BQ TAI NGUYEN VA MOI TRIAING LONG HOA XA HOI CHU NGHIA VIET NAM WO lap - Ty do - Hanh phtic

Se: 29 /2017/TT-BTNMT

SO TAI NGUYEN VA MO1 TRGONG BD

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11 NO,: ........... A3-.... DEN . .......... ......... THONG TU. ChtlY412±:tc:LinNSEilinh Lieu chi danh gia chat ltryng dich va sir nghiep eking

ve thy dyng ca so' dir lieu va phan mem tang clang trong Binh vtrc tai nguyen va mili flan

Can cit. Nghi clinh so 16/2015/ND-CP ngay 14 thong 02 main 2015 ctha Chin phis quy clinh co the tte this ctha clan vi ste nghiep cong lap;

Can cif Nghi clinh se; 36/2017/ND-CP ngezy 04 thcing 4 neim 2017 ctha Chin phit quy clinh chttec nang, nhiem yy, quOrz han va co cat, to ch&c ctha BO Tai n uyen va Mai trteang;

Theo de nghi cita Vu trtrang Vy Khoa hoc va Cong nghe, Vu trtrerng Vy Phap che;

trteang BO Tai nguyen va Mai trteemg ban hanh Thong to quy clinh tieu chi d rnh gia chat item dich vu sy• nghiep cling ye xay dung co so' die lieu va phcin hZem (mg dung trong linh yur tai nguyen va mai trteang.

Chtrcrng I QUY DINH CHUNG

Dieu 1. Pham vi dieu chinh

Thong to nay quy dinh lieu chi danh gia chat luting dich vu sy nghiep cong sir dung ngan sach nha nuot ye xay citing ca se( du lieu va pilau mem (mg dung trong linh yuc tai nguyen va mei truang (sau day gpi la dich vu xay dung co so Clit lieu va phan mem).

Dieu 2. Did ttryng tip dung

Thong to nay tip dung dai veri ca quan quan 1y nha nuerc ve tai nguyen ILA mei trixong; don vi Su nghiep va to oink, ca nhan co lien quan den hoat deng cung cap dich vu xay dung ca so du lieu va phan mem.

Dieu 3. Giai thich tir ngit

1. Tieu chi danh gia la cac not dung, yeu eau ma doi tugng cung (mg dich vu phai d p Ung de them man mong moon cua khach hang. Moi tieu chi có cac chi so danh g a theo cac yen cau va dieu Ici'en Ye met khia canh cu the.

Ha Nal, ngay 11 thong 9 nam 2017

2. Chi tieu danh gici gOm cac chi so danh gia va phep danh gia chat luting theo mOt dac tinh, yeti eau nao do. Chi tieu co gia tri trgng so the hien mite dO quan tryng dm chi fiat do.

3. Chi so cicinh gia la cong cu do luting mOt khia canh cu the elm mOt chi tieu duce the hien bang con so, tY so, tY suat.

4. Tr9ng so cicinh gia la dai luting a so sanh tam quan trgng cua cac tieu chi danh gia.

5. Phep danh gici la phep do nham danh gia theo mOt tieu chi cu the.

Chuang II TIEU CHI, CHI TIEU, CHI SO DANH GIA CHAT LUONG INCH VI;

VE XAY DUNG CO SO DO' LIEU VA PHAN MEM

Dieu 4. Tieu chi danh gia chat !trying Bich vy icay dung ca so' der lqu

1. Tieu chi 1: Co see ha tang cling nghe thong tin.

2. Tien chi 2: Nguan nhan lye.

3. Tieu chi 3: Chat luting dich vu co so du lieu.

4. Tieu chi 4: Kiem tra, giam sat.

5. Tieu chi: Bao hanh, bao tri.

Dieu 5. Chi tieu dfinh gia cfia cac tieu chi danh gia chat luting (Lich vy xay dtyng ca so' dir lieu

1. Chi tieu danh gia cua Tieu chi 1:

a) He thong may cha ca ser at lieu - trgng so la 4;

b) He thkg ph'an mem gOc - trgng so la 4;

c) Ha tang mang - trgng so la 4;

d) An toan, bao mat thong tin - trgng so la 6.

2. Chi tieu danh gia cna Tien chi 2:

a) Nhan lyc quan IY, van hanh - trgng so la 6;

b) Nhan lyc quan tri ca sa du lieu - trgng so la 6;

c) Nhan lye phyc vu khai that, cung cap du lieu - trgng so la 3.

3. Chi tieu danh gia cda Tieu chi 3:

a) Tuan thu lieu chuan khung nOi dung du lieu chuyen nganh - trgng s6 la 8; b) 1\41/C dO day du cilia du lieu - trgng so la 8;

c) DO chink xac cua du lieu - trgng so la 8;

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d) Tinh san sang dm der lieu - trgng so la 8;

e) Kha nang cung cap du lieu - trgng sal IA 6;

g) Tuan thu quy trinh, thu tuc cung cap du lieu - trgng so la 5;

h) Pluic vu dich vu cong Ulm tuyen - trgng so la. 3;

i) DO hai long dm don vi duce cung cap dirt lieu - trgng s6 IA 9.

4. Chi lieu danh gia cua Tieu chi 4:

a) Ke hoach kiem tra, giam sat - trgng so la 1;

b) Quy trinh kiem tra, giant sat - trgng s6 la 2;

c) Thue Men hem tra, giam sat - trgng so la 2.

5. Chi tieu danh gia cua Tieu chi 5:

a) Tuan thil quy dinh bao hanh - tricong s6 IA 4;

b) Tuan thii quy dinh bap tri - tong so la 3.

Dieu 6. CM soft dinh gia ctia cac chi tieu danh gia chat prang dich vu xay trng co. so' d& lieu

Chi so danh gia cua cac chi deli quy dinh tai Dieu 5 dirge quy dinh chi ti& tai Phu Mc 1 ban hanh kern theo Thong to nay.

Dieu 7. Tien chi danh gia chat lmIng dich vu ray Mpg plan mein

1. Tieu chi 1: Co so ha tang cong nghe thong tin.

2. Tieu chi 2: Nguan nhan luc.

3. Tieu chi 3: Chat luong sir dung dich vu co ser du lieu.

4. Tieu chi 4: Chat lugng sir dung dich vu phan mem.

5. Tieu chi 6: Kiem tra, giam sat.

6. Tieu chi 7: Bao hanh, bao tri.

Dieu 8. Chi tieu danh gil cim cac tieu chi danh gia chat luvng dich vu u•ng phan mem

1. Chi tieu danh gia cna Ti8u chi 1:

a) He thong may chit co• se, der lieu - trgng so la 3; b) He thong phan mem gac - trong so la 3; c) Ha tang mang - tr9ng s6 la 2;

d) An toan, bao mat thong tin - trgng so la 2.

2. Chi tieu danh gia cua Tieu chi 2: a) Nhan lye quan tri co sex du lieu - tryng s6 la 2;

b) Nhan lye quan tri, van hanh he thong - trgng so la 3;

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c) Nhan lgc pilaf trien he th6ng - trgng so la 2;

d) Nhan Igc h6 try Icy thuat, nghiep vu - trgng so la 3.

3. Chi tieu danh gia cua Tieu chi 3:

a) Truerng hop phan mem ung dung co thao tac vai co s& der lieu, du lieu tir co so du lieu thi chi deli danh gia thgc hien theo Khoan 3, Dieu 5 Thong to nay.

b) Trtreng hop phan mem Bong thao tac veil co kr du lieu thi khong thuc hien viec dart gia theo tieu chi nay.

4. Chi tieu (lath gia cria Tieu chi 4:

a) Tuan thd tieu chuan kyr thuat cong nghe thong tin - trgng se') la 6;

b) Tuan thu tieu chuAn ky thuat chuyen nganh - trgng s6 la 6;

c) Tinh phir hop chirc nang - twig so IA 8;

d) Tinh hieu qua - trgng so la 7;

e) Tinh nang suAt - trgng se la 7;

f) Tinh an toan - twig se la 7;

g) DO hai long dm nguari stir dung - trgng se; la 10.

5. Chi tieu dank gia cua Tieu chi 6:

a) Ke hoach hem tra, giam sat - twig s6 la 1;

b) Quy trinh kiem tra, giam sat - trgng s6 la 2;

d) Thgc hien hem tra, giam sat - twig s6 IA 2;

6. Chi tieu danh gia cua Tieu chi 7:

a) Than thir quy dinh bao hanh - trgng s6 la 5;

b) Than thu quy dinh bao tri - tryng s6 la 5.

Dieu 9. Chi ma danh gia chat laying dich vu xay dyng phan mem

Chi s6 danh dm chi tieu quy dinh tai Dieu 8 cfra Thong to nay dugc quy dinh chi tik tai Phplpc 2 ban hanh kern theo Thong to nay.

Dieu 10. Phtrang phip tinh diem danh gia chat ltnyng dich vu fay dung ca sii• der lieu va phAn mem frng dung

1. Phuong phap danh gia, tinh diem dai v&i chi so danh gia:

Viec danh gia va tinh diem danh gia cho cac chi se) danh gia duct thgc hien d6i voi tong chi so danh gia quy dinh tai Phu lyc 1 va Phu luc 2 ban hanh kern theo Thong to nay.

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2. Phuung phap danh gia, tinh diem di vori chi hen danh gia:

a) Viec danh gia, tinh diem dank gia cho chi tieu chi duqc ante hien khi da hoan thanh xong tat ca cac chi so dm chi tieu danh gia do.

b) Cling time tinh diem danh gia cho chi tieu danh gia nhu sau:

TCi = Tv

1=1

Trong do:

TCi: di:8m danh gia cna chi lieu danh gia thir i.

X : diem dm chi so danh gia thit j.

N: tang so chi tieu danh gia dm chi tieu danh gia thir i.

3. Phucmg phap danh gia, tinh diem dai veri lieu chi danh gia:

a) Viec danh gia, tinh diem danh gia cho den chi danh gia chi dugc time hien chi da hoan thanh xong tat ca cac chi tieu danh gia thuac nhom fiat chi danh is do.

b) Cling thirc tinh di8m cua tieu chi danh gia nhu sau:

NTCi = ITC. x wi

i=1

Trong do:

NTC1: di8m danh gia caa tieu chi this i.

TGIF diem danh gia tha chi tieu danh gia thir j.

w1: tong so dm chi tieu danh gia thir j.

M: tang so chi flan danh gia cua tieu chi danh gia thir i.

4. Phuong phap danh gia, tinh diem tang the cho dich vu xay dung cu so du lieu va phan mem Ong dung:

a) Viec danh gia, tinh diem chung cho dich ve xay dung co s& du lieu va phan mem Ong dung chi duqc thut hien khi da hoan thanh viec danh gia tha tat ca cac tieu chi danh gia.

b) Cong thirc tinh diem danh gia chung cho dich vu xay dung co s& dit lieu va phen mem Ong clung nhu sau:

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P=

K NTC,

t=i

Trong do:

P: diem danh gia elm dich vu xay dung co se( du lieu va phan mem ling dung.

NTC1: diem danh gia elm deli chi danh gia thu i.

K: tang so tieu chi danh gia.

Dieu 11. Dinh gia chit hrcrng dich vy xay dung co* so' de lieu va phan mem ring citing

1. Viec danh gia chat lugng diet' vu xay dung co sO du lieu va phan mem ung dung theo phuong thire cham diem. Thang diem danh gia la 100. Thang diem danh gia duge xac dinh au the doi vai tang tieu chi, chi so va the hien chi ti6t tai cac Phu luc ban hanh kern theo Thong tu nay.

2. Chat lugng dich vu xay dung co ser du lieu va phan mem dirge danh gia theo 4 mire:

a) Tat Ichi tang so diem to 80 diem fro len;

b) Kha khi tang so diem tir 70 den clued 80 diem;

c) Dat khi tang so diem tir 50 den clued 70 diem;

d) IChong dat khi tang so diem duoi 50 diem.

Chiming III DIEU KHOAN THI HANH

Dieu 12. Hien Inc thi hanh

Thang tu nay c6 hieu lye thi hanh tir ngay 01 thang 11 nam 2017.

Dieu 13. TO clinic time hien

1. Vu Khoa hoc va Cong nghe chiu trach nhiem to chi:re hurting clan trian khai va 'dam tra vice thgc hien Thong tu nay.

2. Cac don vi true thuoc BO va the to chirc, ca nhan c6 lien quan chiu trach nhiem thi hanh Thong tu nay.

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KT. K. TRIAING TRUffitiiNG

Trong qua trinh thcrc hien, n6'11 co kilo khan, yuerng mac, de nghi cac

ca quail, to chat, ca nhan pit anh kip tiled ye Bo Tai nguyen va Moi tnremg de ngMen dm, xem xet, giai quyet./.

Nol - Van phong Chinh pha; Van phong QuOc hOi; - Cac BO, co quan ngang BO, co quan thuOc CP; - Kim tk.n Nha nuac; - UBND cac tinh, thanh phei true thuOc Trung uong; - Cue ki4m tra van ban QPPI., - BO Tu phap; - Cac Thir truang BO TN&MT; - Sa TN&MT car tinh, TP true thuOc Trung uong; - Cac don vi trot thuOc BO TN&MT; - ang thong tin din to BO TN&MT; - Cling ban, COng thong tin din rir cua Chinh phu;

t- Luu: Van hu, PC, KHC

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Phu Inc 1 DAM! MUC TIEU CHI DANH GIA CHAT LUONG INCH VU CONG VE XAY DVNG CO Rite LIEU - - - -

TRONG LiNHATTAI NGUYEN-VAIN/16i TRUONG

Ban hanh kern theo Thong tic so /2017/BTNMT ngayi/j thcing 9 nom 2017 eat: Bo tricang Bo Tai nguyen va Mai trtedeng

STT Ten chi so danh gia

Tien chi: Ca s& h3 tang ding nghe thong tin Chi tieu: He thong may chit CSDL

Phtarng phap ap citing I Phep do, cong thirc Mo to

I 1.1

Loqi thang danh gia

1.2 CM tieu: He timing pan mem gOc

Daub gia &au hinh cita tong may chit CSDL theo you cL

With gia so luong may chit CSDL dap 1mg nhu cAu trien khai

Dam boo cac phAn mem g6c dune cat dAt, cdu

Dante gia s6 luring phAn mem g6c dap Ong nhu cAu than khai

Dem s6 lugng may chit dirge sir dpng de" trian khai so vest so luting may chit CSDL theo you cAu

Dam so 'wog may chit c6 cAu hinh pho hop so ved tang so may chit CSDL theo you cAu

Dam s6 lugng phAn mem g6c da sir dung so vat tong se') lacing phAn mem g6c theo yeti &Au

Dam s6 lugng phan mem goc dirge cat dot, cAu hinh theo diing

X = A/B A: S6 may chit CSDL sir dung B: Tong s6 may chit CSDL theo yeu cAu X = A/B A: SO may chit CSDL co cdu hinh pha hop B: Tong s6 may chit CSDL theo yen cAu

X = A/B A: S6 humg phan mem gOc da-sir dung B: Ding so phAn mem g6c theo yeu cau X = A/B A: SO luring phAn mem g6c

1.1.1

1.1.2

S6 luting may chit CSDL

au hinh may chit CSDL

1.2.1

1.2.2

S6 lucmg phAn mem goc

Chat luong cal dat phAn mem gac

Tuyt dOi

Tuyat d6i

Tuyat dOi

rIA„............. Tuyat d6i

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STT Ten chi so danh gia Mo to Plurang phap Ai) dung Phep do, &Ong thtic Loai thang danh gia

hinh dap irng yeu du you cau so vei tong se phan mem gee

dugc cai dat, cau hinh phi' hgp B: Tong so phan mem goc theo yeu eau

1.2.3 Ket not gitta cac phan mem gee

Dam bao cac phan mem gloc dugc kart not dap ung y8u can

Sir dung kien thirc chuyen gia danh gia viec kart not giita cac phan mem gee

X = 1, cac phan mem gec c6 kart not vai nhau. X=O, thong co sv kar t not Oita cac phan mem gee

Tuyet dei

1.3 Chi tieu: Ha tang mang 1.3.1 S6 luting thiet bi mpg Dam bao se lacing thiet

bi mang dugc trien khai &mg theo you cau ky thuat

Dem se lugng thiet bi mang da trien khai so veri so limn theo you cau

X = A/B A: S6 thiet bi &A trien khai B: Tang s8 thiet bi theo yeu eau

Tuyet dei

1.3.2 Cai dat, cat' hinh thiet bi mang

Bao dam cac thiet bi mang dugc cai at, cau hinh dat yeu cau

Dem se lugng thiet bi mang cla. duce cal dA't, cau hinh phi' hap so voi s6 lugng thiet bi dA trien

X = A/B A: Se thiet bi dugc cai dat, eau hinh dOng

Tuyet dol.

khai B: T'Ong se thiet bi da trien khai 1.4 Chi bleu: An toil', bao mat tilting tin

1.4.1 Ban dam an toan tilling tin

Bao dam an toan thong tin

Sir dung kien thirc chuyen gia danh gia

X = 1; dam bao an toan thong tin. X=O, khong dam bao an toan.

Tuyet dei

1.4.2 Bao dam bao mat du lieu

Bao dam bao mat cat lieu Sir dung hen thirc chuyen gia danh gia

X = 1, dam bao bao mat dit lieu. X=0, thong dam bao bao mat du. lieu

Tuyet dei

H Trio chi: Nguan nhan tut 2.1 Chi tieu: Nhfin bye quan 157, van hank

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STT Ten chi so danh gia M6 ta Loai Phircrng phap ap dung Phep do, cling thin thang danh gia 2.1.1 S6 lugng than lye Dam bao du so lugng So sanh so lugng nhan sir clang X_=. 1'neu A/113---1

var-mh. anh— —than lye pan ly, van hanh

Tuyet- ofgnarl-1y, lam nhiem vg quan ly van hanh voi tong so nhan sg can thiet de quan 1Y, Van hanh

X = A/B, neu A/B <1 A: S6 nhan sir tham gia quan 1y, van hanh B: Tong s6 than sir can thiet de quan ly, van hanh

2.1.2 ChAt lugng luting nhan lye quan ly, van hanh

Dam bao chat lugng caa del ngil nhan lye tham gia quart 13'f, van hanh

Danh gia nang lye dm d'Oi ngii can be kyr thuat quan 15, van hanh dga tren trinh do ciao tao phu hop va kinh nghiem

X = 1, nett tat ca than sg dat yeu cAu chat lining. X = 0,5 neu tren 50% nhan sir dat yeu eau chat lugng. X=0 nett clued 50% than six dat yeu cAu chat lugng.

Tuyet d6i

2.2 CM tieu: Nhan km quail tri CSDL 2.2.1 S6 luring nhan lye

quart tri CSDL Darn bao du s6 lugng than lire quan tri CSDL

So sanh se lugng nhan lire quan tri CSDL hien lugng co vol s6

X = 1 lieu A/B>=1 Tuyet deli

nhan lye quan tri CSDL can thiet (mdc trung binh)

X = A/B, nett A/B <1 A: S6 nhan six tham gia quan tri CSDL B: Tong s6 nhan six can thiet de quan tri CSDL

2.2.2 Chat luting nhan lye quail tri CSDL

Darn bao chat lugng caa dei ngil nhan km quan tri CSDL

Danh gia chat hrimg do, i net nhan lye quan tri CSDL dga tren trinh de dao tao, the Chung chi ye quan tri CSDL va kinh nghiem

X = I, neu tat ca than sir dat yeu eau chat lugng. X = 0,5 neu tren 50% 'than str dat you eau chat lugng. X=0 neu &rad 50% nhan str dat yeu eau chat lacing.

Tuyet dei

r1K

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STT Ten chi se danh gia Me to Pluto:mg ha ip dung Phep do, ding thirc Loi thang danh gia

23 Chi fieu: Nhan hyc phyc vu khai thic, cung cep dfr lieu 2.3.1 Se lugng than lgc Dam bao dir s6 Wong So sanh s6 lugng than lire phirc X = 1 neu A/B>=1 Tuyet d&

phim AT khai that, nhan lirc phitc vii khai vu khai thk, cung cap du lieu X = A/B, A/B neu <1 cung cap der lieu thk, cung cap du lieu hien co vei s6 lugng than lirc

One vu khai that, cung cap du lieu (Ink trung birth)

A: SO than sir phirc vu khai thac, cung cap du lieu B: 'Ding so than sir can thiet de phuc vu khai thk, cung cap du lieu

2.3.2 ChAt lugng nhan lire Ow vu khai thac, cung cap du lieu

Dam bao chat lugng cfra d0i ngil than lire phgc vu khai iliac, cung cap di/ lieu

Danh gia chat luring do, i ngil than lire phvc vu khai thk, cung cap du lieu dga tren trinh do, dao tao va kith nghiem

X = 1, neu tat ca than sir dat yeu cau chat lugng. X = 0,5 neu tren 50% than sir dat yeu cAu chat luring. X=0 neu dueri 50% than sir dat you cAu chat luring.

Tuyet den

III Tieu chi: Chet hreng dich vu co' se. dfr lieu 3.1 Chi tieu: Tuan thii tieu chuen khung nei dung dfr lieu chuyen nganh

3.1.1 Tuan thu tieu chuAn khung not dung du lieu chuyen nganh

Dam bao than thil town be cac tieu chuan khung not dung du lieu chuyen nganh

Chuyen gia cUa cac 11th virc lien quan den CSDL thgc hien viec danh gia

X = 1, neu man thil hoan town X = 0, neu ngugc lai

Tuyet den

3.2 Chi tieu: Mut de day du ciia du' lieu 3.2.1 Danh mix cac loai du

lieu Day dO danh muc cac loai der lieu theo yeu cAu

So sanh s6 luring danh mix chi lieu hien có so vei se lugng danh mile di) lieu theo yeu cAu

X = 1, neu day du theo yeu cAu X = 0, neu nguac lai

Tuyet doi

3.2.2 Metadata Darn bao day du thong Danh gia bao dam metadata X = 1, neu day du thong tin Tuyet del )

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STT Ten chi so danh gia Mo to Phtrung ha ap dyng Phop do, cong thCrc Loai Chang danh gia

tin metadata.. dtrac_xay_dang-theo ang-chuan a lieu theo yeu eau, day dO nOi dung metadata cho cac hang muc a lieu theo yeu cau.

--metadata X = 0, au ngugc lai

3.2.3 NOi dung dir lieu Day du ye not dung dm the ahem chi lieu

Danh gia mac dO day dii cac nOi dung a lieu theo yeu cau.

X = 1, au tat ea cac nit deu day a. X = 0, nau ngugc 1pi

Tuyet al

3.3 CM tieu: Di) chinh xac cita dir lieu 3.3.1 DO chitin xac Nth co ser

toan hoc Dam bao doo, chinh xac ve co s& toan hoc

Lay ngau nhien s6 lugng mau chi lieu theo quy dinh, danh gia tY le Mau du lieu bao dam do chinh xac ve Ca sey toan hoc teen tang s6 mau WI lieu kiem tra.

X = 1, nett tat ca cat matt kiem tra deu dat you eau. X = 0, au ngugc lai.

Tuyet crei

3.3.2 DO chinh xac th8ng tin, du lieu

Dam bao thong tin nhap trong cac truang thong tin chinh xac

Lay ngau than s6 lugng matt ar lieu theo quy dinh, danh gia tY le mau du lieu bao dam do chinh xac ye thong tin nhap tren tang s6 mall at lieu kiem tra.

X = 1, neu tat ca cac mau kiem tra au dat yeti eau. X = 0, au ngugc lai

Tuyet doi

3.3.3 DO chinh xac ve khong gian

Dam bao dO chinh xac ve hinh hoc lid Wong quan khong gian

Lay ngau nhien s6 lugng mau der lieu theo quy dinh, danh gia ty le mau a lieu bao dam dO chinh :the ve hinh hoc ya Wang quan khong gian tren ding s6 mau dir lieu kiem tra.

X = 1, nau tat ca cac den tugng kiem tra dat you eau X = 0, nail ngugc lai

Tuyet ai

3.3.4 DO chinh xac ve du Dam bao du' lieu qua yao Lay nau nhien sal lugng mau X = 1, nett Mt ca cac ai Wang Tuyet ai \f,"

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STT

lieu qua

Ten chi so danh gia Loai thang danh gia

Phtrang phap ap dung

chi lieu theo quy dinh, danh gia ty le matt du lieu bao dam dO chinh xac ve thong tin, chat luting gnat so Arad yeti cau tren tong so m'au du lieu kiem tra.

MO to

CSDL chit-1h xac

Pixel) do, ding tha•c

kiem tra dat you eau X = 0, neu ngwyc 11

3.4 Chi tieu: Tinh san sang dm dill lieu

3.4.3

3.4.3

3.4.2

3.4.1

duDam bao cung cAp day

cac dinh clang theo quy dinh

TWA gian cung cap MI lieu dat yeu cau theo quy dinh

Dam bao tinh san sang cung cap thOng tin du lieu nam trong danh mac cung cap khi co yeu cau

San sang cung cAp du lieu metadata

Danh gia kha nang san sang cung cap du lieu metadata theo quy dinh

Danh gia kha nang san sang cung cAp thong tin du lieu nam trong danh mvc cung cAp khi c6 yeu cau theo quy dinh

Thvc hien viec yeu cAu cung cap dill lieu vgi so luting danh mvc du lieu nhat dinh, danh gia thai gian cung cap du lieu theo cac quy dinh. Kiem tra s6 lugng thu tac cung cap du lieu nhat dinh, danh gia ve do, da dang cua cac dinh clang dry lieu da cung cap cna tUng the. tac so \Teri quy dinh.

X = 1, neu tAt ca cac thong tin metadata nam trong danh mac metadata deu cap duct ngay. X = 0, neu ngugc lai X = 1, tAt ca cac mac thOng tin, du lieu nam trong danh muc cung cAp có the cung cap duqc ngay X = 0, neu nguqc lai X = 1, neu tAt ca cac muc du lieu c6 th6i gian cung cap dat yen cAu theo quy dinh. X = 0, nett ngugc lai.

X = 1, neu dam bao cung cap day du cac dinh clang theo quy dinh. X = 0, nett ngugc lai

Metadata

Thong tin, du lieu

Thai gian cung cap du lieu

Dinh dang dir Wen cung cap

Tuyet &Si

Tuyet dai

Tuyet dai

Tuyet del

12

STT Ten chi so danh gia Mo ta Loai Plurceng phap ap dung Phep do, ding tithe thing danh gia 3.5 Chi tieu: !Chi fling cung cAp dd.' lieu

, 3.5.I—Phuong thdc cung cAp Bar) dam day du cac Kith, dir lieu phmmg tilde cung cap dir

lieu theo you cau

tra, daub gia cac phucmg thirc cung cap dill lieu hien c6 so voi cac phucmg that cung cap dit lieu theo quy Binh.

X = 1, nth bao dam clay &I cac phucmg thirc cung cap du lieu theo quy dinh. X = 0, nth rigugc Jai

Tuyet d6i

3.5.2 Sir dung phan mem ha trg cung cap dir lieu

Danh gia viec sir dung • • 7., phan mem ho try viec

quan 19 cung cap va cung cap dir lieu

Danh gia viec sir dung phan mem trogn viec cung cap dit lieu, chia lam 3 mire: - CO sir dung va c6 chat nang quan 15, cung cap. - CO sir dung nhtmg chi co chic nang ha try cung cap. - Khong sir dung phAn maul.

X = 1, nth c6 sir dung phan mem c6 chic Wang quan 19 cung cap va h6 try cung cAp az lieu. X = 0,5, lieu c6 sir dung phan mem chi c6 chic nang hO try cung cap dit lieu. X = 0, neu thong sir dung phan mem.

Tuyet doi

3.6 Chi tieu: Tuan thii quy trinh, thii AK cung cap dlr. liOu 3.6.1 Tuan tha quy dinh ve

cung cAp dir lieu Dart gia viec tuan tha cac quy dinh ve cung cap dit lieu

Kiem tra, danh gia viec tuan tha cac quy dinh chung ve cung cap ad lieu.

X = 1, neu co tuan tha quy dinh ve cung cap du lieu. X = 0, nth ngugc lai

Tuyet dal

3.6.2 Tuan tha quy trinh cung cap dir lieu

Danh gia viec co quy trinh va than tha quy trinh cung cap chi lieu

Kiem tra, danh gia viec tuan thu cac quy trinh ve cung cap dit lieu.

X = 1, co quy trinh va viec cung cap than thu town bo quy trinh. X = 0,5, c6 quy trinh nhung viec cung cap dit lieu chi tuan thil mot phan quy that X = 0, nth thong c6 quy trinh

Tuyet doi

3.7 Chi tieu: Phuc vy dich vy cong trtrc tuyen 3.7.1 Cung cAp du li6u cho Dania gia viec ca so dir Danh gia CSDL da duce xay X = 1, neu cung cAp cho tO-i Tuyet doh y

13

STT Ten chi so danh gis MO to Phuong phap ap dung Phep do, ding that Loai thang danh gia

dich vg cong true tuyen

lieu dugc xay dimg co cung cap du lieu cho dich vu ding trim tuyen

dung co cung cap thong tin, Mt lieu vOi cac he thong cung cap dich IN cling trim tuyen

thieu 1 dich vu Ong true tuyen mire dO 3 tr6 len X = 0,5 neu co cung cap MI lieu cho dich vu tong true tuyen X = 0, neu kitting cung cap du lieu cho dich vu tong tr%rc tuyen

3.7.2 Dich cg cOng him tuy8n thus hien viec cap nhat CSDL

Danh gia viec dich vu tong true tuyen clap nhit vao CSDL

Danh gia CSDL da dugc xay dung c6 ltm frit du lieu va clugc cap that du lieu to he tilting cung cap dich vu cling trim tuyen

X = 1, nett co tel. thikt 1 dich vii ding (muc do 3 tra len) cap nhat vao CSDL X = 0,5 neu có dich vu ding cap nhat vao CSDL X = 0, neu khemg c6 dich vg cong cap that CSDL

Tuyet d6i

3.8 Chi tieu: 1118 hai long ciia don vi doge cung cap di? lieu 2.8.1 DO hai lOng dm don vi

doge cung cap Danh gia del hai long dm don vi dune cung cap

Thuc hien viec phong van cac don vi dugc cung cap de danh gia c10 hai long.

X = A/B A: So don vi duce ph6ng van danh gia hai long. B: 'rang só dun vi dugc phong van.

Tuyet Mii

IV Tieu chi:Kiem tra, giant sat 4.1 Chi tieu: Ke hoach kiem tra, giant sat

4.1.1 Co Ice hoach kiem tra, giam sat

Danh gia viec xay dyng ke hoach kiem tra, giam sat

Danh gia viec có ban hanh ke hoach kiem tra, giam sat

X = 1, co ke hoach kiem tra, giam sat X = 0, neu ngugc lai

Tuyet d6i

4.2 Chi tieu: Quy trinh kiem tra, giim sat 7 14

4.2.2

4.3

Ten chi so dinh gia MO to

Danh gia viec xay dung quy trinh kiam tra giam sat Danh gia quy trinh kiam tra, giam sat da xay dung la phit hop

Chi HEM Thve hien kiem tra, giant sat

Phtrong phap ap dieing

Kiem tra co hay_khong_ban birth quy trinh kiam tra, giam sat

Kie'm tra, dart gia tinh phn hop cUa quy trinh kiam tra, giam sat

Phil) do, cling that

X - 1veó guy trirth-Iciam—tra, giam sat X = 0, nau ngugc lai X = 1, quy trinh kiem tra, giam sat phi' hop X = 0, nau ngugc lai

STT

4.2.1 CO quy trinh ham tra, gitn sat-

Quy trinh kiem tra giam sat la phit hop

Lo3i thang danh gia Tuyet dick

Tuyet doi

4.3.3

4.3.2

4.3.1

V

CO thuc hien viec kiam tra giant sat

Dam bao co time hien viec kiam tra, gam sat

Dam bao c6 time hien viec kiam tra, giam sat theo ke hoach da xay dung Dam bao có time hien viec kiam tra, giam sat theo quy trinh da xay Mpg

Kiam tra co hay khong kiam tra giam sat

Barth gia viec kiem tra, giam sat co tuan theo ka hoach da clugc ban hanh

Danh gia viec kiam tra, giam sat co tuan thu theo quy trinh da dugc xay Mpg va ban hanh

X = I, kiam tra, giam sat Binh kY X = 0,5, co kiam tra giam sat X = 0, 'thong kiam tra, giam sat X = 1, kiam tra giam sat theo ka hoach da xay dung X = 0, khong theo Ica hoach hoac khong xay dgng ka hoach X = 1, kiam tra glom sat theo quy trinh da xay dung X = 0, khong theo quy trinh hoac khong xay chmg quy trinh

Viec thuc hien kiam tra, giam sat tuan thg ka hoach

Viec kiam tra githn sat thus hien theo quy trinh

Tien chi:Bao hanh, ban tri 5.1 CM tieu: Tuan thii guy dinh bao hanh

5.1.1 Quy trinh bao hanh

5.1.2 Thuc hien viec bao hanh

Danh gia viec xay dung guy trinh bao hanh

Danh gia viec thuc hien bao hanh theo quy dinh

Danh gia viec co xay ching va ban hanh quy trinh bao hanh

Danh gia viec bao hanh theo quy dinh

X = 1, c6 thgc hien bao hanh theo quy trinh

X = 1, co xay chrng quy trinh bao hanh X = 0, khong xay dung

15

STT Ten chi so dinh gia MO to Phu•ong phap ap dung Phep do, ding thirty Loai thang dinh gia

X = 0,5, có thuc hien bao hanh khong theo quy trinh X = 0, khong bao hanh

5.2 Chi tieu: Tu fin thu quy dinh bao tri 5.1.1 Quy trinh bao tri Danh gia viec xay clung

quy trinh bao tri Ranh gia viec cO xay dung va ban hanh quy trinh bao tri

X = 1, e6 xay dung quy trinh bao tri X = 0, khong xay chmg

5.1.2 Thue hien viec tri Ranh gia viec dux hien bao tri theo quy dinh

Ranh gia viec bao tri theo quy dinh

X = 1, co thvc hien bao td theo quy trinh X = 0,5, eó dux hien bao tri khong theo quy trinh X = 0, khong bao tri T\

16

Phu Its 2

DANH MUC TIEU CHI DANH GIA CHAT LITGING DICH VU CONG XAY_DliNG PHAN MEM TRONG LINH VIYC TAI NGUYEN VA MOI TRIYONG

Ban hanh kern theo Thong to so /20I7/BTNMT ngay4/1 thong nom 2017 caa BO trtiang BO Tai nguyen va Mot trtrang

STT Ten chi so dank gia Mis dich Phtrung phap ap dung Phep do, cling thtly Loai thong danh gia

I Tien chi: Co? se' ha tang cong nghe thong tin 1.1 Chi tieu: Hg &Ong may chit CSDL

1.1.1 So luting may chit CSDL

Danh gia so luting may chit CSDL dap frng nhu du -Mien khai

Dem so Dem so luong may chit dirge sir dung de than khai so vat st luting may chit CSDL theo yeu cau

X = A/B A: St may chit CSDL sir dung B: Tong so may chit CSDL theo yeu cau

Tuyet dti

1.1.2 CAu hinh may chit CSDL

Daub gia du hinh dm tang may chit CSDL theo yeu cAu

Dem s6 luting may chit et du hinh pha hop so yeti thug se, may chit CSDL theo yeu cAu

X = A/B A: St may chit CSDL có du hinh phit hop B: Timg st may chit' CSDL theo yeu cau

Tuyet dti

1.2 Chi tau: He thOng plan mem gOc 1.2.1 St luting phan mem

goc Danh gia st luting phAn mem gte dap img nhu cau trien khai

Dem st luting phAn mem gtc &A sir dung so yai Mug se) luting phAn mem goc theo you du

X = A/B A: St luting phAn mem goc da sir dung B: Tong st phAn mem goo theo yeu cAu

Tuyet deli

1.2.2 ChAt Immg cat dat phAn mem etc

Dam boo cac pilau mem goo dugc cal dot, edit

Dem st luting pilau mem goc dugc cal dat, du hinh theo clang

X = A/B A: St luting phAn mem goc

Tuyet dti

clV......-......

17

STT Ten chi set dinh gia Muc dich Phwung phap ap clang Phep do, ding thin Loai thang dinh gia

hinh dap ang yeu cau you cau so vai tang se phan mem gee

duct cat dat, can hinh phit hap B: Tong se phan mem gOc theo yeu eau

1.2.3 Kat not gift cac phan‘ mem goc

Dam bao cac phan. mem g6c dugc kat not dap ung yeu eau

Sir dung kien th,irc chuyen gia danh gia viec kat not gitia cac phan mem g6c

X = 1, cac phan' main glee c6 kat not voi nhau. X=0, khong c6 sfr kat not gala cac phAn main goc

Tuyet d6i

1.3 Chi flew Ha tang mang 1.3.1 86 lugng thief bi mang Dam bao so lugng thiet

bi mang dugc trian khai dung theo you eau ky thuat

Dem so lugng thiet bi mang da trian khai so ved s6 lugng theo you cau

X = A/B A: S6 thiet bi da trien khai B: Tong s8 thief bi theo yeu cau

Tuyet doi

1.3.2 Cai dat, cAu hinh thief bi mang

Bao dam cac thief bi mang dugc cai dat, eau hinh dat you au

Dem so lugng thiet bi mang da dugc cai dat, cau hinh phit hap so vai se lugng thiet bi da trian khai

X = A/B A: S6 thiet bi dugc cai dat, cAu hinh clang B: Tong so thief bi da trian khai

Tuyet dot

1.4 Chi tieu: An town, bat) mat thong tin 1.4.1 Bao dam an town thong

tin Bao dam an town thong tin

Sir dung kien fink chuyen gia danh gia

X = 1; dam bao an town thong tin. X=0, kh6ng dam bao an town.

Tuyet ded

1.4.2 Bao dam bao mat du lieu

Bao dam bao mat dr lieu Sir dung kien thirc chuyen gia danh gia

X = 1, dam bao bao mat du lieu. X=0, khong dam bao bao mat da lieu

Tuyet &Si

II Tieu chi:Nguon nhan lay 2.1 Chi tieu: Nhan lay quail tri CSDL N7

18

STT

2.1.1

Ten chi sic) danh gia

SO

Myc dich Loai Phtro-ng phap ap dung Phep do, tong that thang danh gia lugng nhan lyc Dam bad du so lugng So sanh so lacing nhan_w_dang

- --

2.1.2

quan tri CSDL /than lye quart tri CSDL lam nhie'm vu gnat-111f van hanh \Teri tong so nhan su can thiOt de quart tri CSDL

— -X 1-4u A/B->-1 -- X = A/B, nett A/B <1 A: SO than sy tham gia quirt tri CSDL

B: Tong so nhan sy can thiet a quan tri CSDL

Tuyet cti

Chat lugng lugng nhan

lye quan tri CSDL Darn bao chat luting caa deli net nhan lye tham gia quan tri CSDL

Danh gia chat lugng nhan lye

quan tri CSDL dya tren trinh do, chimg chi va kinh nghiem theo

X = 1, 4u tAt ca nhan su dat yeu eau chat lugng. X = 0,5 4u

Tuyet doi

mire you cau trung binh, chia lam 3 mat:

ten 50% nhan sy dat you cau chat lugng. X=0 n'Ou clued 50% nhan su dat

- Tat ca dal yeu cAu chAt lugng - TY 50% tror len dat you cAu - DuOi 50% dat you cAu

yeu cAu chtt lucmg.

2.2 Chi tieu: Nhan lye quan tri, van hInh he thifing 2.2.1 So lugng nhan lye

quan tri, van hanh he th'Ong

Dam bao du s6 lugng nhan lye quan tri, van hanh he thOng

Danh gia so lugng nhan lyc

quan tri, van hanh he thong so voi yeu cau mdc trung birth

X = 1 nOu A/B>=1 X = A/B, n leu A/B <1 A: SA than sy tham gia quart tri, van hanh he thOng B: TOng s6 nhan sy cAn thik c16 quan tri, van hanh he titling

Tuyet doi

2.2.2 Chat lugng than luc quan tri, van hanh he thong

Dam bao chat lugng dm dOi ngii nhan lye quail tri, van hanh he thong

Danh gia chat lugng nhan lye quan tri, van hanh he thong so \fed yeu call mire trung binh

X = 1, nOu tAt ca nhan sy dat yOu cau chat lugng.

X = 0,5 nau nen 50% nhan su dat you cAu chk Luang.

Tuyet deli

r/

19

STT Ten chi s6 danh gia Muc dich Phtrang phap Ap dung Phep do, ding thfrc Loai thang dinh gia

X=0 neu duoi 50% nhan str dat yeu au chat hrgng.

2.3 Chi tieu: Nhan bye phat trier) he tiding 2.3.1 SO lugng nhan luc

phat trien he thong Dam bao dir s6 lugng than lye phat trien he thong

Danh gia 56 lugng nhan luc phat trier' hO thong so veri yeu eau mac trung binh

X = 1 neu A/B>=1 X = A/B, neu A/B <1 A: S6 nhan str phat trien he tilting B: Deng s6 than str can thiet de Olt trien he thong

Tuyet &Si

2.3.2 Chat lugng than luc phat trien he thong

Dam bao chat lugng dm d6i ngit than ivy Oat trien he thong

Danh gia chat lugng than hit pith trien he thong so vat yell cau mot trung binh

X = 1, neu tAt ca than str dat you Tuyet der cau chat lugng. X = 0,5 nett tren 50% nhan str dat yeu cart chat lugng. X=0 neu dual 50% nhan sir dat you cart chat lugng.

2.4 Chi tieu: Nhan line ho try icy- thu4t, nghiep vu 2.4.1 So lugng than ltrc h8

trg ky thuat, nghiep vu Dam bao chi s6 lugng nhan Itrc WO' trg ky thuat, nghiep IT

Danh gia so lugng nhan lye ho trg ky thu4t, nghiep vt.i so voi you cAu mire trung binh

X = 1 neu A/B>=1 X = A/B, n&i. A/B <I A: So than six h6 trg ky thuat, nghiep vu B: Ttng s6 nhan sir can thiet de h6 try ky thuat, nghiep vu

Tuyet dot

2.4.2 Chat lugng than lye h6 trg ky thuat, nghiep vu

Dam bao chat lugng dm do, i ng0 than lye h6 try ky thuAt, nghiep vu

Danh gia chat lugng than lyre h6 trg ky thuAt, nghiOp vu so vai you cAu mac trung binh

X = 1, neu tAt &á than su dat yeu cAu chdt lugng. X = 0,5 neu tr'en 50% than sir

Tuyet doi

cl

20

STT Ten chi se danh gia

Tien chi: Chat luting sir dung dich vu phan mem 3.1 Tnrong hap phan mem

img dung co thao tic vai ca du lieu, du lieu tir co so dti lieu

3.2 Tnrang hey phan mem khong thao tac voi ca s& chi lieu thi khong thuc hien viec danh gia theo tieu chi nay

Phuang phi") ap dung

That hien danh gia chat luting theo Quy Binh tai Khoan 3 Dieu 5 Thong to nay

Diem danh gia chat luting chi tieu chi nay la 15 diem

Map do, cong thfit

daryeu et' chat luting. X=0 neu duel 50% nhan su dat yeu cAu chat luting.

Diem danh gia = 3*X/10 (Trong do X la diem danh gia theo quy dinh tai Khoan 3 Dieu 5

Diem danh gia =15 diem

Muc dich

III

Loa; thang danh gia

Tien chi:ChAt luting sir dung dich vu phAn mem Chi tieu: Titan thti bleu chuAn ky thuAt CNTT

4.1.1 Tuan dui tieu chuan ky thuat CNTT

Dam bao than thu clay di' cac tieu chuan ky thuat

Dann gia viec tuan thu cac lieu chuan ky thuat CNTT theo quy dinh

X = 1, neu tuan tint toan be cac tieu chuAn X = 0, 5, tuan thu cac tieu than bat buec X = 0, khong tuan thu

CNTT theo quy dinh

4.2 Chi tieu: Tuan thii tieu 4.2.1

chuAn ICY thqt chuyen nganh Tuan thA tieu chuan ky thuat chuyen nganh

Dam bao Tuan thu tieu chuan ky thuat chuyen nganh

Chuyen gia cna cac link vac chuyen /Tail TN&MT danh gia

X = 1, neu tuan thu hoan toan X = 0, neu ngugc Jai

VI 4.1

Tuyet dei

c 21

STT

4.3

Ten chi so dinh gii

Muc dich

Chi flew Tinh phi hyp chIrc fling

Phirang pilaf) ip dung Phep do, cong that Loai thang danh gii

4.3.1 Phu hgp voi nhu cau thut to eua ngutri Ming

Danh gia str phi hop tha cac chirc Wang phAri mem voi nhu cAu thuc to cim ngutri sir dung

Khdo sat tat ca cat chirc nang voi thorn ngutri dung. - Neu chirc nang do dugc tren 50% nguai dugc khao sat dart gia la pha hop, thi ket luan chat nang do OM hop. - Ngugc Lai la lchong pha hop

= A/B Trong do: A: S6 chat nang dugc danh gia la phi' hop B: TAng s6 chirc rang cfm phAn mem

Tuyet doi

4.4 CM Wu: Tinh hien qui

X = 11- :Ail

Ai= Ty le gia tri cua d'au ra caa mo ,T i nhiem vu bi thieu hoac khong chinh xac

4.4.1 Thuc hien nhiem vu hieu qua

Hoan thanh day chi nhiem vu

Ty le muc lieu elm the nhiem vu dat dugc dung la bao nhieu?

Ty le cac nhiem vu dugc hoan thanh

Ngutri dung kiem tra

Ngutri sir dung kiem tra

Tuyet del

Tuyet d6i X=A/B

A= S6 lugng the nhiem vu dugc

both thanh

B= Tong s6 cac nhiem vu co gang thtm hien

4.4.2

4.4.3 Tan suAt 18i Tan suAt xay ra I8i nhix the nao

Ngutri sa dung kiem tra Tuyet d8i

car

X= A/T

A= SO lugng cac 18i gay ra boi

nguti sir dung

22

STT Ten chi so danh gia Moe Bich Pinning phap ap dung Phep do, cong that LoO thong danh gia

T----Thed-giatr -- - hcrat se-lugng nhiem vu

4.5 Chi Hein Tinh nang suat 4.5.1 Thai gian time hien

nhiem vu Then gian de hoan thanh nhiem vu la bao tau?

Nguni sir dung kiem tra X= Ta

Ta = thai gian hoan thanh nhiem Ind

Tuyet di

4.5.2 Thgc Men nhiem vu hieu qua

Hieu qua dm ngtrgi sir dung nhu the nao

Ngueri sir dung kiem tra X = Ml/T

MI = nhiem vu hieu qua

T = thai gian thtre hien

Tuyet dot

4.5.3 Hieu suet Icinh to Hieu qua chi phi ngued sir dung nhu the nao?

Ngutd sir dung kiem tra X= Ml/C

MI = Hieu qua nhiem IN

C =tong chi phi caa nhiem vu

Tuyet doi

4.5.4 Ty le nang mat Ty le thai gian ngued dung thut hien cac hanh do, ng him ich

Ngued sir dung kiem tra X =Ta/Tb

Ta =theri gian hitu ich =

thai gian thgc hien nhiem vu -

thgi gian h6 tra - thai gian 161 -

Tuyet ded

%

23

STT Ten chi so danh gia Muc dich Phtrong phap ap dung Phop do, con that Loai thang danh gia

tiled gian tim kiem

Tb = thin gian thuc hien n.hiem vu

4.5.5 Hieu suat lien quan tai nguai dung

Hien auk met nguai sir dung so sanh vOri met chu

yen g is

Ngtred sir dung kiem tra Hien suat lien quan ten

nguai Wing X = A/B

A = Hien suat dm nguai

Ming ban dau

B = hieu swat cna chuyen

gia

4.6 Chi tieu: Tinh an thin 4.6.1 Sirc khOe nguai clang

va tinh an man CO sg co nao Oita sirc khOe con nguai va san phalli khong

Thong ke am nguai sir dung X= 1-A / B

A= SO phan Wei caa

nguei clang ve RSI

B= Tong se nguai sir dung

Tuyet deli

4.6.2 Viec sir dung he thong anh huang tai sir an toan con nguOi

CO au c6 hay mOi nguy nao khi sir dung he thong anh hating toi nguai thing

Thong ke caa nguai sir dung X= 1-A / B

A= SO nguiyi bi cc') mai nguy

Tuyet doi

(\

24

Sir co nao gay gall doan pilaff mem?

CO sv c6 nao lien quan tOi viec thiet hai ve kinh to

Muc dich Loai thang dant' gia

Phircmg phap ap dung

Thong ke cua ngireri sir' dung

Thong ke cua nguei sir dung

Phep do, ding that

B Tang-serriguei sirdwig co kha nang anh huong bed he thong

X= 1-A /B

A= Si su co thiet hai ve kinh t6

xay ra

B= Tang so tinh hung sir dimg

X= 1-A / B

A= SS so ca gian doan phan

mem xay ra

B= Tang so tinh huang sir dung

4.6.4 Thiet hai ve phan mem

4.7 CM fieu: Do hai long Oa ngtriri sir dung

4.6.3 Thiet hai ve kinh to

STT

Ten chi so clanh gia

4.7.1 Ty le hai long Ngirei ding hal lOng nhu the nao

Ngired ding hem tra X = A / B

A= Can h6i do thai do

B = tap hop trung birth

Tuy'et dai

4.7.2 Cau hoi the hien sv hai long

Ngueri dung hai long vei cac tinh nang rieng biet nhu the nao?

Ngirei thing kiem tra X = l(Ai) / n

Ai= Phan hal cau hoi

N = so phan hai

Tuyet d8i

25

STT Ten chi so dinh gii Myc dich Phirong phip ip dung Phep do, cling that Loai thang dinh gii

4.7.3 Viec sir ching toy y Ty le ngtrai thing co the Iva chgn trong viec sir dung he thong

Sv quan sat viec sir dung X = A / B

A= Se Ian ma cac tinh !tang/ img

dung/ he thong phan mem dirge

sir dung

B = Se tan chimg mong muen dugc sir clung

V Tieu chi:Kiem tra, giim sit 5.1 Chi tieu: la hoach kiem tra, giim sat

5.1.1 CO Ire hoach kiem tra, giam sat

Danh gia viec xay clung k'e hoach kiem tra, giam sat

Danh gia viec c6 ban hanh ke hoach kiem tra, giam sat

X = 1, co Ice hoach kiem tra, giam sat X = 0, nen ngugc lai

Tuyet dei

5.2 Chi tieu: Quy trinh kiem tra, giim sat 5.2.1 Co quy trinh kiem tra,

giam sat

Danh gia viec xay dung quy trinh kiem tra giam sat

Kiem tra co hay khong ban hanh quy trinh kiem tra, giam sat

X = 1, co quy trinh kiem tra, giam sat X = 0, nett ngugc lai

Tuyet dot

5.2.2 Quy trinh kiem tra giam sat la phi' hgp

Danh gia quy trinh kiem tra, giam sat da.' xay dung IA phi]. hop

Kiem tra, daub gia tinh phit hop X = 1, quy trinh kiem tra, giam sat phi hop X = 0, nen ngugc lai

Tuyet del

cim quy trinh. kiem tra, giam sat

5.3 Chi tieu: Thtrc hi4 kiem tra, giant sat

5.3.1 CO time hien viec kiem tra giam sat

Dam bao co time hien viec kiem tra, giam sat

Kiem tra do hay kitting kiem tra giam sat

X = 1, kiem tra, giam sat (lilt 1c3f X = 0,5, c6 kiem tra giam sat X = 0, 'thong kiem tra, giam sat

5.3.2 Viec time hien kiem Dam bao có thus hien Danh gia viec kiem tra, giam sat X = I, kiem tra giam sat theo Ice

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STT Ten chi so danh gia Myc dich Phwo'ng phap ap dung Phep do, cong that Loai thang daub gia tra, giam sat tuan dui viec kiem tra, giam sat co tuan theo ke herb da dirge— --hoaeh-da-xay -dung--

-kle fro4c theo Ice hoach da xay dung

ban hanh X = 0, khong theo ke hoach hoac khong xay dung ke hoach

5.3.3 Viec kiem tra giam sat thuc Men theo quy trinh

Dam bao có thuc hien viec kiem tra, gam sat theo quy trinh da xay dung

Danh gia viec kiem tra, giam sat c6 tuan thu theo quy trinh da duce xay dung va ban hanh

X = 1, kiem tra giam sat theo quy trinh da xay dung X = 0, khong theo quy trinh hoac khong xay dung quy trinh

VI Tien chi:Bao hanh, bao tri 6.1 Chi tieu: Tuan thii quy dinh bao hanh

6.1.1 Quy trinh bao hanh Danh gia viec xay dung quy trinh bao hanh

Danh gia viec di xay dung va ban hanh quy trinh bao hanh

X = 1, co xay dung quy trinh bao hanh X = 0, khong xay dung

6.1.2 Thuc hien viec bao hart

Daub gia viec thuc hien bao hanh theo quy dinh

Danh gia viec bao hanh theo quy dinh

X = 1, co thuc Men bao hanh theo quy trinh X = 0,5, co thuc hien bao hanh !thong theo quy trinh X = 0, khong bao hanh

6.2 Chi tiou: Tuan thii quy dinh bao tri 6.1.1 Quy trinh bao tri Danh gia viec xay dung

quy trinh bao tri [Midi gia viec co xay dung va ban hanh quy trinh bao tri

X = 1, có xay dung quy trinh bao tri X = 0, khOng xay dung

rl.K

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STT Ten chi so dinh gia Myc dich Plurung phap ap thing Phep do, cling that Lo3i thang dinh gia

6.1.2 Thvc hien viec tri Ranh gia viec thvc hien bao tri theo quy dinh

Danh gia viec bao tri theo quy dinh

X = 1, c6 time hien bao tri theo quy trinh X = 0,5, CO thvc hien bao tri khong theo quy trinh X = 0, kh6ng bao tri

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