Het Nieuwe Werken bij Microsoft Nederland

Peter de HaasPeter.dehaas@microsoft.comwww.twitter.com/dehaaspeter

19 mei 2009

VIDEO : HET NIEUWE WERKEN BIJ MICROSOFT NEDERLAND

http://www.youtube.com/watch?v=YsK_k7NWQDs

www.microsoft.nl/hnw

Mentaal Mensen

Fysiek Werkplek

Virtueel Technologie

Drie Dimensies

Mentaal - Mensen

Vitaliteit

Productiviteit

Groei

Fysiek - Werkomgeving

De feiten achter ons nieuwe huis

WorkstylesType Description Predictability

connected with the role

Mobility connected with the role

Repeatability of activities

Time dependency of the role

Place dependency of the role

M1 Supportive with high predictability of job ↑ ↓ ↑ ↔ ↔

M2 Concentrative-Analyst Role ↑ ↓ ↑ ↓ ↓

M3 Technical (specialist) Role ↔ ↓ ↑ ↔ ↔

M4 Creative, R&D Role

↑ ↓ ↓ ↓ ↓M5 High Internal

Mobile Role ↔ ↔ ↔ ↓ ↔M6 Managerial or

Coordinator Role ↓ ↓ ↓ ↓ ↔M7 External facing,

highly mobile role ↔ ↑ ↔ ↓ ↓

There are seven universal workstyles, independent of region, type of organization or industry(Workplace Advantage)

Anne-Mary, Assistant

• 39 years• Married, 2 kids, (9-11)• Lives in the suburbs• Works Part-Time (3 days per week)• Works 7 years for this company• Is assistant for a business manager and the

department• Is very independent and plans her own activities

based on time and place

M1

The week of Anne-Mary07:00 08:00 09:00 10:00 11:00 12:00 13:00 14:00 15:00 16:00 17:00 18:00

MONDAY

TUESDAY

WEDNESDAY

THURSDAY

FRIDAY

WEEKEND

Part-Time Day

Part-Time Day

Get up – breakfast with family

Check email –Bring kids to school

Handle tasks and simple everyday activities

Take train to Office3 Planned Phonecall

Perform some concentrative activities

Lunch inc. short- unplanned- meeting with manager - update eachother

Perform some concentrative activities

Trave home with bus. On the way: Conf-Call

Kids from school

Perform concentrative activities

Diner with family

Get up – breakfast with family

Train to work

Intensive and concentrative activities (administration, planning, phone calls, etc)

Check email - handle simple tasks

Check Email

Lunch Meeting (@Office): 3 mensen present, 5 virtual present

Train Home Perform concentrative activities Diner with family

Get up – breakfast with family

Check email –Bring kids to school

Virtual presence at meeting

Intensive and concentrative activities (administration, planning, phone calls, etc)

Virtual presence at meeting

Check email

Finish tasks for this week

E-learning to stay up-to-date with company policies

Finish elarningCheck email

Check email

The scenario’s of Anne-Mary07:00 08:00 09:00 10:00 11:00 12:00 13:00 14:00 15:00 16:00 17:00 18:00

MONDAY

TUESDAY

WEDNESDAY

THURSDAY

FRIDAY

WEEKEND

Part-Time day

Part-Time day

Get up – breakfast with family

Check email –Bring kids to school

Handle tasks and simple everyday activities

Take train to Office3 Planned Phonecall

Perform some concentrative activities

Lunch inc. short- unplanned- meeting with manager - update eachother

Perform some concentrative activities

Trave home with bus. On the way: Conf-Call

Kids from school

Perform concentrative activities

Diner with family

Get up – breakfast with family

Train to work

Intensive and concentrative activities (administration, planning, phone calls, etc)

Check email - handle simple tasks

Check Email

Lunch Meeting (@Office): 3 mensen present, 5 virtual present

Train Home Perform concentrative activities Diner with family

Get up – breakfast with family

Check email –Bring kids to school

Virtual presence at meeting

Intensive and concentrative activities (administration, planning, phone calls, etc)

Virtual presence at meeting

Check email

Finish tasks for this week

E-learning to stay up-to-date with company policies

Finish elarningCheck email

Check email

Individual

Effective Communication

(Email)

Collab

Effective Communication

(Phonecall)

Individual

Task- Project management

Collab

Discuss&Collab - Ad-Hoc 1:1

meeting

Individual

Task- Project management

Individual

Task- Project management

Individual

Effective Communication

(Email)

Individual

Task- Project management

Collab

Discuss&Collab: Structured Meeting

Collab

Discuss&Collab: Structured

Conference Call

Individual

Task- Project management

Individual

Effective Communication

(Email)

Individual

Effective Communication

(Email)

Collab

Discuss&Collab: Structured Meeting

Collab

Effective Communication

(Phonecall)

Individual

Task- Project management

Collab

Effective Communication

(Phonecall)

Collab

Discuss&Collab: Structured Meeting

Individual

Task- Project management

Individual

Learning

Individual

Learning

Individual

Effective Communication

(Email)

Individual

Effective Communication

(Email)

Individual

Effective Communication

(Email)

Personal Personal Personal

Personal Personal

Individual

Task- Project management

Personal

Personal Personal

The workplace of Anne-Mary07:00 08:00 09:00 10:00 11:00 12:00 13:00 14:00 15:00 16:00 17:00 18:00

MONDAY

TUESDAY

WEDNESDAY

THURSDAY

FRIDAY

WEEKEND

Part-Time day

Part-Time day

Get up – breakfast with family

Check email –Bring kids to school

Handle tasks and simple everyday activities

Take train to Office3 Planned Phonecall

Perform some concentrative activities

Lunch inc. short- unplanned- meeting with manager - update eachother

Perform some concentrative activities

Trave home with bus. On the way: Conf-Call

Kids from school

Perform concentrative activities

Diner with family

Get up – breakfast with family

Train to work

Intensive and concentrative activities (administration, planning, phone calls, etc)

Check email - handle simple tasks

Check Email

Lunch Meeting (@Office): 3 mensen present, 5 virtual present

Train Home Perform concentrative activities Diner with family

Get up – breakfast with family

Check email –Bring kids to school

Virtual presence at meeting

Intensive and concentrative activities (administration, planning, phone calls, etc)

Virtual presence at meeting

Check email

Finish tasks for this week

E-learning to stay up-to-date with company policies

Finish elarningCheck email

Check email

Individual

Effective Communication

(Email)

Collab

Effective Communication

(Phonecall)

Individual

Task- Project management

Collab

Discuss&Collab - Ad-Hoc 1:1

meeting

Individual

Task- Project management

Individual

Task- Project management

Individual

Effective Communication

(Email)

Individual

Task- Project management

Collab

Discuss&Collab: Structured Meeting

Collab

Discuss&Collab: Structured

Conference Call

Individual

Task- Project management

Individual

Effective Communication

(Email)

Individual

Effective Communication

(Email)

Collab

Discuss&Collab: Structured Meeting

Collab

Effective Communication

(Phonecall)

Individual

Task- Project management

Collab

Effective Communication

(Phonecall)

Collab

Discuss&Collab: Structured Meeting

Individual

Task- Project management

Individual

Learning

Individual

Learning

Individual

Effective Communication

(Email)

Individual

Effective Communication

(Email)

Individual

Effective Communication

(Email)

Personal Personal Personal

Personal Personal

Individual

Task- Project management

Personal

Personal Personal

Travel TravelHome Office Home

Travel TravelOffice Home

Home

Home Home

Home

Home

Virtueel - Technologie

Slimmer ontmoeten

Slimmer vergaderen

Slimmer communiceren

• 80% sneller antwoorden op vragen• 20-40% aan reistijd en –kosten besparen• 1.000 € per medewerker/jaar besparing• 50% lagere conferentiekosten• 30% snellere doorlooptijd van projecten• 30-60% besparing op telefoniekosten

VIDEO : MICROSOFT FUTURE VISION

http://www.youtube.com/watch?v=rxVS5nYFnkA&feature=fvst

RAPPORT : HET NIEUWE WERKEN

http://cid-fbde0f6504c72fb4.skydrive.live.com/self.aspx/.Public/Rapport%20HNW/NWOW-report-2007-01052008%20FINAL.PDF