L2-Intro to ERP

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    Introduction to ERP

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    ERP Overview

    Enterprise Resource Planning (ERP) programsare software used by companies to manageinformation in every area of the business.

    ERP programs help manage company-widebusiness processes using a common databaseand shared management reporting tools.

    ERP software supports the efficient operation ofbusiness processes by integrating activitiesthroughout a business.

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    Data Flow between FunctionalAreas

    Marketingand Sales

    HumanResources

    Accountingand Finance

    Production and

    MaterialsManagement

    CentralData

    Figure 2-4 Data flow within an integrated information system

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    What is ERP? ERP is an abbreviation for Enterprise Resource Planning and

    means, the techniques and concepts for integrated management ofbusinesses as a whole from the viewpoint of the effective use ofmanagement resources to improve the efficiency of enterprisemanagement.

    ERP packages are integrated (covering all business functions)software packages that support the ERP concepts.

    ERP software is a mirror image of the major business processes ofan organization, such as customer order fulfillment andmanufacturing.

    ERP integrates all business functions into a single, integratedsoftware program that runs on a single database so that the variousdepartments can more easily share information and communicatewith each other.

    The integrated approach of ERP has tremendous power andpotential in improving the efficiency, productivity, andcompetitiveness of the organization.

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    Common Myths about ERP

    1. ERP means more work and procedures2. ERP will make manyemployees redundant and jobless

    3. ERP is the sole responsibility of the management

    4. ERP is just for the managers/ decision-makers

    5. ERP is just for manufacturing organizations

    6. ERP is just for the ERP implementation team

    7. ERP slows down the organization

    8. ERP is just to impress customers

    9. ERP package will take care of everything

    10. One ERP package will suit everybody11. ERP is veryexpensive

    12. Organizations can succeed without ERP

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    History of ERP

    Origins in the manufacturing industry

    1960s Inventory management and controlsystems

    1970s Materials Requirement Planning(MRP) and Closed-loop MRP

    1980s Manufacturing Requirements

    Planning (MRP II) 1990s Enterprise Resource Planning (ERP)

    21st century ERP II

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    In the beginning Around 1960 was Joe Orlicky at IBM

    Recognized difference between dependent and

    independent demand Independent demand should use statistical reorderpoints (ROP), reorder quantities (EOQ), and safetystocks (SS)

    Dependent demand is deterministic and should not

    be controlled statistically as in classical inventory.Developed MRP(Material requirement planning)as a computer-based information systemdesigned to handle ordering and scheduling ofdependent-demand jobs/parts.

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    Independent demand (Inventory).Dependent demand (MRP)

    Independent Demand (forecasted, uncertain)

    X

    B(2) C(1)

    D(3) E(1) E(2) F(2)

    Dependent Demand (MRP canback-figure release times givendue dates for independent demands)

    Independent

    AA

    d e

    f1 f2 g1 g2

    Dependent

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    What is MRP?KEY IDEA: If the finished product is due at time T,

    when to begin assembly?

    when to begin subassembly?when to begin fabrication?

    when to procure raw materials?

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    Rough Example of MRP Planning Horizon

    1 2 3 4 5 6 7 8 9 10

    Procurement

    Fabrication

    Subassembly

    Assembly

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    Materials Requirement Planning(MRP)

    Outgrowth of bill of material (BOM) processing

    Uses the master production schedule (MPS) to find outwhat products are going to manufactured.

    Gets the details of the materials required to make theproducts from the bill of materials (BOM).

    Searches the inventory records to find out what items arein stock.

    Calculates the items that need to be purchased forproducing the goods.

    MRP solves manufacturing and production planningproblems and made manufacturing of goods easier.

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    Material Requirements Planning (MRP) Logic Starting with independent demand and working

    down the bill of material, do following1. Net demand against existing orders and

    inventory

    2. Lot-size (determine batch size, possibly by EOQ)the netted demand for efficiency in presence of

    setups and inventory carrying costs3. Time-phase lot-sized, netted demand to

    determine planned order release times

    4. Planned order release times become demand fornext level in Bill-of-Material (BOM)

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    MRP Inputs MRP Processing MRP Outputs

    Master Prod.schedule

    Bill ofmaterials

    file

    Inventoryrecords

    file

    MRP computerprograms

    Changes

    Order releases

    Planned-orderschedules

    Exception reports

    Planning reports

    Performance-controlreports

    Inventorytransaction

    Primary

    reports

    Secondaryreports

    MRP

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    But there were problems An MRP system is capacity-insensitive, and

    properly so, as its function is to determine what

    materials and components will be needed andwhen, in order to execute a given masterproduction schedule. There can be only onecorrect answer to that, and it cannot thereforevary depending on what capacity does or does

    not exist.

    Joseph Orlicky

    The problems were by design. They assumed

    INFINITE Capacity plants! And a lack of abetter way, which we still struggle with today.

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    MRP II MRP II (Manufacturing Resource Planning)

    expanded MRP with and emphasis placedon integration

    Financial planning

    Marketing

    Engineering

    Purchasing

    Manufacturing

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    Manufacturing Resource Planning(MRP II)

    Evolved from closed-loop MRP

    Contains additional capabilities like sales and operationalplanning, financial interface and simulation capabilitiesfor better decision-making

    MRP II is a method for the effective planning of all theresources of a manufacturing company

    Utilizes software applications for coordinatingmanufacturing processes, from product planning, partspurchasing, inventory control to product distribution.

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    Manufacturing Resources PlanningMRP II Several modules added to MRP to check

    capacity

    Rough-cut Capacity Planning (RCCP)- before MRP run

    Capacity Requirements Planning (CRP) -after MRP run

    Note that RCCP and CRP both assume fixed

    lead times! Input/Output Control

    Procedure was to iterate by changing theMaster Production Schedule

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    MRP II

    MarketDemand

    Productionplan

    Rough-cutcapacity planning

    Yes No YesNo

    Finance

    Marketing

    Adjust

    production plan

    Master ProductionSchedule (MPS)

    Problems?Requirements

    SchedulesWere Done!

    AdjustM

    PS

    Problems?

    Manufacturing

    MRP Run

    Capacity RequirementsPlanning (CRP)

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    Possible reasons for failureInaccurate data

    Lack of top management commitment

    Unrealistic master production schedules

    Lack of education of those who use the system

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    Then Came ERP

    ERP is a Planning philosophy enabled with the

    software that attempts to integrate all thebusiness processes of different departments andfunctions across a company onto a singlecomputer system.

    Management by Collaboration (MBC)

    Manage the enterprise by collaboration with vendors, enterprise

    departments, productions and customers

    Vendors CustomersEnterprise

    Dept1

    dept2

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    Enterprise Resource Planning (ERP)

    Fundamentals of ERP are the same as that of MRP II.

    ERP is broader in scope and is capable of dealing with more businessfunctions and has a better and tighter integration with the finance andaccounting functions.

    ERP is an enterprise-wide set of forecasting, planning and scheduling

    tools, which links customers and suppliers into a complete supplychain.

    The goals of ERP include high levels of customer service, improvedproductivity, cost reduction, better inventory turnover (just-in-timeinventory), etc.

    ERP is more powerful because it applies a single set of resource

    planning tools across the entire enterprise, provides real-timeintegration of sales, operating and financial data and connectsresource planning approaches, to the extended supply chain ofcustomers and suppliers.

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    ERP (Enterprise Resource Planning)

    Mfg

    Sales

    Financial

    AccountingCapplanning

    Demand

    planning

    Controlling

    HRMM

    Vendors

    Customers

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    ERPs PUSH planning

    MRPOrlicky

    1980s

    1960s

    1990s

    Client-server based,Transaction-orientedDatabase systems

    = ERP

    1970s CRPRCCP+MRP II

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    3-Tier Client-Server Architecture of SAP R/3

    Presentation Server

    (SAP GUI, Web interface)

    Application Server

    (Application Programs/Processes)

    Database Server

    (RDBMS like Oracle)

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    3-Tier Client-Server Architecture

    Presentation Layer: Collects user input and creates process requests

    and presents the results back to the user. Systems capable of providingGUI are used.

    Application Layer: Uses the application logic of SAP programs to

    collect and process the process requests. Servers providing an optimal

    processing env are used.

    Database Layer: Stores and manages the retrieval of the data. Serverswith very large and fast storage space are used.

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    Reasons for the Growth of the ERP Market The Market for ERP is in great demand. According to AMR

    study market revenue grew to more than $25B in 2005.

    The answer is

    1. To enable improved business performance through

    Cylcle Time Reduction: Is the time available at eachstation for the performance of the work allocated orthe time elapsing between completed units coming ofan assembly line.

    Increased Business Agility Inventory Reduction

    Order Fulfillment Improvement.

    2.To Support Business Growth requirement through: New Product,New Customer

    Global requirement including multiple language andcurrencies

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    3.To provide flexible,integrated,real time decision support in: Improving responsiveness across the organization

    4.To eliminate the following limitations of the legacy systems: By fragmentation of data and processing

    Inflexibility to change

    Insupportable technology

    5.To take advantage of the untapped mid market through: Increased functionality at a reasonable cost

    Client server/Open system technology

    Vertical market solutions

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    Advantages of ERP

    Business integration - ERP packages integrates the informationprocessing and automates data updating (automatic data exchangeamong applications) between related business components.

    Flexibility - Diverse multinational environments such as language,currency, accounting standards, etc. are covered in one system,

    which makes the ERP systems very flexible. Better analysis and planning capabilities ERP systems enables the

    comprehensive and unified management of related businesses andits data. This unification makes it possible to fully utilize many typesof decision support systems and simulation functions.

    Use of latest technology - ERP vendors uses the latest developmentsin the field of information technology. This technology adoptionbenefits the organizations using the packages as they get betterproducts and with better capabilities.

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    Why ERP?

    Why ERP? ERP offers solutions for all business functions

    Packages available for organizations of all sizes and types

    Global nature (multi-lingual and multi-currency support)

    Over Expectations abut ERP (One of the main reasons for failed implementations)

    Insufficient pre-implementation preparation

    Lack of awareness among employees Lack of awareness among management about costs

    Wrong concepts about ROI and payback period

    Successful ERP Implementations

    Conduct Gap analysis to find out company requirements and the functions a packagepossesses.

    Select experienced and professional consultants

    Select the right package

    Select employees with the right attitude for implementation team

    Ensure that knowledge transfer happens between consultants and employees as well asbetween vendors and employees

    Ensure that there is enough in-house consultants and integrators during the operation andmaintenance phase