rotterdam university RBS

Rotterdam Business School

An introduction to cross cultural awareness

© 2014 Global Acquaintance, For Sustainable International Business: Perry Willemse

Content

• Introduction PHJ. Willemse • Your way of Global communication • Influences of culture.• International meeting patterns• Lewis model

May 2, 2023 © Global Acquaintance 2014 - Perry Willemse 2

Perry Willemse

• 15 years Int Experience

• 5 countries

• 45 countries WW

• 100 + cultures

• HQ:America, Canada, GB, India, China, Taiwan, & NL


Global Communication


With top management

Middle management

Floating

Influence of Culture


Country of birth/upbringing

National/ Regional

Personal

Age

Class system Religion

Professional/job cultuur

Company/ Organisation cultuur

Education

Generation

International Prepared ?


Well Prepared


Bow: in some countries a way to show respect

Interpretation, Idea


• Dutch “Let’s have a meeting”• Germany ”I 'don't Agree”• England “MMM That’s a interesting matter”• USA “You got to be kidding”• Brazilian ““Let’s go and have a caipirinhaand talk about it tomorrow” • Japan “I agree”• Finland “....................................”

“The Lewis model”

• Mr Lewis (1930) Cross-cultural communication specialist

• Speaks > 10 different languages

• Author off more then 10 books

• Creator “the Lewis model”


3 mayor cultural types


Design your profile


15 Global differences

1. Listening and Speaking 2. Planning 3. Directness4. Connections5. Feelings6. Tasks and Action7. “Face”8. Job/People orientation

9. Expressing disagreement

10. Interruptions11. Truth 12. Patience 13. Body Language14. Facts15. Social/ Profesional


Areas of concern


Communication Patterns


Different communication patterns per country Netherlands versus the United Kingdom

Thank you for your attention

May 2, 2023 16© Global Acquaintance 2014 - Perry Willemse

Global business ConsultancyInternational Competence Training

Global Leadership Development

[email protected] https://globalacquaintance.com/

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