LIVErtising 2016 complete slideshare

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Transcript of LIVErtising 2016 complete slideshare

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Issues in Marketing Communication

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https://youtu.be/D3qltEtl7H8?

list=PLJKL6MvJR-AQAaQVzeFXIXsawMvm

ZBAsZ

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talking dialogue

listeninggenuine

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billboard coupons

print campaign28 to 34, modest disposable income

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14% of people trust ads

78% of people

trust

recommendations

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14% of people trust ads

78% of people

trust

recommendations

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They also show the highest levels of trust in 18 of 19 advertising formats/channels, including TV, newspapers and magazines (…)

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Bring the LOVE back

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Issues in marketing COMMUNICATION

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Students averaged 72 percent on questions after note-restructuring

activity, whereas they averaged 61 percent for other weeks.

That’s 11 raw percentage points.

http://www.facultyfocus.com/articles/teaching-and-learning/students-taking-notes/

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#LIVErtising

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Bring the LOVE back

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From communication to CONVERSATIONS

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https://youtu.be/kNxgxF-7SfA?

list=PLJKL6MvJR-AQAaQVzeFXIXsawM

vmZBAsZ

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brand bashing

hashtag-hijacking

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UGC

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12$ 2.6M$13 #52 #1

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How?

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https://youtu.be/NUGjtR8-Mn0?list=PLJKL6MvJR-AQAaQVzeFXIXsawMvmZBAsZ

engagement is about creating a deeper level of interaction between yourself and your readers as well as between your readers and other readers.

Tara Hunt - The Whuffie Factor

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Integrity

Engagement

Products

Purpose

Operations

55%

54%

49%

43%

37%

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Really?

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Integrity

Engagement

Products

Purpose

Operations

55%

54%

49%

43%

37%

-23

-23

-15

-15

-9

engagement is about creating a deeper level of interaction between yourself and your readers as well as between your readers and other readers.

Tara Hunt - The Whuffie Factor

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AmplifyInteract Build

Launch your page Respond to

fans & anyone

Get sharesBuild a fan base

Publish to fans

Listen to fans & anyone

Get WOM

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Build Interact Amplify

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Embeds

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• As individuals • Based on what they do • Continuously over time • Directed towards an outcome • Everywhere they are • Fast as digital • Giving measurable impact

http://whitepapers.venturebeat.com/content41677

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“I work for an awesome

company that makes news videos. I have put my life into this job, but my boss says quantity, speed and views are what is most important. Marina Shifrin

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The contents that constitute your brand

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2

1

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1

2

3

4

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#LIVErtising

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Are traditional media DEAD?

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LIVE 16.2From BROADcast to UNIcast

The digitisation of TV

Advertising?

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From

BROADcast

to

UNIcast

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1927Growing audiences

phase 1

phase 2

phase 3

1970 2013-30Fragmenting

audiences Discovering

audiences

http://lp.liveramp.com/WP-2015-05-AddressableTV_.html?utm_source=BrightTALK&utm_medium=Webinar&utm_content=Whitepaper&utm_campaign=Addressable-TV

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https://youtu.be/d-2XyBD1ego?

list=PLJKL6MvJR-AQAaQVzeFXIXsawMv

mZBAsZ

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IPTVTP Services

TShiftVOD MOD

PShift

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atawad

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TV’s digitisation

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TV is still going strong, digital is growing, mobile is leading

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https://youtu.be/jgHmS4HNtVk?list=PLJKL6MvJR-AQAaQVzeFXIXsawMvmZBAsZ

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multiscreening second screen social television

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2Multiscreen is the new TV norm

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3

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TV is in the app - on mobile

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CloudTV

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TV is moving to the cloud

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TV sets are getting smart

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TV sets are getting smart

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TV is OTT

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In broadcasting, over-the-top content (OTT) refers to delivery of audio, video, and other media over the Internet without the involvement of a multiple-system operator in the control or distribution of the content.

Wikipedia

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2

3

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TV is going strong

Multiscreen = new normal

TV is in the app on mobile

TV is in the cloud

the TV set is getting smart

TV is OTT

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https://www.youtube.com/watch?v=WHMCyCd5SDk&index=22&list=PLJKL6MvJR-

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Advertising?

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TV ads are now addressable

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The ability to send a specific message to a specific household’s TV

Tracey Scheppach, Executive Vice President MediaVest

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Addressable TV brings some of the exciting targeting and measurement capabilities of digital marketing to the immersive world of sight, sound and motion that is offered by television

Tracey Scheppach, Executive Vice President MediaVest

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Unicast

Closed loop ROI

First-party data Multi-touch

attribution

“True” target

1.

2.

3.

4.

5.

What advantages do addressable ads offer?

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2TV has become a multiscreen experience

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During ads, second screen becomes first one

Programs that generate “buzz” suffer less from zapping

Source : Audimetrie CIM, 2013 (26/08-03/11), Commercial channels North : VTM, 2Be, Vier, Vijf, Vitaya; South : La Une; La Deux, RTL-Tvi, Club RTL, Plug RTL, 15-54, 18h55-22h35, Live+6, Spots entractes, only commercials time bands, Lead in/ out 5min Programs buzz = Ranking programs Sept-Oct, top 40 on messages, TEVIZZ

-58%-38%

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SRP = 0,77 (av. 0,13) SRP = 0,91 (av. 0,27)

TV Reach 20% - 842 640

Total messages – 6 498

Source : SRP on Sport, North&South, 15-54 year

TV Reach 20% - 632 609

Total messages – 5 751

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Native advertising

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TV is in the app - on mobile

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https://www.youtube.com/watch?v=qtL4pXGb7pI&index=23&list=PLJKL6MvJR-AQAaQVzeFXIXsawMvmZBAsZ

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10

13

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ad

ad + br

ad + like

ad + br + ms

http://news.shazam.com/pressreleases/absolut-gillette-and-jaguar-increase-television-ad-recall-likeability-with-shazamable-ads-1037055

https://www.youtube.com/watch?v=PMmMahaHpg4&index=24&list=PLJKL6MvJR-AQAaQVzeFXIXsawMvmZBAsZ

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New ad formats

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TV ads are measurable

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http://lp.liveramp.com/WP-2015-05-AddressableTV_.html?utm_source=BrightTALK&utm_medium=Webinar&utm_content=Whitepaper&utm_campaign=Addressable-TV

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30% 30%

Leads y/y

CPL

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TV ads are programmatic

It helps automate the decision-making process of media buying by targeting specific audiences and demographics. Programmatic ads are placed using artificial intelligence (AI) and real-time bidding (RTB) for online display, social media advertising, mobile and video campaigns, and is expanding to traditional TV advertising marketplaces.

MarketingLand.com

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1

2

3

4

5

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TV ads are addressable

TV is multiscreen

TV is in the app on mobile

New ad formats

TV ads are measurable

TV ads are programmatic

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While it's not yet possible to watch every piece of TV programming anytime, anywhere, and on any screen, consumer demand for that is growing. Bringing about this ubiquity requires a shift in TV programming from delivery over the air or via satellite or cable, to delivery over the internet. Seems simple, right?

It's actually much easier said than done. For TV programmers, distributors, and advertisers, the shift to TV over the internet is game-changing. In fact, saying it's incredibly complex might even be an understatement. This shift is having a profound impact on television delivery, advertising, and the viewer experience.

https://www.thinkwithgoogle.com/articles/evolution-of-tv-7-dynamics-transforming-tv.html

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Mapping out the JOURNEY

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LIVErtising 16.3

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Creativity

Conversation

Control

Cloud

Co-creators

Content

Connected

Community

01.

02.

03.

04.

05.

06.

07.

08.

Personalisation -

Platforms -

Participation -

Posting -

Peer-to-peer -

PROsumers -

01

02

03

04

05

06163

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Loyalty > advocacyL

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Post-tailTM

POST PURCHASE

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Post-tailTM

POST PURCHASE

Touchpoints - the many critical moments when customers interact with the organisation and its offerings on their way to purchase and after.

Alex Rawson, Ewan Duncan & Conor Jones, HBR September 2013

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01.

Advocacy

Touchpoints & MOTs

PPurchase loyalty

Cross-device

C/P

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Loyalty > advocacyL

Consumers’ Decision JourneyConsumers’ Decision Journey - the sequence of interactions consumers have before they achieve a certain aim - for instance, transferring cable service to a new address, or even discovering and buying the right mascara.

David C. EDELMAN & Marc SINGER, HBR, November 2015

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CONSIDERATION

EVALUATION

PURCHASE

EXPERIENCE

LOYALTY

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advertising W-O-M

search UGC recommendations

showrooming POS service

Community Man After sales CRM

quality

EVALUATION

PURCHASE

EXPERIENCE

LOYALTY

CONSIDERATION

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EVALUATION

PURCHASE

EXPERIENCE

LOYALTY

CONSIDERATION

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http://fr.slideshare.net/McK_CMSOForum/consumer-decision-journeys/17-McKinsey_Company_Four_trends_shape

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Journey mapping means figuring out what it’s like for customers to interact with your brand over time and across different channels.

Hannah ALVAREZ, Head of Content Marketing at User Testing, 2015,The No-Nonsense Guide to Mapping the Customer Journey

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https://blog.usertesting.com/wp-content/uploads/2015/04/customer-journey-map-with-personas.png

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https://youtu.be/67Fw855WzVc

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Digitisation & streamlining 1 2

3 4

Proactive personalisation

Contextual interaction

Journey innovation

Shaping the Customer Journey

David C. EDELMAN & Marc SINGER, HBR, November 2015

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http://www.mobilecommercedaily.com/office-depot-triggers-automatic-in-store-check-ins-via-app-update

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Funnel

CD Journey

CDJ mapping

CDJ shaping

micromoments

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https://www.thinkwithgoogle.com/micromoments/intro.html

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From LISTENING to INSIGHTS

LIVErtising 16.4A

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Brands must meet their customers in their venue of choice and a slow or silent response simply isn’t an option.

Millward Brown Digital Senior Vice President, Media Practice Michael Perlman

53%

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Brand building -

image advertising

Customer Service

Conver-sion

A huge impact for companies

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https://www.brandwatch.com/wp-content/uploads/2015/01/Brandwatch-Retail-Report.pdf

11%

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1.

2.3.

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https://www.youtube.com/watch?v=1U-3Dh5klqA&list=PLJKL6MvJR-AQAaQVzeFXIXsawMvmZBAsZ&index=20

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Listening?

The study of naturally occurring

conversations, behaviours, and signals that may or may not be guided, that brings the

voice of people’s lives into the brand

Stephen D. Rapport, Listen First, Advertising Research Foundation

The study of naturally occurring

conversations, behaviours, and

signals

that may or may not be

guided, that brings the voice of people’s lives

into the brand

A social signal is a measure of social media activity, such as a vote, share, Like, or other engagement type that a search engine might take into consideration as part of its ranking algorithms. Adam Binder, Simply Measured, Social Signals are Getting Louder (You Should Pay Attention), Feb 16, 2016

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Social Media MONITORING

Social Media RESEARCH

Trackingonlinebrandmentionsonadailybasis

AnalysingnaturallyoccurringonlineconversationstobetterunderstandWHYpeopledowhattheydo,saywhattheysay

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Social Media MONITORING

Social Media RESEARCH

• PR• Crisismanagement&brandprotection• Customerservice• Engagement• Sentimentanalysis• Influencerspotting

• WHYconsumersdowhattheydo• HOWdotheyusetheproduct• WHATcouldimprovetheservice• WHEREdoconsumerscommunicate• Productdevelopment&improvement• Strategicdecisions

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Social Media MONITORING

Social Media RESEARCH

•Searchengines:VERTICALvsHORIZONTAL•SocialmediaDASHBOARDS•socialINTELLIGENCE:freevspaying•SocialINFLUENCEmeasurement•ANALYTICStools

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Digital is not a channelLIVErtising 16.5

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02

DIGITAL is where people engage most comfortably, i.e. interact and amplify

01

DIGITAL is the explosive engine of communication media

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80+

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80+

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50+

50+

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23%

53%

80%

Adblockers???

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02

DIGITAL is where people engage most comfortably, i.e. interact and amplify

03

DIGITAL is increasingly mobile, decidedly

01

DIGITAL is the explosive engine of communication media

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#FOMO

#FOLO

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<…> can be referred to as immersive multimedia or computer-simulated reality, replicates an environment that simulates a physical presence in places in the real world or an imagined world, allowing the user to interact in that world. Virtual realities artificially create sensory experiences, which can include sight, touch, hearing, and smell.

https://en.wikipedia.org/wiki/Virtual_reality

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245 https://youtu.be/ceRe6SmA2Rg

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02

DIGITAL is where people engage most comfortably, i.e. interact and amplify

03

DIGITAL is going mobile, decidedly

01

DIGITAL is the explosive engine of communication media

04

MOBILE digital is going VR

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https://www.facebook.com/ATT/videos/vb.8576093908/10153732883568909/?type=2&theater

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Adver- tising?

251 https://youtu.be/EM_QmGHbG5Y

https://youtu.be/pKT7zZ7Lo6w

253

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2 personal comments on the side line…

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02

DIGITAL is where people engage most comfortably, i.e. interact and amplify

03

DIGITAL is going mobile, decidedly

01

DIGITAL is the explosive engine of communication media

04

MOBILE digital is going VR,

unsustainably

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back to digital…

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Why?

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F e a t u r e s S l i d e s

The speed of change

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10man1Musers$0raised

1000staff1Musers

$10Mraised

100staff10Musers$1Mraised

2000 Today Tomorrow

maketech buytech builtaroundtech

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266

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Digital is not a channel LIVErtising 16.5 (part 2)

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02

DIGITAL is where people engage most comfortably, i.e. interact and amplify

03

DIGITAL is going mobile, decidedly

01

DIGITAL is the explosive engine of communication media

04

MOBILE digital is going VR

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Why?

272

Digital in the CORE011.

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274

2. Removing Friction

Digital in the CORE011.

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http://youtu.be/g8h_i8qv1FY

(It) is anything that slows the customer down from making a purchase or completing any kind of transaction. Customers will always follow the path of least resistance. If you want to generate more sales, you have to identify the (bottlenecks) in your selling system and eliminate them.

Michael Hyatt, http://michaelhyatt.com/friction-and-the-consumer-experience.html

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m-payment mobile wallets

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POS P2P

e & m in-app

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1 2 3 4 5

Why is it important now?

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1 2 3

What is in it for the user?

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1 2 3 4

and for the providers?

When you sign up for Google Payments, you are creating a Google Payments Account that is associated with your Google Account. (…) you may be asked to provide the following information: Credit or debit card number and card expiration date, bank account number and expiration date, address, phone number, date of birth, social security number or taxpayer identification number (or some other government-issued identification number), and for sellers or businesses specifically, your business category and certain information about your sales or transaction volume. In some cases, we may also ask you to send us additional information or to answer additional questions to help verify your information. Finally, if you register a Carrier Billing Account, we will ask you to provide us with certain information about your mobile telephone account.

Google Payments Privacy Notice - Last modified June 30, 2015

When you sign up for Google Payments, you are creating a Google Payments Account that is associated with your Google Account. (…) you may be asked to provide the following information: Credit or debit card number and card expiration date, bank account number and expiration date, address, phone number, date of birth, social security number or taxpayer identification number (or some other government-issued identification number), and for sellers or businesses specifically, your business category and certain information about your sales or transaction volume. In some cases, we may also ask you to send us additional information or to answer additional questions to help verify your information. Finally, if you register a Carrier Billing Account, we will ask you to provide us with certain information about your mobile telephone account.

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288

TT

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Belgium?

290 https://youtu.be/45CSIzlpv4U

291

POS P2P

e & m in-app

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293

TT

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Adver- tising?

TV ads are now addressable

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tracking analytics

attribution ROI

298

299

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02

DIGITAL is where people engage most comfortably, i.e. interact and amplify

03

DIGITAL is going mobile, decidedly

01

DIGITAL is the explosive engine of communication

04

MOBILE digital is going VR

05

DIGITAL is not an additional channel - it is a life-changer

and a business-changer

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F e a t u r e s S l i d e s

This is only the beginning of the story!

LIVErtising.NET

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The Internet’s big bang*

LIVErtising 16.6* and what it means for advertising

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the internet’s big bang

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the communication internet

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the

iot

a development of internet connectivity beyond traditional devices like computers, tablets, smartphones, consoles and wearables, in which everyday objects have sensors and network connectivity, allowing them to sense, send and receive data.

a development of internet connectivity beyond traditional devices like computers, tablets, smartphones, consoles and wearables, in which everyday objects have sensors and network connectivity, allowing them to sense, send and receive data.

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309

3

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312 https://youtu.be/0HxZuQ0woLY?list=PLJKL6MvJR-AQAaQVzeFXIXsawMvmZBAsZ

314

315

317http://www.bbc.com/news/technology-35642749

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F e a t u r e s S l i d e s

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https://www.youtube.com/watch?v=2Y0bMX3TVi0

322

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range

power

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Adver- tising?

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336

https://www.digitalwallonia.be/mforum18_mobilebigdata/

https://www.digitalwallonia.be/mforum18_mobilebigdata/

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problems

solutions

semantics

code

ambiguity

probabilistic

no prior semantics

natural lg

A

B

From ANALYTICS

to COGNITIVE problem solving

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Imagine that your home security system lets you know when your kids get home from school. As they’re grabbing an afternoon snack, your kitchen takes inventory and sends a shopping list to your local supermarket. There, robots prepare the goods and pack them for home delivery into an autonomous vehicle – or a drone. Meanwhile, your smart watch, connected to a system that senses and analyzes real-time health indicators, alerts you to a suggested dinner menu it just created based on your family’s nutritional needs and ingredients available in your pantry. If you signal your approval, it offers to warm the oven before you get home from work.

Daniel Wellers, Director at SAP Community Network Marketing

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348

https://www.youtube.com/watch?v=mgPQevfTWP8&index=13&list=PLJKL6MvJR-AQAaQVzeFXIXsawMvmZBAsZ

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https://www.youtube.com/watch?v=7JHbpdt8Av8&index=12&list=PLJKL6MvJR-

AQAaQVzeFXIXsawMvmZBAsZ

LIVErtising.NET

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LIVErtising.NET

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the Digital advertising ecosystemLIVErtising 16.7

WHY

GO

DIGITAL ?

DIGITAL = JOBS !

DIGITAL = ECONOMIC DEVELOPMENT !

DIGITAL = AUDIENCE !

THE DIGITAL ADVERTISING ECOSYSTEM

LIVErtising.NET IHECS2014-2015358

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359

Text HereText Here

Text HereText Here

Text Hereaffiliation

search

displayemailing

social med

mobile

native classified

VR / AR

The digital advertising ecosystem

affiliation

1 2 3

Affiliate=referralsite

Merchantsite

affiliation

affiliation

affiliation

https://youtu.be/s9NOJI1iA6c?list=PLOLW8nkq74tgW6BxbvCXtT0dxZpRjufgS

affiliation

affiliation

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1,0001,100

COOKIE TRACKING?

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LIVErtising.NET

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371 http://2012books.lardbucket.org/books/an-introduction-to-business-v1.0/s19-managing-information-and-techn.html#collins-ch15_s06_s03_s03_s01_f01

LIVErtising.NET

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374

COOKIE THREATENED?

LIVErtising.NET

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376

https://youtu.be/9iL8pGHgBjU

4150⅓21

LIVErtising.NET

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“(…)Google, Amazon, and MS are paying the owner of Adblock Plus to Unblock ads on their websites”

LIVErtising.NET

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0203

01

limited REACH

poor CROSS-DEVICE tracking

PRIVACY concerns

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If you continue to use this site without changing the settings, you consent to the use of the cookies.

ADVERTISING IN A COOKIE-LESS WORLD?

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1

2

3

Advertising in a cookie-less world?

1

2

3

Advertising in a coolie-less world?

Removing Friction

1

2

3

Advertising in a coolie-less world?

http://panopticlick.eff.org/

LIVErtising.NET

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KNOWN

STABLE

STATIS- TICAL ID

MEANING IN THE ADVERTISER’S TERMS

LIVErtising.NET

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396 www.ovrdrv.com/wp-content/uploads/2015/10/Digital-Advertising-Guide-2nd-Edition.pdf

Contextual tgtg

Behavioural tgtg Statistical ID

Demogr tgtg soc media prof

stagle/known ID

LIVErtising.NET

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Touchpoints

LIVErtising.NET

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398

https://support.google.com/analytics/?hl=en?utm_medium=email&utm_source=newsletter&utm_campaign=novemberlapse&utm_content=en_us

LIVErtising.NET

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399

LIVErtising.NET

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400

S i l o s

LIVErtising.NET

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401

LIVErtising.NET

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402

Text HereText Here

Text HereText Here

affiliationText Here

search

displayemailing

social med

mobile

native classified

VR / AR

The digital advertising ecosystem

LIVErtising.NET

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403

LIVErtising.NET

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404

Owned ON / OFFline

Paid ON / OFFline

Earned ON / OFFline

Shared ON / OFFline

LIVErtising.NET

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405

Hub

LIVErtising.NET

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408

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411

https://youtu.be/s7wmiS2mSXY?list=PLJKL6MvJR-AQAaQVzeFXIXsawMvmZBAsZ

LIVErtising.NET

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413

414

LIVErtising.NET

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Webdesign: Draper AND Nerd

LIVErtising 16.8

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https://www.google.com/trends/

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425

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428

LIVErtising.NET

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429

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http://cdn2.hubspot.net/hubfs/516462/20150521_CX-Telenet_AdobeUseCase.pdf?t=1434967037352

LIVErtising.NET

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LIVErtising.NET

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435

436

LIVErtising.NET

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437

LIVErtising.NET

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438

LIVErtising.NET

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440

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442

443

https://www.youtube.com/watch?v=inq0UkGE-jE&list=PLJKL6MvJR-AQAaQVzeFXIXsawMvmZBAsZ&index=9

https://www.youtube.com/watch?v=TxkiTL9QjJE&list=PLJKL6MvJR-AQAaQVzeFXIXsawMvmZBAsZ&index=8

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http://goo.gl/bL9ldv

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LIVErtising.NET

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• CTA: wording, size, colour, location... • Headline (id.) • Copy: Product/service description • Design: style, colours, background, size,

position • Visuals: position, size, people/abstract,

gender, … • Forms: length, type of fields, place, CTA… • Pricing, promotional offers...

LIVErtising.NET

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1

2

LIVErtising.NET

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AmplifyInteract Build

Launch your page Respond to

fans & anyone

Get sharesBuild a fan base

Publish to fans

Listen to fans & anyone

Get WOM

LIVErtising.NET

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MeasuringonlineacNvity:tracking

– Reach• Visits,uniquevisitors,repeatvisitors,bouncerate

– InteracNon• Visitdura`on,pageviews,Conversion(visit>lead>sales),PDFdownload,newsleeersubscrip`on,

– AmplificaNon• RSS,shares,embeds,viraleffect,hashtagengagement

LIVErtising.NET

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Bounce rate

LIVErtising.NET

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454

LIVErtising.NET

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455

LIVErtising.NET

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456

LIVErtising.NET

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LIVErtising.NET

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LIVErtising.NET

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1

3

LIVErtising.NET

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https://youtu.be/mf_DTA7CW9Q

LIVErtising.NET

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LIVErtising.NET

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LIVErtising.NET

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LIVErtising.NET

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LIVErtising.NET

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LIVErtising.NET

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468

1

121

14315

Data tracking

APIBounce rate

Heat maps

A/B testing

LIVErtising.NET

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LIVErtising.NET

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471

9

SM 101 (don’t get me wrong)

LIVErtising 16.9 A

LIVErtising.NET

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Text HereText Here

Text HereText Here

Text Hereaffiliation

searchdisplay

emailingsocial med

mobile

native classifiedVR / AR

The digital advertising ecosystem

LIVErtising.NET

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LIVErtising.NET

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Presence Engagement

= Interaction + Advocacy

LIVErtising.NET

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LIVErtising.NET

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Brand building CRM Conversion/ transactional

A major impact for corporations

“What can I do with it?”

Think OUTSIDE the (social media) box

Visual+addictive+young+geoloc+free

http://marketingeasy.net/dppd-missing-persons-unit-blind-date-tinder-campaign/2014-08-27/

LIVErtising.NET

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Think OUTSIDE the (social media) box

LIVErtising.NET

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SocMed, OK!

But Why?

LIVErtising.NET IHECS2014-2015

8Reasons…1.Producelaunch2.Awarenessbuilding3.Marketresearch4.Salesincrease5.Trialencouragement6.BetterCustomerService7.Brandloyaltybuilding8.Bettertargeting&Adspendoptimisation

492

LIVErtising.NET

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THE 1 REASON?

Audience!

LIVErtising.NET

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Howmuchtime?avge:2.6+

LIVErtising.NET

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Howmanypeople?

LIVErtising.NET IHECS2014-2015499

Howoften?

LIVErtising.NET IHECS2014-2015500

Howmanyplatforms?

Audience!Jobs!

LIVErtising.NET

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SocMed, OK!

But How?

LIVErtising.NET

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a PRESENCE

a STRATEGY

LIVErtising.NET

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LIVErtising.NET

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https://youtu.be/mhneg-QWoMs

LIVErtising.NET

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OBJPLAN of ACTIONS

Strategy Tactic2Tactic1Tactic3 TacticN

Why?

What?How?

Mission

Goals

Cy

LIVErtising.NET

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2

3

1

LIVErtising.NET

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OBJPLAN of ACTIONS

StrategyTactic2Tactic1

Tactic3

TacticNKPI

metrics

Cy

STRAT KPI

METRICTACT

awarenessbuilding

leadgeneration

brandreputation

promotedtweets

CTR

#SMleads/total#leads

#pos-#neg/#pos+#neg

#ofRT

#likes+#shares+#cmts/#msges

FBpage

#likes

CTAonwebsite

Let’s practise, shall we?

LIVErtising.NET

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# pos - # neg / # pos +

# likes + # shares + # cmts

# SM leads / total #

Engagement rate

Lead Generation Efficiency

Sentiment (ratio)1

2

3

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http://go.demandwave.com/rs/306-MLQ-910/images/2016-State-of-B2B-Digital-Marketing.pdf

LIVErtising.NET

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http://go.demandwave.com/rs/306-MLQ-910/images/2016-State-of-B2B-Digital-Marketing.pdf

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http://go.demandwave.com/rs/306-MLQ-910/images/2016-State-of-B2B-Digital-Marketing.pdf

LIVErtising.NET

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LIVErtising.NET

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OBJPLAN of ACTIONS

Strategy Tactic2Tactic1Tactic3 TacticN

Why?

What?How?

Mission

Goals

Cy

Who?Audience

KPI

metrics

LIVErtising.NET

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5 trends

LIVErtising.NET

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#1

LIVErtising.NET

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524 https://econsultancy.com/blog/66244-eight-ways-brands-can-add-meerkat-into-their-marketing-mix/

360°

LIVErtising.NET

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#2

LIVErtising.NET

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LIVErtising.NET

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#3

LIVErtising.NET

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LIVErtising.NET

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529

LIVErtising.NET

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530

LIVErtising.NET

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LIVErtising.NET

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532

LIVErtising.NET

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533

#4

LIVErtising.NET

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LIVErtising.NET

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#5

LIVErtising.NET

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536

LIVErtising.NET

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537

VideoMessaging

Wearables

Buy button

Anonymous

LIVErtising.NET

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538

9

LIVErtising 16.9 B

LIVErtising.NET

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539

LIVErtising.NET

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540

From ORGANIC to PAID (?)

LIVErtising.NET

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how many people you can reach

for free on Facebook by posting to your

Page Bryan Boland, Ads Product Marketing team at Facebook, June 5 2014

If you could rate everything that happened on Earth today that was published anywhere by any of your friends, any of your family, any news source…and then pick the 10 that were the most meaningful to know today, that would be a really cool service for us to build. That is really what we aspire to have News Feed become.

Facebook's Chief Product Officer, Chris Cox, 2015

LIVErtising.NET

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Pages > 500K Likes: 2.11%

LIVErtising.NET

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545

1,000

16,000

LIVErtising.NET

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546

LIVErtising.NET

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3.61% impression

LIVErtising.NET

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?

LIVErtising.NET

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549

LIVErtising.NET

IHECS2015-16

550

LIVErtising.NET

IHECS2015-16

551

LIVErtising.NET

IHECS2015-16

553

LIVErtising.NET

IHECS2015-16

554

?

LIVErtising.NET

IHECS2015-16

555

LIVErtising.NET

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556

LIVErtising.NET

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557

LIVErtising.NET

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558

VS+ + -

LIVErtising.NET

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LIVErtising.NET

IHECS2015-16

560

LIVErtising.NET

IHECS2015-16

561

LIVErtising.NET

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562

LIVErtising.NET

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563

LIVErtising.NET

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564

LIVErtising.NET

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565

Read your Analytics

Don’t skip email

Go native

InvestInvest owned inbound

1 2

3 Be unfaithful4

Use the Science of Time

5 6

LIVErtising.NET

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Read your Analytics

2

LIVErtising.NET

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567

Read your Analytics

2

LIVErtising.NET

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568

Be unfaithful4

LIVErtising.NET

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http://www.quicksprout.com/2015/01/02/what-are-the-best-times-to-post-on-social-media/?display=wide

Use the Science of Time

5

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570http://get.simplymeasured.com/rs/801-IXO-022/images/Guide_HowToBuildSocialMediaCalendar.pdf

Use the Science of Time

5

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# 10

DisplayLIVErtising 16.10

Display =

banner advertising

CTR

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LIVErtising.NET

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The adserver

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https://wiki.appnexus.com/display/industry/Ad+Tags

Uservisitswebpage

Impressioncounted&visit

recorded

ANALYTICStag

Uservisitswebpage

Impressioncounted&visit

recorded

Criteriaarechecked A

D

S

E

R

V

E

R

Adisselected

Adis“served”

Adimpressionisrecorded

Page(re)loadswiththead

tag

http://www.ovrdrv.com/wp-content/uploads/2015/10/Digital-Advertising-Guide-2nd-Edition.pdf

Criteriaarechecked

LIVErtising.NET

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588

LIVErtising.NET

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589

LIVErtising.NET

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590

TARGETING:• CONTEXTUAL• BEHAVIOURAL

LIVErtising.NET

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591

LIVErtising.NET

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592

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593

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594

LIVErtising.NET

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LIVErtising.NET

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REmarketing REtargeting

It is the process of serving ads to leads

who have bounced or abandoned your

site… so as to get them to return &

convert

LIVErtising.NET

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01

ConversionProvidesadvertiserswithmoreopportunitiestoconvertleadsintobuyers

02

BrandingKeepsyourwebsitetop-of-mind

03TargetingProvidesanopportunitytoaddressleadswhohavealreadyenteredtheconversionpath:leadshavealreadyshownaninterestforyouroffer

04Legal aspect

Thisisnotsubjecttotheopt-inlegalrestriction

05Competition

Lowerrangeofcompetitors

06Cross-platform

Retargetingcanbeimplementedondifferentdigitalchannels

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600

Tag your site

Make lists

Lists are populated

Create a campaign

1

23

4

http://www.example-site.comhttp://www.example-site.com/sportshttp://www.example-site.com/sports/basketballhttp://www.example-site.com/sports/footballhttp://www.example-site.com/leisure/homehttp://www.example-site.com/leisure/gardenhttp://www.example-site.com/leisure/sport/walkinghttp://www.example-site.com/leisure/goingout

Listname:”CategorySports"Listdefinition:"URLcontainssports”

LIVErtising.NET

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602

AudienceCreatesegmentedaudiencelistscorrespondingtoreal

interests&behavioursinyouraudience

Your3keystosuccess

CreativeConnectwitheachaudiencesegmentwithmessagestailoredtotheirbehaviourorinterestandmeetingtheirneeds Context

TalktoeachsegmentWHENandWHEREtheyaremostlikelytobereceptivebyschedulingyourmessagesatspecific

TIMESandPLACES

1

2

3

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603

LIVErtising.NET

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Web to Web1

In-app2

Web to App3

Cross device4

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605

1

2

3

Advertising in a coolie-less world?

LIVErtising.NET

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607

KNOWN

STABLE

STATIS- TICAL ID

LIVErtising.NET

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608

Web to Web1

In-app2

Web to App3

Cross device4

LIVErtising.NET

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609

TARGETING:• CONTEXTUAL• BEHAVIOURAL• RETARGETING• DAYTIMETARGETING• GEOLOCATION• LOOKALIKEAUDIENCES

LIVErtising.NET

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610

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611

LIVErtising.NET

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612

Ad Exchange Programmatic

media/adv/mktg RTB

LIVErtising.NET

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613

The term Programmatic media (a.k.a. programmatic marketing or programmatic advertising) encompasses an array of technologies that automate the buying, placement and optimisation of media inventory, in turn replacing human-based methods.

LIVErtising.NET

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The term Programmatic media (a.k.a. programmatic marketing or programmatic advertising) encompasses an array of technologies that automate the buying, placement and optimisation of media inventory, in turn replacing human-based methods.

LIVErtising.NET

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615

The term Programmatic media (a.k.a. programmatic marketing or programmatic advertising) encompasses an array of technologies that automate the buying, placement and optimisation of media inventory, in turn replacing human-based methods.

LIVErtising.NET

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616

LIVErtising.NET

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617

Inventory Impressions

CPM

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618

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619

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620

LIVErtising.NET

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621

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622

LIVErtising.NET

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623 https://youtu.be/-Glgi9RRuJs

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624

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625

17 to 30%

50%

99%

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626

LIVErtising.NET

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# 11

SEARCHIssues in Marketing Communication:

LIVErtising 16.11

LIVErtising.NET

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628

Text HereText Here

Text HereText Here

Text Hereaffiliation

search

displayemailing

social med

mobile

native classified

VR / AR

The digital advertising ecosystem

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630

LIVErtising.NET IHECS2014-2015631

LIVErtising.NET IHECS2014-2015632

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633

SEMSEO

SEA

SEE

THINK

DO

CARE

People who wear clothes (use shoes / phones…)

People (…) who are thinking they need some

People (…) and are looking to buy some now

People who have bought your shoes twice

LIVErtising.NET

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635

SERP

LIVErtising.NET

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636

SEMSEA

SEO

Search engine optimization, or

SEO, is the process by which your site can climb to first position in search

engine rankings for a relevant keyword.

Search engine optimization, or

SEO, is the process of improving your

website so that it attracts more

visitors from search engines.

LIVErtising.NET

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640

SEOin3mistakes…!

LIVErtising.NET

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641

Positioning:#1

SEO?

IP address / GPS location

the SE version.

the SE language the browser settings

search history

your device (mob, dtop, smartTV)

SocMed signals (which, likes, friends…)

+ all personalisation features

LIVErtising.NET

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643

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645

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So, logically…

First position no longer means

anything… or not much

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647

32%

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648

SEOisDEAD!

S E O ?

LIVErtising.NET

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649

LIVErtising.NET

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650 http://neilpatel.com/2016/01/19/everything-you-need-to-know-about-off-page-seo/

LIVErtising.NET

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651

Black Hat SEOSpamdexing:• Keywordstuffing• Invisibletext• Cloaking/doorways• Scraping/spinning• Linkfarming•Duplicatecontent

LIVErtising.NET

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652

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Invisibletextmeanswritingwhitetext,alistofkeywords,onawhitebackgroundtomaketheminvisibletothehumanvisitor,butreadablebythesearchbot.

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654

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655

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656

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657

LIVErtising.NET

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658

White Hat SEO

Black Hat SEO

Increasingly safe

Increasingly risky

Increasingly G-tolerated

Increasingly G-hated

Google’s

tolerance

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LIVErtising.NET

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660

LIVErtising.NET

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LIVErtising.NET

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662 http://neilpatel.com/2016/01/19/everything-you-need-to-know-about-off-page-seo/

LIVErtising.NET

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663

SEOisDEAD!

S E O ?

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664

LIVErtising.NET

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665

LIVErtising.NET

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667

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668

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669

LIVErtising.NET

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670

PageRank

S E O ?

LIVErtising.NET

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671

TechniqueContent

Optimization used to be…

LIVErtising.NET

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672

Technique Content

Socialsignals

UX

Optimization is now…

LIVErtising.NET

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673

SEOin3mistakes…!

LIVErtising.NET

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674

LIVErtising.NET

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675

LIVErtising.NET

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676

Crawling

Indexing

Ranking

LIVErtising.NET

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677

http://www.webconfs.com/search-engine-spider-simulator.php

LIVErtising.NET

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678

http://www.feedthebot.com/

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680

LIVErtising.NET

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#11B

searchON&OFFIssues in Marketing Communication:

LIVErtising 16.11 B

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682

ON-site OFF-site

Content

HTMLArchitecture

Black Hat

01

02

03

04

Links

Trust

Social

Profile

Blocking

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• URL• HTMLcode• HTMLtags• UX,e.g.speed&internallinks

• obstacles(Javascript/Flash/Ajax/pictures/videos)

• keywords(choice,use,density,LSI)

• content(coherence,relevance,uniqueness,freshness)

• cloaking

ON-site

Content

HTMLArchitecture

Black Hat

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684

LIVErtising.NET

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685

HTML

LIVErtising.NET

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688

Even though this guide's title contains the words “search engine”, we’d like to say that you should base your optimization decisions first and foremost on what’s best for the visitors of your site. (…) your ultimate consumers are your users, not search engines.

LIVErtising.NET

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690 http://moz.com/blog/visual-guide-to-keyword-targeting-onpage-optimization

LIVErtising.NET

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691searchengineland.com/download/seotable/SearchEngineLand-Periodic-Table-of-SEO-2015.pdf

LIVErtising.NET

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692

http://searchengineland.com/download/seotable/SearchEngineLand-Periodic-Table-of-SEO-2015.pdf

LIVErtising.NET

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693

OFF-site

Links

Trust

Social

Profile

Blocking

LIVErtising.NET

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694

LIVErtising.NET

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695

LIVErtising.NET

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696

LIVErtising.NET

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697

OBJPLAN of ACTIONS

Tactic2Tactic1Tactic3 TacticN

How?

Strategy

Why?

What?

Mission

Goals

Cy

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1.1stpositiononakeyword2.onlinetrafficincrease

1.increaseinsales2.decreaseinacquisitioncosts3.increaseinshopfloorvisits4.branding5.ROIon-&offline

visibilityuservalueReachActConvertEngage

SeeThinkDoCare

LIVErtising.NET

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699

LIVErtising.NET

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700

Onsite SEO Insights ?

LIVErtising.NET

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701

load speed

1.21 “

#1

LIVErtising.NET

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702

SEM

http://developers.google.com/speed/pagespeed/insights/

LIVErtising.NET

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703

LIVErtising.NET

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704

Bounce rate

#2

LIVErtising.NET

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705

OK!, but… don’t forget this is SEARCH…

So, cherish your

KEYWORDS!

#3

http://www.forbes.com/sites/joshsteimle/2014/12/23/the-long-tail-and-why-your-seo-keyword-strategy-is-wrong/#59ff746e5b83

# searches

# keywords in the query

Long Tail keywords

Head keywords

LIVErtising.NET

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707

LIVErtising.NET

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708

Personas

Analytics

Alternatives

Objectives

P A

A O

http://www.forbes.com/sites/joshsteimle/2014/12/23/the-long-tail-and-why-your-seo-keyword-strategy-is-wrong/#59ff746e5b83

SEE

THINK

DO

# searches

# keywords in the query

OReach

Act

Convert

LIVErtising.NET

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711

??

?

?

?

LIVErtising.NET

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712

So, cherish your

KEYWORDS!

#3

LIVErtising.NET

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713

local seo

#4

LIVErtising.NET

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714

LIVErtising.NET

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715

ROPO

LIVErtising.NET

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716

LIVErtising.NET

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717

Lorem ipsum dolor sit amet, consectetuer adipiscing elit. Aenean

commodo ligula eget  

Get your basic SEO in good shape

• Long Tail geo-specific keywords

• Unique local page for each store

• NAP

Claim your local profiles

• Search engines • Directories • Check them • Optimize them

Encourage reviews & ratings

• Validates your business

• boosts ranking • boosts CTR • boosts conversion

Your customers like visual

• SE & socmed like them too

• product demos • store front, staff • ALT-tags

Update your profiles IRT

• specials & news • across ALL platforms • NAP

LIVErtising.NET

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NAP

LIVErtising.NET

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719http://localseochecklist.org/

LIVErtising.NET

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720

video seo

#5

LIVErtising.NET

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721

SEMSEA

SEO

LIVErtising.NET

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722

SERP

SEA=Adwords=Auction

LIVErtising.NET

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723

1.Expected CTR 2.Relevance 3. Landing Page

?

AdRank = QS x Max CPC

SEA=Adwords=Auction

LIVErtising.NET

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724

LIVErtising.NET

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725