Ilpoexm |OCT P

llpe4ucnoBne

l-{enu v npl,tHqunbl craH,qaprn3aqnn B Poccuficrofi rDeflepaqrail ycraHoBr.teHbtOegepanuHsttvt 3aKoHoM or 27 gexa6pn 2002 r. Ns 184-Og (O rexHuqecKoMperynnpoBaHt{vt>>, a npaBrna npilMeHeHhg HaqHOHaJ'tbHbtx craH,qaproe PoccilficxofiOegepaquu - I-OCT P 1.0-2004 CraH4april3aqhfl e PoccilrZcxofi Oe4epaqhn. OcHoeHureno.noxeHilF

Ceegenun o craH4apre

1 IOIFOTOBJIEH O6qecreoM c ofpaHr.{eHHofi orBercrBeHHocrbro <flpropnrer-6UT>> (OOO <f'lproprrer-5121T>) coBMecrHo c pa6ovefi rpynnofi, cocroqrre i,t trznpeEcraBhreneil BeAyqt4x opraHrsaqnil e o6nacrta npnMeHeHuF Seperxnneoronpoh3BoAcTBa

2 BHECEH TexHH.{ecKhM KotuureroM no craH,qaprfiaaLrytn TK 070 <<MeuegxMeHrKAL{ECTBA)

3 nPnHflT lA BBEflEH B lEl4CTBl4E flprxasovt OegepanuHoro areHrcrBa noTexHnqecKoMy perynnpoBaHhto il Merponontr or

--

r. Ne4 BBEIEH BnEPBbIE

y'luQopuau,un o6 usMeHeHurlx K Hacmorrr4eMy cmaudapmy ny6nurcyemcn eexeeoduo usdaeaeMlotvt uuQopMaL4uoHHoM yKa3amene <HaquoHanbHHe cmaudapmbrD, ameKcm ustuteueuuil u nonpaeoK e oKeMecflLtHo usdaeaemax unSopual4uoHHbtxyKa3amenflx <Hau,uouanbHbrc cmaudapmat>. B cnyqae nepecMompa (sameut| ufluomMeHbt Hacmoflt4eeo cmaudapma coomeemcmeyrcr4ee yeedomneuue 6ydemony6nurcoeaHo e oKeMecflqHo usdaeaemou un$opuatquoHHoM yKa3amene<HaquouanbHbrc cmaudapmu>>. Coomeemcmeyrcu4an uuQopuat4un, yeedouneuue umeKCmH pa3Meu4atomce marcKe e uubopruau,uouuoil cucmeMe o6t4eeo nonbsoeaHufl -ua o$utluaIIbHoM ca[tme cDedepanaHoeo aeeHmcmla no mexHuqecKoMy peeynupoeaHutou Memponaeuu e cemu l4umepuem.

... ..., 2013

Hacroat4nil craHrqapr He Moxer 6stru nonHocrbro vnv vacrn'qHo Bocnpoh3BeAeH,TilpaxhpoBaH tA pacnpocrpaHeH B KaqecrBe o$rquanbHoro v3AaHVf, 6ee paspelueHreQegepanuHoro areHTcrBa no rexHilqecKoMy perynhpoBaHHto n Merponorlth

tl

@

Ilpoexm |OCT P

Go4epxaHrae

1 O6nacru npl1MeHeHnfl..... ...... .l

2 HopuarrBHbte ccbtnKil ............... 1

3 OcHoaFtute nonoxeHtlfl.... ................. 1

3.1 CyqHocru Sepe>rnnBoro npou3Bo,qcrBa. ............... 1

3.2Qunoco$ur, qeHHocn4 il npilHqfinur BepexnnBoro npor3BoAcrBa, .............23.3 {enn il LlenenoflaraHne B KoHLlenqran SepexnilBoro npo43BoAcrga..................... 53.4 OpraHH3aLluoHHaf, crpyKTypa B KoHqenLliln SeperrcnilBoro npon3BoActea............73.5 florox co3flaHhl qeHHocrr4 lne norpe6ntenn .........73.6 flr4gepcrBo, BoB.neLteHHocrb 14 MorilBaqilF nepcoHaJ.ta.......... ................ g3.7 Meropsr SepexanuBoro npor3Bo4crBa. ............... g

4 TepnlnHbt h onpe4e.neHilF ....... gflprnoxeHrae A (cnpaaovuoe) Bu4sl norepb .... 12An$aeurnurfi yxasarenb repMhHoB Ha pyccKoM F3btKe ............. 13An$aerrnurfi yraearenb repMilHoB Ha aHrnurZcroM F3btKe ......14Su6nrorpagua .... 15

ill

Ilpoexm |OCT P

Bee4enne

Hacrorqrfi cran4apr paspa6orau Ha ocHoBe HaKon.neHHoro opraHil3aq vtAMtAPoccutlcxoil OeAepauutA onbtra noBbr.reHila eSSexrlrBHocryr AerrenbHocl4 c yqeroMnyvuleil unpoeoil npaKTnKil npnMeHeHtafl KoHqenqrara Sepe>r<nhBoro npoyt3BoflcrBa.

CraH4apr npe,qycMarpilBaer co3AaHile e.q]4Horo repMHHonorilqecKoro unoHqrfiilHoro npocrpaHcrBa e o6nacril Eepexnraaoro npor3BorqcrBa Anq npuMeHeHHF Epoccn rZcrrx opfaH il3aqilsx.

Hacronqrrl cran,qapr paepa6oraH .qnn npnMeHeHrfi BnphHFBUJ14X peUJeHUe noBbtluaru e$$errHBHocrb,qeFTenbHocrl4Sepe>rn n aoro npofi 3BoAcrBa.

CraH4apr FBflFercF ocHoeofi nopuaruenoil 6a3bt, cocroar4erl .As rpynnblHaqHoHanbHblx craHAaproB h MeroAr4qecKrx MarepilanoB B oonacru 6epe>rnreoronpoil3BoAcrBa, pa3BuBarcUlilxcfl Bo B3ailMOCBF3l4 CO CTaH,qapraMil lso ceprar,r 9000.

3Ha'{illvlocrb nprMeHeHhfl KoHqenqnra Sepe>xnhBoro npo[3BoflcrBa onperqengerceHeo6xogu M ocrbro n oBbt treH Hff KoH Kypenrocnocoo H ocrr4 op ra H u3a Lln r.

nro6urx opraHh3aqilnx,Ha ocHoBe KoHLlenllnil

IV

[Tpoexm |OCT P

HAqLAOHAJI bH bt 1/ cTAHIApT pocc nncKofi o El E PA \UtA

EEPEXJI 14 BOE n POh3BOflCTBO

OcHoeHute nonoxeHnf, ta cnoBapb

Lean Production - Fundamentals and Vocabulary

flara BBeAeHltfl -1 O6nacrb npuMeHeHrfl

Hacronqr rZ craH4apr ycraHaBn fi Baer:ocHoBHbte nofloxeHhn Sepex<nHBoro nporl3Borqc'rna (.qanee _ Efl);cJtoBapb repurHoe 5[1 t4 tAx onpe4eneHilf,, KOTOpbte npilMeHnMbl

opfaHu3allrFM He3aBilCr4MO OT tAX pa3Mepa, $opnrur coocreeHuocruKO BCEM

t4 BVAaAeFTeIbHOCT[4.

HacrorqnrZ cran4apr MoxercTpeMrTcf AocTl4qb ycnexa 3a cLteTnpilHqrnoB I 14HcrpyMeHroe En,

hcnonb3oBaTbcF B Tex cflyLtaFx, KOrAa OpfaHH3aqilFchcreMHoro npilMeHeHuF $rnoco$h14, LleHHocrefi ,

flonoxeHhq craHAapra npeAHa3HaqeHbr AnF co34aHrfl n pa31nrt1enpoil3BorqcrBeHHblx cl4creM, paspaborKh coorBercrBytoull4x ,qoKyMeHToB, a ra6xe rq.nno6yveHnr nepcoHana.

2 HopuarhBHbte ccbtnKH

B HacrosuleM craHAapre ilcnor'rb3oBaHbr ccbrnKu Ha cneAytor4nefqoKyMeHTbt:

HOpMaTilBHbte

rocT lso 9000-2011 CncreMbt MeHe,qxMeHra Kaq€)crea. ocHoBHbre noJ.roxeHnF rcnoBapb

rocT P l4co 9004-2010 MeneAxvteHr Anf, ,qocrnxeHnr ycrofivr4Boro ycnexaopraHr3aLlrn. f104xoA Ha ocHoBe MeHeAXMeHTa Ka'{ecrBa

roCT P l/Co 10015-2007 MenegxMeHr opraHu3aqnra. Pyxoeo,qlr{ile yKa3aHyrg noo6yveHrro

3 OcHoeHbte nonoxeHnfl

3.1 Cyqnocrb EepexnraBoro npolt3Bo4crBaB ycfloBlltlx rno6annsaquv fi nocroflHHoro pocra rpe6oeaHril n oxrgaHurl

f'lorpe6rrenerl opraHu3aqhfi BbrHyxAeHbr nocrogHHo aA€rnrrpoBarb n ynyt{uarb cBoroopraHil3aqhlo 6ttsHeca. KoHqenqur 5n Moxer corqerZcraoearu opraHil3aLluFM BnoBbllueHilil t4x KoHKypeHTocnoco6Hocru ra e$$errhBHoc1'14 6ileHeca. 6f1 npegno;.taraeronpeAenenuuttZ cnoco6 MblLufleHuF, paccMarprBas nro6yro AenrenbHocTb c ro..rKr4 3peHnFqeHHocrr4 AflF norpe6utenn r coKpaqeHilF BCeX BilflOB nor.epb.

Ilpoexm, oKoHqamenanan pedaxqui

Ilpoexm FOCT P

Kosqenquc 6fl noseonser:nocrotlHHo noBblluarb yAoBr'rerBopeHHocrs norpe6nreneft, aKqiloHepoB vj

Epyrilx 3ailHTepecoBaH Hbtx cTopoH ;

nocTogHHo noBbtluaTb pe3ynbTaTilBHOCTbnpoqeccoB;

n o$SeKrHBHocrb 6uenec-

ynpocrl4Tb opraHr3aLliloHHylo crpyKTypy, cAenarb, ee nnocroil, ynvq[uilTbnpolleccbt MeHe,qxMeHTa ;

6urcrpo 1ry6ro peafhpoBarb Ha u3MeHeHile BHeuHefi cpe4ur.KoHrlenqrn 5n 6asrpyercr Ha coorBercreyror4erl Srnoco$rr, LleHHocrFX n

npilHqHnax.

3.2 ounocoSna, qeHHocrl,r u npnHqtanur Eepexr]rBoro npo43Bo.qcrBa3.2.1 QunocoSnr EepexnraBoro npou3Bo4crBaounocoQrar 5n ocHoBaHa Ha npeAcraBn eHlu 6ilsFreca KaK noroKa co3gaHilq

LleHHocrH rqnF norpe6ntena, rn6xoctu, BbtFBreHfiH 14 coKpauleHilu norepb, nocrogHHoMynyqUJeHilr BCeX BHAOB rqetlTenbHOCTil Ha BCeX ypOBHFX OpraHV3aLJnV, BOBneqeHrh rpa3Bl4-tvt/t nepcoHal]a c Llenbrc noBbtlueHnn y4oBnerBopeHHocru norpe6nrenerZ tn Apy,Ax3an HTepecoBaH Hbtx cTopoH.

3.2.2 Llennocrn EepexnnBoro npolt3BoAcrBaounoco$raq Bfl npeEnonaraer Bbrcoxraft ypoeeHb caMoop raltsarrytn, MeHe,qxMeHr,

onupaoqrrZcn Ha KopnoparhBHyto Kynbrypy, r{To npHAaer 6onuuloe 3HaqeHtaeqeHHocrtlM, Koropble opraHil3aqnF onpeAeJ]eer, noA,qepxilBaer h pa3BilBaer. l_lennocrr5l-1 npepcraBfleHbt KaK opraHil3aqhoHHaq ocHoBa KoHLlenqrh, Ha Koropyro onHpao.rcgnprHqrnur 5l-1.

Cnepyer pa3l'tl4qarb LleHHocrb c roLrKl4 3peHrfl norpe6rreflfl, BbrpaxeHHyro qepe3none3Hocrb, 14 LleHHocrl4 opraHr3aqiloHHbte, ycraHoBfleHHbre ra c$opMynilpoBaHHbteJ4nflopraHn3aqnv, ee co6creeuHhKoB, MeHe4xepoe u pa60TH[4KOB.

ocH oeH ur [/ 14 op ra H n3ar]il o H H br M 14 LleH Hocrq M H Efl q Bfl F ro-rcfl :

6eeonacHocru. XnaHu n 3,qopoBbe corpyflHl4KoB r(oMnaHril, norpe6nrererlnpeAcraBJ'lFercF KaK npilopilTerHan L{eHHocrb. SeeonacHocrb cneAyer paccMarp,Barb cTOL|Kr4 3peHHF nepcoHana, npoEyKrjl4il, npolleccoB opraHil3aqhh;

qeHHocrb fqnfl norpe5utena (a r.v. KaLrecrBo npo4yKql4l4, npoqeccoa, cncrenl1).OpraHreaqrn paccMarphBaer cBoro rqeqTenbHocrb KaK BbtflBfleHHe rpe6oaaHnilnorpe6ureneh u co3AaHue LleHHocrl4 rqnq Hfix. CeoeeperrleHHoe BbrgBneHre il3MeHeHhflnorpe6Hocrefi c L{eflbto noBbrlueHun y.qoBflerBopeHHocrr norpe6rrenefr, co34aHileqeHHocrl4, 3a Koropylo roroB nllarilTb norpe6nrenu, neo6xognnl1ure ycnoBhflcyqecrBo BaHtAfl u ycroilv n Bo ro ycnexa op faH H 3atlwl;

KflheHToopileHTHpoBaHHocrb (e r.v. rr6xoctu, a,qanrilBHocru). OpraumsaqrrAoJlxHbl 143yqarb norpe6nocrr cBot4x norpe6urenefi, cBoeBpeMeHHo BbtflBngrbil3MeHeHHe norpe6Hocreil norpe6nreneti w $oprvrrapoBaHile HoBbtx norpe6nrenerl;

coKpaqeHHe norepb. llpn peanil3aqhh npoqeccoB B opraHh3aqilta cyu]ecrBytor3aTpaTbl, LlacTb 143 KOTOpbIX He FBJ'lf,ercs Heo6xo[rrr/loft u orHocl4Tcfl K noTepnrvl trerepu

.€Bftrr sF€f- .re . VcrpaHeHre Bcex BilAoB norepbcneAyer paccMarphBarb KaK neo6xo4nruoe ycnoBile KoHKypeHTocnoco6nocl4.ButceneHfie norepb il l4x ycrpaHeHre Bo3MoxHo, ecflr4 B ory fle'TenbHocrb BoBne,..reHBecb nepcoHa.n' Opranra3aLIAA $oprvrynrapyer ycraHoBKy, cornacHo roroporZ norephcBnF|oTcF onacHblMt4

'qnn 6reHeca, a rx coKpauleHue BocnpfiHt4Maercn corpygHuKaMfi

Ka K )Kil 3 He H H aC HeO6XOA 14 M OCTb CyqecrB oBaHtAA Opf aHnsa+yMiBpeMq' Bpervrn - 3To ocHoeHotl HeBocnpon3Bo,qrMbrrl pecypc opfaHil3aq4il.

Jzlsoutroqnoe BpeMfl BbtnoJ'tHeHun pa6ot FBnFercF norepnMr4 14 yMeHbsJaer cnoco6HocruopraHh3allnvpeaflApoBarb Ha il3MeHeHne rpe6oeaunh il npeAnoLtteuuil norpe6rrenefr;

2

I1poexm FOCT P

yBaxeHhe K qenoBeKy. flngr paccMarprBarorcg KaK ocHoeHoil l4croqHilKco3AaHilF qeHHocr|l ,qnfl norpe6urens. Hnrcaras rexHororhs He o6ecneqrBaer ycnex ynorpe6rreflF, oro flenarcT flto,qt,t, ucnonb3yF TexHolroril w. I1rcpn BHocnr cyu]ecrBeHHurilBKnaA KaK B o6ecnetleHhe coorBercrBt4n npoqeccoB, TaK u B tlx ynyqueHile.

-OpraHu 3atltAfl

3arpaqHBaer orpoMHble cpeAcrBa Ha noAroroBKy corpyllHr4KoB. oHU COSAaHlr Cperqy, Broropofi nonyqa]or n p h3Ha H he cBol4x Ko M nereH qufi , Socr uxenuil, ycnexoB.

l-{eHnocrn Moryr 6utru raKxe BbrpaxeHbr B BrEe hAearoB, HopM, 3anperoB nta6y.Vpeanarrtu Bfl sensorct Llefln nocrorHHoro coBep[ueHcrBoBaHrfl, Hefloc-r.l4xr4Mbre

3a orpaHhqeHHoe BpeMfl, Ho $opvrapyouile noBeAeHue nrc.qerZ Ha nocroqHHoii ocHoee(nanpuuep, crpeMneHile K Hynto norepb, K HyJ'no pe$er,rroe, nocroflHHoMy ynyqureHhpBo3MoxHocrerZ npoqeccoa).

L[eHHocrn B Bh,qe HopM Soprvrynrapytorcq B nofloxeHhflx eru.qecKilx, HpaBcrBeHHbrx14 l4Hblx KOAeKCOB, KOTOpble ycraHaBfiuBaror xenare.nbHbte craHEaprbt noBe.qeHiln nngerz(Hanpnuep, ny6nnvHoe npu3HaHVe rocrhxeHrarl corpypHrKa eBnflercfl npnMepoM HopMbr,peanil3yloqerl qeHnocrb (yBaxeHne x venoeery>).

3anperut - oro ycraHoBneHile ofpaH vt-tenuil, He flonycKatorrr4x HexenarenbHoronoBeAeHfir nrc4efi (Hanpuruep, (He npvuur,tail, He 4e.nafi, He nepeflaaafr 6pax>).

Ta6y - ero orpaHilqeHhtt, HapyueHtae Koropbrx HecoBMecrilMo c pa6ororl BopraHh3al1fil4 (Hanpruep, co3HarenbHoe HapyuJeHile 3anperoB, BopoBcrBo, coKpbtruev I nnn oco3HaH Hoe hcKaxeH rae ra n$op rvra rlra ra ).

O,qHra il Te xe nonoxeHrn ra $opnrynupoBKt4 Mofyr orpaxarb KaK rleHHocrr4, TaK HnpnHqrnbt. OcHoaHoe pa3nilqre qeHHocreil H npmHllt4tloB - B t4x HanpaBr.teHHocrt4.l-leHHocrn oro ro, Ltro r'rtoAr4 ,AonxHbr pa34enrrb 14 ncnoflb3oBarb Aflf, qeneficaMoynpaBneHiltl t4 caMoopraH[3aqnn leHnocrr - ocHoBa caMoopraHil3aufir nrcgeil.flpraHqnnut - oro ro, t{To onperqenger norqxorqbr K nocrpoeHrp cilcreM MeHeAXMe Hra vnvlopraHu3aLlroHHblx crpyKTyp ynpaBneHl4n. Hanpnrvrep, opheHraqv+ Ha norpe6urenneB.EFercF 14 qeHHocrbto, 14 oAHoBpeMeHHO OpraHil3allilOHHrS-ynpaBneHqecKilM npuHqunoM.Kar qennocrb, opueHTallmg Ha norpe6nrenfl o3Ha,{aer, qro nto6otZ pa6ornraK AonxeHcMorperb Ha pe3y.nbrarbt AeFTenbHocl4 ff]a3aMh norpe6rrenn. Kar npilHt_1iln,opHeHTallt f, Ha norpe6rrenF o3Haqaer, vro Mbr AoflxHbt Bbtcrpor4Tb qenollKy npoLleccoB,peanil3ylol4ylo rpe6oaaHra norpe6urenetZ Ltepe3 $opnl1rapoBaHHe il BbtnoflHeHileTexHH.lecKnx rpeOoaanuia K BXo,qaM H BbtxorqaM npoqeccoe.

3.2.3 fl pnnqnnur EepexnHBoro npor3Bo4crBa3.2.3.1 Grparerr qecKae Han paBneH HocrbflprnaeHeHue KoHllenllht4 Efl sansercs oco3HaHHbtM crparerh'{ecKhM est6oporr,r

BblCLUerO pyKOBOrqCTBa OpraHu3an4t4t4, OCHOBbIBaeTCfl Ha CTpaTerilqeCKhx qengx pa3BVTViAcrcreM br MeHerqxMe HTa il n por3BogcreeH HolZ cr4cre M bt.

3.2.3.2 opraenraqne Ha co3AaHlre qeHHocrr4 flne norpe6urensflounruaHne qeHHocrt4 c rot{Kl4 3peHufl norpe6rrenn H Apyrhx 3arHTepecoBaHHbrx

cropoH no3BonFer pyKoBo,qrrenqM Bcex ypoeHeilr npaBhnbHo opraH[3oBarbAeFTenbHocTb opraHfi3aqril. flp6an ,qenTenbHocTb AonxHa 6urrs HanpaBneHa Ha4o6aeneuile qeHHocrr (npaanno: <nQyruafi xar eaxaavnrc>).

3.2.3.3 opranusaulrq noroxa co3.qaHlrf, qeHHocru AnA norpe6rrennButcrpaneaHile Bcex npoqeccoB 14 oneparlr,rfi B Bn,qe HenpepbrBHoro noroKa

co3AaHrF qeHHOCTl4 FBfltlercF yHrBepcaflbHbtM cnocooorvr noBbrueHun e$serrhBHocrr4AegTenbHocn4 opraHV3aWV. l-loeurueFtr,to e$$eKTilBHocl4 Aef,TenbHocril cnoco6creyeropraHh3allfiF qenoqKn co3EaHuF qeHHocn4, BKnroqaroulerZ nocraBulr4KoB Bcex ypoeHeri, aTaKXe norpe6urenerZ npogyKL44 14 opra Ht3a4rzl,z,.

3.2.3.4 llocros n xoe ynyq ueHrel-lenurc nocrotlHHoro yny.llueHilfl flBnqercn ,yBenilqeHile qeHHocrr4 AnAnorpe6rreJ]9, y-nyLlLueHile noroKa co3rqaHrF qeHHocl4, coKpauleHhe norepb. BoeneqeHueh pa3Bhrile nepcoHana cneAyer paccMarphBarb KaK UeO6XO4UrUOe yCnOBre

llpoexm I-OCT P

- e$$errHeHofi Aef,renbHocrr4 no nocroflHHoMy yflyqueHillo. OHa ,qoflxHa 6urruopraHil3oBaHa Ha ocHoBe cHcreMbl c6opa, paccMorpeHVA il peafiil3aqur npeAnoxegrirt orcorpyflHl4KoB OpfaHil3auw, noA,qepxilBaeMaF crcreuorl Mo'fvBat-ItAt/t u o6ecneqeHHacHeooxo4uMblM14 pecypcaMr. Bce npeAnoxeHilfl EofixHbr npoxo,qhrb rexHilLrecKyrooKcneprfi3y roqKil 3peHuF ilx 6esonacHocrr4.

3.2.3.5 ButrRrreanneButrqrHaaHHe npeAnoflaraer opraHil3aquto npoqeccoB, npn Koroporl norpe6ilTenb

ycraHaBnrBaer .qnF nocraBull4roe o6ueMbt t4 cpoKr npoil3Bo4crBa KoHKperHoro BwAanpoAyKql414. OcHoaa BblrFrrBaHtaf, - oneparransrfi o6ueH raH$oplvrarlvteil vt4onrocpoqHbrenaprHepcKhe orHorueHilq Mex,qy norpe6rarerFM14 il nOCTaBU_l[KaMil.

3.2.3.6 CorpaqeHHe norepbBcecropoHHee coKpaqeHrae/ycrpaHeHue norepb p?ccMorpilBaercfl xar ocHoeHofi

cnoco6 yflyt{ueHilF noroKa co3AaHrfl qeHHocrr4 14 cHuxeHhJe 3arpar. MapxrauanbHaqnpn6stnu opraHu3aqrr onpeAeneercc KaK pa3HhLla Mexgy qeHoft npoAyKqr414 nce6ecrouuocrbto. l-lpra oroM qeHa npo4yKql414 onperqenflercq pbrHKoM, a HeoprannsaqnetZ. l-losstuJeHile uapxrHanunoil npr6urnra ,qocrilraercg nocpeAcrBoMycrpaHeHhnlvnnuvu3aqw norepb, a raKxe nocpe4crBoM co3rqaHilfl AononHnrensHoriLleH Hocrl4,qnn norpe6utens.

3.2.3.7 Buayanua aUuA h npo3paqHocrbVnpaaneHile npoqeccaMn opfaHn3aqnn cnenyer ocyr4ecrB.nerb raKhM o6pason,1,

'tto6ut, Bce yqacrHl4Kr npoqecca BHAenn Becb npollecc co3flaHhq qeHHocl4 u vMennneo6xo4ulr,tyto raHsoprr,rarlraro o HeM. 3ro no3Bonfler 6urcrpo o6Hapyx,earuHecoorBercrBtAf,, o6ecnet{ueaer BbtnorHeHile craHAaproB, np03pavHocrb ponerl vOTBETCTBCHHOCTI4.

3'2.3.8 fl pra oprarerHoe o6ecne,reH re 6esonacHocrr4flocrpoeune noroKoB co3AaHnF LleHHocrv Anf, norpe6nreflF il coKpau-leHile norepb

cllerqyeT paccMaTpHBaTb coBMecTHo c pl4CKaMh Bo3Hl4KHoBeHhfl onacHbtx cmya4uit.llpropurer npn npuHFTtAtA peu.reHufi or,qaercn rapaHrhpoBaHHoMy ypoBHro 6esonacHocr4.Yeenil.{eFlhe cKopocrn noroKa il coKpau.leHile norepb He,qoflxHbr nphBo4r4Tb K cHrxeHil,orpe6yenaoro ypoBHF TexHHqecKofr, eroHolvrr4.{ecrofi, cot-lrafibHor,i, eronoril.{ecrofi v EpyrvtxBr4goB 6eeonacHocru.

3.2'3.9 flocrpoenne KopnoparheHoi Kynbrypbr Hil ocHoBe yBaxeHlre KqenoBeKyKa44utfi corpyAH14K cnoco6eH BHecrr ceofi BKna,q B fqocrhxeHHe r-lenefi

opraHil3aLlilt4' YeaxeHue K qefloBeKy, ero Aocrol4FrcrBy, KoMnereHTHocr4,orBercTBeHHocrl4, TBopqecrBy no3BofiFeT pacKpbtrb tA 4cnoj'tb3oBaTb ero TaI.taHT,nHTenneKTyanbHble il TBopqecKile cnoco6Hocrr gflfl pa3BVTtAn opra+n3a.ltAvt 14 AoaxHocrarb ocHoaofi ee xopnoparreHoti Kynbrypbt. KopnoparilBHaF Kynbrypa AoaxHanoArqepxilBaTb B coTpyAHr4KaX CTpeMneHhe K nocTogHHoMy yflyLtuteHil|o.

3.2.3.10 Bcrpoen uoe KaqecrBoHeo6xo4rrvrulrZ ypoaeHb KaqecrBa npoAyrqrn o6ecne.lilEaercfl Ha Bcex eranax ee

xH3HeHHoro LlnKna. BcrpoeHHoe KaqecrBo B ocHoBHoM o6ecne.{nBaercr Ha oranaxnpoeKTilpoBaHilF nporqyKqilil il npoLlecOoB, qepe3 B3anMHOe yBfl3btBaHile/crttrOeKy BCSXBI4AOB EeFTenbHocrh tA AocrtAfaercfl 3a cqer noilcKa n ycrpaHeHnfl noreHr_l[aflbHbtxnpilqilH HecoorBerctawil npil noMot{t4 coorBercrByrot{l4x Mero,qoB npe4ynpex4eHhFHecoorBercrBvlil, BK.nloLlaF crarilcnlt{ecKhe, a raKxe nphHquna (He nphHt4naafr, tre Eenail,He nepegaaafi <6par>. flpnveHeHne nphHqilna BcrpoeHHCIro KaqecrBa n03Bo.nsercH143l4Tb norpe6Hocru B MaccoBbtx flonoJlHr4Tel'rbHbtx npoBepKax il uHcneKLlvi1x KaKcnoco6ax,qocrhxeHran rpe6yeMoro KaLtecrBa.

3.2.3.11 flpranrrHe peueHrfi, ocnoeaHHbtx xa Sarrax,[nn nprnflTilF BepHblx 14 cBoeBpeMeHHbtx ynpaBneHqecKhx peutenril ece co6slrilsu npo6neMbl cneAyer perilcrpt4poBarb h paccMarphBarb Ha Mecre rx Bo3Hl4KHoBeHhfl

4

llpoexm |OCT P

(npaBhflo: <<vAvI t4 cMorpt4), (BuAerb cBol4Mt4 rnaeauu>). Perncrp aLIVA co6utruilno3Boflfler npe,qcraBilTb ttx B BilAe $axtoa, K KoropbtM MoxHo anennhpoBarb. lAx4anuHetlular o6pa6orra v aHanv3 no3Borgtor npuHilMaru o6ocHoBaHHbreynpaBneHqecKfie peueHnF, HanpaBneHHbte Ha ycrpaHeHnr3 il npeAynpexAeHile npo6neu.

3.2.3.12 YcraHoeneH He flon roBpeMeH H brx orHoueH lr fr c nocraBqil KaM lllonroapeMeHHbte orrtor.t.teHhfl c nocraBr4l4KaMil cne4yer paccMarpilBarb KaK

ycJloBHe nocroflHHoro ynyqueHVf, tA coKpau.leHnF norepb B qenr nocraBoK. flna eroroHeo6xogruo o6ecneqilTb pag,qeneHile pilcKoB, 3arpar, npu6urnr, o6ueH raHsoplvraqneit vt3HaHHflMt4 MeXAy nOCTaBt4r4KaMh u norpe6urerFM14 ecex ypoeHerZ.

3.2.3.13 Go6nrcgeHhe craHflaproBHeyxocHnreJ'tbHoe co6no.qenre nofloxeHhil crangaproB, per.naMeHT9B,

nHcrpyrqril r Ap. o6searenuHutx ,qoKyMeHToB FB.nFercF Heo6xo4rauslur ycnoBheM$yurqnoHilpoBaHrF h nocronHHoro ynyLLueHHF npolleccoB opfaHil 3allvlA. flpraBblFBneHilil HerqocrarKoB vlunu aogvloxFtoctefr nx ynyqlueHun, corpy,qHHKt4 AonxHblco6nrc4aru .qeficrayolqme AoKyMeHTbr ,qo npv+nrvfl ilaMeHeHnrl a ycraHoBneHHoMnopFrqKe.

3.3 [enra H qenenonaraHle B KoHllenqrara EepexnlBoro npo]r3Bo4crBa3'3.1 [enenonaraHue B KoHqenLlvrw F,11 nepeHocmr aKLleHT c KparKoBpeMeHHbrx

qenetl Ha Aonrocpot{Hbte Anfl noBbrlueHilF ycrofivueocrn 6roHeca. n[nn etoio oco6oeBHHMaHHO npil ycraHoBfleHnil qenefi cne,qyer y4enfiTb He ronbKo pe3yl'tbraraM, Ho t4yBenilqeHilto eogvloxHocrefi npolleccoB, ynyLtlueHnrc nx xapaKr-epilcl4K(npouaao4rrenbHocrt4, cKopocl4, eS$errraaHocrll r4cnonb3oB aHnA Bcex BilAoBpecypcoa). LlenenoraraHile KoHqeHrpr4pyercfl Ha yBentaLteHilh LleHHocrh AnFnorpe6rrenn u coKpaqeHrt'l peanbHbrx tA noreFflqhaflbHbtx norepb, BbtpaxeHHbtxKorr4qecrBeHHo. flnn 4ocrv>KeHtfl r]eneil 5n Heo6xo4urvro paccMarpuBarb co3gaHileqeHHocrl4 Ha pa3nilqHblx ypoBHFX: MeXOpraF{n3aL{iloHHOM, OpraHil3aqhoHHoM,npoqeccHoM.

3.3.2 Konqenqrr 5n oxBarbrBaer Bce ypoBHl4 uenoqKr co34aHhfl r-leHHocrr4,HaLfnHae c B3ahMoAehctstnn opranrsaqrfi B Llen[ no(]TaBoK (rvrexopranrsaquoHuurfrypoBeHb 1), saxaHvHBaF ypoBHeM KoHKperHbtx onepaqrrZ (ypoaens 4) (pr,rcyuox 1).

6\

KOHEi,IH$*fl*TFsSl4?F b

s

nGcTABlLlHt{1-rs ypost{s

nocTA,Ett{t4Kn-ru ypoBrifi

rel

sFfAH,t4SAilt4S

qs-*O6ogHaqeliun:O- uexopraHfi3aL{HoHHbrri ypoaeHu@ - yponenu opfaHH3aqr4t4@- ypoeeuu npoqeccoB@ - ypoaenu onepaqmfi

Pracynox 1 - YpoeHra noroKa co3AaHhfl qeHHocrr4

llpoexm |OCT P

3.3.2.1Vpoeexu 'lKonqenqrn 5n Ha MexopfaHr3aqiloHHoM ypoBHe rnh ypoBHe L{enil nocraBoK

BKT]CIL]ACT:

pacnpocrpaHeHHe rpe6oeaHnfi u oxrtganuirt KoHeqHoro norpe6rrenn vopraHr3aqurZ-yvacrnilxoe 6neHeca no ecerl qenu nocraBoK;

onpeAeneHue eAuHoro ,qnfl ecetZ qenr nocraBoK noroKa co3flaHrfl LleHHocl4flne KoHeqHoro norpe6rrenr;

peanr3aLlil}o nphHqHna BbtrflfvBaHnf, 3aKa3oB KoHeqHbtM norpe6rrefleM noecefi qenu nocraBoK;

onpeAenenre neo6xoEt4Mbtx $rnaHcoeofo 14 raH$opuaqnoHHoro noroKoB noaceil qenn nocraBoK;

onpeAeneHHe nopFAra geilcreuil no ynyqueHilto noroKa co3AaHHF LleHHocn4no eceil qenu nocraBoK.

3.3.2.2 Ypoeenu 2KoHrlenrlrac Efl Ha ypoBHe opraHil3allht4 BKntoqaer:

ilHTefpaqnto npoLleccoB co3,qaHus qeHHocrlt e o6qyo Llenb nocraBoK ,qnqKoHeq Horo norpe6ure.nn opraH H saqrl'z;

onpeAeneHue noroKa co3rqaHr4F LleHHocrv AnA norpe6rreflfl B opraHfi3aqrn;ilcnonHeHile 3aKa3OB B OpraHil3aU,l/M Ha npHHr-ll4nax BbtrHrvBaHnfl;onpe,qefleHre Heo6xoAt4Mbtx $nHancoaoro u ran$oprvrarliloHHoro noroKoB no

eceil opraHn3aqrzt'zr;

onperqeneHhe nopFAra Aeilcrenil no ynyquJeHilo noroKa co3AaHhF LleHHocl4.qnfl norpe6nrens no eceil opraHh3aqilil.

3.3.2.3 Ypoeenu 3KoHqenqraq Bfl Ha ypoBHe npoueccoB opraHh3a|.vvt BKflloqaer:

ilHTerpallhto npoqecca B noroK co3,qaHHfl LleHHocfl4 AnF norpe6nrennopraHu3aLlrh;

onpe,qeneHile Kalt4oro npollecca, KaK noToKa co3AaHt4F qeHHOCTI4 AneBHyrpeH Hero norpe6nrene ;

ilcnoflHeHHe 3aKa3OB B KAI(AOM npoqecce Ha npnHLlilnax BbtTflrhBaHile;onpe,qeneHre Heo6xoiq[Mbtx MarepranbHoro ra raH$oprvrallnoHHoro noroKoB no

ecefi qenoqKe co3AaHHF LleHHocl4;onpeAeneHile nopnrqra geilcrauil no ynyqlueHnto noT.oKa co3,qaHns qeHHocrr4 B

npoqecce.3,3.2.4 Ypoeeus 4Konqenr-lns 5l-l Ha ypoBHe onepaquil BKltroqaer:

ilHTerpauhK) onepallh14 B noToK CO3AaHfiq LIeHHOCTI4 Anf, BHyrpeHHhxnorpe6rreneil npoqecca ;

onpeEeneHhe onepaul/il[, KaK noToKa co3rqaHhfl qeHHocril rqng BHyTpeHHeronorpe6rrenn n pollecca ;

onpeAeneHue nopgAra 4eilcrevit no ynyqlueHhto noroKa co3,qaHhg LleHHocrylHa onepaquh.

3.3.3 KoHqenqms Efl pacnpocrpaHqercfl Ha Bce Bh4br flerrenbHocrra (npoqeccur)op ra H h3aLl uvt (pncy nor 2) :

npoqeccbt ynpaBneHilfl;npoqeccbt co3.qaHilfl LleHHocn4 (unu ocHoBHbte npoqeccur);BCnOMOraTenbHbre rnr no,qEepxuBaloulile npoqeccbt,

OrpanuveHre npnMeHeHrF KoHqenLlilra 5fl ToJ'tbtKo npon3Bo4crBeHHbtMt4npolleccaMh cyulecrBeHHo yMeHbluaer BbtroAbt opfaHil3allvtt ol ee npnMeHeHilg.

BoanMocassu rpynn npoqeccoB opraHH3aqnv n E3ailMo4eftcre4e gaHuoilopraHu3aqilu c nocraBl4HKaMil H norpe6urensun qepe3 noroKl4 npoAyKqt4t4, 3aKa3oB,

6

hHSopMaqilhnpeAcTaBAeHbl

u $ranancoBbteHa pucyure 2.

noToKt4 npH co3AaHil14

flpoexm fOCT P

qeHHocl4 Afls norpe6rrenefr

Cnrrem* h{€}t€gilqt"{exTs 6pF€}itlrtfi r{t4!i

flpoqecculrnpaEfleHlrs{5epex..m.reu*im*.ne&xuew),

{-Tp*qecc ul*csAaHHFt r.l€t-tHacrit

fi poemNpcea Hfi e, ri pD FtsEogcreD,

EcnorcorateaugcrenFEqstrcbl{fiepexnnere

*{Jcryroteanue"6*pexnlrsas naruc :rNrca)

ll*rcr lara:on

P r cyH oR 2 - KoHrlenqrafl 5n Ha ypoBHe rpynn npoL{eccoB opraHil3 aqvn

3.4 opranll3aqnoHHafl crpyxrypa B KoHqenqhH EepexnrBoro npox3BoAcrBaKoHqenqrn Sepexnreoro npofi3BogcrBa npe4nonaraer crpeMneHhe K nflocKolZ

opfaHh3aqhoHHoil crpyKrype. CoxpaqeHhe ypoBHeil ynpaBneHhe B opraHH 3aqvtvo6ecneqfiBaerce 3a c''ler nepe.qaqH Lracrta ynpaBneHL{ecKux $yHxqrara B npoqeccblco3EaHiltl LleHHocrl4 ,qnq norpe6rrenetl, ilcnoflb3yn npilHllfinbt fi Mero4bt Eepexnt4Boronpoil3Bo,qcrBa. OneparueHoe nnaHhpoBaHne BcrpauBaercfl B npoqeccbr Ha ocHoBenphHqrna BblrFrHBaHiltl il nprMeHeHrfl KaH6aH; opraHil3allhl (xax $yHxrlranMeHeAXMeHTa) B npoqeccax co3AaHilfl LleHHocn4 o6ecneqhBaercq 3a c..terAenerilpoBaqufl noflHoMoqnil v pa3Bnrvfl ntt1epcrBa cpe4r hcnonHilTenef; MorhBaqhrpeanh3yerctt qepe3 caMoMorl4BaLlillO Ha OCHOBe CoqilanbHbtx norpe6HocrelZ,norpeoHocrl4 B nptrcHaHnv, caMopea nu3aqtln; KoHTponb - Ba cqer BcrpoeHHoro Ka.-recrBaMero,qoB Poka-yoke, crarvcrtlqecKHx MerorqoB, ca Mo KOHTpOnq.

3.5 l'lorox co3gaH[f, qeHHocrl,t Anf, norpe6r4Tenf,

leHrpanuHblMLl noHnTt4flMt4 KoHLlenL{viu F,ll rBnflrorcn LleHHocrb n noroK co34aHilgqeHHocrl4. Heo6xo4ruo opraHH3oBarb noroK co34aHMn qeHHocrr4, no3BonflrcLqhfipeanr3oBarb KfitoqeBoe A.r'lF Efl npaeraflo: (cHavana npo4afire, nororu npoh3Be4ilTe>.

Coa4auue LleHHocril rqnc norpe6ilTenl B opraHh3allaA.A cocrovtr r43 MHoxecrBanpoqeccoa/onepaqufi, B o6uleM cnyrlae o$naAarcLqux pa3Hol7 nponycKHoficnoco6nocrbto. eS$errraBHocrb BbrnonHeHnF 3?K?3orB onpe4enlerce creneHb1gcofflacoBaHHocrl4 MeXAy CO6Oli npoLleccoe/oneparlr,rrZ no nponycKHorz cnoco6HocTl4.ButpaeuneaHne nponycKHotl cnoco6Hocrh npoLleccoe/one ptr)^i nogeonqer e6$errneHoBblnoJ]Hqrb 3aKa3bl norpe6ilTeaeil c Mt4HuMaflbHo Heo6xoAt4MbrM Kol.n4'.{ecrBoMMarephanbHbtx u npon3BoACTBeHHblX aKTilBOB B Mr4HhMaflbHbte cpoKl4.

Ena opraHh3aqnr noroKa co3AaHHr rleF{Hocn4 n nocne4y}or4ero erocoBeplueHcrBoBaHiltl B KoHqenLlhl4 5n hcnonb3yror coorBercrBylou-lhe Merogbr tA14HCTpyMeHTbt.

Ilpoexm I-OCT P

3.6 fln4epcrBo, BoBneqeHHocrb h MorhBaqltn nepcoHara

3.6.1 .l'lh,qepcrBoruflepcreo paccMarphBaercfl, c ognofi cropoHbr, KaK Hoeuril Tiln

npoil3BoAcrBeHHblx orHoLreHril u rar KynbrypHafl ycraHoBKa n qeHHocTb - c gpyrora.Sepexnueoe npoil3Bo4crBo ocHoBaHo Ha HoBoM noBeAeHHr pyKoBo4urenerZ,MeHeAXepoB, cneLlilaflrcroB, cnyxaqrri r pa6ovnx. 3a4ava pyKoBo,qilTenerlopfaHu3aqnn npeo6pa3oBbtBarb nn4epcKre Mon4Bbt nepcoHafla B cilcreMy noBeAeHrF,opileHTilpoBaHHyro Ha norpe6hre"ne, aKqhoHepoB, nocronHHoe yny.queHue il cHhxeHhenoTepb.

3.6.2 Boene.teHneBoeneqeHre nepcoHafla B 5[1 pocruraercq 3a cqer co3AaHilfl cneLlilanbnofi cpe4ur

u orHouleHnfi MexAy corpy4HilKaMh, B Koropbrx raxlqurfi Moxer Bbtno.nHflTb ponh nQyHxrlran, KaK npaBuno, csoficrBeHHbre pyKoBo4l4Te.nrM: nflaHupoBaHile il opraHh3auv1AeFTe.nbHocrl4, paepa6orrca cTaHAaproB, KoHTpoflb, MorilBaqilff. [nc peanil3aLlut4nepeqilcneHHblx $yHrqril cnellranilcraM, cnyxalqnM n pa6ovull npe4ocraBngercgnpaBo yLtacrBoBarb B MexQyHxquoHanbHbtx KoMaHAax u npoeKTax no ynytilueHnto Hapa3Hblx ypoBHFX ynpaB"neHilfl B ponH nH,qepa rpynnbt, ttHvtt.];tAaropa, eKcnepTa h Ap.

3.6.3 MorueaqunMornaaqnn e 5n npeflcraBlnercn KaK cncreMa qeHHocrefr, npilHqt4noB,

npoqeccoB, MeroEoB, HanpaBneHHaF Ha co3rqaHre ueo6xogt4Mbtx ycnoerfi peanv3aqwvlcoLlranbHutx norpe6Hocteti, norpe6nocreft e npil3HaHilu il caMop eanvaaqvu corpyflHilKat4 tAx vcnoflb3oBaHHe B ilHTepecax opraHn3an.J.vtA.

3.6.4 finn e$QeKruBHoro rcnorb3oBaHufl noreHllnana corpyflHt4Koe Heo6xo4r4Mopa3BilBaTb KOpnopaTHBHyto Kynbrypy B opraHh3awv, ocHoBaHHylo Ha cneAylotl-ll4xnofloxeHhcx:

orKa3 or cl4creMbt HaKagaHVfl 3a ourr6rn/necoorBercrBtt+, T.e. npu3HaHhe, r{To6onuulrHcreo npo6neM B opraHu3allvtvt cBA3aHbt c cr4creuorl naeHeAXMeHTa, il ToflbKoue6onuu.toe KonhqecrBo - c hcnonHhrennMu;

oTKpblrocr5 vi npo3paLrHocTb cr4creMbr ynpaBneHilfl opraHn3aLlh14,nprBepxeHHocrb Bbtctuero pyKoBorqcrBa npilHqt4nau Ef1;

BcecropoHHtltt ct4creMa o6ueHa ran$oprvarlraur o LlenFX h xo,qenpeo6paaoeaHufr, T.e. rqoBerqeHile nocraBneHHbtx r-{enerl ,qo cBeAeHfiF Kax{Aoropa6orHrra. But4erxeHue o6qeil vi+ev, Koropafl 6urna 5ur noHFTHa n lnnswa BceMcorpyrqHilKaru r o6r'eAVHVna vx',

AoBe,qeHHe Ao Kax4oro corpy,qHnKa 3HaqilMocrn ceoefi ponu B Llen[ co34aHhrqeHHocrl4 AflF norpe6utenq, BnnAHVA Ha Kal{ecrso, Oe3onacHocrb h ,qocrhxeHue o6r.r1etZqeflH opfaHr3aqHH.

3.6.5 Vcnex MoIepHh3aLryuA cncreM npoeKTilpoBaHVf, N paspa6orKn npo,qyKqfiHnpoil3BorqcrBeHHblx cl4creM il ct4creM MeHerqxMeHTa opraHn3at4vl4 3aBilcl4T B TOM r{hcneor noHhMaHnF corpy4HHKaMr 6aencnurx nonsrril 5fl, TaKhx KaK: LleHHocrb AnAnorpe6rrenR, noroK co34aHilF LleHHocn4, coBeplueHcrBoBaHhe noroKa co3rqaHilflLleHHocrl4, noreph B noroKe co3rqaHrc LleHHocn4. Butcllee pyKoBorqcrBo AonxHo olleHilTbKoMnereHTHocrb corpyrqHnKoe e o6nacrn 5l-1, onpe4enhrs norpe6Hocrb B ilx no4roroBKe,opraHH3oBarb noAroroBKy KaK Ha pa6ovrax Mecrax, TaK il B cneqhafibHbtx na6oparopnnx5f1 ncxogc r4x nocraBneHHbtx qenefr r 3a,qaq npeo6pasoeaHnfi.

3.7 Merogur Eepexnfl Boro npoyt3BoAcrBa

K ocHoeHutM Mero4avr 6fl orHocer cr'te4ytou_lhe:Kapra noroKa co3,qaHnn qeHHocrr4 (VSM);opraHh3aLlrn pabovefo npocrpancraa (5S);cra Hrqa prr 3aqtA+ pa6orur ;

BVsYanV3al4VA;

8

Ilpoexm |OCT P

6urcrpar nepeHanagKa (SMED);3al4ura or Hen pe,qHa Mepe H H stx o r_un6or (poka_yoke)

;

ran6aH;sceo6qee o6cnyxraaaHue o6opygoeanr,rn (T'pM).

n[aHnutft nepeqeHb coAepxrr rpa4ilqHoHHbte AflF 5n Merogbt. Kax<,4orlopraHH3aqnt4 cne4yer onpefleflilTb co6creeHFrutil Ha6op MerorqoB H ytHcrpyMeHToB B3aBHcl4Mocrl4 or reKyt{ero cocroflHl4n ,qnn rqocrilxeHfiF cBoytx r1enefi npr peanvgaqt1t1KoHL{enqru 5f1.

4 TepuuHbt H onpe4eneHufl

4.1 6epexnueoe npox3BoAcrBo (lean production): KoHqenqrn opraHr3allilr/6ttgneca, opHeHTupoBaHHan Ha co3rqaHile npuBflexarensHofi LleHHocrl4 4nn florpe6nrensnyreM SoprurpoBaHtfl HenpepbrBHoro noroKa co3AaHUF qeHHocrt4 c oxBaroM BcexnpoqeccoB opraHil3au,vvt vt ttx nocroFHHoro coBep[ueHcrBoBaHnfi i{epe3 BoBfleL{eHilenepcoHar'ta r ycTpaHeHne Bcex BhAoB noTepb.

flpnnlteqaHrF1 Eepexnreoe npor3BoAcrBo npeAnonaraer:

opfaH il3aLlfi lo npollecca BbtrFrkl BaH rq 3aKa3oB norpedrrenR u r :

coKpau.leHre BpeMeHil rcnonHeHilq 3aKa3oB,

- HenpepbrBHocTb noroKa 3aKa3oB;

- paBHoMepHocTb noToKa 3aKa3OB;ru 6rocru (a4a nrr e nocrs, rpancso pnlt r pyeru ocru) ;

- noBceMecrHoe coKpaqeHre norepb.2 Konqenqrs 6fl oxearbrBaer Bce npolleccbr opraHil3aLlil14, BKntolran npolleccbr MeHeAXMeHTa,

npoqeccbl npoeKrnpoBanvs, HIAP r,r OKP, oocnyxmeanvA, nofvtcrvtKl4 14 Ap.

4.2 qeHHocrb (value): floneaHocru, nphcyqae npo4yKqr4r4 c ro'.{Kr4 3peHilflnorpe6urenF H HaxorqFqan orpaxeHhe B qeHe npoAax il pbtHor{HoM cnpoce.

11 pr,rwreqaHre - l_]ennocrb, npncyulae npoAyKqr4r, co34aercn

BbrnonHeHilF psAa nqeilcrarfi: HeKOTOpbre v3 ernx 4eficranfi co3Aaprnorpe6nrenF, a ocranbHsre neooxoAl4Mbt B COOTBeTCTBtAV C OpfaH4;raqneiloKa3aHiln ycnyrr [15].

4.3 4eicrBue, co3Aapqee qeHHocrb (value creating): flerlcrerae, $oprvrr,rpyouleenorpe6urefl bcKhe ceofi crea nporqyKllt4t4.

4.4 noror co3AaHHt qeHHocrn (value stream): Ece geficrBt+, KaK co3rqapuJile,TaK il He co3Eaou.lhe LleHHocrb, Koropbre no3Borntor npo4yKt_lnu npohtvt Bce npolleccbt orpaapa6orKh KoHLlenqun Eo 3anycKa B npoil3BorqcrBo L1 or nphHnl4l 3aKa3a ,qo AocraBKhnorpe6urenrc.

l'lprueqaHile - flannute 4eftcrsnr BKllroqapr e ce6q o6pa6orry r,tr$opnlarlrrrr, nonyvennofi orKnileHTa, a raKxe onepaquI no npeo6pa3oBaHilo npoAyKTa no Mepe ero ABilxeHrn r norpe6ilTefl19.

4.5 qenoqKa nocraBoK (supply chain): CoeorynHocru opraHnsaqril,B3ailMoAetZcrayrcqnx B MarepuanbHbrx, $rHancoBbtx ra ran$oprvlaqhoHHbtx noroKax, aTaKXe noroKax ycnyf or l4croLtHr4KoB r4cxoAHoro cbtpbF Ao KoHeqHoro norpe6urenq.

4.6 Marepllanunutfi noroK (material flow): ,[enxeHne npegMeroB no noroKyco3flaHufl qeHHocTr4.

f1 prn,teqaHile - B KaqecrBe npeAMeroB Moryr Bbrcrynarb Marepilanbr, cbrpbe, KoMnneKTyror4ile,saroToBKt4 t4 T.n.

4'7 un$opuaqnounuli noroK (informatiom flow): lemxeure ran$opvrar+ara nonoToKy co3AaHilg LleHHOCTr4.

4'B noroK eArHhqHbtx ms+enuh (one-piece flow, single-piece flow):f'lpouaeogcrBo 14 nepeMeuleHile 3a oAnH pa3 o4Horo r3fle.nilF.

opraHil3aqfiet4 B pe3ynbTareqeHHocTb c TorlKt4 3peHilg

npoqecca npoil3BoAcTga nnn

flpoexm FOCT P

flprar'reqaHre - noroK eAhHr4LrHblx us4enufi paccMarpilBaercn TaKXe KaK npfiHtliln opraHu3aLlnunpou3BoAcrBa, KorAa il3Aertlfl, Marepilanbt, AoKyMeHTbt t/ Ap. o6pa6arurearcTcs no oAHoMy B nopFAKe fixnocTynneHfiq.

4'9 BblranKHBatoqee npolt3Bo4crBo (push procluction): Merog opfaHil3aqnilnpoH3Bo,qcrBa, npil KoropoM o6pa6orra npogyKqt4t4 npoil3Bo4t4Tcn rcxo,qfl vanpofHo3t4pyeMoro cnpoca c nocneAytor4t4M nepeMeuleHreM uspenufr Ha cj'te,qypulyroonepaqnlo hnu Ha cKnaA, He3aBhcr4Mo or $axrrvecKoro TeMna pa6orur cne4yrcqeftonepaqilil/npoqecca.

4.10 BblrtrrBarcqee npor3BogcrBo (pull production): Merog opraHH3aqilHnpoH3Bo,qcrBa, npil Koropona o6pa6orKa npoAyKql414 npoil3BoAVtrc+ Ha ocHoBe cilrHanoB onorpe6uocrnx nocneAytot{t4x onepaqraft o cBot4x norpe6Hocrnx npe4bt,qyull4MonepaqfisM.

liprrueqaHile - Butrnrueaoqee nporsBoAcrBo HanpaafieHo Ha npeAorBpauleHilenepenpofi3BoAcrBa u cHl/xeHre He3aBepueHHoro npou3BoAcrBa nocpeAcrEloM nocraBKn npoAyKqt4t4 poBHocronbKo Ll rofAa, cKonbKo 14 KorAa rpe6yercn nocneAylotleMy npolleccy vlnrA norpe6rreno.

4.11 noreph (waste, muda): Iro6oe 4erZcrere Ha Bcex ypoBHFX opraHil3allilr4,KOTOpOe nOrpeonner pecypcbt, Ho He co3Aaer qeHHocrv EnA no,rpe6rrens.

['l prueqaHns1 B 6onuuutHcrBe noroKoB co3AaHilF qeHHocn4 Aeilcrerq, co3Aapulfie qeHHocrb c roqKfi 3peHng

norpe6rrenn, cocraBfislor He3Haqnre-nbHyro Aono Bcex BbtnonHFeMlbtx Aerlcreilil. Coxpaqenue(ycrpaueHr,re) 4eftcrarafi, co3Aapulr/x norepr, npeAcraBnqer co6oil eaxHefiLUilft rcroqH14KcoBeplueHcTBoBaHfig noToKa co3AaHt4g LleHHocrr4 t4 yBenilLteHfiF yAoBnerBopeHHocT/t 3afiHTepecoBaHHbtxcTo00H.

2 OcHoeHure Bugbt norepb npfiBeAeHbt B nptanoxennu A.

4.12 rpaacarqltoHHbte r3Aepxrn (transaction cost): hegepxrr, Bo3HilKaoul4e B

npoqecce nol4cKa naprHepa, BeAeHHfl neperoBopoB o xonuuepvecroil cAeflKe, ee3aKfltoqeHilfl 1/ KOHTpOflF 3a XOAOM ee BbtnoJ.tHeHrF.

f1 prueqaHfie - TpaucaKqroHHbre il3AepxKr4 cocroqr r43 r43AepxeK cocraBreHnA vr gaonroqeHug

KoHTpaKra; il3AepxeK HaA3opa 3a co6nrcgenuev KoHTpaKra u o6ecne.leHilc ero BbtnonHeHilF BnpoTl4BononoxHocrb npon3BoAcTBeHHbrM N3AepXKaM, 9BnFrcU.ll4Ml4CF

'r3AepxKaM[, BO3Ht4Kapu]r4Mh npil

BbrnonHeHnil KoHTpaKTa.TpancarqroHHbte il3AepxKt4 - orHolL.leHilF MexAy ntoAbM14, a u34epxKr4 npon3BoAcrBa - r3AepxKr4

oTHOr.lleHils uex(Ay ntoAbM14 fi npeAMeTaMu

4-13 BpeMe or 3aKa3a Ao onrarbr (order-to-cash time): Bpervrn c MoMeHranonyqeHrF 3aKa3a or norpe6vren+ rqo nonyLteHHF or Hero onl.tarbt.

flprueqaHile - 3ro speur Moxer a rofi unrt nnoh creneHn coBnaAarb co BpeMeHeMBblnofiHeHl4F 3aKa3a B 3aB[ct4Mocrt4 or roro, pa6oraer nu opraHut3allilF B pexfiMe npofi3BoAcrBa Ha 3aKa3rnil orrpy3Kr4 co cKna4a, or ycnoanfr onflarbt 14 r.A.

4.14 BpeMf, npott3BoAcrBeHHoro qHKna (production lead time): Bpenannpoxox(4eHilfl npo,qyKqhh qepe3 Becb npollecc Hnh noroK co3,qitHt/ff qeHHocl4 or nepeofionepaLllt l4 4o nocnegneil.

llorrrlteqaHuF'1 Ha ypoene npeAnpugTt4t BpeMF npofi3BoAcrBeHHoTo qilKna He BKntoL{aer BpeMc HaxoxAeHfiq

nporqyKqril Ha cKflaAe cblpbs/MarepfianoB il cKnaAe roroeofi npoAyKrlut4. !annoe noHflTfie raKXenpfiMeHflercn 4nn o6osHaqeHfiq BpeMeHfi BbtnonHeHilF npoerfia.

2 Bpeun npoh3Bo.qcrBa qBnqerce qacrbro BpeMeHfi (or pa3fpy3Kr4 Ao nocraBKil)).

4.15 epenfl (or pa3rpy3Ku Ao nocraBKn> (dock to dock). Bpeun, nporueguee orpa3rpy3Kt4 cutpun/uarephanoB, BbtnycKa roroeofi npo,qyKqhn Ao orrpy3Kr4 npoAyKqr4r4norpe6nrenrc.

FlputtteqaHue - Bpevn <or pa3rpy3Kr4 Ao nocraBKil) noKa3brBaer, KaK6urcrpo cbrpbe/Marepranbrnpeo6pasyrcrcs B roroByo npoAyKt_ll/lo t4 orrpyxaorcff norpe6rrento.

10

Ilpoexm |OCT p

4.16 epeue BblnonHeHur 3axa3a (order lead time): Bperr,tn oxv1aHvtl npo4yKqr4r4norpe6urereM c MOMeHTa pa3MeuleHnA 3a(a3aAo ero nonyqeHnfl.

4.17 BpeMr. o6pa6orrra (processing time): Bpervrr, B reqeHfie Koroporo HaAnpo,qyKToM rger $axruLlecKaq pa6ora (npr npoeKTnpoBaHW vnn npor3Bo4cree), aTaKXe BpeMfl, B TeqeHile Koroporo peafibHo npoHcxoArar o6pa6orKa 3aKa3a.

l'l prrueqaHile - Kar npaBilrlo, BpeMF o6pa6orxn cocraBJrner He3HaqilrerbHyro qacrb BpeMeHunpoil3BoACTBeHHOrO ULlKfl a.

- 4'18 Kapra noroKa co3AaHut qeHHocrr4 (value stream mapping): Cxeua,nso6paxaloulae rax{quttI oran MarephanbHoro tA urHsopvraqhoHHoro noroKa,Heo6xo4rMbtx AflF roro, vroobt BbtnorHLtrb 3aKa3 norpeorrenn.

4'19 opraHil3aq,lr pa6overo npocrpaHcrBa (5S): [lsru B3ahMocBfl3aHHbrxnpHHl-lrnoB opraHh3allnv pa6overo npocrpaHcrBa, HarrpaBfieHHbtx Ha MorhBaLluto t4BoBfleqeHHe nepcoHana B npoqecc ynyvuleHrrZ, cHhxeHile norepb, noBbtueHile6esonacHocrtAn y4o6crea e pa6ore.

4'20 qa\qaprh3oBaHHae ph6ora (standard work): ro'{Hoe onilcaHue K3144oro4eficrera, BKntoLtatoulee BpeMf l-lrKna, BpeMF TaKTa, nocneAoBarerbHocrb BbrnoflHeHhFonpe4eneHHblx 3aflaq, MnHHMaIlbHOe KO.nnqecrBo 3anacoB lqr]F BbtnonHeHnF pa6orur.

4-21 eutyanu3aune (visualization): PacnofloxeHne Bcex rHcrpyMeHroB, 4eraflefi,npor3Bo,qcrBeHHblx Ctragnil r raHQopwaqlzl'z o pe3ynbrarrBHocl4 pa6orurnpoH3BoAcreeHHoil cl4creMbl raKilM o6pasovr, qro6ur onn 6stnr nerKo BilrqrMbt, il .{ro6utnto6otl yqacrH14K npoil3BoAcrBeHHoro npoqecca c nepBoro 83rnr4a Mor oqeHilTbcocToqHre cilcTeMbt.

4'22 6Ytcrpae nepeHanaara (SMED, single minute exchange of dies): l-lpoqeccnepeHanaAKr npon3BoEcrBeHHoro o6opypoealvie AnF nepexo4a or npoil3BoAcrBaoAHOTO BtAAa fleranu K ApyroMy 3a MaKCilMaJ'tbHO KOpOTKOe BpeMfl.

4'23 sa.hnra or HenpeAHaMepeHHbrx oun6ox (poka-yoke): opranr3arlhoHHbre hhHXeHepHble npreMbl, no3Boflflrot{He Hcnor'tHl4Tefl|o npH pa6ore rg6exaru outu6or;

4'24 ran6an (kanban): cpe4creo raH$opMr4poBaHilq, c noMoll1bp Koroporo Aaercqpa3peueHne ttntA yKa3aHre Ha npon3Bo,qcrBo t4nh nepeEaqy H3Aen uil a a npoH3BoAcrBe,opraHu3oBaHHOM nO npilHqt4ny BbtTfl rhBaHVfr;

flpun/|eL{aHfie - B nepeBoAe c FnoHcKoro FsbrKa o3Haqaer <<6upra> ilnil (3Haqor>>. Hanooneer3BecrHblM fi pacnpocrpaHeHHblM npuMepoM TaKilX CpeACrB KOMMyHV(aqiviu cnyxar Kapror{Kt4 ran6ax. BoMHoTl4x cnyL{aFX oH14 npeAcraBnttor co6ofi nrcrKt4 6yn,tarr, uHorAa noMeLLleHHbte B npo3paL{HbtenflacrilKoBble KoHBeprbl, Ha Koropbtx yKa3aHa cre4ytoulan nr-r$oprvraqran: Ha[MeHoBaHile Aeranfi, HoMepAeranil' BHeLUHI4li nocraBull4K t/1nn anyrpennril npoLlecc-nocraBlrp4K, r{ficno us1ennit B ynaKoBKe,MecrononoxeHile cKnaAa r npollecca-norpe6nrens. Ha KaproqKe Moxer 6urru noueqeH urpt4x-KoA A5ecr{l4TbtBaHfiq ilnu aBToMaTilqecKoro BbtcTaBneHilq cqeTa.

4.25 eceo6qee o6cnyxueaHhe o6opy4oeaHnA (TPM, total productiveMaintenance): Cracrerua o6cnyxvBaHtfl o6opy4oeaHilF, HanpaBfleHHag Ha noBbr.ueHnee$$errueHocrl4 ero ilcnorb3oBaHfiq 3a cqer npe,qynpex(qeHhs 14 ycrpaHeHhn norepb HanpornxeHilil Bcero xfi3HeHHoro qnKfla o6opygoaaHVfl .

4.26 aBroHoMH3aqrr (autonomization): flepegava MaruilHeqefl o BeqecKoro u HTen.neKTa.

Synrqnft

f1 prn,|eqaHne - llpraneceHne qeroBeqecKoro fiHTerfleKTa B Mar.xr4Hbr npeAnoflaraercnoco6nocru o6opy4oBaHt/1A caMocronTeflbHo o6napyxunaru nepaurfi 4e6err, nocfle qero cpa3y

ocraHoBl4Tbcq Vl CVfHanil3upoBarb o roM, .lro Heo6xoAt4Mo BMeuarefibcrBo oneparopa. eror no.qxog,Ha3blBaeMblil rHaqe A3fiAoKaJ BnepBbte 6utn npuveHen Carurr Toe.qoit B Haqare XX aexa B HoBoM npoeKTeaBToMarrqecKoro rKaqKoro craHKa, roroputft HeMeAneHHo ocraHaBtuBancq, ec.nu pBanacb Hr4Tb.Snaro.qapn oroMy oAl4H oneparop Mor oOcnyxraarb HecKonbKo craHKoB, xe 6oscu Bbrnycl4Tb MHoro6paroaannoit txanu

11

llpoexm |OCT P

flpranoxexue A(cnpaeounoe)Bngul norepb

B KoHqenqrra 5fl BcecropoHHee ycrpaHeHHe norepb paccMarpilBaercff KaKocHoeHoil cnoco6 cHnxeHile 3arpar. ocHoeHsre BhAbt norepb BKnoqarcT:

1) nepenpou3BoEcrBo: npogyrr/ycnyra npoil3Borqr4Tcq B 6onuureu o6uenae, qennrpe6yercn 3aKa3qrKy;

2) na6utror 3anacoB: xpaHeHhe np6urx 3anacoB B Nrol'rr4LrecrBe, cyulecrBeHHonpeBbu.!arcluleM MhHrManbHo Heo6xo4ruoe;

3) TpaHcnopl4poBKa: fliluHee,qBilxeHne MarepHafloB;4) 3a,qepxKl4: 6onsulre npocrol4 MexAy oranaMh npon3Bo,qcrBa nporqyKTa

/eul non He Hnfl y cnyfvt',5) EononHilreflbHaF o6pa6orxa: nvwHr.A o6pa6orrcalpehcteun v3-3a

HecoorBercrBytol4l4x t4HcrpyMeHToB vnu nnoxorl KoHcrpyKr.+414 nporqyKTa (ras-aaHecoorBercrByto qe ro nna H il po BaHVfl h n poeKTu poBaH HF ycnyrrrr)

;6) nepeMel4eHilF: .nhlltHne ABilxeHuF qer'roBeKa, norepil npfl no,q6opeMarepranoB, noncK KoMnoHeHTOB, 14HCTpyMeHTOB, rAHQOprUar_1ilyt, AoKyMeHToB;7) 4e$exrur: gopa6orra v or6paKoBKa Hecootrercreyroqefrn poAyKqr4 l4i H e H agn exa ulee B bt n or H e H ve y cny ru;

8) il3MeHql4Bocru (mura): HepaaHoMepHocrb BbrnonH{3Hr4g pa6orur, xone6aHilccnpoca, nocraBoK, necra6nnuHocrb xapaKTephcrrK npoAyr(qtAtl

9) neperpy3Ka (muri): vsnvruHflA 3arpy3Ka o6opygonaHnA vnv oneparopoB,Bo3HHKarcLqatl npil pa6ore c 6onuulefi cropocrbp vnv reMnoM lr c 6onuu.ruMtAycnnu Mt4 BTeqeHhe Aonrofo nepiloAa BpeMeHr no cpaBHeHIto c pacverHor,r Harpysrcofi;

10) HesageficrBoBaHHbrtI norenqran nepcoHafla: Hecnoco6Hocrb B no.nHorl vepeilcnonb3oBarb ranaHr r cnoco6Hocrr4 np4erZ;

11) TpaHcaKqfioHHbte H3,qepxKr4. r434epxKr4 cBfl3aHHbre c goroeopnoraAegTenbHocTblo, a TaKXe MeHe,qxMeHToM;

12) He,qocraroqHafl qeHHocrb npo,qyKqfiil: HecoorBercrBile npoflyKLp414o>nA AaHt{FU n Orpe6 r r e nf, v .qpyrh x 3a il H Te peco Ba H H brx cro po H .

flprrueqaHilq1 llorepu, nepevrcneHHbte B nyxrrax 1)-7),

(muda).,[ononnurenunure BtaAbt norepb vKa3aHblnpilMeHeHfi u ronqenqnn 5f1.

FB.ne orcn TpaAil qfi oH Hora xnaccu$ nxatluefi norepbHa ocHoBe onbtTa, HaKonneHHOro npfi Ult4ooKoM

2 l-lorepu, nepe\'lncneHHbte B nyHKTax 1)-7), e Oonsuefi creneHn orHocercn K AeerenbHocrr4ilcnofiHurenetrt s nponsBoAcrBeHHblx npoHeccax. [1orepr, nepeqilcneHHbte B nyHKrax 8)-1 1), e 6onuuleilcreneHu orHoctrcc K AeFrenbHocrfi MeHerqxepoa. l1orepil, yKa3aHHbte B nyHKre 12), a 6onvr.left crenennoTHOC9TCq K AeRTenbHOcTu MapKeTonoToB, t4HXeHepoB.

3 lannulil nepeqeHb B ocHoBHoM xapaKrepeH Ane npofi3BoAcrBeHHbrx rorrltnasrfr. B c$epeo6cnyxneaHfiq, rpaHcnopra fi Ap. nepeqeHb norepb Moxer ornrqarbcq or npilBeAeHHbrx Bbr[ue.

12

Ilpoexm FOCT P

An$aeurnsti yxaaarenb repMHHoB Ha pyccKoM f,3btKe

aBTOHOM143a4VA 4.264.14.224.214.154.164.174.134.144.254.94.104.34.234.74.244.184.64.194.114.84.44.204.124.24.5

oepexnuBoe npoil3BoACTBO6urcrpan nepeHanaAKaBV3yanv3a!'veBpeMfl (oT pa3rpy3Kl4 AO nOCTaBKil))BpeMF BblnonHeH nfl 3aKa3aBpeMfl o6pa6orxraBpeMF OT 3aKa3a AO OnnaTblBpeMF npoH3BOACTBeHHOTO qilKfiaeceo6qee o6cnyxreaHile o6opygoa a+nflBbrTan Kh BalouJee npoil3BoACTBOBbrTF rr Ba tou.lee n poil3BorqcTBoAeilcTBre, co3Ea]or{ee qeH HocTb3ar4HTa or Henpe,qHaMepeH Hsrx or_un6oxrH$opvraqroHnsrfi noroKraH6aHKapTa noToKa co3rqaHilF LIeHHOCTI4

Marepuanunuril noroKopraHil3aLlrr pa6overo npocrpaHcrBanoTepilnoroK erqnHilqHbtx nsgennfinoToK co3AaHHF qeHHOCTr4

craH,qapru3oBaHHaF paOoraTpaHcaKqHoHH bte n3,qepxKklqeHHocTbqenoqKa nocTaBoK

13

ITpoexm |OCT P

Ansaerrnurfr yxasarerb repMlrHoB xa axrnnfrcxoM fl3brKe

autonomizationdock to dock ......informatiom flowkanbanlean productionmaterial flow .......one-piece flowsingle-piece floworder lead timeorder-to-cash timepoka-yokeprocessing timeproduction lead time

4.194.264.154.74.244.14.64.74.84.164.134.234.174.144.104.94.224.204.54.254.124.24.34.44.184.214.11

pull productionpush productionSMED, single minute exchange of diesstandard worksupply chainTPM, total productive maintenancetransaction costvaluevalue creatingvalue streamvalue stream mappingvisualizationwaste, muda

14

t1l rocT tso 9001-2011t2l t-ocT P Ttco 10006-2005

t4l rocT P 19011-2012

tsl l-ocT P 54934-2012

t6l rRrs

l7l rso/Ts 1694e

t8l rocT P EH e100-2011 (EN9100:2009) AS 9100 BepcranC (2009 r,)

l9l TL 9000:2009

110l PAS ee

t11l VDI 2870 Blatt 1:2012-07

l12l VDI 2870 Part 1

Ilpoexm FOCT P

Eu6nuorpa$un

Cncreuur MeHeAxMeHTa Kaqecrea. Tpe6oBaHnflCucrenlur MeHeflxMeHTa Kaqecrea. PyxoBo4crBo noMeHe,qxMeHTy Kaqec-rBa npil npoeKTllpoaaHru (lSO10006:2003 Qualilty management systems.Guidelines for quality management in projects)

t3l I-OCT P 14CO 14001:2007 Crcreuur 0KoltorhqecKoro MeHerqxMeHTa.Tpe6oeaHhfl 14 pyKorlo,qcrBo no nprMeHeHr,to (lSO14001:2004 Environnnental management systems -Requirements with guidance for use)Pyxoeogrr4rae yKasaHilF no ay1rzriy ct4creMMeHerqxMeHTa

Crcreuur MeHegrxMeHTa 6egonacHocrr rpy4a voxpaHbr 3AopoBbjr (OHSAS 18001'.2007Occupational health and safety managementsystems - Req u irements)International Railway Industry Standard. Version02:2009Quality management systems Particularrequirements for the application of ISO 9001 forautomotive production and relevant service partorganizations. ISO/TS 16949:2009 CncrevuMeHe,qxMeHTa KaqecrBa. Oco6ure rpe6oeannn nonpilMeHeHilro ISO 9001:2008 4nn aeroMo6ilnbHbtxnpoh3BoiqcrB 14 opraHusa4wit, npoil3Bo,qnUll4xcooTBeTcTBylor{ue cepBilcH bte qacTn

Crcreuur MeHeAXMeHTa KaLtecrBa. OpraHusaqrmaBnallhoHHoil, xocrvru,qecrolt r o6opoHHutx orpacnetlnpoM br luneH Hocl4. Tpe6oaaH rnQuality Managemelnt System RequirementsHandbook Release 5.0 (2009 r.)CneqrSnKaLlHF o6ulr,rx rpe6oaannft K cncreMaMMeHerqxMeHTa

Lean production systems Basic principles,introduction, and reviewLean production systems. Basic principles,introduction, and review, 2012

t13l Tahmu OHo. flporsao4crBeHHaF chcreMa Toilorur. Yxo,qs or MaccoBoronpoh3BoAcrBa. Cepran: Sn6nuorera / M.: l4agarenucreo <lz'lKCIA>>,2005. - 192 c.

l14l Byuer flxetZvtc f1., flxonc,[enraen T. Eepe>xnilBoe npor3Bo,qcrBo: Kax ila6aehrbcnor norepb r 4o6nrucc npoqBeraHt+ eauJeil KoMnaHhil. flep. c aHrn. / M: AnunnnaSilsFtec 5yxc, 2004. - 473 c.

t15] Vlvavt Macaaxr. Kail4aen: Kflroq K ycnexy finoHcKr4x xounaunfi. l-lep. c aHrfl. (Cepran<Mogenn MeHeAXMeHTa Be4yqilx KopnopaqrarZ>) / M.: <AnbnrHa EileHec Eyxc>>,2004. - 274 c.

t16] lAr,riau Macaaru. l-ervr6a Kafi4seH: flyru K cHhxeHilto 3arpar il noBbu.lteHfitoKaqecrBa. f1ep. c aHrn. (Cepran <Mo4enn MeHe,qxMeHra Be4yult4x Kopnopaqnh>>)lM.: <<Anunnna Susnec Syxc>>, 2005. - 346 c.

l17l Shingo Shigeo <A Study of the Toyota Productiorn System>, Productivity Press,1 989

15