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2010

Group C

06-Sep-10

Railway Pakistans Corruption

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NAMES OF GROUP MEMBERS:

Muhammad Usman L1S10MBAM2137

Muhammad Atta Ul Mustafa L1S10MBAM2140

Abdul Manan Bashir L1S10MBAM0145

Rizwan Saddique L1S10MBAM2162

GROUP NUMBER:

C

SECTION:

D

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Table of Contents:

ACKNOWLEDGEMENT: 5

REPORT INTRODUCTION: 6

HISTORY: 7

INTRODUCTION TO PAKISTAN RAILWAY (PR): 8

MISSION STATEMENT: 9

VISION STATEMENT: 9

UNETHICAL ACTIVITIES: 10

RIGHT TO BE PROTECTED: 10

RIGHT TO BE INFORMED: 10

RIGHT TO HAVE VOICE: 10

EMPLOYEE BEHAVIOR: 10

BRIBERY: 10

ENVIRONMENTAL PROBLEMS: 11

NO SECURITY: 11

OVERCROWDING: 11

LACK OF RESPONSIBILITIES: 11

CORRUPTION CASES: 12

SMALL LEVEL: 12

HIGH-LEVEL CORRUPTION: 13RAILWAY LAND 13

TRAIN PARTS 13

SEATS OF TRAIN 13

CORRUPTIONS ON RAILWAY FUNDS 13

TRACKMANAGEMENT 13

EMPLOYEESELECTION 13

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SURVEY: 14

MAJOR PROBLEMS: 16

SOLUTION: 16

CONCLUSION: 16

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Acknowledgement:

All praise is to Almighty Allah forbestowing us with the wisdom to accomplish our

task.

The main purpose of the assignment is the fulfillment of the requirements of getting

the knowhow ofBusiness Communication course by applying it too actually in the

corporate world, which is the part of our study work.

We would like to thank our kind Prof. Mrs Aasma Farhad for his continuous and

pre-emptive and continuous support. Without her help we would not have been able

to complete our questionnaire on timely manner and get the answers in proper

manner for the submission of our report.

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Report Introduction:

This report is presented by our group to MissAasma Farhad on Monday, 06-09-2010 after

deeply studying the Pakistan Railway structure through interviewing and meeting with the

current and past employees. This report also includes the surveys results conducted from our

university fellows.

This report is limited to corruption of Pakistan railway and its solutions .The Main purpose of

this report is to highlight the corruption of Pakistan railway and give appropriate salutation.

Railway is basically made for poor people of the country as well as Pakistan Railway is the main

asset of Pakistani Government and Government have made a special ministry for that but it is

still suffering loss continually as contrast other countries like India and china are earning profit

in this department.

We face various difficulties while organizing this report but the main difficulty have been face

though getting time from railway workers for fulfillment of report.

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INTRODUCTION TO PAKISTAN RAILWAY

(PR):

One of the largest organizations in the

country, the Pakistan Railways is

Federal Government Department under

Ministry of Railways. The Secretary for

Ministry of Railways is also the

Chairman of the Railway Board.

Haji Ghulam Ahmad Bloire is current

minister of railway. And current

chairman is Sami-ul-Haq Khaliji.and

Ashfaq Khatak is general manager.Pakistan Railway comprises 8,775

route km, 707 stations and 37 trains

halts. It has a fleet of563diesel electric

locomotives, 25,815 wagons and 1,623

passenger coaches. Maintenance is

provided by three major locomotive

workshops and thirty-five smaller

workshops. Signaling facilities at important stations are track circulated within interlocking

limits. Most routes have VHF radio coverage for communication between train dispatchers and

trains. Telephone Communications over wire lines and microwave.

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Mission Statement:

To provide a safe reliable, modern ,efficient and cost effective infrastructure to its customer, to

contribute in building the economy of Pakistan and to look after the welfare of its employee.

Vision Statement:

Increasing share in freight and passenger market Restoring confidence of the passenger and trading

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Unethical activities:

There are many unethical activities performed in railway Pakistan.

Right to be protected:According to bill of right

for consumer every consumer has

right to be protected from harmful

product. We all know that railway

system of Pakistan is one of the

most dangerous railway systems in

the world. Every passenger knows

that it could be his last journey.

Rightto be informed:

Every consumer has right

to get information about the

product or service which he going

to consume. But unfortunately the

timing and machines of railway system is not reliable. The employees of railway do not know

that when train will arrive and when it will be ready for its next journey.

Righttohave voice:

According to act 1962 every consumer have right to have voice in company decision. In

railway Pakistan every consumer may provide feedback to company but there is no

implementation on it.

Employee behavior:

Employee behavior in railway Pakistan is very poor.

Bribery:

Bribery is very common in railway to get the favor of employees. Some time employees

of railway do not check ticket and charge directly on the train.

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Environmentalproblems:

There are also environmental problems in railway Pakistan. If you see the area that comes

under railway then you will find that area is very dirty and there is no effective system to clean it.

Nosecurity:

Securities in stations and in trains are very poor. Almost every can enter in the station

from anywhere. Anyone can get anything from you by force as well as there are high chances of

bombblast.

Overcrowding:

Are that comes under railway

Pakistan is full of crowed. There are

houses situated on the both sides of

the railway tracks. Which are illegal

and very dangerous for the people

who are living there?

Lack

of

r

esponsi

biliti

es

:

Lack of responsibilities is

another issue for the railway of

Pakistan. In case of any disturbance or

disaster there is no one to whom you

blame about it.

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igh-levelcorruption:

There are many things which involve high level corruption.

RAILWAYLAND

There is major corruption on the land of the railway. The people occupy a large amount

of railway land. Some time government sale the land of railway to private people in very lessprice and take commissions for that purpose.

TRAIN PARTS

When train imported from other countries their parts are good. But the employees of the

company sale the original parts of train in high price and purchase the cheap parts for the train.

Railway assets are suffering the massive loss of6.5billion

SEATS OF TRAIN

The price charged from the customers is of good leather and comfortable seats. But the

material used in it is very poor quality

CORRUPTIONS ON RAILWAYFUNDS

Higher authorities of railway are misusing the fund of railway this is the reason that it is

suffering the loss of over18billion rupees

TRACK MANAGEMENT

Track management is very poor. Funds are not

properly used for the track. Management is playing

with the life of general public.

EMPLOYEE SELECTION

A lot of Politian involved in the selection of the employees. If it is a big seat then there

will be a lot ofbribery and references for that individual.

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Survey:

We all group members conduct a survey about Railway Pakistans Corruption from our fifty

diligent university fellows. Main purpose of our survey is to know about the views of new

generation as regards causes behind corruption in Railway Pakistan and there solution.

We present various questions in front of students e.g. Reasons behind corruption, awareness of

rules by the customers, ticketing system, utilization ofbudget by authorities and solution of these

problems.

Following are the results shown in charts

58%32%

4%6%

Reason Behind Corruption

Poor Management

Planning and policies

Low Salaries

Allocation of resources

2%

98%

Awareness of rules by customer

Yes

No

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51%

49%

Improper Ticketing System

Yes

No

2%

98%

Authorities Allocates BudgetProperly

Yes

No

98%

2%

Privatization is Solution

Yes

No

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Major Problems:

Management problem schedule timing, corruption, overloading, uncomfortable, satisfaction level Pakistan Railway has no Comport at all. Passenger get very tied due to uncomfortable seats It consume more time of their customers. . There is no cleanliness with the rush of people. There is no proper check of tickets in Trains. Train gets too much stops during the Journey. The staff of Pakistan Railway is In-efficient thats they give the tickets of same seat to

The 2 customers.

Its Shipment facility is not so good. Government not focusing on the Pakistan Railway thats why earning of railway loses as Compared to other transport like buses etc. The expenditure of Pakistan Railway is very high as compare to revenue.

Solution:

Conclusion: