Policy Resistance Nc

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    Coping with policy resistance in acomplex world: not simply BENU

    Cristiano CodagnoneIPTS Behavioural Economics Seminar Series

    Session 4

    Seville, 9 June 2011

    To guide the motions of the human puppet, it is necessary to

    know the wires by which he is moved

    M. Helvetius, 1810, A treatise on Man, his intellectual faculties and his education

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    Explaining the title

    Policy resistance : tendency for interventionsto be defeated by the systems response to

    the intervention itself (*)

    Main causes: a) intrinsic complexity (*); b)inadequate policy making intellectual framework

    (*), (**); c ) ineffective use of, often, weakevidence (***)

    For over sixty years generations of policymakers have

    been raised to have a mechanistic view of the world, anda checklist mentality: to achieve a particular set of aims,

    draw up a list of policies and simply tick them off (**)

    (*) Sterman, J.D., Learning from evidence in a complex world. Am J Public Health, 2006. 96(3): p. 505-14

    (**) Ormerod, P. N Squared: Public Policy and the Power of Networks, RSA 21st Enlightenment

    (***) Ongoing work for forthcoming monograph on impact evaluation in the domain of Information Society

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    Contents

    Part I Three Disclaimers

    Part II Obesity as anchoring in a social network

    Part III Privacy: survey results and BE concepts

    Part IV ICT for better health

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    Part I: 3 disclaimers

    Syncretism

    Questions rather than answers

    Criticism

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    syncretism: melding eclectic thoughts

    foundationalism vspragmatism in evidence

    based policy-making

    Ontological certainty vsontological unpredictability

    ?Complexity andsystem thinking

    Behaviouraleconomics and

    nudging

    Innovativemodelling and

    the data deluge

    Networkanalysis

    Obesity,smoking and

    binge drinking as

    anchoring innetworks

    Understanding

    privacy throughbehavioral

    hypotheses andsurvey data

    Envisaging thefuture: ICT meetsscience toward

    better health

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    castles in the air or truth to power?Reforms as experiments in an opensociety (Popperian Inspiration):

    Initial foundationalism with its claimon privileged knowledge based onmethodological strategic choices

    Pragmatism

    Ideas become true just in so far asthey help us to get into satisfactoryrelations with other parts of our

    experience (William James,Pragmatism: A New Name for some OldWays of Thinking, 1907

    Pragmatism in policy evaluation

    User friendly and user oriented

    aggregation of facts using withcraftsmanship all available tools

    Policy makers and politicians do not reador read at most 11 minutes a day, theyform their ideas in exchanges withlobbyists, think tanks, and consultants,

    so lets give them a few factoids for thepress release: eHealth to potentiallyincrease GDP by X%

    2.6B

    3.5B

    1.4B

    EVIDENCE USABILITY

    EVI

    D

    EN

    CEV

    A

    LID

    ITY/

    RELIA

    BIL

    ITY

    LOW

    HIGH

    LOW HIGH

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    Spotting the blind spots

    Beobachter [...sind] blind fr ihren blinden Fleck

    Niklas Luhman

    Literal translation

    The observer is blind for his blind spot

    Or a different way to look at it:

    The system does not see what it does not see

    Asking the right questions instead of providing one fit all answers canhelp spotting the blind spots of policy making

    Including disentangling what is fad and fashion about BENU from how itcan contribute, among all other approaches and instruments, to improveevidence use in policy making

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    Critical frame of mindBut, if constructing the future and settling everything for all times are not our affair, it is

    all the more clear what we have to accomplish at present: I am referring to ruthlesscriticism of all that exists, ruthless both in the sense of not being afraid of the results it

    arrives at and in the sense of being just as little afraid of conflict with the powers that beKarl Marx , Letter to Arnold Ruge, September 1843

    (first published in Deutsch-Franzosische Jahrbucher, February 1844)

    Big Society and Nudging a nice wayfor the Cameron Cabinet to say small

    state and distract public attention

    from spending cut?

    The we know better:

    First came the Jacobins

    Then the Bolshevik

    And now the Nudgers?

    Who nudge the nudger? Policy makersalso prone to same biases and not

    necessarily motivated by maximization

    of the public good

    What is new about BE?

    David Hume: we favour the present over the future

    Adam Smith: disproportionate aversion to loss

    Karl Marx: False consciousnessBE not really a revolution:

    So different from Game Theory?

    Still agents maximising a preferencerelation over some space of

    consequences and the solution inmost cases still involves standard

    equilibrium concepts

    BE intrinsic limits:

    Only the individual, groups&institutions?

    Anchoring from the Framingham HeartStudy (3 cohorts over 31 years) versusexperiments mostly with students, who

    know they are observed, have small stakes,

    etc

    POLICY RESISTANCE

    INADEQUATE FRAMEWORK

    INEFFECTIVE US OF EVIDENCE

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    Part II: Obesity as anchoring

    Some background on obesity

    Framingham Heart Study data analysis

    With a little help from my friend(*)? N Square

    (*) Using headline of New York Time article on obesity and network ( 18 September 2010)

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    A Tsunami in 3 decades

    ( + 125.3 % )

    ( + 250.0% )

    ( + 85.5% )

    ( + 151.5% )

    ( + 131.4% )

    ( + 61.9% )

    ( + 41.4% )

    ( + 39.1% )

    ( + 93.1% )

    ( 137.9% )

    ( 45.9% )

    OECD Health Data( * ) data comes from measurement, all other are self-reported

    Not predicted nor prevented a Tsunami of poor health, entirely mediated bymodernised lifestyles, has hit our shores on both sides of the Atlantic

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    Modernity is outpacing biology

    5-6 Million Years 3-4 Decades

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    Determinants of obesity: standard view

    Thrifty Genotypes/Phenotypes

    Dietary Input

    + Energy intake

    + Glycemic indices+ Ingestion Frequency

    -- Dietary Fibers Lipid profile

    Energy Output

    - Transportation costs- Food preparation /subsistence costs

    - Micro environmental

    thermal costs- Leisure activity costs

    - Work/ occupation costs

    Adverse outcomes

    Diabetes IISyndrome X

    ObesityHypertension

    HyperlipidemiasHyperinsulinemia

    CDV diseases

    Environmental factors Food relative prices

    Retail /logistic (fresh food) Image of, exposure to, food

    Information, educationBuild environment

    Family structure TV and digital leisureHealthcare delivery

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    The Framingham Heart Study: basic information (*)

    Interconnected social network of 12,067 people, assessed repeatedly from1971 till 2003:

    1948 5029 enrolled

    1971: most of the children of original cohorts and their spouses enrolled

    2002: third generation enrolled

    All sort of network related information available and analysed: Ego: person whose behaviour is analysed

    Alter: A person connected to the Ego who may influence him/her

    Degree of separation: social distance between two people measured by the

    smallest # of intermediaries between an ego and others in the network

    (*) Christakis, N.A. and J.H. Fowler, The spread of obesity in a large social network over 32 years. N Engl J Med,2007. 357(4): p. 370-9

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    Visualisation

    http://www.nejm.org/action/showMediaPlayer?doi=10.1056%2FNEJMsa066082&aid=NEJMsa066082_attach_1&area=

    Not only BE and Nudging

    http://www.nejm.org/action/showmediaplayer?doi=10.1056/nejmsa066082&aid=nejmsa066082_attach_1&areahttp://www.nejm.org/action/showmediaplayer?doi=10.1056/nejmsa066082&aid=nejmsa066082_attach_1&areahttp://www.nejm.org/action/showmediaplayer?doi=10.1056/nejmsa066082&aid=nejmsa066082_attach_1&areahttp://www.nejm.org/action/showmediaplayer?doi=10.1056/nejmsa066082&aid=nejmsa066082_attach_1&area
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    Findings

    Directional influence in friendship ties If an ego stated that an alter was his/her friend, the egos chances of

    becoming obese appeared to increase by 57%, if the alter became obese

    Between mutual friends the egos risk of obesity increased 171% if an

    alter became obese No statistically significant relation when the friendship was perceived by

    the alter but not the ego

    Degree of separation, quality of tie, and geographical distance Among pairs of adult siblings: increased chance by 40%

    Risk that a friend of a friend of an obese person would be obese was20% higher than in a random network (10% at 3 degree of separation)

    Whereas degree of separation decreased the effect of an alter on anego, geographic distance did not

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    Discussion

    Authors conclude they have compellingly shown that obesity may spread insocial networks in ways shaped by the nature of social ties

    Assuming data have been correctly tortured, why is it so?

    Alter directly influences egos behaviour Alter changes egos norms of acceptability:

    Special case of anchoring to your alter as implicit reference point

    So as increased BMI spread our anchor may also increase

    Other interesting implication

    Assume that for any X people who stop smoking, there will be an additionalpercentage of X that eventually will quit as well(*)

    Assume now you run a randomised control trial using mainstream HTA to

    evaluate a lifestyle intervention helping X people to stop The cost per QALY measure from the above will underestimate the actual net

    effect of the intervention

    The more so if among the X you catch one who is an influential alter for manyegos

    (*) Christakis, N.A. and J.H. Fowler, The collective dynamics of smoking in a large social network. N Engl J Med,2008. 358(21): p. 2249-58

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    Binge drinking in the UK

    Ormerod P and Wiltshire G, Binge drinking the UK: a social network phenomenon. Mind and Society2009. 8(1): p. 135152

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    N Square: Nudging plus network (*)

    (*) Ormerod, P. N Squared: Public Policy and the Power of Networks, RSA 21st Enlightenment. Quoting D Watts.A simple model of global cascades on random networks,in Proceedings of the National Academy of Science,99, 5766 5771, 2002.

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    Different types of networks

    Random network

    Scale free network: few nodes have many links (tipping points,influencers, etc)

    Small world

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    Networks effect and policy

    Nudge a few to obtain success

    But very complex If the world is like: increased uncertainty

    Unintended consequences and resistance

    What worked? The treatment or the network?

    Ormerod syncretic approach: Traditional survey information on network

    Agent Based Modelling Simulation

    Nudging focal nodes in the networkNot only BE and Nudging

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    Part III: Privacy

    Industry knows it better Selective survey results

    Typical case for prospect theory Information ineffective

    Privacy 2.0: ownership and PDV

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    Floating data for price discrimination (*)

    We leave traces of our behaviour everywhere that are more or less legallyaccessible:

    Online shopping details

    Catalogue purchases,

    Magazine subscriptions,

    Leisure activities

    Information from social-networking sites

    Health Insurers are testing modelling and data mining technique to :

    Identify customers risk profiles

    Segment their offer and/or select their customers (avoiding adverseselection through price discrimination)

    All of the above, if it works, at substantially lower costs and in muchshorter time if compared to traditional methods

    (*) Insurers Test Data Profiles to Identify Risky Clients Wall Street Journal, 19 November 2010

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    marketing data to predict life spans (*)

    (*) Insurers Test Data Profiles to Identify Risky Clients Wall Street Journal, 19 November 2010

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    Selective results from survey (*)

    For instance Some feel entitled to protection of information about themselves and then end up

    trading away that same information for little reward

    People change idea on whom to grant access to their credit card transactionaldata, if they are asked about repeatedly

    Feeling their privacy protected by merchants offering SSL connections (security orprivacy)

    Presence of privacy policy taken by many to mean protection regardless of content

    Privacy seal interpreted as guarantee of trustworthy website

    Even well presented warning about spyware not always leads individuals to abort

    installations

    Users of social sites do not change their default settings

    Rapresentativeness heuristics : neat appearance of website=trustworthiness

    Users think that providing personal information on social networks could causeprivacy problems to other users but not to them

    Not only BE and Nudging

    (*) Most reported in Acquisti, A., & Grossklags, J. (2008). What can behavioral economics teach us about

    privacy? In Digital Privacy: Theory, Technologies, and Practices (pp. 363-377). New York and London: AuerbachPublications; some confirmed by Eurobarometer Survey on eID (Joint IPTS/DG INFSO, DG Justice project)

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    Why? objective difficulties

    Data subjects know less than data holders about magnitude of datacollection and possible secondary usage: become subject to externalities

    Complex life-cycle of information in digital society has multitude ofconsequences individuals can hardly imagine

    Two unknowns: what privacy-relevant outcomes, with what consequences

    Even when aware about risks, they miscalculate probability and magnitude ofoccurrence

    Privacy risks by-product : privacy good attached to other goods in a bundle

    Privacy costs and benefits difficult to estimate, they are immaterial: ambiguity

    about probability and value of outcomes

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    Why? Cognitive biases

    Even with full information and cognitive power to process it, we fail to do sodue behavioural anomalies and biases:

    No consistent preferences between alternatives

    Anchor value of personal information to arbitrary value: difficult to set a price,but once one accepts reward offered by merchant that may become the anchor

    Tend to discount as improbable an identity theft

    Valence effect: overestimation of the likelihood of favourable effects.

    Rational ignorance: cost of learning higher than potential benefits

    Status quo bias: default privacy settings

    Who can ex post, and even the more so ex ante, assess the costs and benefitsof privacy decision making based on simplified heuristics?

    Behavioural economics offer a number of tools of better understanding privacydecision making

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    Limits of information (*)

    Commission find it easier to go for information requirements rather than forharder interventions:

    i.e. Directives 2002/65 on distance marketing of consumer financial services(OJ 2002 L 271/16) imposes obligation to provide consumer with information on

    some 40 pieces of information

    A win-win approach for 2 out of 3 (output in place of outcome game)

    Policy makers tick their boxes,

    Traders are often happy to cover their backs by over-supplying information Consumers, limited by the magic number 7, are forced into rational ignorance

    Conclusion

    Information ok

    Nudging also good (change default values: cooling off periods, etc)

    But they cannot substitute liabilities, bans, etc

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    (*) Howells, G. , The Potential and Limits of Consumer Empowerment byInformation. Journal of Law and Society, 2005. 32 (3): p. 349-70

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    Privacy 2.0 (*)

    Codes of Fair Information Practice:

    data privacy practices by government and corporations

    no longer adequate: distributed data collection, data mining, and easydissemination

    Personal participatory sensing: sensing devices of all kinds deployed byindividuals change expected flows of information of both pubic and private

    spaces

    Community-Based Participatory Research (CBPR):

    Success in health and environmental research: validity of data marginalised groups to act on the data they helped collect and analyse

    Users see data as theirs, care about them, change attitude: ownership

    Personal Data Vaults (Google Health, Microsoft Health Vault)

    Owner is the user Displace ineffective policy efforts guided by wrong intellectual framework ( i.e.

    on electronic identity, inter-operable personal electronic health records) and thelikes

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    (*) K. Shilton et al, 2009, Designing the Personal Data Stream:Enabling Participatory Privacy in Mobile Personal Sensing

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    Part IV: The future: ICT for better health

    Barabasi: advent of network medicine The view of the clinician

    Crowds, modelling, persuasive technologie

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    Network medicine (*)

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    Network medicine ( )

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    (*) A. Barabasi, Network Medicine From Obesity to the Diseasome, N Engl J Med, 357, 4: 404-407

    Example from COPD (*)

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    Example from COPD ( )

    Courtesy of Prof Josep Roca (from his presentation Predictive Medicine: the view of the clinician)

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    More knowledge needed (*)

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    More knowledge needed ( )

    Courtesy of Prof Josep Roca (from his presentation Predictive Medicine: the view of the clinician)

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    Knowldege density biased

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    Knowldege density biased

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    Predic

    tiveCapac

    ity

    Low

    Little/ no information

    Zone

    Illness ZoneWellness

    Authors visual essay

    Power law distribution

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    Power law distribution

    Immagine nodes are health data and links are their co-occurrence with otherhealth data for each of the N=individuals

    And immagine a third (N=individuals in good or poor health) ax

    We may verify that 20% of key health data have 80% of co-occurencesexplaining poor or good health!Not only BE and Nudging

    Crowdsourcing, living epidemiology, and persuasive technology

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    g, g p gy, p gy

    Community based crowdsourcing: high yield

    health data Individuals input a few high yield data (nutrition,

    activity and key physiological parameters) forthemselves and their children

    They use ubiquitous mobile technologies tocommunicate and receive data

    They are provided with new functionalities todetect and input physiological parameters

    Living epidemiology: real time analysis of co-occurrences Researchers (granted access to the data) identify

    the per unit and crowds co-occurrencesexplaining wellness or illness

    Evidence used to evaluate and support publichealth investments

    Evidence mapped against characteristic ofcommunity help shape other interventions

    Persuasive technologies: change behaviour Can integrate classical interventions

    Can overcome and avoid the resistance thatthese interventions encounter

    It is a quintessential nudging approach leveraging

    crowds participation and network effect

    Crow dsourcing

    of simplebut High YieldHealth

    Data

    data

    intensivepredictive

    modelling

    Personalized

    feedbackand nudges

    throughpersuasive technology

    Prediction &

    Prevention

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    Nudging to avoid hard battles?

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    Nudging to avoid hard battles?

    OBESITY

    Impose Taxes(on individuals, on junk food)

    Menu labeling in fast food

    Alter relative prices(agricultural policy)

    More effective and spreadfood labeling

    No vending machines inschools

    Restriction in advertising ofnutrition poor food

    Information / educationalcampaign

    Intervention on the builtenvironment

    Integrated health and socialcare prevention

    New battlelike with

    Tobacco? Individual responsibility(you get what you deserve)

    NEITHER

    State Big Brother(I care and choose for you)

    NOR

    Libertarian paternalism(architect/ steer choices)

    BUT

    Industry script in the US is clearAmericans need to be more activeand take greater responsibility fortheir diets M. Kent, Coca-Colas CEO

    (Wall Street Journal Oct 7 2009, op-ed in responseto envisaged taxes on soft drinks)

    The bad guys

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    Conclusive thoughts

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    Back to the future

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    Science paradigms

    Past 3000 years: Empirical

    Past 400 years: Theoretical-analytical

    Past 30 years: Computational

    Tomorrow: Data intensive eScience

    ac to t e utu e

    The Greek provided the universal analytical proof that the square on the longside of every right angle triangle has the same area as the sum of squares onthe other two sides

    Babylonian engineers simply measured the sides of a thousand right triangularand heuristically induced the same conclusions

    Needle in the haystack: benign andmalign co-occurrences explaininggood or bad health

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    Final considerations

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    One, certainly useful, thing is BE and its experiments

    Another one is integrating BE with other insights and tools to:

    Reinforce the evidence base for policy making

    Help drive a paradigm shift in policy making intellectual framework

    Spotting and correcting blind spot

    Refining evidence and approach can lead us closer to the never endingprocess of approximation to know the world

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    At the end of the day, however

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    y,

    what counts as evidence or what counts as research involvenot just technical objective judgments but also subjective and

    contextualised assessments. The attaching of labels such asevidence or research to particular types of knowledge are infact a political actWe need to recognise then that knowledge,evidence and research are all privileged terms that reflect theperceptions, priorities and power of those who use them

    (Polanyi, 1967; Foucault 1977; Giddens, 1987). Thus the playingout at ground level of debates about what counts as research isby no means always a rational/technical matter, but insteadinvolves a complex deployment of both technical expertise and

    power dressed up in the guise of rationalityS Nutley, I Walter and H. Davis, Using evidence: how research can inform publicservice, Bristol, The Polity Press, 2007, p. 25

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    Thanks for your attention

    Not only BE and Nudging

    How It may works

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    Institutionallegacy data

    communitydata commons

    High yieldHealth data

    Evidence basedchoice architectures

    & public healthpolicies

    Visualisedeffects of publichealth policies

    change

    Personalisedco-occurences +Network based

    nudges

    Visualisedeffects of benign

    & malignatCo-occurences

    ?

    Visual analyticsand simulation

    Complex

    modelling

    Share

    dsema

    nticd

    ata&distribu

    ted

    computi

    nginfra

    struc

    ture

    Visual analyticsand simulation

    Ubiquitous mobilemedia andsensors

    Worldwide scientific andpractitioners community

    Social networkanalysis

    +

    Persuasivetechnologies andserious gaming

    Not only BE and Nudging