Dm discovery bpost: presentation DM in the new media landscape

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Transcript of Dm discovery bpost: presentation DM in the new media landscape

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24% of 12-18 years old use another media most of the time while watching TV

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According to Peter Wylie in his article,

“Emerging Social Media Sites to Watch in 2010”, we are already seeing new entries into

the social media space -not as popular as Facebook, he points out it only took 6 years for

Facebook to generate their following.

The takeaway for marketers is clear - keep an eye out for these new channels and their potential for

your target audience but remember your first priority is to ensure you have included those

channels of most importance to your consumers in your

marketing efforts

Foursquare / GoogleBuzz / Loopt / Blippy / Groupons

Consumers Today Have More Choice Than Ever

And It’s Only Getting Worse …

The media revolution is on

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9Weekly number of advertising messages per capita, Source: Mindshare – Henley Centre (and TNS Media and bpost survey)

‘Choice is good but more choice is not necessarily better’Barry Schwartz, The paradox of choice

1000’s of ambient ads

...

350+ outdoor ads

350+ outdoor ads

200 TV ads200

TV ads

150 radio ads

150 radio ads

20 e-mail ads

400 press

ads/inserts

2+ DM pieces

3 cinema ads

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ENO

RMO

US

GAP

Does the consumer stillunderstand the

advertiser ?

Does the advertiser still understand the

consumer ?

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11Source: Mediaxim 2010; bpost estimates (door-to-door)

DMD2D

TV

Press

RadioOutdoor

InternetCinema

Advertisers Investments

Media investments 2010 in Belgium

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“Overall, which advertising media do you like the most ?”

Source : Mediaxim 2010 ; Media preference study – Market probe -dec 2010 n=1006

8,65,3

35,1

30,0

9,96,34,2 0,6

Advertisers Investments Consumer preferences

Which media do the consumers prefer to receive advertising?

DMD2D

TV

Press

RadioOutdoorInternet

CinnemaSocial Networks

Like?

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• Representative sample of the Belgian population, aged 15 years and olderTarget

Sample

Data Collection

• Field: Tuesday 7 to Thursday 23 December 2010• Market Probe’s call center in Brussels

• 1006 interviews• Quota were set per region in terms of gender, age,

province and profession to assure a representative sample of target universe

Media Preference Study (December 2010)

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“Overall, which advertising media do you like the most ?”

Source : Mediaxim 2010 ; Media preference study – Market probe -dec 2010 n=1006

8,6

455,3

28

35,1

1530,0

9,93

6,34,2 13

11

0,6

Advertisers Investments Consumer preferences

Growing discrepancy between media investments and consumer media preferences

DMD2D

TV

Press

RadioOutdoorInternet

CinnemaSocial Networks

DM

D2D

TV

PressRadio

Internet

0,0

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29%

14%

21%

4%

7%

10%

7%

“Overall, which media do you like the most for advertising messages?”

Source : Market Probe 2010

Addressed DM remains the preferred advertising medium

In het algemeen, via welk medium ontvangt u het liefst reclame?De manière générale, sur quel média préférez-vous la publicité ?

29%

22%

12%

7%

6%

5%

4%

33%

27%

12%

8%

4%

1%

2%

Digital Natives(< 25 years)

Digital Immigrants(25-45 years)

Late Adopters(> 45 years)

Radio

Internet

Email

Press

TV

Unadressed DM

Adressed DM

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01020304050

Like

Attract

Irritate

Incite

DMTVE-mailSocial NetworksRadio

J’aime recevoir de la publicité via ce canal - Ik ontvang graag reclame via dit medium La publicité via ce média m’irrite souvent - Reclame via dit medium irriteert me vaak La publicité via ce média m’incite à réagir - Reclame via dit medium spoort me om dan te reageren

La publicité via ce média retient souvent mon attention - Reclame via dit medium houdt vaak mijn aandacht vast

DM is the media that incites the most Digital Natives to react

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Paid, Owned, Earned media

How to close the gap?

Paid mediaBrand pays to

leverage a channel

Owned media

Channels a brand control

Earned media

Customers become the

Channel

Pubonline/offlineSponsoring

Web siteBlog

TwitterAccountFan Page

Like, Comments

BuzzWord of Mouth

ViralSharing

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Hype technologieën Heb ik Overweeg ik aan te kopen

Overweeg ik niet aan te

kopenKen ik niet

E-reader 1.5% 4.3% 67.7% 26.5%iPad 1.4% 8.0% 71.3% 19.2%3D-TV 0.6% 5.9% 80.0% 13.5%Google-TV 1.5% 3.3% 69.1% 26.1%WebTV 4.3% 4.9% 66.6% 24.2%

Source : ibbt, digimeter

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According to Peter Wylie in his article,

“Emerging Social Media Sites to Watch in 2010”, we are already seeing new entries into the social media space -not as popular as Facebook, he points out

it only took 6 years for Facebook to generate their following.

The takeaway for marketers is clear – keep an eye out for these new channels and their potential for your target audience but remember your first priority is to ensure

you have included those channels of most importance to your consumers

in your marketing efforts

Foursquare / GoogleBuzz / Loopt / Blippy / Groupons

Consumers Today Have More Choice Than Ever

And It’s Only Getting Worse …

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Shop

Dressing room & assistance

Contact

E-mail

website

Paper mailing

Facebook

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TRAN

SACT

ION

BASE

DTR

IGG

ERS

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TRAN

SACT

ION

BASE

DTR

IGG

ERS

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TRAN

SACT

ION

BASE

DTR

IGG

ERS

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TRAN

SACT

ION

BASE

DTR

IGG

ERS

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TRAN

SACT

ION

BASE

DTR

IGG

ERS

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TRAN

SACT

ION

BASE

DTR

IGG

ERS

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LIFE

STA

GE

BASE

DTR

IGG

ERS

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LIFE

STA

GE

BASE

DTR

IGG

ERS

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LIFE

STA

GE

BASE

DTR

IGG

ERS

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EVEN

T BA

SED

TRIG

GER

S

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EVEN

T BA

SED

TRIG

GER

S

http://www.youtube.com/watch?v=jy57TBz3l_I‘Magical Christmas Cards’

http://www.youtube.com/watch?v=jy57TBz3l_I

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MO

OD

BAS

EDTR

IGG

ERS

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MO

OD

BAS

EDTR

IGG

ERS

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MO

OD

BAS

EDTR

IGG

ERS

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LOCA

TIO

N B

ASED

TRIG

GER

S

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LOCA

TIO

N B

ASED

TRIG

GER

S

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LOCA

TIO

N B

ASED

TRIG

GER

S

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Dynamise the brand by usingtriggers

Install & support

the brandOn-going brand presence

Targetedinteractive

media

Broad media, POS,

website, …

Life Stagetriggers

Purchase /Transaction

triggers

Locationbased

triggersEvent

triggers

Mood

BRAND

Consumer lifecycle

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And did you know?

That DIRECT MAIL OFFERS DISTINCTIVE ADVANTAGES…

Direct Mail is part of this dialogue

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