Msp Brochure Bc

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MEDICAL SERVICES PLAN (MSP)  The Medical Services Plan pays or medically required services o physicians and surgeons and or dental or oral surgery when medically required to be perormed in a hospital. MSP also provides coverage or other health benets – see Additional Benets section o brochure or details. MSP is administered by Health Insurance BC (HIBC). For more inormation, visit www.hibc.gov.bc.ca. WHO IS ELIGIBLE? Residents o British Columbia are eligible and are required to enrol themselves and their dependents with MSP. Under the Medicare Protection Act, a resident is dened as a person who meets all o the ollowing conditions:   is a citizen o Canada or is lawully admitted to Canada or permanent residence,   makes his or her home in B.C., and   is physically present in B.C. at least six months in a calendar year (January – December ). Certain other individuals, such as some holders o study and/ or work permits issued under the ederal Immigration and Reugee Protection Act are deemed to be residents, but tourists or visitors to B.C. do not qualiy. Beore applying, please review the instructions ound on the Application for Enrolment . Dependents Dependents must qualiy as residents and include a beneciary’s: * 1. spouse, either married to, or living and cohabiting in a marriage-like relationship with the beneciary (and may be o the same gender), or 2. unmarried child or legal ward, supported by the beneciary, and a. under 9, or b. under 25 and in ull-time attendance at a school or university. *A beneciary is a resident enrolled in MSP. REQUIREMENT TO ENROL Residents o B.C. are required by lawto enrol themselves and their dependents with MSP. A resident who has ailed to apply may, on enrolment, owe retroactive premiums. Benets or active members o the RCMP and Canadian Armed Forces are a ederal responsibility. Thereore, these members are ineligible or provincial health care benets and exempt rom enrolling. HOW TO ENROL I coverage is available through your employer, union or pen- sion plan, contact their ofce or an  Application for Group Enrolment orm. Otherwise, an  Application for Enrolment orm can be ound:   online at www.health.gov.bc.ca/exforms/msp. html – print and mail to HIBC;   by phoning HIBC – see General Contact Inormation section; or   at a Service BC oce – visit www.servicebc.gov.bc.ca or the oce nearest you. I your application or enrolment is denied and you are dissatised with the decision made by HIBC regarding enrolment, you can request a review or an appeal o the decision in writing. Visit www.health.gov.bc.ca/msp/infoben/faqas.html#notsatis or detailed inormation. Documents I you are a new resident, you are required to provide photocop- ies (do not send originals) o documents to support the legal name and Canadian citizenship or immigration status o all persons listed on your application. When coverage through an employer, union or pension plan ends, MSP will automatically set up a sel-administered plan or you. I you have not heard rom HIBC within 6days o the date you let your employer, please contact HIBC (see General Contact Inormation section). WHEN DO BENEFITS BEGIN? New residents or persons re-establishing residence are eligible or benets ater completion o a waiting period that consists o the balance o the month o arrival in B.C., plus two months. Application should be made immediately ater arrival. You must be in B.C. when applying. I the application is late, the efective date o benets will be determined by HIBC and may result in premiums being charged retroactively. I absences rom Canada exceed a total o days during the waiting period, eligibility or benets may be afected. Applicant and Spouse Arrive Separately When a amily moves to B.C. rom another part o Canada, and the applicant and spouse arrive separately (within one year), the waiting period or the amily begins on the later date of arrival . Benefts During the Waiting Period Persons moving rom other parts o Canada should arrange or coverage with their ormer medical plan during the waiting period. New or returning residents arriving rom outside Canada should contact a private insurance company or coverage during this period. PREMIUMS Premium rates vary according to amily size. Premiums may be paid either directly or through payroll or pension deduction. Assistance with the payment o premiums is available to those in nancial need. Applicants must, or the last 12 consecutive months, have been a resident in Canada and been a Canadian cit- izen or holder o permanent resident status (landed immigrant). I premiums are not paid, the outstanding amount increases each month. Premiums that have not been paid during a period in which a beneciary has been enrolled are a debt owed to the province and are collectable under law. Revenue Services o British Columbia issues MSP premium invoices, processes premium payments and collects overdue accounts. A person who is no longer eligible or benefts must notiy Health Insurance BC o the date o departure rom B.C., indicate the reason or cancellation and provide his/her new address. Failure to pay premiums does not constitute notifcation to cancel benefts. CHANGES AFFECTING COVERAGE Certain changes can afect your coverage; or example, mar- riage or a change in amily size. I premiums are paid through your employer, union or pension plan, you must notiy their oce. I you pay premiums directly to MSP, notiy HIBC. Children are no longer eligible or coverage as dependents when they:   marry or live and cohabit with another person in a marriage-like relationship;   start ull-time employment; or   turn 9. Coverage can continue to age 25 or depend- ents who are ull-time students.   In the case o a divorce, the ormer spouse is no longer eligible or coverage as a dependent and must apply or separate coverage. CHANGE OF NAME OR ADDRESS HIBC must be notied immediately o any change o name or address. The astest way to update your account is by submit- ting one o the change orms online at www.health.gov.bc.ca/ exforms/msp.html . Account changes can be completed online with the MSP  Account Change orm or aGroup Change Request (i you are covered under a group plan administered by your employer, union or pension oce). Address changes can be completed online with the Address Change for Persons Moving within BC orm or the Permanent Move Outside BC orm. CARECARDS A CareCard with a lietime Personal Health Number (PHN) is issued to each person who enrols with MSP. The CareCard identies the cardholder as someone who may access B.C. health care services. Using a PHN other than the one issued to you or allowing someone to use your PHN to obtain benets is an ofence under the Medicare Protection ActReport a lost or stolen CareCard to HIBC immediately and visit www.hibc.gov. bc.ca to ll out a CareCare Replacement orm. This orm can also be used to request the replacement o a damaged card. BENEFITS PROVIDED MSP provides the ollowing benets:   medically-required services o a physician, or o a specialist (such as a surgeon, anaesthetist or psychia- trist) when reerred by a physician;   maternity care by a physician, or by a specialist when reerred by a physician;   diagnostic x-ray and laboratory services when ordered by a physician, podiatrist, dental surgeon or oral surgeon;   dental and oral surgery when medically required to be perormed in a hospital; and   surgical podiatry. ADDITIONAL BENEFITS Services discussed under Additional Benets are covered only when perormed in British Columbia. Residents who live in a town near the Alberta or Yukon border should check with MSP or exceptions. Medically required eye examinations are a benet or all beneciaries. Eye examinations or routine reractive services are not a benet o MSP or patients aged 19-64. This applies to services provided by both optometrists and ophthalmologists. MSP will cover the ollowing supplementary benets only or B.C. residents who qualiy or MSP premium assistance: physiotherapy , chiropractic , naturopathy , massage therapy, acupuncture, and non-surgical podiatry or up to a combined total o 10 visits per calendar year. MSP will contribute $23 toward the cost o each o the visits. ** **Note: Patients may be charged an additional amount i the practitioner’s ee is higher than the amount payable by MSP. BENEFITS NOT PROVIDED BY MSP MSP does not provide coverage or the ollowing:   routine physical examinations perormed or reasons other than medical necessity;   medical examinations, certicates or tests required or lie insurance, a driver’s licence, school, immigration, employment,etc.;   cosmetic surgery or the alteration o appearance;   restorative or other dental work perormed in a dental oce;   eyeglasses , hearing aids, and other equipment or appliances;   the services o counsellors or psychologists;   routine eye examinations or beneciaries between the ages o 9 and 64; and   chiropractic,physiotherapy,naturopathy,massage therapy, acupuncture, and non-surgical podiatry services or persons not receiving premium assistance. Hospital, midwiery and ambulance services are covered under other Ministry o Health programs (see Other Health Services Benets section). OUT-OF-PROVINCE BENEFITS MSP will help pay or unexpected insured services you receive outside Canada and or any insured services you receive elsewhere in Canada, provided that the services are medic- ally required and perormed by a qualied medical doctor. Reimbursement will not exceed the amount payable had the same services been perormed in the province. Any excess cost is the beneciary’s responsibility. Most physicians in other Canadian provinces and territories (except Quebec) will bill their own medical plan directly or services provided to you i you present your valid B.C. CareCard. When travelling in Quebec or outside Canada, you may be required to pay or insured services and seek reimbursement later rom MSP. Claims or medical care must be submitted within 9days o the date o service and hospital claims must be submitted within six months o the date o discharge.  To submit claims, visit www.health.gov.bc.ca/exforms/msp. html or the Out-of-Country Claim orm, which can be printed and mailed with your original receipts to HIBC at the address on the orm. Health services provided outside Canada oten cost more than the amount paid by the Ministry o Health. Sometimes the diference is substantial. In addition, some items/services that may be a benet in B.C. are not covered outside the province.  The Ministry o Health does not subsidize ees charged or ambulance service obtained outside British Columbia. We advise you to buy additional health insurance to supple- ment your basic coverage beore you leave the province, even i you only plan to be away or a day. A private insurance company or travel agency can advise you about extra coverage to pay or any diference in ees and can provide benets not covered by MSP. I you have a pre-existing medical condition, please mention this when purchasing additional insurance as most policies will not cover treatment o that condition outside British Columbia. LEAVING CANADA TO OBTAIN MEDICAL SE RVICES I you are leaving Canada to obtain medical services, the B.C. specialist must write to HIBC (see General Contact Inormation section) and provide inormation regarding the medical neces- sity or a reerral outside o Canada. Non-emergency services that are undertaken without prior approval rom MSP cannot be considered or payment. Travel costs and accommodation are the responsibility o the patient. Additional inormation is available online at www.health.gov.bc.ca/msp/infoben/ leavingbc.html . ABSENCES FROM BRITISH COLUMBIA Temporary Absences Residents who spend part o every year outside British Colum- bia must be physically present in Canada at least six months in a calendar year (January 1 to December 31) and continue to maintain their home in British Columbia. Howeve r, in some circumstances residents may be eligible to receive benets or up to 24 consecutiv e months while temporarily outside the province. Approval is limited to once in ve years or absences exceeding six months in a calendar year. Studying Outside British Columbia Residents who leave B.C. temporarily to attend school or university may be eligible or MSP coverage or the duration o studies, provided they are in ull-time attendance at a recognized educational acility. Beneciaries who have been studying outside B.C. must return to the province by the end o the month ollowing the month in which studies are completed. Any student who will not return to B.C. within that timerame should contact HIBC to discuss their situation. Permanent Move rom British Columbia It is important to contact HIBC beore leaving B.C. or submit a Permanent Move Outside BC orm online at www.health. gov.bc.ca/exforms/msp/7063.html . Within Canada–Benets are provided or the balance o the month you leave the province plus two months. I required, benets may be extended or up to three extra months to cover you while in transit. Upon arrival, you should immediately apply to the health plan o your new home province or territory. OutsideCanada–Benets are provided or the balance o the month you leave the province. CancellingBenefts I you will no longer be a resident, you must notiy HIBC o your date o departure, indicate the reason or cancellation, and provide your new address – otherwise, premium billing may continue. Failure to remit premiums does not constitute notication to cancel benets. For more inormation on absences or moving rom B.C., down- load a copy o the Leaving B.C. pamphlet at  www.health.gov. bc.ca/msp/infoben/pdf/leaving-bc-brochure.pdf . Alternatively, contact HIBC or your community Service BC oce. OTHER HEALTH SERVICES BENEFITS Prescription Drugs PharmaCare provides assistance with the purchase o many prescription drugs and certain other benet items. PharmaCare does not provide out-o-province benets. For inormation visit www.health.gov.bc.ca/pharmacare , contact your local pharmacy, or contact HIBC. Hospital Benefts Hospital benets are provided to all residents o B.C. who are enrolled with MSP. For inormation contact your local health authority at www.health.gov.bc.ca/socsec . For patient care quality concerns, please contact 1 866 952-2448. AmbulanceService Ambulance Service is not an insured benet; however, the Province subsidizes ees or beneciaries. Please note that ees or services required while outside the province are not subsidized and can range rom several hundred to several thousand dollars. For ee inormation visit www.bcas.ca/EN/main/about/fees. html or contact the BC Ambulance Service: By Mail: PO Box 9676 Stn Prov Govt Victoria BC VW 9P7 By Phone: Victoria: 25 56-52  Toll-ree: 665-799 TRAVEL ASSISTANCE PROGRAM (TAP)  The program provides travel cost discounts or beneciaries who need to travel outside their communities or physician- reerred non-emergency specialist medical care. For more inormation, visit www.health.gov.bc.ca/tapbc or phone 465-49. Medical Services Plan www.hibc.gov.bc.ca PRIVATE INSURANCE Private insurance companies may provide coverage or services/ amounts that are not paid by the Ministry o Health. Ask your employer, union or pension plan whether they administer an extended benets plan. Private insurance companies may also cover persons who are not eligible or provincial health care benets. COLLECTION & USE OF PERSONAL INFORMATION All personal inormation is collected under the authority o the Medicare Protection Act and is used to determine residency in B.C. and determine eligibility or provincial health care benets. This inormation is protected rom unauthorized use and disclosure in accordance with the Freedom o Inormation and Protection o Privacy Act and may be disclosed only as provided by that Act. I you have any questions about the collection, use and disclosure o this inormation, contact HIBC. LEGISLATION  This brochure provides a general outline. All inormation is subject to change in accordance with the provisions o the Medicare Protection Act and Regulations and the Hospital Insurance Act and Regulations. I a discrepancy exists between this brochure and the legislation, the legislation will prevail. SERVICE BC Service BC delivers government’s inormation and services to the public. Ofces located throughout B.C. can provide you with MSP orms, help you apply or coverage and/or premium assistance, answer questions about your MSP account, and accept premium payments and CareCard replacement ees. Visit www.servicebc.gov.bc.ca  or the blue pages o your telephone directory to nd the nearest oce in your community. GENERALCONTACT INFORMATIO N Online: www.health.gov.bc.ca/msp/infoben/contacts.html By Phone: Use our toll-ree automated service 24 hours a day, 7 days a week rom anywhere in North America to obtain general inormation about PharmaCare, MSP and premium assistance. We encourage you to use this service during evenings and on weekends when access is most readily available. I your question is related to your MSP coverage or o an urgent nature, a customer service representative will be available to assist you between :a.m. to 4: p.m. PST, Monday to Friday, except statutoryholidays. Vancouver: 64 6-75 Toll-ree: 66-7 By Mail: For MSP and premium assistance: For pr escripti on drugs: Medical Service Plan PharmaCare PO Box 95 St n Pro v Govt PO Box 9655 Stn Prov Govt Victoria, BC VW 9E Victoria, BC VW 9P2 Note: When submitting a orm by mail, use the specic mailing address on the orm. MSP INVOICING AND PAYMENTS For MSP premium invoicing, payments, collection activity or CareCard replacement ees contact Revenue Services o B.C. at 77 45-499 or visit www.sbr.gov.bc.ca/contacts.htmand click onMedical Services Plan Billing. MSP FORMS Available:   online at www.hibc.gov.bc.ca   request orms be axed to you by calling 25 56-99   contact HIBC by phone   at a Service BC oce – visit www.servicebc.gov.bc.ca or nearest oce QUESTIONS For answers to requently asked questions, visit www.health.gov.bc.ca/msp/infoben/faqs.html . HLTH-MSP-010803/11

Transcript of Msp Brochure Bc

8/3/2019 Msp Brochure Bc

http://slidepdf.com/reader/full/msp-brochure-bc 1/2

MEDICAL SERVICES PLAN (MSP)

 The Medical Services Plan pays or medically required services

o physicians and surgeons and or dental or oral surgery when

medically required to be perormed in a hospital. MSP also

provides coverage or other health benets – see Additional

Benets section o brochure or details. MSP is administered

by Health Insurance BC (HIBC). For more inormation, visit

www.hibc.gov.bc.ca.

WHO IS ELIGIBLE?

Residents o British Columbia are eligible and are required to

enrol themselves and their dependents with MSP. Under the

Medicare Protection Act, a resident is dened as a person who

meets all o the ollowing conditions:

  is a citizen o Canada or is lawully admitted to Canada

or permanent residence,

  makes his or her home in B.C., and

  is physically present in B.C. at least six months in a

calendar year (January – December ).

Certain other individuals, such as some holders o study and/

or work permits issued under the ederal Immigration and

Reugee Protection Act are deemed to be residents, but tourists

or visitors to B.C. do not qualiy. Beore applying, please review

the instructions ound on the Application for Enrolment .

Dependents

Dependents must qualiy as residents and include a

beneciary’s:*

1. spouse, either married to, or living and cohabiting in

a marriage-like relationship with the beneciary (and

may be o the same gender), or

2. unmarried child or legal ward, supported by the

beneciary, and

a. under 9, or

b. under 25 and in ull-time attendance at a school or

university.

*A beneciary is a resident enrolled in MSP.

REQUIREMENT TO ENROL

Residents o B.C. are required by law to enrol themselves and

their dependents with MSP. A resident who has ailed to apply

may, on enrolment, owe retroactive premiums.

Benets or active members o the RCMP and Canadian Armed

Forces are a ederal responsibility. Thereore, these members

are ineligible or provincial health care benets and exempt

rom enrolling.

HOW TO ENROL

I coverage is available through your employer, union or pen-

sion plan, contact their ofce or an  Application for Group 

Enrolment  orm. Otherwise, an  Application for Enrolment  

orm can be ound:

  online at www.health.gov.bc.ca/exforms/msp.

html – print and mail to HIBC;

  by phoning HIBC – see General Contact Inormation

section; or

  at a Service BC oce – visit www.servicebc.gov.bc.ca 

or the oce nearest you.

I your application or enrolment is denied and you are dissatised

with the decision made by HIBC regarding enrolment, you can

request a review or an appeal o the decision in writing. Visit

www.health.gov.bc.ca/msp/infoben/faqas.html#notsatis or

detailed inormation.

Documents

I you are a new resident, you are required to provide photocop-

ies (do not send originals) o documents to support the

legal name and Canadian citizenship or immigration status

o all persons listed on your application.

When coverage through an employer, union or pension plan

ends, MSP will automatically set up a sel-administered plan

or you. I you have not heard rom HIBC within 6 days o the

date you let your employer, please contact HIBC (see General

Contact Inormation section).

WHEN DO BENEFITS BEGIN?

New residents or persons re-establishing residence are eligible

or benets ater completion o a waiting period that consists

o the balance o the month o arrival in B.C., plus two months.

Application should be made immediately ater arrival. You must

be in B.C. when applying. I the application is late, the efective

date o benets will be determined by HIBC and may result

in premiums being charged retroactively. I absences rom

Canada exceed a total o days during the waiting period,

eligibility or benets may be afected.

Applicant and Spouse Arrive Separately

When a amily moves to B.C. rom another part o Canada, and

the applicant and spouse arrive separately (within one year), the

waiting period or the amily begins on the later date of arrival .

Benefts During the Waiting Period

Persons moving rom other parts o Canada should arrange or

coverage with their ormer medical plan during the waiting

period. New or returning residents arriving rom outside Canada

should contact a private insurance company or coverageduring this period.

PREMIUMS

Premium rates vary according to amily size. Premiums may be

paid either directly or through payroll or pension deduction.

Assistance with the payment o premiums is available to those

in nancial need. Applicants must, or the last 12 consecutive

months, have been a resident in Canada and been a Canadian cit-

izen or holder o permanent resident status (landed immigrant).

I premiums are not paid, the outstanding amount increases

each month. Premiums that have not been paid during a period

in which a beneciary has been enrolled are a debt owed to

the province and are collectable under law.

Revenue Services o British Columbia issues MSP premium

invoices, processes premium payments and collects overdue

accounts.

A person who is no longer eligible or benefts must notiy

Health Insurance BC o the date o departure rom B.C.,

indicate the reason or cancellation and provide his/her

new address. Failure to pay premiums does not constitutenotifcation to cancel benefts.

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8/3/2019 Msp Brochure Bc

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 To submit claims, visit www.health.gov.bc.ca/exforms/msp.

html or the Out-of-Country Claim orm, which can be printed

and mailed with your original receipts to HIBC at the address

on the orm.

Health services provided outside Canada oten cost more than

the amount paid by the Ministry o Health. Sometimes the

diference is substantial. In addition, some items/services that

may be a benet in B.C. are not covered outside the province.

 The Ministry o Health does not subsidize ees charged or

ambulance service obtained outside British Columbia.

We advise you to buy additional health insurance to supple-

ment your basic coverage beore you leave the province, even i 

you only plan to be away or a day. A private insurance company

or travel agency can advise you about extra coverage to pay

or any diference in ees and can provide benets not covered

by MSP. I you have a pre-existing medical condition, please

mention this when purchasing additional insurance as most

policies will not cover treatment o that condition outside

British Columbia.

LEAVING CANADA TO OBTAIN MEDICAL SE RVICES

I you are leaving Canada to obtain medical services, the B.C.

specialist must write to HIBC (see General Contact Inormation

section) and provide inormation regarding the medical neces-

sity or a reerral outside o Canada. Non-emergency services

that are undertaken without prior approval rom MSP cannot

be considered or payment. Travel costs and accommodation

are the responsibility o the patient. Additional inormation

is available online at www.health.gov.bc.ca/msp/infoben/ 

leavingbc.html .

ABSENCES FROM BRITISH COLUMBIA

Temporary Absences

Residents who spend part o every year outside British Colum-

bia must be physically present in Canada at least six months

in a calendar year (January 1 to December 31) and continue

to maintain their home in British Columbia. However, in some

circumstances residents may be eligible to receive benets or

up to 24 consecutive months while temporarily outside the

province. Approval is limited to once in ve years or absences

exceeding six months in a calendar year.

Studying Outside British Columbia

Residents who leave B.C. temporarily to attend school or

university may be eligible or MSP coverage or the duration

o studies, provided they are in ull-time attendance at a

recognized educational acility.

Beneciaries who have been studying outside B.C. must return

to the province by the end o the month ollowing the month

in which studies are completed. Any student who will not

return to B.C. within that timerame should contact HIBC to

discuss their situation.

Permanent Move rom British Columbia

It is important to contact HIBC beore leaving B.C. or submit

a Permanent Move Outside BC  orm online at www.health.

gov.bc.ca/exforms/msp/7063.html .

Within Canada–Benets are provided or the balance o the

month you leave the province plus two months. I required,benets may be extended or up to three extra months to cover

you while in transit. Upon arrival, you should immediately apply

to the health plan o your new home province or territory.

Outside Canada–Benets are provided or the balance o the

month you leave the province.

Cancelling Benefts

I you will no longer be a resident, you must notiy HIBC o 

your date o departure, indicate the reason or cancellation,

and provide your new address – otherwise, premium billing

may continue. Failure to remit premiums does not constitute

notication to cancel benets.

For more inormation on absences or moving rom B.C., down-

load a copy o the Leaving B.C. pamphlet at www.health.gov.

bc.ca/msp/infoben/pdf/leaving-bc-brochure.pdf  . Alternatively,

contact HIBC or your community Service BC oce.

OTHER HEALTH SERVICES BENEFITS

Prescription Drugs

PharmaCare provides assistance with the purchase o manyprescription drugs and certain other benet items. PharmaCare

does not provide out-o-province benets.

For inormation visit www.health.gov.bc.ca/pharmacare,

contact your local pharmacy, or contact HIBC.

Hospital Benefts

Hospital benets are provided to all residents o B.C. who are

enrolled with MSP. For inormation contact your local health

authority at www.health.gov.bc.ca/socsec .

For patient care quality concerns, please contact 1 866 952-2448.

Ambulance Service

Ambulance Service is not an insured benet; however, the

Province subsidizes ees or beneciaries. Please note that

ees or services required while outside the province are not

subsidized and can range rom several hundred to several

thousand dollars.

For ee inormation visit www.bcas.ca/EN/main/about/fees.

html or contact the BC Ambulance Service:

By Mail:

PO Box 9676 Stn Prov Govt

Victoria BC VW 9P7

By Phone:

Victoria: 25 56-52

 Toll-ree: 665-799

TRAVEL ASSISTANCE PROGRAM (TAP)

  The program provides travel cost discounts or beneciaries

who need to travel outside their communities or physician-

reerred non-emergency specialist medical care. For more

inormation, visit www.health.gov.bc.ca/tapbc or phone

465-49.

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