Canon Information Management evenement

Düsseldorf

26 november 2014

Canon Digitale Postverwerking

Canon Digitale Postverwerking

Organisaties worden geconfronteerd met een steeds meer divers aanbod aan binnenkomende post. Naast de afnemende stroom ‘normale’ post komt informatie binnen per e-mail, als bijlage, via Twitter etc.

Voor organisaties zijn grote voordelen te behalen, namelijk door deze analoge en digitale post op een gestructureerde manier te verwerken en naar één formaat te brengen.

In deze presentatie worden enkele internationale onderzoeken op dit gebied behandeld die aantonen wat o.a. de voordelen van digitale postverwerking zijn.

Het Nederlandse bedrijf Connexxion vertelt over haar ervaringen met Canon oplossingen voor het verwerken en digitaliseren van mutaties in personeelsdossiers. Wilt u meer weten? Neem contact op met Canon Nederland.

Tel. 073-6815815.

Of volg deze link voor meer informatie

Canon for Business 2014

Op 26 november 2014 vond in Düsseldorf het tweede internationale evenement over Information Management plaats, georganiseerd door Canon.

Op het evenement waren diversen parallelsessies over specifieke onderwerpen waarbij externe experts en klanten van Canon vertelden over trends en ervaringen.

THE EASY STEPS YOU CAN TAKE TO BRING YOUR MAILROOM INTO THE DIGITAL ERA SELECT GROUP B ON YOUR IPAD

DIGITAL MAILROOM

MICHAEL SCHUETRUMPF INFORMATION MANAGEMENT SOLUTIONS, CANON GERMANY

AGENDA

Market Trends Winning the paper war: the latest trends in pursuit of the paperless office

The Success Stories Better data delivery: How DMR solved Connexxion’s HR information overload

Canon’s View on the Digital Mailroom Overcoming inbound inundation…

Summary A chance to elaborate on solutions further in the consultancy area

INFORMATION AT WORK

THE MARKET TRENDS

LATEST TRENDS IN PURSUIT OF THE PAPERLESS OFFICE…

You have to kick the paper out of the process!

LATEST TRENDS IN PURSUIT OF THE PAPERLESS OFFICE…

AIIM – ASSOCIATION FOR INFORMATION AND IMAGE MANAGEMENT

Advocate and supporter of information professionals for nearly 70 years.

IS ‘PAPER-FREE’ A CORPORATE OBJECTIVE?

• Continuous process improvement• Reduce environmental impact• Improve response times to customers• Rationalize printers/copiers• Cut back-office overheads• Reduce mail delivery points• Process re-engineering• Outsource more functions• Improve accuracy of customer data• Better business intelligence/big data

90% yes

One or more of these campaigns in place:

Paper reduction is part of business improvement campaigns:

75% yes Have a specific policy or maxim to “Drive paper out of the business” :

27% yes Source: AIIM, 2013

PAPER VOLUMES

19%

41%

Amount of paper flowing through business processes Of orgs.

“increasing”

Of orgs. “decreasing”

Of orgs. “decreasing”

Source: AIIM, 2013

EMAILED INVOICES

77% print a copy of invoices that arrive as PDFs

16% print a copy and then scan it in!

31% print invoices that arrive by fax and then scan them back in

Only 23% pass PDFs or faxes directly as images to the capture/ workflow system.

Source: AIIM, 2013

17% of organizations scan half or more of their inbound

mail on entry

37% of organizations scan half or more of their inbound mail at the point-of-process

46% of organizations scan half or more of their inbound mail for archive post-process

INBOUND MAIL

POINT OF CAPTURE

We only do ad-hoc scanning

%age of companies

Source: AIIM, 2013

Value

Scan to archive after the process

Scan in advance of the process

Scan “at the door” Digital mailroom

42%

26% 21%

10%

DIGITAL MAILROOM SCENARIO Source: AIIM, 2013

Centralized through a large floor-standing

mailroom scanner or

scanners; 41%

Centralized using multiple desktop

production scanners; 26%

Distributed capture at

branch-offices, etc.; 19%

Outsourced capture of

incoming mail; 5%

None of these; 10%

Which of the following “digital mailroom” scenarios do you use?

TOP 3 CONCERNS ABOUT PAPER FREE

Investment Costs

32%

Need Physical Signatures

45%

Legal Admissibility

33%

Source: AIIM, 2013

DIGITAL MAILROOM BENEFITS

• Improved mail traceability andcompliance 60%

48%

38%

• Faster turnaround to customers

• Inbound mail immediately availableto mobile, tele-working andcustomer-facing staff

Source: AIIM, 2013

CAPTURE AT HOME OR EMPLOYEE MOBILE Biggest benefits from extending distributed capture to the branch, home, portable or mobile devices of employees:

Process is triggered in minutes, not hours or days

Field staff can trigger processes without going back to base

Savings in physical transport, handling and storage costs

Source: AIIM, 2013

PAPER FREE PROCESSES ROI

3 months; 7%

6 months; 14%

12 months; 29%

18 months; 15%

2 years; 19%

3 years; 4%

More than 3 years; 11%

Overall, what would you say has generally been the payback period for these paper-free process projects?

66% achieving payback in 18 months or less.

50% within a single 12month

budgeting period.

Source: AIIM, 2013

CONCLUSIONS

How is your organization going to remain competitive in a mobile, always on, dispersed-workforce world if it clings to its paper-laden processes?

Paper-Free Processes provide faster response, more flexibility, improved workflow monitoring and better compliance.

Consider every process to be a candidate for paper-free.

Extend capture to the boundaries of the organization.

Source: AIIM, 2013

ERNA VAN LAAR HR CONSULTANT, CONNEXXION

Connexxion is a Dutch public transport provider, with over 14,000 employees and 150 sites.

SUCCESS STORY: CONNEXXION

INFORMATION AT WORK

SUCCESS STORY

DIGITAL MAILROOM

CANON’S VIEW

DIGITAL MAILROOM – COMMON PRACTICES

• Paper intensive process

• Mail often copied, re-printed, re-posted

• Manual mail management (sorting, extracting data, distribution)

• Physical inter-office distribution

• Documents managed unsecurely

• Physical space used to store incoming business critical documents(HR files, invoices, etc)

Sender Channels Mailroom Business

DIGITAL MAILROOM – WHY CHANGE?

• Reduced hard copies

• Minimised archivingspace

• Reduced resourcestime

• Quicker mail delivery,with compression

• Easier documentssharing and editing

• Faster mail retrievalwith mobility access

• Clear process visibility

• Only relevant mailto users

• Dramatically reducedmail losses

• More secure mail withdigital storage

• Full traceability ofworkflow

• Controlled access toconfidential mail

Sender Channels Mailroom Business

REDUCED COSTS

INCREASED EFFICIENCY

BETTER CONTROL

IMPROVED COMPLIANCE

Let us show you how we can help you grow your business! • Deliver Exceptional

Customer Experience

• Gain CompetitiveAdvantage

• Meet RegulatoryCompliance

THANK YOU

THANK YOU