HRM Module 5

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    RECRUITMENT

    AND SELECTIONMODULE-5

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    RECRUITMENT

    DEFINITION:-

    According to Flippo,Recruitment is theprocess of searching for prospective employees

    and stimulating and encouraging them toapply for jobs in an organization.

    According to Dale S.Beach, Recruitment is

    the development and maintenance of adequatemanpower resources. It involves the creationof a pool of available labor upon whom theorganization can depend when it needsadditional employees.

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    RECRUITMENTPOLICY It specifies the objectives of recruitment and provides a framework for the

    implementation of the recruitment programme.

    ELEMENTS OF GOOD RECRUITMENT POLICY:

    1. Organizational Objective

    2. Identification of the Recruitment Needs

    3. Preferred Sources of Recruitment

    4. Criteria of Selection and Preferences5. Monetary Aspects

    PRE-REQUISITES OF A GOOD RECRUITMENT POLICY:

    It should be in conformity with the general personnel policies.

    It should provide employees with job security and changing needs of anorganization

    It should provide employees with job security and continuousemployment.

    It should integrate organizational needs and employee needs.

    It should match the qualities of the employees with the requirements ofthe work for which they are employed.

    It should highlight the necessity of establishing job analysis.

    It should provide suitable jobs to handicapped, women and minoritygroups.

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    RECRUITMENT ORGANIZATION

    MERITS OF CENTRALIZATION RECRUITMENT:-

    The cost of recruitment per candidate is lowbecause of large number of persons recruited.

    It has the benefit of centralized promotion andtransfer procedure.

    The services of experts will be available forrecruitment.

    Since there is uniformity among persons, itbecomes easy to transfer persons from one plantarea to another.

    The line managers of various plants or zonesconcentrate on their work, they are relieved of thebotheration of recruitment.

    It ensures effective and suitable placement tocandidate.

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    MERITS OF DECENTRALISED RECRUITMENT:

    THERE MAY BE CERTAIN AREA WHERE SUITABLE

    CANDIDATES ARE AVAILABLE .

    THE RECRUITMENT CAN BE DONE AS AND WHEN

    THERE IS NEED.

    THE UNITS WILL BE FREE TO USE METHODS TO

    STIMULATE PROSPECTIVE CANDIDATES SO THAT

    PROPER PERSONS ARE RECRUITED.

    THE UNITS CAN EXERCISE BETTER CONTROLOVER PERSONS WHO ARE RECRUITED BY THEM

    AS COMPARED TO THOSE RECRUITED BY

    CENTRAL AGENCY.

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    OBJECTIVES OF RECRUITMENT

    1. To attract people with multi-dimensional skillsand experiences that suit the present and futureorganizational strategies.

    2. To induct outsiders with a new perspective tolead the company.

    3. To infuse fresh blood at all levels of theorganization.

    4. To develop an organizational culture that attractscompetent people to the company.

    5. To search or head hunt/head pouch people

    whose skills fit the companys values.6. To search for talent globally and not just within

    the company.

    7. To design the entry pay that competes on qualitybut not on quantum.

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    SOURCESOFRECRUITMENT

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    TECHNIQUES OF RECRUITMENT

    TRADITIONAL TECHNIQUES

    a. Promotions

    b. Transfers

    c. Advertising MODERN TECHNIQES

    a. Scouting

    b.Salary and Perks

    c.ESOPs(Employee Stock Ownership programme)

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    FACTORS AFFECTING

    RECRUITMENT

    Internal factors

    External factors

    Internal factors

    i. Companys pay package

    ii. Quality of work life

    iii. Organization Culture

    iv. Career planning and Growth

    v. Companys products/servicesvi. Companys Growth rate

    vii. Cost of recruitment

    viii. Companys name and fame

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    External Factors

    i. Socio-economic factors

    ii. Supply and demand factors

    iii. Employment Rateiv. Labor market conditions

    v. Information system like employment

    exchange/tele-recruitment like internet.

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    RECRUITMENT PRACTICES IN

    INDIA

    1) Internal Sources

    2) Public Employment exchanges

    3) Labor Contractors

    4) Candidates introduced by friends andrelatives

    5) Candidates bought by present employees

    6) Casual laborers

    7) Sons of soil8) Reservations

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    SELECTION

    To select means to choose

    Selection is the process of picking up

    individuals (out of the pool of job applicants)with requisite qualifications and competence

    to fill jobs in the organization.

    Selection is the process in which candidates foremployment are divided into two classes-those

    who are to be offered employment and those

    who are not

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    SELECTIONPROCEDURE

    Essentials of a Selection procedure

    There should be sufficient number of applicant

    from whom the required number of candidates

    may be selected. The selection will not be proper if

    number of candidate is less. There should be some person who is assigned the

    authority to select. The authority is given on the

    basis of type of persons to be selected and the

    nature of work they will take up.

    There should be some standard of personnel withwhich a prospective employee may be compared i.e

    there should be available before hand a

    comprehensive job specification as developed by

    job analysis.

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    SIGNIFICANCEOF SELECTIONPROCEDURE

    Procurement of skilled workers-In this process only

    desirable candidates are hired and others are denied

    the opportunities.

    Reduction in the cost of training-Proper selection of

    candidates reduces the cost of training

    because(i)qualified personnel have better grasping

    power, they can understand the techniques of workbetter and in no time ;(ii) The organization can develop

    different training programmes for different persons on

    the basis of their individual differences.

    Solution to Personnel problems-Proper selection of

    personnel reduces personnel problems in the

    organization. like labor turnover, absenteeism etc.

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    SELECTION PROCEDURE

    Steps in Scientific selection process

    1. Reception

    2. Screening Interview

    3. Application BlankWeighted Application Blanks(WAB)

    1. Selection Testing

    5. Selection Interview

    6. Medical Examination

    7. References Checks

    8. Hiring Decision

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    TESTS AND INTERVIEWS

    PURPOSE OF TESTS:-

    For the selection and placement of new

    employees.

    For appraising employees for employmentpotentials,

    For Counseling employees.

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    CLASSIFICATION OR TYPES OF

    TESTS

    Intelligence tests

    Aptitude test

    i. Mechanical Aptitude test

    ii. Psycho-Motor or Skill test

    Personality test

    Interest tests

    Achievement test Simulation test

    Assessment centers

    i. The in basket test

    ii. Leaderless group discussion

    iii. Management games

    iv. Individual presentationv. Objective tests

    vi. Interviews

    Video based Situational testing

    Graphology tests

    Polygraph testss

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    DEVELOPINGATESTPROGRAMME

    Deciding the objectives of the testing

    programme

    Analyzing the job

    Choosing the test Administering the test

    Relating the test scores and criteria

    Cross-Validating and Revalidating

    Analyzing the results of the tests

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    TESTING GUIDELINES

    Use tests as supplements

    Validate the tests

    Analyze all current hiring and promotion standards

    Keep accurate records Begin the validation programme

    Use a certified Psychologist

    Test Conditions important

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    INTERVIEW

    DEFINITION:

    According to Scott An Interview is a

    purposeful exchange of ideas ,the answering of

    questions and communication between two or

    more persons.

    According to Walter and Others Interview is a

    Conversation with a purpose and the purpose

    may be to get information, to give information

    and to make a friend.

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    OBJECTIVES OF INTERVIEW

    Judgment of Applicant

    Give information to applicant

    Promote Goodwill

    To establish a Rapport

    In valuation tool

    Solve problems

    Exit

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    TYPES OF INTERVIEW

    Classification According to Structure

    i. Unstructured or Non-directive interview

    ii. Structured or Direct interview

    Classification according to Purpose

    i. Stress interview

    ii.

    Appraisal interviewiii. Exit interview

    Classification according to the interviews Content

    i. Situational interview

    ii. Job-related interview

    iii. Behavioral interview

    iv. Psychological interview Classification according to Administering the interview

    i. One on one interview

    ii. Sequential interview

    iii. Group interview

    iv. Panel interview

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    STEPS IN INTERVIEW PROCESS

    Preparation for the interview

    The physical setting

    Conducting the interview

    Closing the interview Evaluation of results

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    LIMITATIONS OF INTERVIEW

    Personal bias

    The Halo effect

    Constant error

    Leniency

    Projection Stereotyping

    Snap judgment

    Lack of integration

    Negative emphasis Pressure to hire

    Telegraphing

    Too much/too little talking

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    GUIDELINESFOREFFECTIVEINTERVIEW

    Interview should never be hurried A description of the job should be prepared in

    advance

    Interview questions should be based on listing ofjob duties with more interview questions developed

    for more important duties. Competent ,trained and experienced person should

    be chosen as interviewers.

    The interview should be conducted in a quiet,comfortable and nonstressfull atmosphere.

    The interviewer should listen carefully to what theapplicant says and the information collectedshould be carefully recorded.

    The interviewer should try to minimize hispersonal bias.

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    PLACEMENT AND INDUCTION

    Placement is the determination of the job to which an

    accepted candidate is to be assigned and his assignment to

    that job.

    Employee placement process:

    Collect details about employee

    Construct the employees profile

    Match between sub-group profile and individuals profile

    Compare sub-group profile to job family profile

    Assign the individuals to the job family Assign the individual to specific job after further counseling

    and assessment

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    PROBLEMS IN PLACEMENT

    Employee Expectations

    Job expectations/description

    Change in technology

    Change in organization structure

    Social and psychological factors

    How to make placement effective

    Job rotation

    Team workTraining and development

    Job enrichment

    Empowerment

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    INDUCTION

    Induction is the process of receiving and

    welcoming an employee when he first joins a

    company and giving him basic information he

    needs to settle down quickly and happily and

    start work

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    CONTENTSOFINDUCTIONPROGRAMME

    Companys history, philosophy and operations.

    Products and services of the company

    Companys organization structure

    Location of departments and employee services

    Personnel policies and practices Employees activities

    Rules and regulations

    Grievance procedure

    Safety measuresTerms and conditions of service

    Benefits and services for employees

    Opportunities for training,promotions,transfers etc

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    ELEMENTSOFGOODINDUCTION

    PROGRAMME

    Introductory information On the job information

    Follow up interview

    PROBLEMS IN INDUCTION:

    Busy or untrained supervisors may fail in carrying outthe programme

    The new employee may not cope up if too muchinformation is provided to the employee during theinduction programme

    The induction programme fails, if employee is misplaced

    The gap between the wider orientation by the hrd andnarrow orientation by the department concerned

    Some organization resort to trail by fire orientation

    The employee may be required to fill too many formsduring the orientation/induction programme

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    SUGGESTIONSTOMAKEINDUCTION

    PROGRAMMEMOREEFFECTIVE

    Feed forward of the possible problems and

    solutions therefore.

    A warm and friendly welcome will reduce the

    possible problems.

    A phased induction programme would place thenew employee at ease and learn slowly

    Periodical follow up and filling the gaps in the

    information would reduce the problems.

    Attaching a colleague to the new employee for amonth would reduce the new employees anxiety.

    Providing written documented information through

    video cassettes and computer floppies would make

    the induction programmed less loaded.

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    THANK YOU