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eBusiness Suite Overview

R12 Financial Applications Overview

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Objectives

After completing this module, you will be able to recognize

the key business flows and integration points between and

among products in the R12 eBusiness Suite.

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Agenda

Key Business Flows

Forecast to Plan

Procure to Pay

Demand to Build Campaign to Order

Click to Order

Order to Cash

Contract to Renewal Request to Resolution

Project to Profit

People to Paycheck

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Key Business Flows

Plan Source Make Market Sell Support

Plan

BackOffice

Forecastto Plan

Campaign

to Order

Order to

Cash

Request to

Resolution

Click toOrder

Contract to

Renewal

Inventory to

Fulfillment

Concept

to Release

Acctg to Fin

Reports

Project to

Profit

People to

Paycheck

Procureto Pay

Demandto Build

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Forecast to Plan

Constraint-

Based

Optimization

Forecasts

OrderManagement

Sales Order

Info

ASCP

DBI

DemandPlanning

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AssetAccounting

Procure to Pay

Accounting

Suppliers

Purchasing/iProcurement/

iSupplier Portal/Sourcing

General

Ledger

Inventory

Payables/

Expenses/Payments

Items

Requisitions

Inventory

Activity

Accruals

Cash

Management

Banks

Ledgers

UOMs

Assets

Assets

DBI

Payables/ iExpenses

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Demand to Build

BOM

Cost

Mgt

Engineering

Orderto Cash

Items

UOMs

Requisitions Cost Info

Planned OrderInfo

Engineering BOM Info

Change Orders

Supply/

Demand Info

DBI

Procure

to Pay

Inventory

WIP Capacity

ASCP/

MRP

Materials/Resource InfoRequisitions

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Campaign to Order

Marketing

Sales

Discoverer

Advanced

Inbound

Order to

Cash

Scripting

Audience

MarketingCommunication

Phone Call

Placed

Call Routed

Script

Launched

Quote

SubmittedDBI

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Click to Order

iStore

JTA

Order to Cash

Quoting

Sales

Marketing

Inventory

Pricing

Leads

Book Order

Shopping Cart/Quote

In-Store Market

Qualifiers &

Discounts

Get Price

User Mgmt

Items

Get Price

DBI

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Order to Cash

Invoices

Customers

Inventory

Receivables/

Revenue/

Receipts

Inventory

Transactions

Cash

Management

Banks

Ledgers

UOMs

Order Management

Receivables

/iReceivables

Reqs

Inventory

Activity

Interorg/

Shipments,Back to Back

Orders

DBI

General Ledger

Items

Procure to Pay

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Request to Resolution

iSupport

Knowledge

Management

Installed Base

TeleService

Inventory

Order Capture

Foundation APIs

Order Fulfillment

(Order to Cash)

Solutions

Products

Owned

Items

Create

RMA

MerchantAssistance

Create SR

Create

Return

Order

Customer

Customers

Items

DBI

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Project to Profit

General

Ledger

Purchasing/ iProcurement

Payables/ iExpenses

Payroll

Receivables

/iReceivables

Projects

Assets

Burden

Assets

Commits

Labor

Billings/ Credits

Invoices/Adjusts

Customers

Ledgers

Suppliers

UOMs

Projects

DBI

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Summary

In this lesson, you should have learned how to recognize

the key business flows and integration points between and

among products in the R12 eBusiness Suite.