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3

• Chatbot's Impact and Trends • Customer Experience· Design (1) • Knowledge and Services (2)

• Real Chatbot Applications In Thai Businesses • Customer Experience Design (2) • Develop Chatbot with Chatbot platform (1)

• Chatbot Model Canvas • Cl1atbot S~.:~stem Architecture • Develop Chatbot with Chatbot platform (2)

• Introduction to Chatbot Development for Business • Knowledge and Services (1) • Presentation and Discussion

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