20130123 ontwikkeling-1545-bol-com-menno-vis
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Transcript of 20130123 ontwikkeling-1545-bol-com-menno-vis
Sterke groei van bol.com mogelijk gemaakt door
Master Data Management (MDM)
Menno VisManager IT
Software Development
bol.com• Since 30 March, 1999• Now over 3.4 million
active customers • 17.5 million products in
2011• NL & B• One of the most popular
stores• Many prices awarded • Ahold
Sometime early 2010…
– The completeness and correctness of our product data had to be improved
– The time and effort required to add content information from new suppliers should be decreased
– A need for a stable and robust platform
– A need for flexible and scalable processes and tools
2010 New Catalogue Project
Start working with…
Objectives of NCA
• Scalability (to be able to manage >25M products)
• Improve onboarding suppliers
• Enhance content data quality by advanced technology
• Provide (much) more functionality needed on short or long term
• Higher level of automation
High amounts complexity10M+ (growing to 25M)
Average no. of attributes per product: 250+ (and max 1000)
100+ automated supplier connections
50+ users
10+ product groups
TalendETL
STEPProduct & Content
POSOffersysteem
Pricing & availability
DHPCDatahub
WSPWebshop
Supplier A
Supplier B
Supplier C
Supplier D
STEP is key component
MDM for bol.com
STEP 5.2Import Mgr / Data
Quality
MMP / Manual
Activities
Exports to Other
Systems
Characteristics of [email protected]
• STEP (by Stibo Systems) is the content system for bol.com
• Most content is provided by many suppliers in a fixed format. This is loaded automatically into STEP as supplier data.
• The supplier data is automatically translated and transformed into – for bol.com – relevant information: bol.com content.• Match; Make; Promote
• Bol.com content can/will also be enhanced manually. Wizards are created to support this.
• The bol.com content is hence the 'best' content (“Master Data”)
12
Many Suppliers
Import Mgr / Data Quality
Retrieve Data (via FTP)
Process Data (via Talend)
STEP Import Manager
STEP Data Quality Module
Supplier Product Info; ready for MMP
Match and Make first step of MMP
Match & Make
Step 1
Promote Approve
MMP is required to transform supplier data into bol.com content.
• The process starts with Match & Make
Promotion is the second step of MMP
Match & Make Promote Approve
Step 1 Step 2
• The process starts with Match & Make• Afterwards the promotion process is initiated
Match, Make & Promote in 3 sub steps
Match & Make Promote Approve
Step 1 Step 2 Step 3
• The process starts with Match & Make• Afterwards the promotion process is initiated• It ends up with an approval of the object(s)
Now we have the ‘golden bol.com product’ (Master Data)
Manual activities•Next to the automated processes we can also enhance the data manually.
• Splitting and merging wizards have been developed to support all business rules
Results
• Time reduced for adding a new product category
• Time reduced for adding (new) automated supplier content
• Increased fulfillment rates • Less order cancellations • Improvements to bol.com Plaza
(marketplace) made possible
The future
• We are finishing the implementation of STEP MDM for all other remaining product groups
• We will work on templates, standards and other tools to automate product information management further
• We will continue to grow the STEP MDM solution and enhance the data model further.
• bol.com will continue to invest in the relationship with Stibo Systems in order to have our requirements included in new releases of STEP MDM
ConclusionThe MDM journey doesn’t stop.
Growth leads to new challenges.
STEP by Stibo Systems will help us to make this journey.
Thank you