It Ites August 2013
Transcript of It Ites August 2013
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Source: NASSCOM; Aranca ResearchNote: BPM - Business Process Management, USP - Unique Selling Proposition
Strong growthopportunities
• The IT-BPM sector in India is estimated to expand at a CAGR of 9.5 per cent to USD300billion by 2020. The sector increased at a CAGR of 25 per cent over 2000 –13, 3-4 timeshigher than global IT-BPM spend
Leading sourcingdestination
• India is the world’s largest sourcing destination, accounting for approximately 52 per centof the USD124 –130 billion market. The country’s cost competitiveness in providing ITservices, which is approximately 3-4 times cheaper than the US continues to be its USP inthe global sourcing market
Largest pool of ready tohire talent
• India’s highly qualified talent pool of technical graduates is one of the largest in the world,facilitating its emergence as a preferred destination for outsourcing
Most lucrative sector forinvestments
• The sector ranks fourth in India’s total FDI share and accounts for approximately 37 percent of total Private Equity and Venture investments in the country
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• The engineering sector is delicensed;100 per cent FDI is allowed in thesector
• Due to policy support, there wascumulative FDI of USD14.0 billion intothe sector over April 2000 – February2012, making up 8.6 per cent of totalFDI into the country in that period
Growing demand
Source: Nasscom, Aranca ResearchNote: SEZ stands for Special Economic Zone, BFSI stands for Banking, Financial Services and Insurance; E stands for Estimate, F stands for Forecast
Growing demand
• Strong growth in demand forexports from new verticals
• Expanding economy to propelgrowth in local demand
Global footprints
• IT firms in India have deliverycentres across the world; as of2012, IT firms had a total of580 centres in 75 countries
•
India’s IT & ITes industry iswell diversified across verticalssuch as BFSI, telecom, retail
Policy support
• Tax holidays extended to the ITsector
• SEZ scheme since 2005 to benefitIT companies with single windowapproval mechanism, taxbenefits,etc
Competitive advantage
• India has cost savings of 60 – 70per cent over source countries
• India remains a preferreddestination for IT & ITeS in theworld. With 52 per cent marketshare, India continues to be aleader in the global sourcingindustry
• The country has a huge talentpool
2013E
Industryvalue:
USD108billion
2020F
Industryvalue:
USD300billion
AdvantageIndia
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• By early 90s,
US-basedcompaniesbegan tooutsource workon low-cost andskilled talentpool in India
• IT industry started tomature
• Increasedinvestment in R&Dand infrastructurestarted
• India increasinglyseen as a productdevelopmentdestination
• The number of firmsin India grew in sizeand started offeringcomplex servicessuch as productmanagement andgo-to marketstrategies
• Western firms setup a number ofcaptives in India
Pre-1995
1995-2000
2000 –05
2005 onwards
• Firms in India becamemultinational companieswith delivery centresacross the globe (580centres in 75 countries,as of 2012)
• Firms in India makeglobal acquisitions
• The IT sector is expectedto employ about 3.0million people directlyand around 9.5 millionindirectly, as of FY13
• India’s IT sector is at an
inflection point, movingfrom enterprise servicingto enterprise solutions
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Source: Nasscom, Aranca Research
IT&ITeS sector
• Market Size: USD56.3 billion during FY13
• Over 78 per cent of revenue comes from the export market
• BFSI continued as the major vertical of the IT sector
• Market size: USD20.9 billion during FY13• Around 85 per cent of revenue comes from the export market
Business ProcessManagement (BPM)
IT services
• Market size: USD17.9 billion during FY13
• Over 79 per cent of revenue comes from exports
• Market size: USD13.3 billion during FY12
• The domestic market accounts for a significant share
• The domestic market is experiencing growth as the penetration of
personal computers is rising in India
Hardware
Software products andengineering services
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Source: Nasscom, Aranca ResearchNote: E - Estimates
Market size of IT industry in India (USD billion)India’s technology and BPM sector (including hardware) isestimated to have generated USD108 billion in revenueduring FY13 compared to USD100.9 billion in FY12,implying a growth rate of 7.4 per cent
The contribution of the IT sector to India’s GDP rose toapproximately 8 per cent in FY13 from 1.2 per cent in FY98
22 22 24 29 32 32
41 47 50
5969 76
FY2008 FY2009 FY2010 FY2011 FY2012 FY2013E
Domestic Export
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Source: Bloomberg, Aranca ResearchNote: 2012 (calendar year) revenues were
considered for all the companies
Market share of IT players based on revenues (2012)TCS is the market leader, accounting for about 10.1 percent of India’s total IT & ITeS sector revenue
The top six firms contribute around 36 per cent to the totalindustry revenue, indicating the market is fairly competitive
Company name Market share
TCS 10.7 per cent
Wipro 7.2 per cent
Cognizant 6.8 per cent
Infosys 6.3 per cent
HCL Tech 4.2 per cent
Tech Mahindra 1.1 per cent
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Source: Nasscom, Aranca Research; Note: E stands for Estimate
Growth in export revenue (USD billion)
Total exports from the IT-BPM sector (excluding hardware) are estimated at USD76 billion during FY13; the industry roseat a CAGR of 13.1 per cent during FY08-13E despite weak global economic growth scenario
Export of IT services has been the major contributor, accounting for 57.9 per cent of total IT exports (excluding hardware)
BPM accounted for 23.5 per cent of total IT exports during FY13
Sector-wise breakup of export revenue FY13E
22.2 25.8 27.3 33.5 39.943.9
9.911.7 12.4
14.1
15.917.8
8.810 10.4
11.4
13.014.1
FY2008 FY2009 FY2010 FY2011 FY2012 FY2013E
IT services BPM Software products and engg. services
57.9%23.5%
18.6%IT services
BPM
Software productsand engg. Services
CAGR: 13.1%
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Source: Nasscom, Aranca ResearchNotes: C&U - Construction & Utilities, T&T - Travel and Tourism, T& M - Telecom & Media, BFSI - Banking, Financial Services and Insurance
The figures mentioned are for IT and BPM only and do not include engineering services and hardware exports
Export revenue growth across verticals (USD billion)
BFSI is a key business vertical for the IT-BPM industry. It generated export revenue of around USD31 billion during FY13,accounting for 41.0 per cent of total IT-BPM exports from India
Approximately 85 per cent of total IT-BPM exports from India is across four sectors: BFSI, telecom, manufacturing andretail. The hitherto smaller sectors are expected to grow
Distribution of export revenue across verticals (FY13)
28
1311
73 2 2
31
14 12
84 2 2
B F S I
T &
M
M a n u f a c t u r i n g
R e t a i l
H e a l t h c a r e
T & T
C
&
U
FY12 FY13
41%
18%
16%
10%
5% 3%
3%
BFSI
T & M
Manufacturing
Retail
Healthcare
T & T
C & U
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Source: Nasscom, Aranca ResearchNote: ROW is Rest Of the World, APAC is Asia Pacific
Geographic breakup of export revenue (USD billion)
US has traditionally been the biggest importer of Indian IT exports; over 60 per cent of Indian IT-BPM exports wereabsorbed by the US during FY13
Non US-UK countries accounted for just 21.0 per cent of total Indian IT-BPM exports during FY12
Europe, one of the fast growing IT markets in 2012, is expected to emerge as a potential market as higher inclinationtowards offshoring firms would increase demand for IT services
Distribution of export revenue across geographies (FY13)
42
128
52
47
139
62
US UK ContinentalEurope
APAC ROW
FY12 FY13
62%
17%
11%
8%2%
US
UK
Continental Europe
APAC
ROW
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Source: Nasscom, Aranca Research
CategoryNumber of
players
% of total export
revenue
% of total
employeesWork focus
Large sized 11 47-50% ~35-38%
• Fully integrated players offering full range ofservices
• Large scale operations and infrastructure
• Presence in over 60 countries
Mid sized 85-100 32-35% ~28-30%
• Mid tier Indian and MNC firms offering servicesin multiple verticals
• Dedicated captive centers
• Near shore and offshore presence in >30-35countries
Emerging 450-600 9-10% ~15-20%
• Players offering niche IT-BPM services
• Dedicated captives offering niche services
• Expanding focus towards sub Fortune 500/1000 firms
Small >4,000 9-10% ~15-18%
• Small players focussing on specific niches ineither services or verticals
• Includes Indian providers and small nichecaptives
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Global deliverymodel
• The number of global delivery centres of IT firms in India reached 580, spreading outacross 75 countries, as of 2012
• As of 2009, over 150 centres were set up by various Indian IT firms in North America
Global sourcing hub
• India continues to maintain a leading position in the global sourcing market. Its market
share increased to 52.0 per cent in 2012 from 50.0 per cent in 2011
Engineering offshoring• India is the most preferred location for engineering offshoring, according to a customer poll
conducted by Booz and Co• Companies are now offshoring complete product responsibility
Patent filing
• Increased focus on R&D by IT firms in India resulted in rising number of patents filed bythem
• The number of patents filed by the top three IT companies increased to 858 in 2012 from150 in 2009
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Changing businessdynamics
• India’s IT market is experiencing a significant shift from a few large-size deals to multiplesmall-size ones
• Delivery models are being altered, as the business is moving to capital expenditure(capex) based models from operational expenditure (opex), from a vendor’s frame ofreference
Large players gainingadvantage
• Large players with a wide range of capabilities are gaining ground as they move frombeing simple maintenance providers to full service players, offering infrastructure, systemintegration and consulting services
New technologies• Disruptive technologies, such as cloud computing, social media and data analytics, are
offering new avenues of growth across verticals for IT companies
Growth in non-linearmodels
• India’s IT sector is gradually moving from linear models (rising headcount to increaserevenue) to non-linear ones
• In line with this, IT companies in India are focusing on new models such as platform-basedBPM services and creation of intellectual property
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Consumerisation of IT
• Global outsourcing is being used to drive fundamental re-engineering of end-to-endprocesses
• Increased emphasis on beyond cost benefits• IT firms in the current phase have moved up the value chain, providing innovation-led
growth to clients from SLA satisfaction and RoI calculations
Emergence of Tier IIcities
• Tier II and III cities are increasingly gaining traction among IT companies, aiming to
establish business in India• Cheap labour, affordable real estate, favourable government regulations, tax breaks and
SEZ schemes facilitating their emergence as a new IT destination• Giving rise to the domestic hub and spoke model, with Tier I cities acting as hubs and Tier
II, III and IV as network of spokes
SMAC technologies, aninflection point for
Indian IT
• Social, Mobility, Analytics and Cloud (SMAC), a paradigm shift in IT-BPM approachesexperienced until now, is leading to digitisation of the entire business model
• IT vendors in India to generate USD225 billion from SMAC-related revenue by 2020
Note: SLA - Service Level Agreement; RoI - Return on Invesmtnet
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Note: STPI stands for Software Technology Park of India, SEZ stands for Special Economic Zone
Growth
drivers
Talent Pool
Domesticgrowth
Infrastructure
Globaldemand
Policysupport
• Computer penetration
expected to increase
• Government likely to become
a major contributor to domestic
demand by 2013 –14
• 4.7 million graduates are estimated to have been
added to India’s talent pool in FY13
• Strong mix of young and experienced professionals
• Global IT offshore
spending is expected to
rise at a CAGR of 8.0 per
cent during FY11 –13
• Global BPM spending is
estimated to expand at a
CAGR of around 7.0 per
cent during FY11 –13
• Tax holidays for STPI and
SEZs
• Procedural ease and single
window clearance for setting
up facilities
• Robust IT infrastructure across
various cities in India such as
Bengaluru
• Delivery centres spread across
various countries
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Source: Nasscom, Aranca ResearchNote: Small and Medium Business; E indicates estimated numbers
Domestic IT market by customer segment(FY2013E)
Large enterprises account for a significant share of the ITmarket and added USD15bn to domestic revenue in FY13
Expansion of Indian firms in global markets isleading to increasing spend on IT for efficient andcost-effective operations
SMB, another potential demand pool for IT services indomestic market
Adoption of technology for enhancing productvisibility, reach and operational efficiencies isleading to higher demand for IT services from SMBs
With 46 million units, India has the second largestSMB base in the world
47%
26%
15%
12%
Large enterprises
SMB
Governement
Consumers
Total market = USD32 billion
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Source: Nasscom, Aranca ResearchNote: UT - Union Territory
Domestic revenue from IT and BPM (USD billion)Introduction of large eGovernance projects to provide betterservices through IT and focus on the formation of the cyberpolicy led to higher demand for IT and hardware from thegovernment
The Central Government and State/UT Governmentallocated 0.9 –1.2 per cent and 2.8 –3 per cent,respectively, of total budget on IT spend under the
12th Five Year Plan
Strong consumer demand for IT service and products:
Advent of smartphones, tablets, iPads,
Rising computer literate population
Enhanced Internet and mobile penetration
Growing disposable income strengthening consumerpurchasing power
15.5
FY13 FY15F FY20F
~22-23
~90-100
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Source: Nasscom, Aranca Research
Note: Ovals indicate CAGR
Export revenue from IT and BPM (USD billion)Global IT-BPM spending to grow 5 –6 per cent to nearlyUSD2 trillion by 2013
Global sourcing to rise at a faster pace of 9 –11 per cent toUSD124 –130 billion in 2013
Emergence of SMAC would provide USD1 trillion market by2020
Emerging economies are likely to be a major contributor toIT spend growth
IT spend in emerging economies to grow 3-4 timesfaster than advanced economies
The BRIC IT market is estimated at USD380 –420
billion by 2020
Emerging segments are expected to drive growth of IndianIT-BPM exports
48
~106-111
FY11 FY14F
Core and non core segment’s growth prospects
22 11 1.2 7.6 3.2 3.1
35
152 13
5.5 5.5
C A D M
E R & D
I T c o n s u l t i n g
I S
s o u r c i n g
K n o w l e d g e
s e r v i c e s
S o f t w a r e
t e s t i n g
FY13E FY16F
Core segments Emerging segments17%
10%
19%
20%
20% 21%
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Source: Nasscom, Aranca ResearchNote: Graduates includes both graduates and post graduates
Graduates addition to talent pool in India(in millions)
Availability of skilled English speaking workforce has been amajor reason behind India’s emergence as a globaloutsourcing hub
India added around 4.7 million graduates to the talent poolduring FY13
Growing talent pool of India has the ability to drive the R&Dand innovation business in the IT-BPM space
3.2 3.5
3.7 4.0
4.4
4.7
FY2008 FY2009 FY2010. FY2011 FY2012 FY2013E
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Source: Nasscom, Aranca Research
Training expenditure by Indian IT-BPO sector About 2 per cent of the industry revenue is spent on trainingemployees in the IT-BPM sector
40 per cent of total spend on training is spent on trainingnew employees
A number of firms have forged alliances with leadingeducation institutions to train employees
24%
6%
13%
27%
19%
11%
Salaries for inhousetraining staff
External training (newrecruits)
External training (existing
employees)Recruitment cost
Employee welfare
Other costs
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Source: Nasscom, Aranca ResearchNote: NAC - Nasscom Assessment of Competence, IIIT - Indian Institutes of Information Technology
Short term
Medium term
Long term
• Enhance over all yield of employees
• Improve employability
• Expand to tier 2 cities
• Lower skill dependence
Objectives Initiatives
• Industry to enhance investment intraining
• Use NAC and NAC – Tech to assessemployability of talent pool
• Identified new tier 2 locations
• Bring down investment on training
• Develop specialist and projectmanagement expertise
• Launched the National FacultyDevelopment Programme to increasesuitability of Faculty
• Aiding industry access to specialistprogrammes offered by independentagencies
• Expand education capacity
• Promote reforms in education
• Expansion of higher educationinfrastructure; 20 new IIITs to be set upby the government
• Programme to increase PhDs intechnology
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Source: Nasscom, Aranca Research, STPI
As of FY2011, 6,554 STPI units were operational, while5,564 units have exported IT services and products. DuringFY11, STPI units accounted for approximately 76.0 per centof total IT exports
IT-SEZs have been initiated with an aim to create zonesthat lead to infrastructural development, exports andemployment
Characteristics of STPI and SEZ in India
Parameters STPI SEZ
Term 10 years 15 years
Fiscal benefits
• 100 per cent taxholiday on exportprofits
• Exemption fromexcise duties andcustoms
• 100 per cent taxholiday on exportsfor first five years
• Exemption fromexcise duties andcustoms
Location andsize restrictions
• No locationconstraints
• 23 per cent STPIunits in tier II andIII cities
• Restricted toprescribed zoneswith a minimumarea of 25 acres
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Source: Nasscom, E&Y, Aranca Research
IT sector employment distribution in Tier I andTier II/III cities
1,821 1,615
175
3,230
2008 2018E
Tier I locations Tier II/III locations
Trends in tier II and III cities
• 43 new tier II/III cities are emerging as IT deliverylocation; this could reduce pressure on leadinglocations
• Cost in newer cities is expected to be 28 per centlower than leading cities
• Lower cost and attrition, affordable real estate andsupport from local government, such as tax breaks,STPI and SEZ schemes, are facilitating this shift offocus
• Over 50 cities already have basic infrastructure andhuman resource to support the global sourcing andbusiness services industry
• Some cities are expected to emerge as regional hubssupporting domestic companies
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Source: Zinnov, Nasscom, Aranca Research
Number of GIC’s in India
2000 2005 2010 2012
~180
450+
700+750+
Key highlights
• Global In-House Centers (GIC), also known as captivecenters, are one of the major growth drivers of the IT-BPM sector in India
• As of FY2012, the captive segment accounted for 16-18 per cent of the IT-BPM industry revenue
• The impact of the segment goes beyond revenue andemployment, as it helped in developing India as a R&Dhub and create an innovation ecosystem in the country
• Within the captive landscape, ER&D/SPD(Engineering Research & Development /SoftwareProduct Development) is the largest sub-segment
• Companies from North America and Europe are majorinvestors in the captive segment in India, accountingfor over 90 per cent of captives in the country
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Source: Venture Intelligence, Nasscom, Aranca Research
PE-VC investments in IT & BPM (USD billion)
The IT & BPM sector continued to attract PE and VC investments in 2012, accounting for a significant proportion in termsof volume (around 37 per cent) and value (approximately 40 per cent)
Value increased at an impressive 68.4 per cent over 2011
eCommerce accounted for 31 VC deals in 2012
About 64 per cent of VC deals in India were in the software, internet and mobile industry
Two of the largest PE deals in the sector during 2012 were:
JP Morgan’s buyout of M*Modal (USD1,100 million)
Bain Capital, GIC investment in Genpact (USD1,000 million)In 1Q13, the industry attracted 26 deals at a value of USD105 million
Share of IT-BPM in PE-VC investments
0.8
1.9
3.2
2008 2011 2012
184
379
484
393
5825 32 40
2009 2010 2011 2012
Number of deals Share of IT-BPM
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Source: All the figures are taken from International DataCorporation (IDC) and Nasscom and are FY10 estimates
Notes: SMB - Small and Medium Businesses
• BRIC nations, continental Europe, Canada and
Japan have IT spending of approximately
USD380 –420 billion
• Adoption of technology and outsourcing is
expected to make Asia the second largest IT
market
• Government, healthcare, media and utilities have
IT spend of approximately USD190 billion, but
account just 8 per cent of India’s IT revenue
• A number of sectors are expected to depend on
technology and service providers to reduce the
cost to serve• SMBs have IT spend of approximately USD230 –250 billion, but contribute just 25 per cent to India’s
IT revenue
• The emergence of new service offerings and
business models would aid in tapping market
profitably and efficiently
New verticalsNew
customersegments
New geographies
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Growth trend of traditional verticals
Traditional verticals i.e. BFSI, telecom and manufcaturing, continue to remain the largest in terms of IT adoption, and areexpected to grow at an average of 15%
Implementation of cloud environment and mobility way forward for traditional verticals
Emphasis on other emerging verticals (such as education, healthcare and retail) to aid growth in IT firms in India
Shift from IT adoption infrastructure, automation and digitisation to smart IT marks future trend of services inemerging verticals
Growth trend of emerging verticals
12880
339
195
126
506
243
193
595
BFSI Telecom Manufacturing
FY10 FY13E FY15F
17.211.6
4.4
34.5
17.5
8.7
39.5
24.8
9.7
Education Healthcare Retail
FY10 FY13E FY15F
Source: Nasscom, Aranca Research
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Source: Nasscom, Aranca ResearchNote: SMB - Small and Medium Business
Market size of other progressing verticals by 2020(USD billion)
As IT is increasingly gaining traction in SMB’s businessactivities, the sector offers impressive growth opportunitiesand is estimated at approximately USD230 –250 billion by2020
In a bid to reduce cost, governments across the world areexploring outsourcing and global sourcing options
Technologies, such as telemedicine, mHealth, remotemonitoring solutions and clinical information systems, wouldcontinue to boost demand for IT service across the globe
IT sophistication in the utilities segment and the need forstandardisation of the process are expected to drivedemand
Digitisation of content and increased connectivity is leading
to a rise in IT adoption by media
250
90
5825
17
SMB Government Healthcare Utilities Media
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Source: Nasscom, Aranca Research
Note: Size of bubble indicates market size,*CAGR and market size for Big data/analytics is till 2015
Growing technologies future growthEmerging technologies present an entire new gamut ofopportunities for IT firms in India
SMAC provide USD1 trillion opportunity
Cloud represents the largest opportunity under SMAC,increasing at a CAGR of approximately 30 per cent toaround USD650 –700 billion by 2020
Social media is the second most lucrative segment for ITfirms, offering a USD250 billion market opportunity by 2020
Cloud
Social Media
Enterprisemobility
Bigdata/analytics*
10%
20%
30%
40%
50%
60%
0 200 400 600 800
C A G
R
t i l l 2 0 2 0
Market size USD billion
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Source: TCS website and Annual Report, Aranca Research
Number of customersFinancial performance (USD billion)
6.0 6.3
8.2
10.2
11.6
1.4 1.72.3
2.8 3.1
FY09 FY10 FY11 FY12 FY13
Revenue Operating profit
214
76
4225
5
458
208143
81
278
522
245
170
9943
14
556
277
196115
4816
USD1million+
USD5million+
USD10million+
USD20million+
USD50million+
USD100million+
FY5 FY11 FY12 FY13
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1968 2001 2003 2005 2007 2009 2011 2013
Energy resources& Utilities
Consolidation ofmarket positionthrough CMC
acquisition
Expansion ofgeographicpresence
1968India’s first
software servicecompany
Issue of an IPO inthe market in Indiaand raised USD1.2
billion in 2004
FY03
Became the firstsoftware company
in India to crossUSD1 billion
revenue
FY13USD11.6
billion revenue
Life Sciences &
Healthcare
Manufacturing
Media &Entertainment
Retail and consumerpackaged goods
BFSI
Acquisition of ITservice firm Alti in
France in 2013
With a brand value of overUSD1 billion, TCS
consolidates position asone of the largest IT
players
FY13 Active clientbase: 1,156New clients:
153
Source: TCS website and Annual Report, Aranca Research
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Source: HCL Technologies website and Annual Report, Aranca Research
Segment-wise revenue breakdown (FY13)
32%
24%
20%
19%
5%Custom applicationservices
Infrastructure services
Enterprise application
services
Engineering & R&Dservices
Business services
HCL Technologies
Established in 1991, HCL Technologies Ltd is an ITservices company providing enterprise and customapplication, business transformation, infrastructuremanagement, business process outsourcing andengineering services. The company’s network of 26
offices is spread across the US, Europe and Asia Pacific
Achievements:
• 2013: Won IT Europa, European IT Excellence Awards and Asia Pacific Enterprise Leadership Award2013
• 2012: Received Market Facing Innovation award at theNASSCOM Innovation Awards, 2011
• 2011: Received Operational Excellence & Qualityaward at BPO Excellence Awards 2010 –11
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Source: HCL Technologies website and Annual Report,
Aranca Research
Number of customersFinancial performance (USD billion)
1,879
2,228
2,560
3,452
4,345
3,459
250 317 321 438 656
682
FY08 FY09 FY10 FY11 FY12 9MFY13
Revenue Operating profi t
386
152
92
4425 14 10
422
187
98
5129 15 10
USD1million+
USD5million+
USD10million+
USD20million+
USD30million+
USD40million+
USD50million+
31-Mar-12 31-Mar-13
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1997 1998 1999 2000 2002 2004 2006 2008 2010 2011 2012 2013
Life Sciences &Healthcare
Organic growththrough prudent
strategies
Diversification ofbusiness and
geography mix
1997Established withspun-off HCL’sR&D business
Adoption of non-linear strategy;
formation of JVs andalliances
FY06Signed thelargest ever
software servicedeal with DSG
FY12Revenue
crossed USD4billion
Media
Retail & Consumer
Packaged Goods
Telecom
Manufacturing
Financial Services
Acquisition ofCapitalstream and
AXON Group
USD100 million+clients reached 5
FY09Launch of
IPO
Source: HCL Technologies website and Annual Report, Aranca Research
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Source: Infosys website and Annual Report, Aranca Research
Segment-wise revenue breakdown (FY13)
34%
22%
20%
24%
Financial services &Insurance
Manufacturing
Energy utilities,Communication andServices
Retail, Consumer packaged goods,Logistics and LifeSciences
Infosys Limited
Established in 1981, Infosys Limited is engaged inconsulting, engineering, technology and outsourcingservices. The company’s end-to-end services includeconsulting and system integration. It operates through 30offices across India, the US, China, Australia, the UK,Canada and Japan.
Achievements:
• 2013: Ranked first in the annual Euromoney BestManaged Companies in Asia survey
• 2013: Received NASSCOM Business Innovation Award 2013 for Infosys Edge
• 2012: Identified as an innovation leader in KPMG’s
Global Technology Innovation Survey 2012
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Number of customersFinancial performance (USD billion)
5.0 4.8
6.0
7.07.4
1.7 1.6 1.82.0 1.9
FY09 FY10 FY11 FY12 FY13
Revenue Operating profit
399
190
132
233
97
16
448
213
137
231
84
15
USD1million+
USD5million+
USD10million+
USD20million+
USD50million+
USD100million+
2012 2013
Source: Infosys website and Annual Report,
Aranca Research
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1981 1991 1993 1995 1997 1999 2002 2006 2010 2012
Logistics andDistribution
Organic growth
Large clientacquisitions
1981Founded in
Pune with aninitial capital of
USD250
Expansion acrossthe world and
offshore business
1993Launched
IPO
FY13
USD7.4 billionturnover
Industrial
manufacturing
Healthcare,
Pharmaceuticals &
Biotech
Financial service
Automotive
Aerospace, Defense&
Airlines
Acquisition ofLodestone Holding
AG
Strong diversifiedclient base of 798
clients
1999Reached USD100
million and listedon NASDAQ
Source: Infosys website and Annual Report, Aranca Research
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National Association of Software and Services Companies
(NASSCOM) Address: International Youth Centre Teen Murti Marg, Chanakyapuri,New Delhi – 110 021Phone: 91 11 2301 0199Fax: 91 11 2301 5452E-mail: [email protected]
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APAC: Asia Pacific
BFSI: Banking, Financial Services and Insurance
BPM: Business Process Outsourcing
CAGR: Compounded Annual Growth Rate
C&U: Construction & Utilities
FDI: Foreign Direct Investment
GOI: Government of India
INR: Indian Rupee
IT&ITeS: Information Technology-Information Technology Enabled Services
NAC: Nasscom Assessment of Competence
RoI: Return on Investment
ROW: Rest Of the World
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SEZ: Special Economic Zone
SLA: Service Level Agreement
SMB: Small and Medium Businesses
STPI: Software Technology Parks of India
T&M : Telecom & Media
T&T: Travel and Transport
USD: US Dollar
USP: Unique Selling Proposition
UT: Union Territory
Wherever applicable, numbers have been rounded off to the nearest whole number
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Year INR equivalent of one US$
2004-05 44.95
2005-06 44.28
2006-07 45.28
2007-08 40.24
2008-09 45.91
2009-10 47.41
2010-11 45.57
2011-12 47.94
2012-13 54.31
Exchange Rates (Fiscal Year)
Year INR equivalent of one US$
2005 45.55
2006 44.34
2007 39.45
2008 49.21
2009 46.76
2010 45.32
2011 45.64
2012 54.69
2013 54.45
Exchange Rates (Calendar Year)
Average for the year
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