________________________________________________________________

    ________________________________________________________________________

    ________________________________________________________________________

    ________________________________________

    Observations on how ESL library users are doing research:

    ________________________________________________________________________

    ________________________________________________________________________

    ________________________________________________________________________

    ________________________________________

    (Source: based on the model found in Burkhardt,MacDonald & Rathemacher, 2004)

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    Appendix D

    Goals

    I. The IL ESL student establishes the type and depth of required information

    Objective

    1. The IL ESL student translates and makes clear the information need

    Outcomes

    Having the topic, the ESL student formulates questions and develops a

    thesis statement

    Students read a newspaper or magazine article of their interest and are

    asked to state questions that show whether students understood the

    content. Having those questions, students are asked to take a stand. The

    librarian assesses whether the questions are appropriate and if a logical

    opinion can be inferred from those questions.

    Behavioural output: Students demonstrate how to narrow down their

    focus for a topic.

    To indicate the information need, ESL students identify key concepts and

    terms and locate sources in the library catalogue, using those key concepts

    Students are asked to read a newspaper or magazine article, appropriate

    for their ESL level, and are asked to underline key concepts or keywords.

    Then they locate relevant sources. The instructor librarian compares

    students findings with a list of sources that had been prepared.

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    Behavioural output: Students demonstrate they understand which

    sources are relevant for the key concepts they have identified.

    1. The IL ESL student constantly updates his language skills

    Outcomes

    Finds appropriate synonyms for the key concepts and terms of the research

    topic

    Students are asked to read a newspaper or magazine article, appropriate

    for their ESL level, and are asked to brainstorm and write down synonyms

    or antonyms for key concepts or keywords they had identified in an article.

    Behavioural output: They will perform this exercise every day during the

    term. Students illustrate knowledge of words and their relationships.

    II The IL ESL student accesses needed information effectively and efficiently

    1. The ESL IL student interprets and executes adequately-planned search strategies

    Outcomes

    Identifies keywords, synonyms and related terms for the information

    needed

    Students are asked to read a newspaper or magazine article, appropriate

    for their ESL level, and are asked to brainstorm and write down synonyms

    or antonyms for key concepts or keywords they had identified in an article.

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    In addition, they receive a handout with a map in which they will write the

    key words they have generated under Broad Term, Narrow Term, Related

    Term, and Opposite Term categories.

    Behavioural output: Students recognize relationships of and hierarchies

    between keywords and between subject headings.

    3. When necessary, the IL ESL student refines the search strategy

    Outcomes

    Assesses whether the quantity, quality, and relevance of results match the

    information needed

    Students will be asked to identify books on careers in the online catalogue,

    using specific keywords from a newspaper article; then they will locate

    one of the books from a shelf and identify which pages are relevant for a

    particular career of their interest. They will use that information to

    identify relevant articles in an indicated database.

    Behavioural outputs:

    1) Students demonstrate how they narrow down relevant books and

    database articles.

    2) Students demonstrate how to find information on careers using a

    library catalogue and a database.

    (Source: inspired from ANZIIL, 2004)

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    Appendix E

    Computer Literacy Skills

    None Unfamiliar with basic computer use

    Beginner Limited knowledge of computer applications: sending email, slow

    typing, poorly browsing the Internet

    Intermediate Somewhat familiar with computer applications: knowledge of

    Microsoft Explorer; able to type and use the mouse; familiar with

    software menus; understands basic functions of the search

    engines, understand software and hardware problems; limited

    skills for repairing PC.

    Advanced Quite familiar with computer applications: understands multiple

    software applications; uses macros; knows Boolean operators,

    nesting and truncation; understands and is able to fix software and

    hardware problems; learns quickly new software and identifies

    finds functional and design issues.

    (Source: based on the model found in Grassian, 2001)

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    Appendix F

    (Source: based on the model found in Bagnole, 2003)

    Keyword Sheet

    Broad Terms Narrow Terms

    Main Terms

    Related Terms Opposite Terms

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    Appendix G

    Library Exercise #1

    1. Topic:____________________________________________________

    2. Key terms or key concepts to use in searching:

    ____________________________________________________________

    ____________________________________________________________

    3. Use the library catalogue (http://muse.ouruniversity.ca/library) to locate one book

    on your topic. Fill in the blanks bellow:

    Title:________________________________________________________

    Author:______________________________________________________

    Date of publication:____________________________________________

    Call number:__________________________________________________

    4. Using the same keywords you defined in 2, locate information on your topic in

    this database: Humanities Full Text (Wilson). Fill in the blanks bellow:

    Title of article:_________________________________________________

    Author:_______________________________________________________

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    Date of publication:_____________________________________________

    Page numbers:_______

    Journal title/volume number/issue number:

    __________________________________________________/_____/_____

    5. Compare the two pieces of information -- the information you found in a chapter,

    or chapters, of the book and the information you found in the article -- and write

    down their similarities and differences.

    (Source: based on the model found in Prucha, Stout, & Lurkowitz, 2005)

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    Appendix H

    Library Exercise #2

    1. Do a subject search forCareer changes in the library catalogue. Select the book

    that was published the most recently. Fill in the blanks bellow:

    Title:________________________________________________________

    Author:______________________________________________________

    Date of publication:____________________________________________

    Call number:__________________________________________________

    2. Choose a career from this book and write down the job titles and related job titles,

    and page number(s) where you located the information.

    Job title:______________________________________________________

    Related job titles:_______________________________________________

    Page number(s):________________________________________________

    Write down important aspects of the job title:

    _____________________________________________________________

    _____________________________________________________________

    _____________________________________________________________

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    3. Go to the database Factiva accessible on campus on the library web page. Find one

    article on the job titles you found in 2. Write down the following information:

    Title of article:_________________________________________________

    Author:_______________________________________________________

    Date of publication:_____________________________________________

    Page numbers:

    Journal title/volume number/issue number:

    __________________________________________________/_____/_____

    4. Skim the article and describe it in two or three sentences.

    _____________________________________________________________

    _____________________________________________________________

    _____________________________________________________________

    5. Compare the information in the article with the information you found in the book

    and explain which one is more appropriate for your topic. If they are both relevant to

    your topic, explain why.

    ____________________________________________________________

    ____________________________________________________________

    ____________________________________________________________

    (Source: based on the model found in Prucha, Stout, & Lurkowitz, 2005)

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    Appendix I

    Available resources

    Personnel

    - 6 ESL instructors (basic, mid and advanced ESL)

    - 1 SLA specialist

    - 4 full-time librarians (liaison librarians -- none of them has any ESL expertise)

    - 3 part-time librarians (evenings; weekends one of them has ESL expertise)

    - 1 library technology assistant administers computers, the online tutorial, and

    updates the librarys website

    Facilities

    - 3 training rooms in the library

    - using ESL classrooms for information literacy

    Technology

    - one online tutorial which assesses students catalogue and keyword searching

    skills

    - web pages with subject guides (they are not specifically designed for ESL

    students)

    - workstations in each of the library training rooms

    (Source: based on the model found in Delaware County Community College, 2004)

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    Appendix J

    Planning the next goals and objectives:

    ________________________________________________________________________

    ________________________________________________________________________

    ________________________________________________________________________

    ________________________________________

    Reviewing the present goals and objectives:

    ________________________________________________________________________

    ________________________________________________________________________

    ________________________________________________________________________

    ________________________________________

    Marketing the plan and its implementation:

    ________________________________________________________________________

    ________________________________________________________________________

    ________________________________________________________________________

    ________________________________________

    Reporting our success widely:

    ________________________________________________________________________

    ________________________________________________________________________

    ________________________________________________________________________

    ________________________________________

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    Looking for new opportunities:

    ________________________________________________________________________

    ________________________________________________________________________

    ________________________________________________________________________

    ________________________________________

    (Source: based on the model found in Burkhardt,MacDonald & Rathemacher, 2004)

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    Appendix K

    List of questions for informal interviews with ESL students

    1. First, I would like to thank you for taking the time to participate in this study. We do

    not evaluate your answers, so there is no reason to be anxious. However, your answers

    are quite valuable for librarians and your ESL instructors because they will have an idea

    about how effective their instruction is. So, did you have any previous knowledge of

    libraries?

    2. Did your ESL instructor help you with any library instruction? How did s/he interact

    with your librarian in the class? Did you find that their cooperation was helpful in your

    work?

    3. What do you recall about your combined ESL and library classes so far? Do you

    remember anything in particular that shows that the librarian was able to help you with?

    Was that piece of information directly applicable to your assignment? Overall, in which

    way do you think that the library class was useful or not?

    4. Did you understand ESL instructors and the librarians explanations? If not, how do

    you think that the information should have been presented? Did your vocabulary improve

    since you have started this new class? Can you give some examples in which this

    improvement was noticeable? Did you find that by acquiring this vocabulary you could

    do a better search? Do you have any examples?

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    5. How do you learn best? What kind of presentation in the classroom is more effective

    for you (board, PowerPoint, online, handouts with exercises)? Have you tried to set an

    appointment with the librarian for a specific subject? What was the response? How did

    s/he handle it?

    6. How do you think librarians and ESL instructors should improve their instructions? Do

    you have the impression that those instructions are directly related to your assignments?

    Are these instructions really important to you? Why?

    7. Do you find the library catalogue user friendly? Explain why in both cases.

    8. Now, after a term of ESL and library instruction, do you find the library a friendly

    place? Do you think that the library will play a more important role in your academic

    studies and later on in your life?

    9. Do you think that this combination of library instruction and ESL instruction was good

    for you? In which way? Would you like this collaboration to continue in more advanced

    ESL courses? Or, perhaps, you prefer separate library instruction once you feel that you

    have sufficient knowledge of English?

    (Source: based on the model found in American Library Association. College Libraries

    Section, 1995).

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    Appendix L

    Library tutorial evaluation form (to be done in the last class of the information literacy

    and ESL course)

    Using the scale bellow, please circle the choice representing your agreement with the

    following statements:

    (1) Strongly

    disagree

    (2) Disagree (3) Not

    applicable

    (4) Agree (5) Strongly

    agree

    1) I now feel that I can identify keywords and their synonyms for my research topic.

    1 2 3 4 5

    2) I am confident that I can formulate a research topic.

    1 2 3 4 5

    3) I feel that the ESL class was appropriate for my knowledge of English

    1 2 3 4 5

    4) I am confident that I can establish hierarchical relationships between keywords

    1 2 3 4 5

    5) I am more familiar with subject headings and I know they are

    1 2 3 4 5

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    6) Overall, librarians were helpful

    1 2 3 4 5

    7) Overall, ESL instructors were helpful

    1 2 3 4 5

    8) Including library instructions in the ESL class was a great idea

    1 2 3 4 5

    (Continues on the next page)

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    9) Explain in which way the library instruction was useful for your assignments

    (Source: based on the model found in Hurley, Hegarty, & Bolger, 2006)

    10) What was the most important library skill you learned during the library instruction?

    11) Was there anything you hoped for and it was not covered in during the library classes?

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