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    ERP Applications Selection ina Changing Marketplace

    Evaluation of Software Providersfor Midsize Institutions

    Bill Reed

    Director Special Pro!ects

    "orthern #entuck$ %niversit$

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    "orthern #entuck$ %niversit$

    Ma!or Metropolitan %niversit$

    &ver '())) Students *+,E ')-)).%ndergraduate Education/ 0raduate Progra1s/ Co11unit$

    Engage1ent

    www2nku2edu

    http://www.nku.edu/http://www.nku.edu/
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    3h$ Should 3e Do ,his4Infor1ation s$ste1s provide the infrastructure for deliver$ of essentialservices *recruiting ad1issions financial aid course registration gradingdegree progress reporting 5udget preparation fiscal 1anage1entorganizational 1anage1ent pa$roll alu1ni develop1ent facilities1anage1ent on and on and on.

    &ur current s$ste1s *financial hu1an resources and student records. can6t1eet the needs of a 1odern 1etropolitan universit$

    3e need s$ste1s that are ena5lers of change not road5locks

    "#%6s strategic initiatives cannot 5e achieved without a foundation of ro5ustefficient infor1ation s$ste1s

    Access to infor1ation for decision71aking is difficult

    ,he cost85enefit ratio for 1aintaining older technolog$ platfor1s is ver$ poor

    Risk incurred 5$ dela$ing replace1ent is too high

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    9ow Do 3e 0et Started4

    Create an operational framework

    Steering Co11ittee *e:ecutive level. ; general guidance and authorit$

    Advisor$ Co11ittee *one level lower ke$ Directors and 1a!or

    stakeholders. ; decision71aking and consensus75uilding

    Core Pro!ect ,ea1 *e:perienced staff fro1 ke$ depart1ents on full7ti1e

    re7assign1ent. ; leadership and dail$ operations

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    9ow Do 3e 0et Started4

    Establish goals and an identity

    "#%6s PRISM Pro!ect ; Process Re7Engineering and

    Infor1ation S$ste1s Migration pris12nku2edu

    I1ple1ent efficient fle:i5le well7integrated s$ste1s that support

    our core 1ission of educating students

    I1prove our 5usiness practices internall$ and e:ternall$

    Enhance our capacit$ and a5ilit$ to 1anage change

    http://prism.nku.edu/http://prism.nku.edu/
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    Conduct Informal Research

    3hat are our 5ench1ark or peer institutions using4

    3ho is 1aking news in the higher ed space43hat does the I, and 5usiness literature tell us a5out these

    providers4

    9ow do people co11onl$ i1ple1ent these s$ste1s4

    Can we get a fi: on t$pical 5udgets for these pro!ects4

    9ow do these s$ste1s look and feel4

    9ow Do 3e 0et Started4

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    "ow 3e6re 0etting Serious< 9ow

    Do 3e Make a 0ood Decision4

    #eep the focus on the pro!ect goalsDescri5e the general scope and an$ known constraints

    Be specific on for1at of responses and evaluation criteria

    Esta5lish a reasona5le ti1eline

    Preserve 1a:i1u1 fle:i5ilit$ for reaching a decision

    Publish a Request for Proposals

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    "ow 3e6re 0etting Serious< 9ow

    Do 3e Make a 0ood Decision4

    Identif$ representative processes and8or critical 5usiness scenariosE:a1ine the underl$ing technolog$

    +ocus on architecture tools and sa1ple functionalit$

    Don6t allow de1os of versions in develop1ent *look at release

    histor$ and R=D 5udgets as predictors of future 5ehavior.

    Conduct Structured Demonstrations

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    "ow 3e6re 0etting Serious< 9ow

    Do 3e Make a 0ood Decision4

    S$ste1 architecture *including support for open standards. securit$configuration reporting functionalit$

    Application software functionalit$ *including support for 5estpractices.

    Co1pan$ characteristics *strategic vision custo1er supportresources and co11it1ent R=D financial sta5ilit$ clientreferences.

    ,otal costs *ac>uisition i1ple1entation 1aintenance.

    I1ple1entation and 1aintenance factors *availa5ilit$ and cost of?rd part$ consulting and training services proven 1ethodologies fori1ple1entation and support training plans and opportunities.

    Evaluation and Selection

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    3h$ SAP4

    System architecture*including support for openstandards. securit$ configuration reporting functionality

    Application software functionalit$ *including support for bestpractices.

    Co1pan$ characteristics *strategic vision custo1er supportresources and co11it1ent R&D financial stability clientreferences)

    Total costs*ac>uisition i1ple1entation 1aintenance.

    I1ple1entation and 1aintenance factors *availa5ilit$ and cost of?rd part$ consulting and training services proven methodologiesfor implementationand support training plans and opportunities.

    ur !dvisory Committee unanimously agreed that S!P

    offered the best fit with our pro"ect goals#

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    @uestions4

    Bill Reed reedbn!u"edu

    PRISM Pro#ect prism"n!u"edu

    $orthern %entuc!y niversity '''"n!u"edu

    mailto:[email protected]://prism.nku.edu/http://www.nku.edu/http://www.nku.edu/http://prism.nku.edu/mailto:[email protected]