Inzicht²

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Transcript of Inzicht²

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How to use IT Big Data and improve User-Experience.

Jordy Bax

Technical Sales Lead, Lakeside BeNeLux

About Lakeside Software

• Independent Software Vendor

• Founded in 1997

• Privately held

• HQ in Michigan with footprints EMEA and APAC

• Patented Technology

• Over 2000 customers, managing more than 3 million seats

• 24/7 global Technical Support

• Partner Centric Focus

“My desktop is slow”

“My session freezes/crashes/hangs”

CPU & memorybottlenecks

Network bandwidth

Networklatency

VM hostbottlenecks/issues

Storage constraints

App & OSfaults

Applicationlatency

Hardwarefaults

“Takes agesto login”

GPU bottlenecks

What is the problem?

…and you can’t what youdon’t see

manage

rationalise

improve

transform

report

There is no insight !!!

What is required?

The Right Information

At the Right Time

In the Right Place

Back to Basics

Acceptable User eXperience

User IT Evolution

SysTrack Business Intelligence Solution

Architecture

• Agents deployed to:• Desktops, laptops, virtual desktops (inc. non-persistent)

• Infrastructure & app servers

• XenApp/Terminal Services

• Bi-directional micro agent • 100Mb local storage

• Less than 0.5% CPU utilisation

• 100k/day network upload

• Samples every 15 secs with daily uploads

• Scalable to 1M+ nodes

Improve the user eXperienceComparative

analysis

Root cause analysis

Implement fix

Improved User

Experience

Focus on top 3 issues

Install

Measure User

Experience

The Ultimate User-Experience

SysTrack MarketPlace

SysTrack MarketPlace

SysTrack CommunityComparative Analytics

Correct sizing the Nutanix infrastructure

AppSense Desktop Transformation Assessment

NVIDIA Graphical Acceleration

Inzicht in User eXperience

Productivity impact

Applicatie inventarisatie en rationalisatie

System Dependencies

Security Concerns

Time travel en inzicht

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