LEADING ENGAGEMENT CREATING A CLIMATE FOR ENGAGEMENT · Organizational climate reflects beliefs...

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CREATING A CLIMATE FOR ENGAGEMENT LEADING ENGAGEMENT DR. JESSICA VAN WINGERDEN MBA MCC

Transcript of LEADING ENGAGEMENT CREATING A CLIMATE FOR ENGAGEMENT · Organizational climate reflects beliefs...

Page 1: LEADING ENGAGEMENT CREATING A CLIMATE FOR ENGAGEMENT · Organizational climate reflects beliefs about the organization’s environment that are shared among employees and to which

CREATING A CLIMATE FOR ENGAGEMENT

LEADING ENGAGEMENT

DR. JESSICA VAN WINGERDEN MBA MCC

Page 2: LEADING ENGAGEMENT CREATING A CLIMATE FOR ENGAGEMENT · Organizational climate reflects beliefs about the organization’s environment that are shared among employees and to which

Dr. Jessica van Wingerden MBA MCC

Director of Research & Organizational Development

Research Fellow Erasmus University Rotterdam

Positive Organizational Intervention Architect

Connecting business and science

NICE TO MEET YOU!

Page 3: LEADING ENGAGEMENT CREATING A CLIMATE FOR ENGAGEMENT · Organizational climate reflects beliefs about the organization’s environment that are shared among employees and to which

ONZE MISSIE EN VISIE

Wereldwijd het potentieel van

individuen, teams en organisaties

vrijmaken en verbinden met

organisatiedoelstellingen

Een schip is zo sterk als zijn bemanning

- Voor resultaten met mensen -

LET’S TALK

ABOUT WORK

ENGAGEMENT

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Healthier and happier employees

More satisfied customers

Higher employee performance

Higher levels of productivity, quality and profit

WHY WORK ENGAGEMENT?

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Work engagement has been defined as a positive, fulfilling

and work-related state of mind characterized by:

Vigor (high levels of energy, willingness to put effort in one’s

work)

Dedication (strong involvement in one’s work and feelings of

enthusiasm, inspiration and pride)

Absorption (high levels of concentration and engrossment

while working).

WORK ENGAGEMENT A DEFINITION

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Experience of meaningful work

Person-Organization value fit

Know how you contribute to organizational goals

Use of strengths at work

Appreciation for work contributions

Constructive feedback

Cooperation and involvement

Opportunities for professional development

TO BECOME ENGAGEMENT AT WORK:

Page 7: LEADING ENGAGEMENT CREATING A CLIMATE FOR ENGAGEMENT · Organizational climate reflects beliefs about the organization’s environment that are shared among employees and to which

ONZE MISSIE EN VISIE

Wereldwijd het potentieel van

individuen, teams en organisaties

vrijmaken en verbinden met

organisatiedoelstellingen

Een schip is zo sterk als zijn bemanning

- Voor resultaten met mensen -

Leadership And

Work Engagement

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Leadership behavior influences employee engagement

in a direct way:

Leaders own engagement

Facilitating meaningful work

LEADERSHIP AND WORK ENGAGEMENT

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Leadership behavior influences employee engagement

in a direct and indirect way:

Offering a challenging and resourceful workplace

Offering opportunities for professional development

Building a climate for work engagement

LEADERSHIP AND WORK ENGAGEMENT

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ONZE MISSIE EN VISIE

Wereldwijd het potentieel van

individuen, teams en organisaties

vrijmaken en verbinden met

organisatiedoelstellingen

Een schip is zo sterk als zijn bemanning

- Voor resultaten met mensen -

Climate for

Work

Engagement

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Organizational climate reflects beliefs about the organization’s

environment that are shared among employees and to which

employees attach meaning to help them make sense of their

work environment.

A climate for work engagement at the organizational level will

influence employee perceptions of work environment

characteristics at the individual level, which influence work

engagement and performance.

CLIMATE FOR WORK ENGAGEMENT

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Climate for engagement

Work

Engagement

Performance

Job resources

CLIMATE FOR WORK ENGAGEMENT

.84 .73

.42

WORK ENGAGEMENT & PERFORMANCE

Van Wingerden & Poell, 2018

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Strong relationship with job resources such as:

Opportunities for professional development

Autonomy

Social support

Role clarity

Meaningful work

CLIMATE FOR WORK ENGAGEMENT

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CLIMATE FOR ENGAGEMENT

Climate for engagement

Leader support

Work Engagement

Job resources

.85

.84 .65

.55

LEADER SUPPORT

Van Wingerden & Poell, 2018

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Perceived leader support

Important job resource

Strong positive relationship with engagement

CLIMATE FOR WORK ENGAGEMENT

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CLIMATE FOR ENGAGEMENT

Climate for engagement

Person/Org. Value Fit

Work Engagement

Meaningful Work

.68

.64 .74

.20

VALUE FIT & MEANINGFUL WORK

Van Wingerden & Poell, 2018

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Strong relationship with Person/Organization Value fit

Understanding the higher goal or purpose

Meaningful work

Knowing how you contribute to organization’s higher goal

CLIMATE FOR WORK ENGAGEMENT

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CLIMATE FOR ENGAGEMENT

Climate for engagement

Job crafting Work

Engagement

Perceived opportunities

to craft

Job resources

.84

.41

.82

.53 .37

.17

.14

.09

PRO-ACTIVE BEHAVIOR

Van Wingerden & Poell, 2018

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Significant relationship with employees’ perceived

opportunities to proactively align their talents, passions,

and the job.

These shared perceptions positively influence

employees proactive behavior.

CLIMATE FOR WORK ENGAGEMENT

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ONZE MISSIE EN VISIE

Wereldwijd het potentieel van

individuen, teams en organisaties

vrijmaken en verbinden met

organisatiedoelstellingen

Een schip is zo sterk als zijn bemanning

- Voor resultaten met mensen -

DELIVERY EXCELLENCE IN

Leadership &

Climate for Work

Engagement

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Do all leaders tell, show and share their organizations'

purpose and/or higher goals?

Do all employees know how they contribute to their

organizations' purpose and/or higher goals?

Do all employees feel appreciated for their work

contributions?

LEADERSHIP QUESTIONS

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Do leaders stimulate all employees to use their strengths

at work?

Do all employees experience they have opportunities for

professional development?

Are employees’ job demands realistic and challenging?

LEADERSHIP QUESTIONS

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ONZE MISSIE EN VISIE

Wereldwijd het potentieel van

individuen, teams en organisaties

vrijmaken en verbinden met

organisatiedoelstellingen

Een schip is zo sterk als zijn bemanning

- Voor resultaten met mensen -

EXCELLENCE IN The Take Away For Today

Page 24: LEADING ENGAGEMENT CREATING A CLIMATE FOR ENGAGEMENT · Organizational climate reflects beliefs about the organization’s environment that are shared among employees and to which

ONZE MISSIE EN VISIE

Wereldwijd het potentieel van

individuen, teams en organisaties

vrijmaken en verbinden met

organisatiedoelstellingen

Een schip is zo sterk als zijn bemanning

- Voor resultaten met mensen -

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A Climate for work engagement starts with leaders’ own

work engagement.

Person-organization value fit and meaningful work as a

starting point.

Engage employees to actively participate in innovation,

decision making and co-creation.

Offer opportunities for professional development, for

both leaders and employees.

THE TAKE AWAY

Page 26: LEADING ENGAGEMENT CREATING A CLIMATE FOR ENGAGEMENT · Organizational climate reflects beliefs about the organization’s environment that are shared among employees and to which

ONZE MISSIE EN VISIE

Wereldwijd het potentieel van

individuen, teams en organisaties

vrijmaken en verbinden met

organisatiedoelstellingen

Een schip is zo sterk als zijn bemanning

- Voor resultaten met mensen -

EXCELLENCE IN Thank you!

Page 27: LEADING ENGAGEMENT CREATING A CLIMATE FOR ENGAGEMENT · Organizational climate reflects beliefs about the organization’s environment that are shared among employees and to which

A SHIP IS ONLY AS STRONG AS ITS CREW.`

- JAN SCHOUTEN

`