Model Line 2012 Homecleaning - WeDoc: Welcome · 2011. 3. 31. · Model Line 2012 Homecleaning LEIA...

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Model Line 2012 Homecleaning Whirlpool EMEA Service Competence Center Office +49-(0)711-81071-3546 Mobile +49-(0)160-90169012 Peter Liehm Senior Service Engineer Homecleaning [email protected] Version 1.1 Whirlpool EMEA Service Competence Center Office +48 (0)713243739 Mobile + 48 (0)661330274 Alicja Malinowska Service Engineer Homecleaning [email protected]

Transcript of Model Line 2012 Homecleaning - WeDoc: Welcome · 2011. 3. 31. · Model Line 2012 Homecleaning LEIA...

Page 1: Model Line 2012 Homecleaning - WeDoc: Welcome · 2011. 3. 31. · Model Line 2012 Homecleaning LEIA –water re-use system Cycle implemented to clean Water Re-Use Tank is activated

Model Line 2012 Homecleaning

Whirlpool EMEA

Service Competence Center

Office +49-(0)711-81071-3546

Mobile +49-(0)160-90169012

Peter Liehm

Senior Service Engineer Homecleaning

[email protected]

Version 1.1

Whirlpool EMEA

Service Competence Center

Office +48 (0)713243739

Mobile + 48 (0)661330274

Alicja Malinowska

Service Engineer Homecleaning

[email protected]

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The Model Line integrates different projects to achieve requested performance and cost reduction.

Projects are at different levels of design completion.

2012 Model Line Active Projects

ML 2012

ODRA

2012

BATORY

LEIA

2011IMPULSE

CLEANING

RACKS

2011

ODRA

2012

BATORY

LEIA

2011IMPULSE

CLEANING

RACKS

2011

CRYSTAL

GWS

2012

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1. Improved serviceability – access to motor

compartment from the inside of dishwasher,

new top feed tube bracket allows to

disassemble it from inside

2. New variable speed motors: spray pump and

drain pump attached to SUMP

3. Expected 65% ppm reduction by new robust

connection between feed tube and the cover

4. Simplified design

5. More space on the outlet cover for additional

zones

6. Less flow rate losses

Global Wash System

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Global Wash System - water delivery system components

Feed tube

assembly

Upper spray arm

connection to

Docking Station

Upper spray arm

assembly

Turbo Zone

Manifold

Lower spray arm

assembly

SUMP assembly

3 rd level spray arm

assembly

Model Line 2012 Homecleaning

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Step by step instruction how to disassemble the

SUMP and get the access to motor compartment

1) Remove racks:• lower rack

• upper rack

• 3rd level rack

Model Line 2012 Homecleaning

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2) Remove Lower Spray Arm and Power Clean

Nut

Release the nut

and remove spray arm

Unhook the turbozone

manifold

Model Line 2012 Homecleaning

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3) Remove filters

Release filter with microfilter

and remove itRemove the fine sieve filter

Model Line 2012 Homecleaning

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4) Disassembly feed tube

Unhook the feed tube bracket

at the top

Unhook the snaps

at the docking station

Model Line 2012 Homecleaning

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Unhook the snaps at the connection

feed tube - SUMP

4) Disassembly feed tube

Model Line 2012 Homecleaning

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5) Remove plinth, picture shows example with Plastic Base Carrier (PBC)

Plinth Opening in PBC

Model Line 2012 Homecleaning

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6) Disconnect hydraulic hoses

Water inlet

hose

Drain hose

O-ring Hose spin welded

New bayonet style connection for drain hose will

eliminate the wire clamp and current rubber

overmold. New solution will provide easier

installation.

Check valve opening for 14.5 mm.

O-ring seal as possible leak protection.

Locking tab will reduce unintentional disconnect

from SUMP.

Model Line 2012 Homecleaning

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7) Remove drain pump

Release drain pump

(the same way as in current production)

Model Line 2012 Homecleaning

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8) Unplug the connector from optical water indicator (OWI)

and release wiring harness from the snaps

snapWiring released from the snap

OWI connector

Model Line 2012 Homecleaning

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9) Release 3 locking bars through the opening in front of dishwasher

Locking bars positions

after releasing

Two of the locking bars are positioned at the front of the

SUMP and one at the rear in the area of the WI hole

Press the snap

to release the SUMP

Model Line 2012 Homecleaning

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9) Take out the SUMP

When removing the SUMP

push it from the bottom.

When SUMP is taken out,

disconnect all electrical wires.

Advice: removing the SUMP

push it a bit backwards,

it will be easier to take it out.

http://www.youtube.com/watch?v=EiLlLZNBxJ8

Model Line 2012 Homecleaning

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OBI racks provide a possibility of 13 and 14 place settings, with the new racks

there will be used modular cutlery baskets along the front of lower rack.

Lower rack with cutlery basketsLower rack with balcony (14 place settings)

Model Line 2012 Homecleaning

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Balcony for 14 place

settingsShelf support

2 plastic flaps 4 clips

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Upper rack with 2 flaps Upper rack with 4 flaps

OBI upper racks will appear in 2 configurations; with 2 flaps and with 4 flaps

depending on SKU.

Model Line 2012 Homecleaning

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Green Kitchen Concept

Water from Wash phase (Final Rinse, Intermediate Rinse, Main Wash or Purge –

depending of application) will be stored in re-use tank for a period of time and later

re-used in the first wash phase (Pre Wash or Main Wash).

Water Re-Use is possible for 3 different Cycles/ Programs:

Reference Cycle:

6 Liter declared = saving of 40% of water vs. current cycle

Intensive Cycle:

10 Liter declared = saving of 30% of water vs. current cycle

Overnight Cycle:

10 Liter declared = saving of 30% of water vs. current cycle

Additional:

Automatic clean out cycle every 30 runs

Automatic drain from the tank after 72h

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Model Line 2012 Homecleaning

LEIA – water re-use system

Cycle implemented to clean Water Re-Use Tank is activated automatically every 30 days or

every 30 washing cycles (depends what happens first).

After Purge or Intermediate Rinse wash phase of the cycle, 4,0 liters of fresh water is filled into

the dishwasher and heated up to 68°C.

Once required temperature is reached, water is transferred into the Re-Use Tank, stays for ca.

30sec, flows back to the dishwasher, and is transferred again into the Re-Use Tank.

The operation is repeated 3 times and finally, water is drained out completely from the

dishwasher. The complete operation takes about 40 minutes.

AUTOMATIC DRAIN OUT

After 72 hours (3 days) without a new cycle being run, the machine will automatically drain

the tank.

Draining water from DW after 72 hours and Clean Out sequences are running automatically in

the first cycle (except short Initial Wash cycle) after power off occurrence.

CLEAN OUT CYCLE

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Model Line 2012 Homecleaning

LEIA – water re-use system

REFERENCE PROGRAM

PRE-WASH MAIN WASH INTERM FINAL RINSE

MAIN PUMP

LEIA TANK

2,5 LITERS

OF

REUSED

WATER

AND 1,5L

OF FRESH

WATER

2,5 LITERS

@2000 RPM

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Model Line 2012 Homecleaning

INTENSIVE PROGRAM

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Model Line 2012 Homecleaning

OVERNIGHT PROGRAM

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Water re-use scheme

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Components related to LEIA – water re-use system

1) Water tank (capacity up to 4,0 l)

2) Valve to open/close water inlet to the tank

3) Diverter valve, to close all open water ports:

(3 position diverter valve for POINT, 4 position for GWS)

4) System of water hoses connecting tank with valve

and valve with SUMP

5) Electronic control, to control amount of water & valve:

Skywalker control board and OWI

6) Spray pump to allow proper flow ca. 2000 RPM:

Variable Speed Motor

7) New Program Cycle to ensure performances

Model Line 2012 Homecleaning

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Water hoses system

Valve assembled at the back wall

Hose connection to SUMP

2 way valve

Hose

valve - water tank

Hose

SUMP - valve

Model Line 2012 Homecleaning

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2 way valve

LEIA water tank

Components

Model Line 2012 Homecleaning

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Failure and error codes related to Leia valve, visible only during STC

Function Problem Failure Description How is detected by

software

When is detected

by software

Troubleshooting

6 9 Water tank

valve not

functioning

Load sensing

circuit indicates

that the water

tank valve is not

operational. This

could be caused

by a faulty

control board,

valve or wiring.

Load sensing

circuit indicates

that the water

tank valve is not

operational.

Monitor load

sensing circuit for

correct current

increase anytime

when water tank

valve is

supposed to be

on.

Valve

replacement,

possible control

board

replacement

6 10

displayed

A

Water tank

valve stuck

Water tank valve

is permanently

stuck and its not

operating. This

could be caused

by particle stuck

inside valve.

Water is not in

DW during PW

phase after

opening water

tank valve

During wash

intervals using

LEIA

Check valve if

not blocked,

check hoses

form LEIA tank to

SUMP if not

blocked

Model Line 2012 Homecleaning

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High

Motor-Pumps Picture 2009 / 2010 EMEA

20092010/11

Low MidLow

PERFORMANCE/RANGEPERFORMANCE/RANGE

Mid High

PRICE

ALTERNATE WASH

PERMANENT WASH

SMART Bi phase

Askoll

Variable Speed Motor

Low Noise Askoll

MPH Alt; Aweco/Bleckmann

SMART Bi phase

Askoll

MPH Perm; Aweco/Bleckmann

ALTERNATE WASH

PERMANENT WASH

Asynchronous CRIN

Emerson-Askoll

MPH Perm ; Aweco/Bleckmann

PRICE

Asynchronous CRIN

Emerson-Askoll

MPH Alt ; Aweco/Bleckmann

Low Noise Askoll

Variable Speed Motor

Model Line 2012 Homecleaning

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PERFORMANCE/RANGE PERFORMANCE/RANGE

PERMANENT WASH

SMART Bi phase

Askoll

MPH ; Aweco/Bleckmann

PERMANENT WASH

MPH Alt ; Aweco/Bleckmann

PRICE ALTERNATE WASH

SMART Bi phase

Askoll

VSM BLDC Aweco/Bleckmann

Low Noise Askoll

MPH Alt; Aweco/Bleckmann

PRICEALTERNATE WASH

MPH Alt; Aweco/Bleckmann

VSM BLDC Hanning/Aweco

Motor-Pumps Consolidation for Atlantic GWS EMEA2010/11 Atlantic GWS 2012

Model Line 2012 Homecleaning

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Variable speed motor with heating element for Atlantic GWS

Variable Speed Motor

Shock absorber

Heating element

Grommet

Model Line 2012 Homecleaning

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Motor Pump Heater Alternating version for Atlantic GWS

Integrated heating element

Electrical life

parts cover

Motor

Model Line 2012 Homecleaning

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GWS Motor Pump Heater alternating version assembled

Model Line 2012 Homecleaning

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Spray pump in GWS is attached only to the SUMP. There is no fixation point to the

back wall. Instead there are 3 attachment points: outlet hose, shock absorber and

grommet.

Outlet Hose New seal - GROMMET

Shock

absorber

Heater shield to

avoid sump

ignition during

arc tracking

on the

heater connector

Rast 5 connector

with additional

distance between

terminals

Model Line 2012 Homecleaning

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An inverter in Odra control board allows to

operate 2 variable speed pumps:

Spray pump and drain pump.

Advantage of the new variable speed drain

pump is a noticeable reduction of operating

noise level.

Model Line 2012 Homecleaning

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Floater switch in GWS will be assembled

on drip tray

Floater switch postion in GWS

Floater switch

Model Line 2012 Homecleaning

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Skywalker control board and Variable Speed Motor

current status 2010 - 2011

Power +

WIDE BUSconnection

VSM motor with integrated Motor Control Unit Skywalker Control board

Model Line 2012 Homecleaning

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Odra control board and GWS Variable Speed Motor

status April 2012

New Variable Speed Motor

without Motor Control UnitODRA control board with Motor Control Unit

CCU+MCU = Integrated Motor Control (IMC)

M3 phase power

Model Line 2012 Homecleaning

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Odra control board

Connector

brace

Bracket covering power

and heater connectors

Model Line 2012 Homecleaning

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Major differences ODRA vs. Skywalker:

• Motor Control Unit (MCU) integrated on Cycle Control Unit (CCU) instead of on a

separate PCB in the wash motor

• Variable speed drain option

• Improved auto diagnostics (disconnection/short circuit/out of spec loads)

Advantages ODRA vs. Skywalker:

• Less connections

• No communication needed to the motor (addresses communication failures)

• Improved auto diagnostics (more information on motor status)

• Possibility of water level sensing

• Drain motor can also be 3-phase with optional speed control

• Additional auto diagnostics

• Additional water level control information

• Power and heater connector protected by bracket

Comparison Odra control board vs Skywalker control board

Model Line 2012 Homecleaning

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Sensors for Odra control board

Based on modularity strategy, there are only 2 sensors foreseen for GWS and ODRA:

Global NTC capabilities:

1. Monitor water temperature

2. Heater fault detector

3. Cold first fill algorithm

4. Dish mass detection

Global OWI capabilities:

1. Wash Pump Stability (Safety property)

2. Water / Air detection

3. Dynamic Drain detection algorithm (Shorten Drain)

4. Soil detection algorithm

5. Rinse Aid detection

6. Monitor water temperature

7. Heater fault detector

8. Cold first fill algorithm

9. Dish mass detection

Model Line 2012 Homecleaning

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© Advanced - Service Competence Center 2011

9 Place settings load

- Daily 60 / Daily + Delay replaced by New improved Fast Everyday

- Intensive

- Sani Rinse

- Half – Load

- Autosensor / Sensor 40-70

- Aquasteam – MKT to use Sensor 40-70 in all new SKU

0,60

1,00

0,90

0,80

0,70

0,95

0,85

0,75

0,65

New improved Fast Everyday

CTTN load with plastic parts

0,92

Comparable level to A-10%

drying class – acceptable

range for customer

0,82

0,67CT

TN

9P

S

0,73

9P

S

CT

TN

Glasses 40

Plastic parts and pots always scored as wet (in both programs)

Maximum drying efficiency with Multifunctional Tablets and customer load (9PS and CTTN)

Further improvement possible only with significant time lengthening of the program

CT

TN

Model Line 2012 Homecleaning

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1) Description of service set usage and related parts:

CRIN pump is equipped with plug Rast 5.

SMART pump is equipped with plug Rast 2.5.

Therefore we implemented an adapter as a bridge connection, which

enables us to use SMART pump as service part for CRIN pump.

• For dishwashers destined for countries with voltage ranges 220-230V

Service set spray pump CRIN Permanent 220-240 V / 50 Hz code

481236158434 is replaced by Skit code: 480140103009.

• For dishwashers destined for countries with voltage ranges 230-240V

Service set spray pump CRIN Permanent 220-240 V / 50 Hz code

481236158434 is replaced by Skit code: 480140103011.

CRIN pump replacement by service kit SMART pump + wiring adapter

Model Line 2012 Homecleaning

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CRIN pump replacement by SMART service kit (content: pump + wiring adapter)

SMART pump

Leaflet shows the

proper adapter position

Wiring adapter

(available also as

separate part

under code:

480140102481)

Model Line 2012 Homecleaning

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CRIN Permanent

220-240 V 481236158434

SMART Permanent 220-230 V 480140103009

SMART Permanent 230-240 V 480140103011

1) Disassembly existing pump

2) Assembly SMART motor in the appliance

and connect adapter to the plug

1

2

Model Line 2012 Homecleaning

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Service set Yoshi user interface and buttons

1) Description of service set usage and related parts:

In order to avoid any possible electrostatic discharge impact and mechanical damages,

especially micro breaks of user interface PCB during service intervention, as well as to

reduce time of intervention, user interface Yoshi and lightguides/buttons component for

free standing and build in appliances are now offered by Service as already assembled

configuration, available in service sets.

Previously available separate components:

Model Line 2012 Homecleaning

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Service set Yoshi UI + lightguides buttons (position in spare parts list: 3500)

Model Line 2012 Homecleaning

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Assembly instruction of Service set Yoshi user interface and buttons

Service set includes full version of lightguides/buttons component. Please remove

unnecessary buttons and lightguides according to specification of the component (compare

with original part). We recommend using diagonal pliers as it is shown on the example below:

1

2 3

1. Using diagonal pliers to cut off buttons.

2. Cut off light guides.

3. Component ready to assembly.

Model Line 2012 Homecleaning

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Running Time Display

The improvement is available only to V-Touch CB 480140100554 (461972587621)

starting from Software Version 27 onwards.

The most convenient way is to verify Software

Version directly on Control Board

Cycle time indication before cycle is started

In case of old Software (> ver. 27) it was an

average values of last cycles stored in memory.

This was leading to various values being

displayed and noticed by customer during

Sensor program selection. Now (starting from

version 27) it will be displayed constantly the

same time as stored by default, with only

changes due to selections of options or features

(i.e.: Power Clean, Half load, etc.)

Model Line 2012 Homecleaning

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Indication of 6th sense decisive points

Previous (>ver. 27) decisions made by Sensor were not indicated, this was leading to

unexpected time changes displayed for customer during the running cycle. Now (starting from

version 27) it will be indicated by a "spinning snake animation" displayed for 30 sec. and

shown before the remaining time change (if the change requires a remaining time difference

higher than ±1 minute).

There is also a change linked with Dispenser activation during Test Cycle. Previously (>ver.

27) during repeating Test cycles, the Dispenser was not activated – now (starting from

version 27) it will be activated every time the Test cycle is executed (even if it is repeated).

Summary:

When the old CB is replaced by the new one (with CB Software equal or higher version 27)

customer should be clearly informed about improved functionality in terms of cycle

duration indication and indication of decisive points of Sixth Sense Technology and

Sensor’s decision.

Running Time Display

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VIRTUAL RINSE AID INDICATOR VRA (only Atlantic appliances)

Rinse aid presence during the cycle is detected by Optical Water Indicator.

Therefore, in appliances with VRA, you will find no reed contact for rinse aid in the

detergent dispenser and no wiring between reed contact and control board.

During final rinse, dispenser opens twice to release the rinse aid.

Optical water indicator measures the turbidity of water just before the release of rinse aid

and 90 seconds after the release.

Adding rinse aid to warm water causes slight foam which is detected by OWI as change

of turbidity. In case of missing rinse aid the turbidity does not change during measurement

and this signal is recognized by the control board as “Rinse Aid Empty”

If it was detected, that no rinse aid was released in 2 consecutive cycles, the LED

indicating “Rinse Aid Empty” will turn on at the end of the cycle.

In case, that the customer add rinse aid, the “Rinse Aid Empty” indicator LED will be

turned off after closing the door.

Model Line 2012 Homecleaning

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VIRTUAL RINSE AID INDICATOR VRA (only Atlantic appliances)

In case that the customer will not add rinse aid, the “Rinse Aid Empty” indicator LED will

stay turned on when the door will be opened and closed or the CANCEL button will be

pressed.

After the next cycle without rinse aid, the LED will turn on again at the end of the cycle.

Procedure will repeat until the customer refills rinse aid.

If the current detergent setting is powder detergent, the “Rinse Aid Empty” indicator LED

will be activated to show that rinse aid is needed.

If the current detergent setting is tablet ”Rinse Aid Empty” indicator LED will be not

activated.

If the OWI becomes disabled (unable to calibrate), because of filming due to hard water or

food soils, the rinse aid detection is no longer activated. The “Rinse Aid Empty” LED

indicator will never turn on.

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VIRTUAL RINSE AID INDICATOR VRA (only Atlantic appliances)

Attention:

The Detergent dispenser you will receive ordering code 480140101374 is equipped with

reed contact for rinse aid (purpose is to cover also the previous POINT DW platform).

In that case, there is no need to connect the reed contact for rinse aid to the control

board.

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Case 1: function code F8 problem code E2 drain motor not

functioning

„I have PEX at the first used. Model ADP 6742/2 381030006407 851000529430

Issue: Defect code F8E2 concerned drain pump. The product is available.”

„ I come back with the product below F8E2. ADP 6742/2 381030006407 –

851000529430.

I checked connectors on drain pump itself, I exchanged CB with a new one.

Drain pump is working during the test program and when we cancel a program.

Connectors between CB and drain pump are corrects.

Inside the drain pump nothing blocked

CB has been exchanged.

When we launch a program immediately the defect code F8E2 still appears”.

Result of intervention: PEX, CB replaced, failure still present.

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Case 1: function code F8 problem code E2 - Drain motor not functioning

„ I am sending you the defect control board of ADP4549/1IX 851000529530 –

381028008951

Failure: Stop during cycle. No draining cycle

I ordered a new board in SPC, then when I will use it to see if the product can re work

properly. Keep you aware.”

Result of intervention: PEX, CB replaced, failure still present------------------------------------------------------------------------------------------------------------------------------------------

Error message on the defect board

Control system: Atlantic

Timer type: Atlantic

Blank Timer: 461972627111

Adapter firmware: 1.93

User Failure:

Function & Problem: 8-2 Load sensing circuit indicate that the drain motor is not operational. It could be caused by

faulty control, drain motor or wiring.

1) Check connections.

Drain motor <-> harness <-> control board

2) Check harness continuity

3) Check if drain motor is supplied (from board) of check with different control board

4) Replace Drain motor

Cycle number: 25

Occurence count: 1

Cycle type : Normal

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Case 1 - SolutionGoal: F8E2 (Drain motor not functioning) or F8E3

(Drain motor stuck on) failure

Question:

Is there supply voltage (i.e.:230VAC)

present on output from CB to drain pomp

(brown connector) during inlet phase?

Action:

Replace CB.

Notice: Extreme voltage

values may cause Failure

indication.

Question:

Measure the resistance of drain pump

circuit on the connector of CB. Is the

resistance ca. 245Ω (Askoll pump) or ca.

300Ω (Copreci pump)?Question:

Measure the resistance of drain

pump solenoid on the pump

connector. Is the resistance ca.

245Ω (Askoll pump) or ca. 300Ω

(Copreci pump) (check for

open/short circuit)?

Action:

Fit wire or replace it.

Action:

Replace drain pump.

Question:

Disconnect plug on drain pump

connector and measure the voltage. Is

the voltage ca. 230VAC (240VAC for UK)

during drain phase?

Path A

Path B NO

NO

NO

NO

YES

YES

YES

YES

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Case 2: function code F3 problem code E2 - Thermistor shorted

„C2010/1 381035007514 - Heating element doesn’t work at the first use

During the test, the product indicated F3E2

I exchanged the board. Same issue.

I checked the cable on the OWI/CB. Same issue.

I exchanged the OWI, then the product works well without any error code.

I sent you defect OWI.

The heating element was not the reason of the defect.”

Result of intervention: PEX, CB replaced, OWI replaced; Failure solved

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Action:

Fit wire or replace it.

Action:

Replace NTC/OWI. Make sure

that connector is properly fitted

and clean.

Action:

Replace CB.

Action:

Make sure that connector is

properly fitted and clean.

Goal: Find the reason for F3E1

(Thermistor Open or

Unplugged) or F3E2

(Thermistor shorted) failure

Question:

Measure the resistance of NTC/OWI (measure from

CB side). Is the resistance in range 40kΩ-60kΩ (for

temperatures in range 20°C-25°C; for other

temperatures see service manual)?

Comment:

Unplug the NTC/OWI connector (yellow) from CB,

measure at pins 1 & 3.

Question:

Measure resistance at the NTC/OWI. Is the

resistance in range 40kΩ-60kΩ (for

temperature in range 20°C-25°C; for other

temperatures see service manual)?

Comment:

Unplug the connector on the NTC/OWI.

Question:

Connect the NTC connector to the CB. Run cycle

containing water inlet phase (I.e.: Prewash).

Does the failure still exist?

Attention: Make sure that this failure is not caused by

poor connection between CB and connector.

Case 2 - Solution

Path A

NO

NO

NO

YES

YES

YES

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Description concerns appliances with Virtual Water Indicator (VWI) and SMART motor

(valid also for appliances with MPH motor and VWI).

The information about water presence in the system (foam, stability of motor operation) is taken

by measuring the loads on the pump.

On the base of that information from the pump, the InCoRed control board takes a decision.

Procedure:

During the draining phase, both pumps - drain pump and spray pump (as water indicator) - are

working. If, after 2 min of draining, the load on spray pump do not change (means water is still in

the system on a certain level) F4 is displayed.

We have to exclude below mentioned reasons for improper spray pump operation, and check

CB (following failure tree).

Factors, which have an impact on spray pump operation are:

1) Mechanical:

- Damaged rotor, blocked rotor, damaged clutch, damaged electrical connection between CB

and motor.

2) ) Hydraulic:

- Blocked spray arms, blocked flow through on pump or hydraulic system (e.g. dummy cap at

the customer syphon connection), not enough water for proper work of motor (leakages, wrong

outlet hose installation, blocked filters, foam).

SMART Motor with Virtual Water Indication

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„I have a feedback from the field on this model ADP5777 – 851151529933.

(InCored control board, appliance with SMART motor)

We have 4 cases with the same issue in 2 different customers (Boulanger and Leclerc)

I already got 2 serial numbers 381029007474 and 381028011511.

The products have worked one month.”

Issue : A program is launched, then after about 5 minutes the DW stops and shows

"End„ .No defect failure indicated. No dry”

Result of Service Intervention:

“CB has been changed and reprogrammed - without success.”

There are a few issues, which result in “END” without error indication:

1) clogged, blocked motor (e.g. due to broken glass) => motor is not able to start. Without

proper VWI signal from the motor, the DW is not able to check the water presence and take

the decision to switch on the heater. Therefore the cycle is interrupted and ended (it should be

indicated as F5 failure during Service Test Cycle).

2) Significant instability (foam, clogged filters, or in case of SMART motor - disconnected feed

tube and/or an incorrect "working point" (in terms of hydraulic performance - pressure vs.

flow) results in filling additional water, phases repetitions and if this does not help, the cycle is

interrupted and ended.

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Enter Service Test Cycle procedure description:

Entering sequence:

1. Press and hold Program button (scrolling models) or Eco/Normal cycle button (non-

scrolling models) for 5 seconds:

2. While holding Program button, press Start button 2 times.

3. Release Program button: Service procedure will begin

To leave Service Test Cycle procedure – press CANCEL.

• Start button pressed 1 time instead of 2 times?

“Factory Test cycle”

To leave Factory Test Cycle procedure – press button CANCEL.

• Start button pressed 3 times instead of 2 times?

“DEMO cycle”

To leave DEMO cycle: press program button for 5 seconds, while holding it

press Start button 3 times.

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Enter Service Test Cycle procedure description:

•Start button pressed 4 times instead of 2 times?

“Rapid A2 cycle”

To leave Rapid A2 cycle: press program button for 5 seconds, while holding it

press Start button 4 times.

•Start button will be pressed 5 times instead of 2 times?

“LIFE test”

To leave life test cycle: press program button for 5 seconds, while holding it

press Start button 5 times.

•Start button pressed 6 times instead of 2 times?

“Blank”

To leave Rapid A2 cycle: press program button for 5 seconds, while holding it

press Start button 6 times.

•Start button pressed 7 times instead of 2 times?

“Blank”

To leave life test cycle: press program button for 7 seconds, while holding it

press Start button 5 times.

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Entering Service Test Cycle:

1) Start button pressed 1 x Factory Test Cycle:

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2) Start button pressed 2 x Service Test Cycle:

3) Start button pressed 3 x DEMO cycle:

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4) Start button pressed 4 x Rapid A2 cycle:

5) Start button pressed 5 x LIFE test:

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6) Start button pressed 6 x – blank

7) Start button pressed 7 x – blank

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Attention:

Pressing program button (scrolling models) or Eco/Normal cycle button (non-

scrolling models) longer than 5 seconds may cause displaying failure F2E1

„ Stuck Key in User Interface” . Appliances with display will show:

F2 for 0.5 sec E1 for 0.5 sec (pause 0,5 sec) repeated 3 times.

Cancel LED blinking:

(2 times blink /2 sec pause/

1 times blink /5 sec pause/

= Function code 2, Problem code 1)

whole sequence will be repeated 3 times

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