G A B R I E L L E S A U D E R A N D A B I G A I L S O F I A NN O R W E G I A N A M E R I C A N H O S P I T A L

C H I C A G O , I L

W E H A V E N O A C T U A L O R P O T E N T I A L C O N F L I C T O F I N T E R E S T I N R E L A T I O N T O T H I S P R E S E N T A T I O N .

Contingency Planning

Poll

1. Provider (NP, MD, Dentist, Ophthalmologist, etc.)

2. Manager/Director

3. Executive (VP, CMO, COO, Medical Director)

4. Clinical staff (driver, RN, DA)

Poll

What is the main purpose of your MHU (Mobile Health Unit)?

Medical Dental

Vision Mammo

THE ENDING

CRASH, BOOM, BANG! %&^*$%^$

CRASH, BOOM, BANG! %&^*$%^$

Compliance deadline

Drivers/PHI

Communication

Insurance

New Vehicle

1 . S T A F F M O D E L S I N C L U D I N G S U C C E S S I O N P L A N S2 . P R E V E N T I N G V A N D A L I S M3 . D A I L Y O P E R A T I O N S F O R C L I N I C A L S T A F F4 . D R I V E R C H E C K L I S T S5 . S I T E A N D S C H O O L C A N C E L A T I O N S

From crash, boom, bangto daily operations

Staffing

0

500

1000

1500

2000

2500

3000

3500

2010 2011 2012 2013 2014 2015 2016

Completed Appointments

New staffing model

Preventing Vandalism

Daily operations for clinical staff

General Information

Driver Daily

Driver Daily

Monthly

Site and School Cancelations

Frequent reminders

Pick up forms prior to site visit

Plan B through F

Thank you!

Contingency PlanningPollPollTHE ENDINGCRASH, BOOM, BANG! %&^*$%^$CRASH, BOOM, BANG! %&^*$%^$Slide Number 7Drivers/PHI CommunicationInsuranceNew VehicleFrom crash, boom, bang� to daily operationsStaffingPreventing VandalismDaily operations for clinical staffGeneral InformationDriver DailyDriver Daily MonthlySite and School CancelationsSlide Number 21Thank you!