+52° 19' 10.19", +4° 45' 22.40"

10:30 uur, 11 augustus 2003

2 maart 2011Universiteit Utrecht

The Innovatieplatform

Lessons for innovators

Tip 1: Negotiateat the gate

Tip 2:Law of Haste

You

Them Hurry No

Hurry

Hurryyou strike a

deal fastyou let them

dance

NoHurry

they let you dance

nothing much happens

Tip 3: Less is more

How to be an innovator?

Train yourself in change

• learn: language, instrument, sport

• www.lifehacker.com

• use open source, a Mac

• train your brain: www.mybraintrainer.com

• be curious: try strange stuff, religions, products

• build a network with other innovators

• (or choose a different study, please)

Charles Leadbeater (www.charlesleadbeater.net)

Reading suggestions• Knoope - Creatiespiraal

• Covey - 7 habits of highly effective people

• Allen - Getting Things Done

• Utterback - Dynamics of innovation

• Christensen - The Innovators Dilemma

• Diamond - Gun, germs & steel & Collapse

• Michael Lewis - Money Ball

• Johnson - Where good ideas come from

• Zuckerman - The greatest trade ever

Enjoy your coffee...

www.nauta.orgTwitter @fnauta

"Stay hungry,stay foolish!"

Universiteit UtrechtUtrecht, 2 maart 2011

Innovating Bureaucracy

Stereotypes

• Good ideas come in a flash of insight

• Good ideas come from R&D-labs

• Government is wasteful

• Business is creative and efficiënt

SKIN

• Police departments mobile communication

• Competing W7

• 240 €Mln wasted

• No bonus for the director

Business

• Former leading B2B supplier worldwide

• New CEO

• Plans to sell off most, Unions beg alternative

• Units compete with outsourcing partners

• $ 400 million savings in 4 years, invested in innovation

• Back in the lead

On a mission:

Create public organizations that out-innovate business

Universiteit UtrechtUtrecht, 2 maart 2011

Innovating Bureaucracy

1. About bureaucracy

2. About innovation

3. Innovating bureaucracies

1About bureaucracy

City Department

Political assistant

Apple

Ministry

ORIGIN

Think Tank

Cinema

Shell

University

PM Office

Provinces Police

Innovative

Inert

Informal Bureaucratic

City Department

PoliticsMinistry

ORIGIN

Think Tank

CinemaShell

University

Provinces

PM Office

Apple

Police

Politics

Bureaucracy

• Hierachy

• Rules

• Specialisation

• Standardization

• Distribution

• Control

➡Slows ideas down

➡Inertia

➡Stove pipes

➡Boredom

➡Politics

➡Risk aversion reward

➡ Not build for innovation

2Innovation

1876 Menlo Park

1940's Science

Public sector innovation

• Low volume research

• Literature emphasizes differences public versus private

• No cross overs between policy sciences and innovation science

• 99,9% of all innovation literature on business

3Innovating bureaucracies

Puzzle mostly solved

• Bureaucracies are great for:

- Scale- Security- Efficiency

➡ Not build for innovation

• But: We have learned how to make them

innovative in past century

Gamechanger

Unit<10k€

Group<25k€

Division<100k€

Board>100k€

Creative competition

• Three competing teams to create creative competition

• Multi-disciplinary teams to overcome stove-pipes

• Pitch to board

• Selection inside company

Ingredients solution

• Make innovation part of the system

• Innovators license to innovate

• Management committed

• Openness

Monday desk

Monday desk

Ingredients solution

• Make innovation part of the system

• Innovators license to innovate

• Management committed

• Openness

Development

Ideas

Selection

Execution

Scaling & diffusion Innovation

process

Governance

Mission & vision

Budget

Selectioncriteria

Review

Openness

Interaction

Colleagues

Partners

ClientsCitizens

Knowledge

Govern-ments

Our goal

• Create innovation taxonomy

• Testing this model in action

• Develop into handbook public sector innovation

• Create public bureaucracies that out-innovate commercial bureaucracies

Where you can join

• Help with the Innovation Taxonomy project

• Join our research through thesis

• Find a good internship in a public organization

• Work as student assistant

Let's change stereotypes

Stay in touch:

- LinkedIn group Public Sector Innovation

- Twitter @fnauta

- Book out end 2011

Thank youwww.nauta.org

www.lectoraatinnovatie.nltwitter: @fnauta