Eindrapport onderzoek ouderen_groep_bory

download Eindrapport onderzoek ouderen_groep_bory

of 103

  • date post

    20-Feb-2017
  • Category

    Education

  • view

    92
  • download

    1

Embed Size (px)

Transcript of Eindrapport onderzoek ouderen_groep_bory

  • Social Innovation Bij ouderen in Zoetermeer

    Student Product Innovations

    B. Schipper (13077864)

    O. Hoogervorst (13053809) R. Kouwenberg (12054186) M.Y. Yaghobie (11086211)

    Datum: 17 juni 2016

  • Sociale innovatie bij ouderen in Zoetermeer

    Page 2 of 103

    Inhoudsopgave

    1. Managementsamenvatting............................................................................................................. 4

    2. Voorwoord ...................................................................................................................................... 5

    3. Inleiding .......................................................................................................................................... 6

    3.1. Aanleiding ................................................................................................................................ 6

    3.2. Doelstelling .............................................................................................................................. 6

    3.3. Doelgroep ................................................................................................................................ 6

    3.4. Leeswijzer ................................................................................................................................ 6

    4. Design Thinking ............................................................................................................................... 7

    5. Doelgroep/Respondenten .............................................................................................................. 8

    6. Empathize fase ............................................................................................................................... 9

    6.1. Methode Deskresearch ........................................................................................................... 9

    6.2. Resultaten Deskresearch ......................................................................................................... 9

    6.3. Methode interviewen ............................................................................................................ 10

    6.4. Expertinterviews .................................................................................................................... 10

    6.5. Resultaten Interviews ............................................................................................................ 11

    6.6. Methode Observeren ............................................................................................................ 11

    6.7. Conclusie empathize fase ...................................................................................................... 11

    7. Define fase .................................................................................................................................... 12

    7.1. Saturate and group ................................................................................................................ 12

    Resultaten ..................................................................................................................... 12

    7.2. Personas ............................................................................................................................... 15

    Resultaten ..................................................................................................................... 15

    7.3. How Might We - Vragen ........................................................................................................ 16

    7.4. Conclusie ............................................................................................................................... 16

    8. Ideate ............................................................................................................................................ 17

    8.1 How Might We - vragen ........................................................................................................ 17

    8.2 Brainstorm methodes ............................................................................................................ 18

    8.1. Design criteria ....................................................................................................................... 21

    8.2. Testen van criteria ................................................................................................................. 22

    8.3. Selectie van ideen ................................................................................................................ 23

    COCD box....................................................................................................................... 23

    Top 8 en puntentelling .................................................................................................. 25

    Impact-gemak matrix .................................................................................................... 27

    8.4. Concepting ............................................................................................................................ 28

    8.5. Concepting: Elevator pitch biosensor .................................................................................... 28

    8.6. Concepting: Poster biosensor ................................................................................................ 29

    8.7. Concepting: Poster armbandje .............................................................................................. 30

  • Sociale innovatie bij ouderen in Zoetermeer

    Page 3 of 103

    8.8. Concepting: Poster bewegings-app ....................................................................................... 31

    8.9. Concepting: Poster digitaal logboek ...................................................................................... 32

    8.10. Uiteindelijke keuze ............................................................................................................ 33

    9. Prototyping & Testing ................................................................................................................... 34

    9.1. Variabelen prototyping.......................................................................................................... 36

    10. Ecosysteem................................................................................................................................ 38

    10.1. Partijen .............................................................................................................................. 38

    10.2. Klantreis ............................................................................................................................. 38

    10.3. Processen .......................................................................................................................... 38

    11. Onderzoeksresultaten ............................................................................................................... 39

    11.1. Aanbevelingen ................................................................................................................... 39

    Bibliografie ............................................................................................................................................ 41

    Bijlagen .................................................................................................................................................. 43

    Bijlage A: Deskresearch groepsleden ................................................................................................ 43

    Deskresearch Benjamin ................................................................................................................ 43

    Deskresearch Orrin ....................................................................................................................... 47

    Deskresearch Ben ......................................................................................................................... 48

    Deskresearch Yama....................................................................................................................... 50

    Deskresearch Richard ................................................................................................................... 53

    Bijlage B: Interviewopzet .................................................................................................................. 55

    Bijlage C: Interviewverslagen groepsleden ....................................................................................... 59

    Interviewverslag 1 Ben ................................................................................................................. 59

    Interviewverslag 1 Benjamin ........................................................................................................ 64

    Interviewverslag 1 Yama ............................................................................................................... 69

    Interviewverslag 1 RIchard ........................................................................................................... 74

    Interviewverslag 1 Orrin ............................................................................................................... 80

    Interviewverslag 2 Orrin ............................................................................................................... 82

    Interviewverslag 2 Richard ........................................................................................................... 8