2014 Company Profiles

March 2014Special Bonus Issue

3 Scolari Engineering / Texpak Inc

5 Fres-co System USA, Inc.

7 oneVessel®/Vessel Drinkware

9 Mother Parkers Tea & Coffee

11 Daterra Coffee

13 TEAJA Office

15 Follett Corporation

17 Cascade Coffee, Inc.

19 Weldon Flavorings

21 Single Cup Accessories, Inc.

23 InterContinental Coffee Trading Inc.

25 Asean Corporation, StalkMarket, Inc

1stPayP1stPayPOS®

Cont

ents

4 Plitek

6 Cropster

8 Java Jacket

10 BriteVision

12 Torie & Howard

14 Pod Pack International, LTD.

16 Flavor Right Foods Group

18 International Coffee Consulting

20 Juice Bar Solutions, Inc.

22 Service Ideas, Inc.

24 Diedrich Manufacturing Inc.

26 Bühler Inc.

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Company Profiles

E.K. INTERNATIONAL CO., LTD.27

COMPANY NAMESCOLARI ENGINEERING / TEXPAK INC

CONTACT(856) 988-5533www.scolarieng.com

Roasting Equipment & Supplies

Who is “Scolari Engineering / Texpak Inc”?

Scolari / Texpak, Inc is the recognized global leader in integrated manufacturing systems with tomorrow’s technology.” Our goal is

to produce perfect coffee at lower costs for our clients. Ours is not a group of individual machines but a “manufacturing system” with a standardized database that can be read and written from a management host.

Key Advantages to Customers

Green Coffee

When bags are unloaded, the operator informs the system of which type of coffee is being unloaded by entering the code and destination using the electronic panel located in this area. The bags are then cut (manually or automatically) to start the emptying procedure. The system protects against different products being loaded into the same silos, unless specific instructions for this are given. The green coffee unloading system has been functioning at many of our customers’ plants for over 25 years. Scolari Engineering has learned a great deal about how to reduce errors made by the operator and is capable of managing batches and their traceability.

Batching

After being cleaned and selected according to size and density, the coffee is weighed (net weight) and sent to the designated green coffee silo.

Subsequently, the operator chooses the product to be treated from a blends (or qualities) menu

pre-programmed into the computer. This pre-programming is very simple, easy to modify, and can be learned in few hours. After selecting the blends, the operator enters a few variables, such as the amount of roasted coffee to be produced, the roaster to use, the sequence and the destination of the batch. When the batch reaches the roaster, the appropriate roasting curve is set automatically by the product or blend code.

Roasters

The roasting systems installed in our customers’ plants are totally computerized and are the end result of more than 25 years of experience. Many years of field use have helped us to solve problems that crop up on the less frequent basis, but still contribute greatly to efficient operation, such as sudden breaks in the roasting phase or temporary power cuts in parts of the roasting cycle.

Over the years our control program has allowed for more and more accurate roasting. We even compensate for changes in barometric pressure at the stack!

Roasted Coffee

Once the roasted coffee has been sent to the allocated silo, a roasted batching program takes over; this is very similar to the green coffee batching menu. From the roasting menu, a schedule can be obtained to make blends by using the computer to introduce the correct percentages of each roasted product into the special blender. Unlike green coffee, roasted beans are extremely fragile and when allocated to “whole bean” use, are conveyed by pneumatic pulse conveyors with electronic speed control. The blender is designed to handle the roasted beans with care, as are our roasted bean silos. Alternatively, if the blender is not required it can be excluded and the computer sends the

product to the next phase, whether this is grinding or packing.

Ground Coffee

Another section of the system monitors ground coffee degassing times and establishes the destinations of ground coffee. This is another area in which experience has taught us a great deal about the numerous mistakes that can be made by operators, and time has given us the opportunity to “program out” many potential errors. Our tracking and control system for ground coffee allowing us to make more efficient use of silos with optimum sizes of 1 or 2 tons. The conveyor for ground coffee combined with our sealed degassing system utilizing inert gas requires almost no maintenance and has high resistance against declassification and density change. For systems with longer routes, a vacuum conveyor is used.

One grinding mill can fill up to 12 silos. Totally computerized grinding regulation for each blend chosen. The machine is easy to use, requires almost no maintenance, and the granulometric spectrum can be set to the customer’s requirements to preserve all the fragrance of the coffee.

Information System

We lot track coffee beginning to end, databasing information on our system or interfacing with an enterprise computer.

Company ProfileScolari Engineering / Texpak Inc

3

COMPANY NAMEPlitek

CONTACT(847) 827-6680www.plitek.com

Packaging Equip/Supplies, Valves - Degassing

Who is “Plitek”?

For over twenty years, PLITEK has been the industry leader in providing complete solutions for coffee degassing. To date,

PLITEK has produced over ten billion valves and installed hundreds of applicators worldwide. PLITEK’s success can be attributed to years of continuous innovation process improvement, and commitment to exceed customers’ expectations. PLITEK’s one-way degassing solutions are known in the industry as the most reliable and cost effective degassing solutions available.

Key ProductsPLI-VALV® patented one-way degassing valves vent coffee’s natural carbon dioxide gas from sealed packaging, while providing an effective barrier to freshness degrading oxygen entering the package. PLI-VALV® products afford the coffee roaster a competitive advantage by preserving freshness and ensuring the highest level of coffee quality, while also reducing costs by increasing production throughput and eliminating degassing hold time. PLI-VALV® valves virtually disappear into the packaging graphics offering flexibility in valve placement location. Its flexibility eliminates the heat-seal scarring and exposed vent hole required by the traditional molded valves.

PLI-VALV® one-way degassing portfolio includes:

-Engineering design and custom solutions. Every valve applicator is specifically designed, manufactured, and seamlessly integrated with customers’ new or existing equipment.

-Valve applicators. These applicators range in process rates from semi automatic table systems to those reaching the application rates of up to 300 valves (packages) per minute.

-Applicator installation, training, and servicing.

-One-way degassing valves. These values are for various end use applications, ranging from standard to newest innovative products that include a filtering layer.

-Quality testing systems. These systems are used to gauge proper valve functionality and placement.

Greatest StrengthsPLITEK is well recognized in the industry for its reliability and innovation. PLITEK’s engineers take pride in solving customers’ challenging requirements, such as increasing the rate of application, integrating PLI-VALV® applicators to the custom built form fill and seal equipment, as well as innovating new one-way degassing vales demanded by the industry.

Leveraging core engineering and manufacturing capabilities, PLITEK designed and manufactured a revolutionary new valve featuring a thinner structure with enhanced flexibility with an integrated filter, which significantly improved the opening and closing consistency on contoured surfaces and packages requiring rapid degassing. Filtered valves also prevent coffee grounds from entering the package and interfering with valve functionality. Additionally, one-way degassing filtered valves prevent bricking at higher altitudes.

Another example of PLITEK’s innovation is the PV-51- mini valve for fractional packaging. With industry trends increasingly moving towards use of fractional packaging, PLITEK recognized the need for offering reliable one-way degassing valve that will be cost effective. The PV-51 effectively vents internal gas build-up, while sealing-out environmental oxygen, moisture, and contaminants. It is a cost effective one-way degassing solution for fractional packaging sized bags.

Key Advantages to Customers

PLITEK delivers a one-stop solution for coffee roasters’ degassing needs, including engineering development, applicator manufacturing,

installation, training, and ancillary support. In addition, PLITEK will recommend the best suitable valve design which will depend on a number of factors including packaging material, bag size, type of coffee, and handling conditions.

Fresh coffee is essential for roasters, which is what a customer looks for in quality coffee. In order to provide the freshest coffee possible and preserve the quality of their coffee, coffee roasters should pack and seal their coffee immediately after roasting in a package that has a one-way degassing valve.

As freshly roasted coffee cools, it releases carbon dioxide gas. The degassing process can last up to a week depending on the roast and other factors. Without the proper mechanism in place to release the carbon dioxide, degassing coffee inside of a sealed package will cause the package to swell and potentially burst. Freshly roasted coffee can be bulk degassed; however, the problem with this approach, in addition to tying up inventory, is that environmental oxygen and airborne contaminants cause the coffee to rapidly lose its freshness.

The solution of using one-way degassing valves that are placed on the coffee packaging is a necessity. The purpose of one-way degassing valves is to allow carbon dioxide gas from freshly roasted coffee to escape from the packaging while keeping environmental oxygen and contaminants from coming in.

The direct benefit to coffee roasters is providing the ability to package freshly roasted coffee immediately without having to degas which increases their throughput. It also, gives the ability to preserve the quality of their roast.

Additional Information

Contact PLITEK for assistance with your one-way degassing requirements and see how we can help you improve your throughput while providing cost effecting one-way degassing solution. Our engineers can help you.

PLITEK is a vertically integrated, ISO 9001-2008 certified company.

Company ProfilePlitek

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“PLITEK provides Complete Solutions For In-Package Degassing including: One-way degassing valves for a range of packaging sizes and types, semi automatic and high speed valve applicator systems, testing and quality assurance systems, system design, installation, service and support.”

COMPANY NAMEFRES-CO SYSTEM USA, INC.

CONTACT(215) 721-4600www.fresco.com

Coffee / Equipment - Pods, Packaging Equip/Supply, Single Serve

Key Products

For more than 30 years, Fres-co has served leading companies with turnkey flexible packaging systems, printed laminated barrier

materials, and exceptional service. During our history of packaging innovation, we have also invented many breakthrough products, including the one-way degassing valve, modified atmosphere technologies, and reclosure systems. These have all served the coffee industry very well.

We collaborate with our customers in the coffee industry to help them optimize their operational performance and excel in their packaging operations. With more than 1,700 installations worldwide, Fres-co offers a full line of state-of-the art customized packaging equipment, maintained through our excellent customer service.

Our packaging material capabilities cover a wide range of cost-effective, multi-ply high-barrier packaging solutions: flexographic and rotogravure printed rollstock and stock bags in various configurations and sizes. We also manufacture degassing valves and a variety of reclosure systems. In addition to our machinery and materials, our total system approach includes the engineering, manufacturing, installation, and support of our equipment.

Greatest StrengthsOur single greatest strength is our ability to solve each customer’s biggest challenges. There are no stock solutions at Fres-co; each unique situation

deserves a unique solution, and that is what Fres-co’s customers receive.

Another of Fres-co’s strengths is the sheer variety of solutions we offer to the coffee industry’s packagers and producers who need to make durable and cost-effective packages that fit effectively into storage spaces, such as pantries, refrigerators, and warehouse shelving. Additionally, the marketers in these companies face an additional different challenge, creating designs that will catch their customers’ eyes. To meet these needs, flexible packagers of coffee will need to meet a variety of requirements, including measuring and maximizing operational performance, first-class visual design and production, effective capital expenditure, and sustainability and the reduction of waste. Fres-co is uniquely able to meet these requirements and many more. Our success comes from our versatility and our wide range of offerings, giving our customers a single point of accountability.

While we can provide complete, turnkey flexible systems for an end-to-end solution, we’re also able to supply the individual components of a coffee-packaging system. It may be our sturdy and enduring equipment that is built for the long haul. We also offer a variety of laminated barrier materials. While Fres-co provides exceptional service on our customers’ equipment to help maximize investment, we also offer operations consulting in order to maximize the system’s performance and throughput.

We have been successful in solving complex packaging challenges rapidly for one particular reason: our teams in production and research and development are knowledgeable in the science of packaging, and we create strategies based on the particular characteristics of the coffee our customers are containing. We accomplish this by offering a broad portfolio of packaging solutions:

Film Extrusion for high-performance sealant

and barrier films tailored to customer needs. Fresco’s films provide excellent sealing properties and consistent COF for high-speed packaging equipment. Our films also have excellent mechanical strength and puncture resistance for the most demanding applications, while also delivering superior oxygen and moisture barrier to extend the shelf life of coffee.

Rollstock, whose vivid rotogravure and flexographic custom printing make customers’ packages appear brightly in display. By combining our high-quality, high-definition printing with our custom lamination and coating processes, Fres-co rollstock delivers vivid and vibrant colors to your packages; this has resulted in award-winning graphics and package designs.

Industry ContributionsFres-co is a proud supporter of Coffee Kids, a non-profit group that works with organizations in coffee-farming communities throughout Latin America. Coffee Kids creates projects in the areas of education, health care, economic diversification, food security, and capacity building. Fres-co has been associated with Coffee Kids since 1994, and we support their mission. As members of the coffee industry, we believe it’s important to support the quality of life among the farmers in the coffee communities.

Key Advantages to Clients

Our array of equipment, materials, and service are unmatched in the industry. We offer our customers a single source for their coffee-packaging needs. As a result, we have been serving leading companies across the Fortune 500 for more than 30 years. From a complete, turnkey flexible-packaging system, to printed laminated barrier materials and exceptional service, Fres-co has it all. When taken in total, Fres-co’s system strategy provides coffee packagers with seamless integration, as well as comprehensive service and support. We hope to meet soon with many of you who are readers of CoffeeTalk. We want to help meet your packaging challenges.

Company ProfileFres-co System USA, Inc.

“Supplying Customers with pre-made bags, custom printed rollstock, degassing valves, packaging machinery, pod equipment and service. Fres-co System USA has been the coffee industry’s packaging expert for over 30 years.”

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COMPANY NAMECROPSTER

CONTACT(530) 304-9025www.cropster.com

Roasting Equipment & Supplies

Who is “Cropster”?

Cropster is renowned as one of the most comprehensive software solutions used to foster well-informed decision making in

the coffee business. We offer quality management software as a service for any player in the coffee supply chain, including roasteries, labs, traders, and growers. Our tailored products help these businesses rise to and maintain the highest quality standards. Quality data accompanies every step

to ensure the best processes, maximize quality consistency, foster efficiencies in daily work, and help to better understand your coffee.

Being a part of the industry since 2008, Cropster has become a global player serving micro businesses up to industry leaders. From its headquarters in Innsbruck, the heart of the Austrian Alps, Cropster distributes its flexible and targeted software solutions to hundreds of happy clients all over the world. Together with its branches in Davis, CA and Cali, Colombia, we provide an almost around the clock customer service allowing the best user experience.

Key ProductsBased on one web platform, Cropster offers three specific software solutions for coffee professionals: Cropster Roast for roasters, Cropster Coffee Lab for quality labs and traders, and Cropster Origin for producers. Each of these solutions meets the needs of specific players in the coffee chain. Furthermore, Cropster enables virtual interaction and exchange of information between these

actors across the platform to help improve trade relationships and vertical decision-making.

Greatest StrengthsEnduring success and business growth in the highly competitive specialty coffee sector depends on the ability to reach and maintain superior quality levels along the different stages of production. From the farm to the final product, there are hundreds of processes involved where quality might be affected.

Hence, why precise and efficient measurement and management of these processes is key to create and maintain highest quality, and ensure efficient workflow and communication. As a whole, this will allow businesses to keep up with the customers’ increasing quality awareness and delight their senses over and over again. However, not capturing these processes systematically means lost money, reputation, and competitiveness.

Cropster’s cloud based software package manages these processes in a much wider array than any other comparable solution. Specialized solutions for roasters, traders, labs, and producers will raise the bar of each, and facilitate more consistent and efficient quality production than any other QC software in this sector. Beyond that, Cropster integrates all these processes, players, and tools in one platform. Participants can virtually exchange information to further improve competitiveness by engaging with others in the supply chain via the platform.

Additionally, we stand by the side of our clients to be responsive of their needs in their daily workflows. Our global, almost-round-the-clock customer service is unchallenged by the competition.

Industry ContributionsCropster has set new standards for managing quality in the specialty coffee industry. Our tools form a backbone in the daily workflows of the

coffee business from farm to cup to help make coffee quality information as complete as possible. The collected information is made available from anywhere in the world and in real-time, whether within an organization or across businesses. This introduces new forms of communication in the coffee supply chain and helps the industry to make better decisions, communicate in real-time, and close deals faster.

Cropster’s tools like the Rate-of-Rise referencing, automated ColorTrack integration, and our quality lab session have become an integral part of roasteries, labs, and producer organizations all over the world. Also, Cropster has become the tool of choice for international coffee education programs, the World Roasting Championships, quality programs, research institutions, and NGOs. It has evolved as the standard profiling software outfitter of the industry’s largest roast machine manufacturers.

Key Advantages to Clients

Simply put, we help our clients to better understand their coffee in all its aspects without having to go through painful information collection processes. Whether finding the perfect roast profile, making smart purchases or sales decisions, managing samples and lots, or growing coffee to buyers’ needs, Cropster provides the tools to efficiently handle all these processes and adapt them towards the goal of producing the best possible coffee.

Our clean tools are tailored to the needs of our clients to decrease quality deficiencies and raise the bar of consistently high-level output. With every process being traceable, it is easy to pinpoint errors and the keys to quality production.

Additional Information

Please contact us for more information. We are happy to answer any questions you might have.

Company ProfileCropster

“Cropster. Inspiring software for coffee professionals.”

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“oneVessel by Vessel Drinkware provides retailers with high-quality, reusable drinkware featuring lifestyle driven artwork to capture the attention of your customers.”

ComPany nameVessel Drinkware

ConTaCT(855) 883-7735www.vesseldrinkware.com

Coffee House Products, Distributor-Coffee Related Products, Private Label, Retail Merchandise, Travel Mug

Who is “oneVessel®”?

At oneVessel® we believe that quality reusable drinkware and great designs are the best way to build your merchandise program.

We firmly believe in providing great customer ser-vice to all of our customers, and we work hard to ensure each piece of artwork we develop captures the attention of a specific audience.

Our team shares a passion for working closely with our retail and wholesale customers, and we cannot wait to work with you.

key ProductsWe offer a full spectrum of reusable drinkware that expresses elements of personality and modern design. Our best-selling body styles include our double-walled acrylic tumblers, USA made glass bottles, and our complete line of vacuum insulated reusable mugs. Our products are all BPA-FREE and printed domestically using only the highest quality inks meeting or exceeding all current federal and state standards.

greatest StrengthsCombining high-performance and artistic appeal, our reusable drinkware features lifestyle driven artwork to capture the core element of your customer base. We make it easy to promote your business with low order minimums, which makes it affordable to try out a variety of different designs and body styles. Our pre-decorated program requires just a 24pc minimum. This is the perfect way to offer merchandise without having to make a huge commitment and a great way to address limited available space. Our co-branding and pre-decorated programs offer quick turnaround times from our in-house art department. We build confidence with our customers by providing free virtual mockups on every custom order, and we offer our customers the opportunity to use our library of artwork to execute their co-branded programs at no

additional charge. It has never been easier to offer your customers a wide variety of products!

industry ContributionsOur pre-decorated program allows our customers even more space to build a drinkware collection with our low order minimum of 24 pieces. Coffee companies of all sizes have the ability to offer a comprehensive selection of decorated reusable drinkware to their clientele without having to incur the costs of setups or worrying about meeting any high minimums. This program is especially useful for stores with very limited retail space available for merchandise.

key advantages to ClientsOur infrastructure and team are at your disposal. We offer the most scalable program available in the industry with very fast turnaround times. From the smallest drive-thru with hardly an inch of shelf space to spare, our pre-decorated program offers the ultimate flexibility to carry a vast array of products, bodies, and designs available in the marketplace today.

We encourage our customers who have a smaller retail space to order a mix of logo only pieces complimented by a supporting cast of ever changing pre-decorated items. Doing so broadens the variety of body styles and artwork. The intent is to constantly be re-ordering different designs in pre-decorated items to continually attract attention to your display. This helps keep the retail space interesting and product moving year round! Customers who implement our co-branded and pre-decorated programs sell substantially more product when compared to our customers that are producing logo only programs. We can also easily accommodate large custom orders for customers when those programs make sense.

Regardless of which program works best, we work closely with our customers to develop a tailored program that fits their needs best. We work to gain a clear understanding for our customer’s culture

and customer base. We use this knowledge to work with our buyers to create the most appropriate and appealing retail merchandise programs.

additional informationWe have recently expanded our line to include many different Mason jar options. This includes single wall glass, Eastman Tritan® co-polyester, 18/8 stainless steel, and double wall acrylic. These pieces are proving to be incredibly popular with the retail crowd.

Our stainless line has grown tremendously over the last 12 months and will only become more impressive as the year goes on. Be sure to contact us to see our comprehensive lineup of double wall vacuum stainless tumblers and our newly introduced food storage containers and growlers, too.

Our team will work with you every step of the way, and can easily be reached by phone or email. We offer everything you need to create a successful, profitable merchandise program. We look forward to a long lasting partnership together.

Company ProfileoneVessel®/Vessel Drinkware

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“The Original Green Coffee Sleeve. Comes in 100% Recycled Natural Kraft or White. Can be custom printed with your design.”

ComPany nameJava Jacket

ConTaCT(800) 208-4128www.javajacket.com

Beverage Dispensing Equipment, Paper Products, Private Label, Sleeves

Who is “Java Jacket”?

In the Fall of 1991, Jay Sorensen invented the original recycled, best insulating coffee cup sleeve on the market. While leaving a local

coffee drive-thru while taking his daughter to school, Jay dropped a cup of hot coffee in his lap because the paper cup was too hot. That got him thinking there must be a better way to get your Joe on the go.

The Sorensen’s house became company headquarters. The Sorensen’s went after their dream by selling to local coffee shops out of the back of their car. Sales percolated quickly after Jay and his wife Colleen went to their first coffee trade show in Seattle.

The family run business has now sold over four billion cup sleeves by putting our customers comfort and satisfaction first. We sell to the corner espresso stand, as well as some of the biggest coffee chains.

We strongly believe in giving back to the community.

key Products

Java Jacket™ offers both stock printed and custom printed cup sleeves. White or natural paper, 12-20 oz or 8 oz. Java Jackets™, we are your one stop shop for all things cup sleeve related! We offer up to 4 color printing on our white or natural paper and up to 6 colors on our claycoat paper..

The Java Jacket™ can be used to advertise, promote or communicate on many levels. Name branding, co-branding, websites, codes, coupons and even punch cards can all be utilized on a Java Jacket.

Although the Java Jacket is considered a disposable item it can be re-used with care. Therefore punch cards are a good way to encourage customers to retain them.

Our new Java Jacket, Eco II Jacket uses less paper, is ecologically friendly, and economically beneficial. The Eco II Java Jacket is a new, slimmer and more affordable Java Jacket. Available in our Scatter Cup pattern or for custom printing.

greatest StrengthsA distinctive experience when using our product is the feel from the embossed patented design. The embossing helps to grip the cup as well as insulate your hand from the hot beverage. The cost benefit in using Java Jackets is that they are less expensive than double cupping and they give you the option to use them in comparison to double walled cups. In regards to custom printing they can be used to market your business in addition to name branding.

We use ecologically friendly paper, glue and inks in making our Java Jackets. Upon request we also offer 100% recycled natural and white paper.

industry Contributions Java Jacket continues to manufacture and distribute their unique products to an expanding market. Licensing protects Java Jacket from immitators, as well as making it possible for other businesses to develop their own personalized Java Jackets.

By eliminating double cupping and other excessive paper waste, Java Jacket™ is proud to be environmentally conscious. We have always been green and will continue to be green—ours are the greenest jacket on the planet. Java Jackets are 100% recyclable and 100% post-consumer products. Also, our products are grown and manufactured in North America, with either Canadian or U.S. labor. We are very proud of that.

key advantages to Clients

SATISFACTION GUARANTEED Java Jacket™ aims to bring the best sleeves to you at affordable prices. When we make you happy, that makes us happy!

ENVIRONMENTALLY FRIENDLY By eliminating double cupping and other excessive paper waste, Java Jacket™ is proud to be environmentally conscious.

RECYCLABLE We take our impact on the environment very seriously. That’s why we emphasize using recyclable/compostable, post-consumer paper.

QUALITIES & USES Java Jackets™ are the best insulating cup sleeve on the market, with two different sizes available. The waffle texture provides “gripability.”

CUSTOM PRINTING Aside from our available stock prints, Java Jacket™ offers custom printing. We offer up to 4 color printing on our white or natural paper and up to 6 colors on our claycoat paper..

SAME DAY SHIPPING We offer same day shipping as well as the option to use your own shipper. Can’t hang on to that many Java Jackets™? Six month storage is available.

Company ProfileJava Jacket

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“RealCup™ single serve capsules have a unique filter design that delivers full flavor, as more of what you love about coffee flows into your cup.”

ComPany nameMother Parkers Tea & Coffee

ConTaCT(800) 387-9398www.realcup.com

Coffee / Tea / Hot Beverages,Single-Serve Capsules

Who is “realCup™”?

RealCup™ is a new entrant in the single-serve capsule hot beverage market. RealCup™

capsules use a patented filter material to deliver a full-bodied beverage experience.

RealCup™ capsules are 100% compatible with Keurig K-Cup single-serve brewers (not affiliated with K-Cup or Keurig Inc.).

RealCup™ capsules are available to consumer in a variety of coffee and tea blends on select e-tailers and at select retail outlets in Canada. The RealCup™ brand is also available to Office Coffee Services and Foodservice providers across North America.

RealCup™ is a trademark of Mother Parkers Tea & Coffee, one of the largest coffee and tea manufacturers in North America. The Company combines state-of-the-art technology and new product innovation with its 100-year history of quality and service excellence to deliver an exceptional beverage experience in mainstream and specialty coffee, tea and other beverages.

key ProductsThe RealCup™ portfolio includes a wide variety of high-quality single-serve coffees and teas that meet all consumer taste profiles.

Brown Gold 100% Single Origin Coffee We believe that when you start with single origin beans, you’d be crazy to blend away the flavor. They each deserve to be celebrated! Brown Gold coffees are 100% single origin, featuring pure, unique roasts from Brazil, Colombia, Costa Rica, Ethiopia or Peru. Nothing added. Nothing taken away. The result is unsurpassed taste from each coffee origin, now available in a single serve capsule.

Martinson Coffee An authentic New York Coffee Legend… A “Cup of Joe™”. It’s a phrase that represents a tasty mug of hearty coffee. But where did it come from? Many tie it to Joe Martinson. Joe came to NYC in the late 1800s. A coffee lover himself, young Joe would select beans right from the docking ships and roast

them in his mother’s kitchen. Joe’s coffee became the talk of the neighborhood. As he began selling the freshly roasted whole beans from a pushcart, coffee lovers would flock from all around.

Soon Joe bought a small factory and sold his premium coffee to hotels and restaurants. The aroma from his factory, along with Joe’s equally irresistible charm, gave Martinson its reputation. The Martinson tradition continues today. No other coffee is roasted and blended with the same time-honored commitment to fresh, full-bodied flavor that made Joe Martinson a legend. For coffee as bold and robust as its founder, enjoy a true “Cup of Joe™”, now available in RealCup™ single serve capsules in Breakfast Blend, Dark Roast, Donut Shop Blend, French Roast, Hazelnut, and House Blend.

marley Coffee Marley Coffee is a sustainably grown, ethically farmed and artisan roasted gourmet coffee that is now available in RealCup™ capsules. The portfolio includes Talkin’ Blues - the 100% Jamaican Blue Mountain roast of beans that come directly from the Marley family estate in Jamaica. Other Marley Coffee roasts available in RealCup™ capsules are: ‘Get Up, Stand Up’ (light roast), ‘One Love’ 100% Ethiopia Yirgacheffe (medium); and ‘Lively Up’ 5 Bean Espresso (medium dark).

All Marley Coffee products live up to the Rastafari standards of ITAL, standing for all things Pure, True and Vital.

Higgins&Burke Specialty TeaHiggins&Burke teas are blended from hand-picked, high-grown tea leaves to deliver premium

quality, bold flavor and enhanced antioxidant content. Naturally beautiful and blended to perfection, Higgins & Burke teas ensure genuine flavor in every cup. Now available in RealCupTM single serve capsules in Orange Pekoe, English Breakfast, Earl Grey, Green Tea with Lemongrass, Peppermint, Chai and Chamomile with Mint & Lemongrass.

greatest Strengths

RealCup™ delivers what consumers expect from a great cup of coffee or tea in a single serve cup: convenience, quality and full flavor. The state-of-the-art manufacturing process and unique, patented filter material and technology in RealCup™ capsules are what set it apart in the single serve coffee market. The material allows more flavor elements to flow into the cup during the brewing process. This delivers a full-flavored cup of coffee or tea.

key advantages to ClientsRealCup™ offers a wide variety of coffees and teas, with mainstream, premium and super premium coffees and specialty teas.

RealCup™ capsules are 100% K-Cup brewer compatible (not affiliated with K-Cup or Keurig Inc.).

RealCup™ is dedicated to providing the highest quality and consistency in single-serve coffee. RealCup™ leverages Mother Parkers’ industry-leading commodity expertise to source green coffee and develop excellent blends. Our extensive production facilities are world-class operations and are SQF certified.

additional informationFor more information, call RealCup™ at 905-279-9100 or email singleserve@realcup.ca.

Taste the full flavor of RealCup™ at NAMA 2013—Booth # 436

Company ProfileRealCup™

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“BriteVision provides colorful, eco-friendly cup sleeves. Build your brand and image through cup sleeve marketing!”

COMPANY NAMEBriteVision Media

CONTACT(415) 374-8119www.britevision.com

Ad Agency / Marketing / PR Services / Publication, Sleeves

Who is “BriteVision”?

BriteVision Media is the leader in cup sleeve printing and manufacturing. We took the basic sleeve and turned it into a product

that enhances the café logo and brand as well as offers a platform to drive in-store promotions. We work with cafés, coffee chains, roasters and anyone who serves hot beverages “to-go”. We help our customers get noticed through bright, bold and colorful cup sleeves. Consumers have a lot to choose from, be it “the green dot coffee giant found on every street corner” to sodas and bottled waters. With BriteVision coffee sleeves, our cafes get noticed, consumers visit them and their business grows!

Key ProductsBriteVision just does hot beverage cup sleeves – but we do them really well! Our sleeves fit all cup sizes up to 20 ounces. We print custom sleeves for the small boutique café up to the large coffee chains. We offer great looking stock sleeves sold by-the-case with images of seasonal themes as well as beautiful artwork. (Keep an eye out for our Spring collection of sleeves coming soon)! For the cost conscious merchant – we offer affordable generic sleeves as well as FREE ad sleeves. Have we piqued your interest yet?

Greatest StrengthsWould you like cup sleeves with lots of color – bold and bright – but think you can’t afford them? Think again! BriteVision has taken color out of the cost equation. We offer color for FREE. This means you can have full color cup sleeves for the same price our competitors charge for 1-2 color jobs. And if you don’t have a creative bone in your body, that’s OK! We provide FREE creative

support in developing the look of your cup sleeve. All we need are your logo and some idea about the look and feel of your café and we can help put your design onto sleeves. We produce new custom sleeves with fast 4-week delivery and with no rush charges. By the way, our domestic shipping is FREE too!

How about an environmentally friendly alternative to foam or double walled paper cups? BriteVision’s sleeves and production process are eco-friendly. We use paper that is 100% recyclable and 100% compostable. Our inks are vegetable based with no harmful chemicals.

Watching cash flow? We sell stock and generic sleeves by the case with over 40 designs to choose from. Customers can order on line 24/7 and receive delivery in days. No storage or out-of-pocket concerns when you purchase BriteVision’s ready-to-ship cup sleeves.

Industry ContributionsBriteVision believes a cup sleeve is more than just embossed paper made to keep heat away from fingers. We focus our energies on working with the small café owner interested in getting their logo and café image in front of consumers. We have an in-house team that works with our customers in sleeve design. Marketing Directors from our larger chain partners look to BriteVision for help integrating their marketing calendars on cup sleeves. Sleeves help them promote baked goods and other food items as well as loyalty cards. They encourage customers to try new coffee flavors or seasonal offerings. Cafés promote social media programs when they put Twitter or Facebook icons on their sleeves. Now that’s outreach!

We offer a full line of pictorial stock sleeves as well as generics that may be purchased by the case. Customers can support our philanthropic cause, Autism Awareness, by purchasing sleeves designed by a young autistic artist with $5 going to the philanthropy from each case sold.

BriteVision’s investment in a manufacturing plant that recycles almost all of its paper waste is a keystone to our commitment to an industry focused on support of environmental practices.

Wow - that’s a lot for “just a cup sleeve company” but to say you’re the leader in an industry means you must back it up in all you do!

Key Advantages to ClientsFrom our smallest cafés to our largest coffee chain partners, BriteVision has taken the challenges out of cup sleeves. Our pricing is based solely on order quantity and the choice of paper with emphasis on providing sleeves that are affordable for the little café as well as large chain. There are no hidden charges like plate fees, design support, and one of the biggest expenses – shipping! We take the anxiety out of designing great looking cup sleeves and leave our customers to do what they do best – run their cafes!

Additional InformationWe hope this company profile got you thinking about your to-go business. Please call BriteVision to learn how cup sleeves can build your café brand and promote your business all at really affordable costs! Our creative team can help design sleeve mock-ups with your logo, color scheme and copy ideas. We have hundreds of sleeve samples to help with color and design ideas. Watch for BriteVision Sleeve promotions in Coffee Talk and Daily Dose as well as frequent post card mailings. Our website is www.britevision.com. The guy who wrote this is Don Scherer, Vice President of Sales. Call him at (415) 374-8119 and ask him to send you some samples or to be added to our mailing list. Let us show you how easy it is to have custom sleeves in your stores before Spring!

Company ProfileBriteVision Media

10

“Daterra means ‘from the earth’ in Portuguese, and it is from there that we cultivate with respect to the environment, techonolgy and good people, high quality green coffee beans to be consumed all over the globe.”

ComPany nameDaterra Coffee

ConTaCT+55 19 3728-8304www.daterracoffee.com.br

Coffee Producer/Grower, Green Coffee Exporter

Who is “Daterra Coffee”?

Daterra is a coffee grower and exporter best known for its innovative research, its respect for the environment and its high

quality coffee.

Daterra’s plantations are located in the Cerrado region (State of Minas Gerais) and in the Mogiana region (State of São Paulo), in Brazil.

key Products In partnership with IAC (Agronomic Institute of Campinas) and Illycafé Daterra has carried out extensive research to elect Arabica varieties yielding the best cup.

Daterra’s research into the characteristics of each variety, aiming for the perfect blend, puts it ahead of competition due to a wide coffee menu that meets customers’ demands for coffee attributes.

In the Coffee Laboratory, trained cuppers participate in daily sessions to tailor the best blend for the ideal espresso or drip coffee in order to offer roasters simply the best.

greatest Strengths The Penta System® is a set of technological procedures developed by Daterra engineers to ensure quality consistency. Penta System® was based on the 6 Sigma and Total Quality Program. The rigid inspections of the beans yield superb coffees.

The most important output of the system is the quality. Every stage of this unique processing system has been designed to select only the coffee beans that match the high quality window of Daterra. From picking to shipping, only the perfect beans remain in the process.

Planting, harvesting, drying, sorting and packaging are the five stages of the system that eliminates all defects and guarantees outstanding quality control.

SustainabilityBy continuously searching the best technological alternatives, and through researches for a sustainable agriculture, we have reached positive results and ecologically effective practices. Daterra was Brazil’s first sustainable coffee farm.

Certifications- Rainforest Alliance:

Sustainable Agriculture Network Seal- PEA by Esalq:

Program for Environmental Adequacy- ISO 14001:

Environmental Management System

- IBD Organic

industry Contributions Penta Pack® is an outstanding package for excellent green coffees. It consists of a carton box with two foiled bags inside. The content of the bag goes through vaccum and inert gases insertion. It is extremely easy to handle and it has proved to keep –and in some cases to improve - coffee quality for over 3 years storage.

Developed by Daterra the Penta Pack® is patented internationally. It was used to ship Brazil’s Cup of Excellence winner lots in 2006 and 2008.

The program for Environmental Adequacy (PEA) by the Luiz de Queiroz University was the very first environmental certification accredited to Daterra. It was an initiative by Deterra to re-build the area flora. PEA was created first as a program and now it is a certification for many other farms

Daterra was the first coffee producer certified with ISO 14001. It specifies the tangible requirements for an environmental management system. It is applied to those environmental aspects over which the organization has control and upon which it is expected to exert constructive influence.

The first Brazilian Rainforest Alliance certified Farm was Daterra in 2003. In 2011, the Rainforest Alliance and Sustainable Agriculture Network (SAN) considered it the first South America’s

Climate Friendly Farm. Besides meeting SAN’s sustainability standards, Daterra took additional steps to mitigate climate change and adapt to its impacts.

key advantages to Clients

Top-Quality Coffee: Daterra connects coffee growing tradition with modern cultivation techniques.

Uniform Roasting: As a result of the Penta process, beans are completely homogeneous. Roasting is made easier, more reliable and less expensive.

Traceable Estate Origins: Daterra’s single origin coffee benefits from its especially designed traceability system. Customers can track down their lots whenever they want to.

Roaster Designed Products: Daterra can meet customers’ demands for coffee attributes. It has total control over a wide data on acidity, sweetness, body, and aroma of each lot.

Storage Cost Reduction: As roasters get their Daterra coffee blended according to their needs, costly storage is done away with.

Reliable Partnerships: Daterra can assure roaster of its products quality, delivery deadlines, available volume and after-sales assistance. The roaster is welcomed to visit Daterra’s farms.

awards and recognition

- Cup of Excellence finalist in 2001

- Best coffee from Brazil on the cupping for Quality by Rainforest Alliance in 2005 and 2008

- Espresso Blend used by World Barista Champion Troels Poulsen in 2005

- Espresso Blend used by World Barista Champion Klaus Thomsen in 2006

- Sustainable farm model by IllyCafè in 2008

- Four out of the six WBC finalists used Daterra coffee in their blends in 2008

- Syphon blend used by World Syphonist Champion Chizuru Motokawa in 2010

- First verified Farm for its compliance with the Sustainable Agriculture Network Climate Module in South America

Company ProfileDaterra Coffee

11

“Organic Hard Candy carefully crafted from all natural ingredients, our candies have distinctive, refined flavors that truly transport you. No additives, no artificial flavors or colors.”

COMPANY NAMETORIE & HOWARD

CONTACT(888) 826-9554www.torieandhoward.com

Chocolate, Coffee House Products, Confections, Organic

Who is “Torie & Howard”?

Torie & Howard was launched in 2012 by color consultant, Torie Burke and interior designer, Howard Slatkin, with their

headquarters in New Milford, Connecticut. As their businesses flourished, their career paths became entwined and a great partnership was forged. Coincidentally, along the road, each of them experienced a health related event that would have a significant impact on their lives. For Howard, losing over one hundred pounds led to a renewed focus on eating as healthy and nutritionally conscious as possible. On his new lifestyle regimen, it became paramount to Howard that he optimizes his consumption by eating only the most delicious and healthful foods, and also ensuring that every single calorie consumed had earned its pleasure quotient.

For Torie, it was the onset of severe food allergies that forced her to make serious changes in her life and in her diet. These new restrictions made finding satisfying snacks all the more difficult, and all the more important. With a new dedication to nutrition in their lives and the relative lack of healthy, indulgent snacks on the market, it became apparent that the time was right to fulfill their dream of starting their own organic snack food company. And so, Torie & Howard was born out of a mutual love of delicious & all natural foods that soothe the soul and nourish the body. In keeping with its pledge to produce snacks in ways that are as health-friendly, eco-friendly, and socially conscious as possible, a portion of the proceeds is donated to Autism Speaks.

Key Products The 2oz pocket sized travel tins were developed for the “on the go” customer, individually wrapped for share-ability and a snack without guilt being just 12 calories each. All products are available in four sophisticated dual flavors: Pomegranate & Nectarine, Blood Orange & Honey, Pink Grapefruit & Tupelo Honey, and D’Anjou Pear & Ceylon Cinnamon. The tins are also available

in a 64 count floor stand (shipper), which is colorful and convenient for stores as an in and out item. Gifting and bulk are also considered; an assortment of all four flavors is contained in a beautiful gift bag shaped as a festive and chic handbag. Five-pound bulk bags of the candy are also available and perfect for refilling the tin. These fresh tasting sophisticated little gems bring a spot of brightness to any and every day.

Greatest Strengths The first individually wrapped organic hard candy on the market that features gourmet dual flavor profiles catering to sophisticated palettes using only the finest ingredients, which are carefully scrutinized to meet today’s organic standards. Made with Organic Sugar, Organic Rice Syrup, Non GMO Citric Acid, Natural Flavors from fruit extracts and concentrates, and colored with vegetable colors, such as Red Cabbage, Purple Carrots, Organic Black Carrot, Organic Blackcurrant, Organic Apple, and Annatto.

The candy is allergy friendly, no GMOs, no corn syrup, no gluten, no soy, no nuts, no casein, no artificial flavors, or Dyes. Being USDA certified organic and kosher certified, the candies are flexible to be consumed traditionally or as a sweet ingredient in your favorite desserts or drinks. The shelf life is two years from date of manufacture.

Both the packaging and flavors are winners of today’s most prestigious industry awards:

• Coffee Fest NY – 2012 – Best of Consumables

• Kosherfest 2012- Best New Product

• 2012- National Confectioners Sales Association- Best New Gourmet Product Certificate of Achievement

• 2012 CADC- Best Packaging Design -Silver

• Sofi Awards 2013- Winner of two: Best Confection and Best Food Gift

Using recyclable packaging and in keeping with our pledge to produce snacks in ways that are as health-friendly, socially conscious as possible, a portion of our proceeds will be donated to Autism Speaks.

Industry Contributions Torie & Howard have created a true health friendly alternative to conventional candy by removing artificial flavors and colors, and rather focusing on flavor quality and delivering the taste of real fresh fruit.

Key Advantages to Clients

Healthful - (organic) sweets, eye catching, and award winning packaging that can be placed anywhere in store, conveniently at the register and elsewhere, our candy is the perfect incremental sales opportunity. Featured on January 2014 Oprah Magazine’s O List, Wall St. Journal, NY Times, Washington Post, NY Times, Saveur, Cooking Light, Candy & Snack Today Allergic

Living, NY Magazine, etc.

Additional Information

Torie & Howard is a producer of USDA organic (non GMO) and kosher certified hard candy designed to satisfy consumers with discriminating palates who crave healthy, yet indulgent snacks. Featuring four sophisticated dual flavors: Pink Grapefruit & Tupelo Honey, Pomegranate & Nectarine, Blood Orange & Honey, and D’Anjou Pear & Cinnamon at just 12 calories each. Available in 2oz travel tins in all flavors SRP $3.99-$4.99, 6oz handbag shaped gift box containing 6oz of assorted flavors SRP $ 7.99- $8.99, 5lb bulk bags in assorted and single flavors SRP $54.99. Also available is our shipper containing 64 2oz tins and our Special New Halloween item, a 10oz lie flat bag containing assorted flavors SRP $8.99.

Company ProfileTorie & Howard

12

ComPany nameTeaJa oFFiCe

ConTaCT(778) 840-4832www.teajaoffice.com

OCS Supplier, Tea & Tea Products

Who is “TeaJa office”?

TEAJA Office offers a line of organic loose-leaf teas developed exclusively for OCS and Office Services Professionals seeking

creative ways to grow their businesses and increase revenue. With tea consumption expected to rival coffee by 2017, TEAJA Office provides an “in demand” beverage alternative for the office setting, enabling our clients to attract new customers and increase sales with existing ones

key Products TEAJA Office provides turnkey solutions for Office Services Professionals to provide premium organic loose-leaf teas and wellness blends to end-users.

Our unique TEAJA Office counter-top rack allows end-users to display up to twelve different varieties of loose-leaf teas for self-service

greatest Strengths Supply chain: Our 100 percent organic loose-leaf teas are carefully and ethically sourced directly from the farmers. This allows us to maintain a sustainable and scalable supply chain.

Quality Control: As a tea importer and wholesaler, we source only the highest quality organic teas, and we hand blend in small batches to craft exceptional tasting teas and herbal blends

In-House Tea Master: Our Tea Master has over

17 years experience in the coffee and tea industry. Under his guidance, TEAJA Office sources and blends teas that end-users love, while maintaining exceptional margins for our clients.

Management: As Office Services Providers for over ten years, we’ve designed turnkey solutions that are easy to implement and deliver fast returns to our clients.

key advantages to Clients

TEAJA Office offers a solid business model designed to triple the revenue and quadruple the profit of OCS and Office Services Professionals through the sales of a unique premium product, crafted specifically to meet the demands of one of the fastest growing markets in North America.

TEAJA Office is a cutting edge product with a proven sales process providing OCS, Vending and Water companies with a strategy for increasing sales and profit margins through the introduction of premium loose leaf teas and wellness blends to their clientele.

Loose leaf tea is a high margin item hitting the mainstream due to rapidly growing demand. With savvy customers and corporate clients asking for premium products, organic loose leaf tea is the

solution. Whether you’re looking to increase sales with your existing clients or attract new ones, our goal is to help you grow your business.

TEAJA Office is not just selling loose leaf teas. Rather, we are offering you our expertise and a solid business model designed to triple your revenue and quadruple your profit through the sales of a unique premium product, crafted specifically to meet the demand of the market. There are no barriers to entry for existing OCS companies as there is no equipment cost.

TEAJA supplies premium, 100% Organic, loose leaf teas and herbal blends which are free from chemical fertilizers, herbicides and pesticides. For the past 18 years, our team has been developing and nurturing long standing relationships with the world’s finest Organic Tea producers. By sourcing our teas directly from the producers, we can ensure the freshest and highest quality Organic products as well as guarantee continued supply as worldwide demand for tea increases.

Company ProfileTEAJA Office

13

“TEAJA Office is a line of Organic loose leaf teas, developed by TEAJA exclusively for OCS and Office Services professionals looking for creative ways to grow their business and increase revenue.”

“Pod Pack is a single cup coffee & tea copacker that specializes in private labeling and national branding with focus on single cup brewing solutions for hospitality, foodservice, OCS, and homes.”

ComPany namePod Pack International, LTD.

ConTaCT(225) 752-1160www.podpack.com

Single Serve

Who is Pod Pack?

Founded in 1996, Pod Pack has primarily focused on copacking espresso pods, hotel in-room pods, and OCS pods. The company

is unique in that it has chosen not to promote its own brands, but instead focus 100 percent of its efforts on copacking for others. All of the operations of the company are located in Baton Rouge, LA, with an administrative and sales office in New Jersey. Pod Pack continues to grow its facilities and add products and services as directed by the needs of its customers.

key ProductsCurrently, Pod Pack focuses its products and services in four primary channels: restaurants, hotels, QSR’s (quick service restaurants), and offices. The company recently began manufacturing a new pod to distribute to QSR’s, and is planning to diversify into another single cup product line. New growth in the future will come from all of the current segments.

The key product line for larger restaurants is espresso pods. The espresso pod is a value-added product offering convenience because it eliminates the steps of grinding, dosing, and tamping the coffee prior to brewing an espresso shot. The company has focused its efforts on more education directed towards the end-users.

The key product for hotels is the in-room single cup coffee pod. The pod brewing systems have become the best solution for eliminating the sanitation issues associated with the 4-Cup coffee brewing systems. There are also other savings to the hotel, including lower labor costs for cleaning, lower energy costs (brewing one cup instead of four cups and no hot plate), lower costs for replacing broken carafes, lower costs for brewers, etc.

OCS pods continue to be a high growth area for Pod Pack. Combined with the enhanced pod brewers from Bunn, Newco, and SunCana, pods are just as convenient as other single cup systems, but can produce a higher quality hot beverage. Pods also offer the same varieties of coffees and teas as other single cup systems. Spent pods are compostable,

making the pod system the most environmentally friendly single cup brewing system available. Finally, pods offer good value to the OCS operator/distributor because they will enjoy higher margins, as well as offer their customers a better cup of coffee with a “green” story at a lower price per cup.

Pods for QSR’s are gaining a lot of momentum, especially to the chain stores that don’t offer a breakfast program. Because of coffee’s popularity, the new QSR pod systems give many chain stores a way to provide coffee to their customers fresh on demand, instead of brewing pots of coffee with a lot of waste.

greatest StrengthsPod Pack’s strengths are a foundation built on quality and service. Both of these strengths start with awesome employee attitudes and passion. Our motto is, “Take care of the customer and exceed their expectations!” Now that this is established, the company can focus on lowering costs to keep a lid on prices.

Relationships are a key strength. They mean everything in the coffee industry! Pod Pack puts a lot of effort in establishing mutually beneficial relationships, and is always looking for new relationships with companies that have similar values. We believe in “relationships” and doing

business the “old fashioned” way.

Pod Pack utilizes the latest state of the art equipment as a strength advantage. The company maintains the equipment at very high standards and looks for ways to improve it.

Finally, the company strives to be “the experts” in single cup brewing by constantly analyzing new

technologies and building industry relationships. Coffee may be a mature business, but there are still a lot of things going on, especially in the single cup brewing world. Look for more new products from Pod Pack in the very near future.

industry ContributionsPod Pack focuses on being innovative with new, better products and then sharing them with its customers. The objective is, by helping the customer grow with newer and better products, Pod Pack will also grow.

A good example was the introduction of the 3rd generation hotel pod. Pod Pack is now working on the 4th generation, which should be introduced later this year. Another example is that Pod Pack offers a private label solution to smaller OCS operators by only requiring a one case minimum and no upfront investment in custom materials.

Pod Pack has worked closely with the pod brewing equipment manufacturers to determine the best pod designs and brewer settings to make the best cups of coffee. In fact, the new OCS pod brewing systems can hit the SCAA’s “Golden Cup Standard.” Additionally, Pod Pack can adapt practically any espresso brewer to brew espresso pods.

To be a complete service company or “one stop shop” for the OCS industry, Pod Pack also carries many different pod brewers, as well as racking systems and other related items.

key advantages to ClientsCome to Pod Pack first for your single cup brewing knowledge and insight into the fastest growing segment in the coffee industry! It has taken years to establish this kind of reputation.

Our customers also know that they can count on Pod Pack for delivering good value. Prices may not always be the lowest, but the customers know they will receive superior quality and outstanding service. If a customer contacts Pod Pack, they can expect a timely response, no matter how important or unimportant the question or concern might be.

“At the end of the day, the end-user really wants a great cup of coffee!” Let Pod Pack put “quality in your cup” in a way that will separate you from the crowd, create loyalty with your customer, and guarantee success.

Company ProfilePod Pack International, LTD.

hotel ocs espresso

14

ComPany nameFolleTT CorPoraTion

ConTaCT(800) 523-9361www.follettice.com

Beverage Dispensing Equipment, Ice Machines & Equipment, OCS Supplier, Water Filtration

Who is “Follett Corporation”?

Innovative solutions, inspired by ice – it’s the principle that has driven Follett Corporation for more than 65 years. Founded in 1948,

Follett Corporation is a leading manufacturer of innovative equipment for the foodservice and healthcare markets, including ice and water dispensers, ice machines, ice storage and transport equipment, and medical-grade refrigerators and freezers. The company’s goal to reach 100 percent customer satisfaction has resulted in equipment that provides outstanding innovation and design excellence to meet the specific needs of each facility. Our entire company is dedicated to providing the most customer-oriented service in the industry.

Follett occupies over 135,000 square feet of plant and office space in the Lehigh Valley, Pennsylvania. In addition, it has a manufacturing facility in Gdansk, Poland in 2005 to support global customer growth.

key Products Compact and drainless ice and water dispensers for office coffee

Based on market research, many customers desired a compact ice machine that could conserve counter space, would be attractive to match their coffee brewers and other kitchen equipment, and would not require a drain. The 7 and 15 Series accomplish just that. All you need is a water line and an electrical outlet, making installation simple and easy.

The 7 Series and 15 Series have compact countertop and freestanding designs, and the 7 series is available in undercounter versions. The 15 Series was launched in January 2014, a line extension to the very successful 7 Series ice and water dispensers. All 7 and 15 Series dispensers feature sanitary capacitive touch dispensing of ice and Agion® antimicrobial protection1 in the critical ice and water contact components to inhibit the growth of bacteria, mold, and fungi on treated surface for a more sanitary experience than traditional manual-scoop icemakers found in many break rooms and pantries.

The 7 Series, which holds 7lbs of ice, is ideal for a 25-30-person work group while the 15 Series holds 15lbs of ice and is ideal for serving up to

50 people. These dispensers can produce up to 125 lbs of Chewblet® ice per day. Chewblet ice is a chewable nugget that consumers prefer by over 2:1 compared to cube-type ice.2 Chewblet ice also provides a low cost amenity to support employee hydration to reduce fatigue, increase mental acuity, and enhance overall well-being and satisfaction.

Large ice and water dispensers for office coffee.

For larger workspaces, Follett’s SymphonyTM dispensers offer over 40 ice and water dispenser models with ice production of 400 pounds per day and storage capacities of 12 to 90 pounds. These Symphony dispensers can serve work groups up to 350 people.

Follett ice and water dispensers can help you grow your business by providing more opportunities to generate revenue. With ice, your customers can enjoy a broader employee refreshment program that includes iced coffees, iced teas, flavor packs, and all beverages that goes well with ice. This will allow the OCS operator to expand its revenue opportunities outside the traditional morning daypart. Including the sales and margins of iced beverages sales in the economic equation can make an ice and water dispenser a very attractive investment.

Chewblet ice machines for cafes and coffee shops

The Symphony line of dispensers with its 400 hundred pound ice machine and internal storage of up to 90 pounds is a great way to provide sanitary, hands-free dispensing of ice in a retail operation. Additionally, Follett produces a full line of Chewblet ice machines for retail applications in capacities from 400 pounds per day

to 1650 pounds per day. All Follett ice machines can be placed on top of traditional ice storage bins. Additionally, with Follett’s exclusive remote ice delivery system (RIDE®), a retailer can locate the ice machine up to 75 feet away from the storage receptacle. This RIDE capability allows the retailer to get the heat and noise of an ice machine out of the customer areas and provides significant flexibility for installing both the ice machine and the ice storage receptacle.

All Follett ice machines provide the same consumer-preferred Chewblet ice. As an added bonus, Chewblet ice is great for blended drinks, as its softer nature will both cut the time to make a blended drink in half and reduce wear and tear on blenders.

Our loyalty to our customers

Industry professionals often specify Follett equipment because of our outstanding service and support. We offer

• Exceptional service and support program composed of full parts and labor warranty, along with warranty on compressor parts.

• Comprehensive manuals and free videos

• Free technical services seminars

• Technical service representatives available to service our customers 365 days a year, including Saturdays, Sundays and Holidays, via our toll free 800 number.

environmental sustainability

Follett strives to improve the sustainable consumption and production associated with its activities by practicing recycle, reuse, reduce concepts.

All products comply with Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment (RoHS). All ice machines and ice and water dispensers use environmentally friendly (CFC-free) refrigerants.

Company ProfileFollett Corporation

15

“Since 1948 Follett Corporation has led the industry in designing and manufacturing high quality, innovative ice storage bins, ice storage and transport systems, ice machines, ice and water dispensers, ice and beverage dispensers, and medical-grade refrigerators and freezers for the foodservice and healthcare industries.”

ComPany nameFlaVor rigHT FooDS groUP

ConTaCT(888) 464-3734www.flavorright.com

Bar Equipment & Supplies, Confections, Dessert Products, Restaurant/Foodservice, Sweeteners/Toppers

Who is “Flavor right Foods group”?

Flavor Right Foods Group is a family-owned company specializing in non-dairy frozen whipped topping, icing, and real

whipped cream. Our roots reach back to the Great Depression when G. Frederick Smith invented the first aerosol whipped cream product. In the early 1980’s, Flavor Right became dedicated to the icing and topping category. We are proud to now be a well-respected name across the globe and a market leader in product quality and innovation. We have an extensive portfolio of products that have a variety of applications: toppings for beverage programs, coffee, pies, cakes, breakfast food, and icings for cupcakes, cakes, and anything else from the dessert case!

The newest addition to the Flavor Right portfolio is Flavor Right Simply Whip Topping™ that is designed for gas canister applications. We developed this to excel in performance for most gas canister brands, including iSi® branded whippers.

key Products Simply Whip Topping is an innovative product designed for gas canister whippers with incredible performance and creamy flavor. It arrives to you frozen in a 32oz container with a year shelf life. Simply thaw, shake, charge, and top your treat!

Simply Whip is much easier to prepare than dairy-based products, has an excellent shelf life, and arrives lightly sweetened and flavored to perfection. This leaves baristas with less mess and easier application. The product is consistent in performance and flavor, barista-to-barista and shift-to-shift. No more worrying about whether or not you might forget to order cream every two weeks, no more nerves and guessing with how much to order because you risk of wasting product because it spoils, and no more

second guessing the amount of sugar to put in the whipper. Just thaw in the refrigerator and use what you need, when you need it. The product will perform consistently and it always tastes amazing! Baristas will rejoice with how easy it is to prepare and dispense, and your customers will love the flavor.

By switching from aerosol, you decrease your food contamination and the spread of germs by eliminating product contact with hands. No more cans and cans of aerosol being thrown away, no more fingers on the dispenser. Simply Whip is much cleaner to prepare, handle, and dispense. Plus, it doesn’t require baristas to take out garbage bags full of aerosol cans day after day. How wasteful! The execution of Simply Whip is simple and intuitive, just pour, charge, shake….dispense! And the flavor

is creamy and excellent!

And there’s more: Simply Whip won’t disintegrate in a few seconds when placed on top of one of your artfully brewed beverages or crafted desserts and snacks. It dissolves much more slowly, but won’t stay around for hours. So when your customers go to enjoy their treat, they still have something creamy and delicious on top! Simply Whip Topping was designed to be beautiful and complement your creation without overpowering it. It will delight your customers in performance and flavor!

greatest Strengths

Flavor Right Foods Group is proud to be completely focused on innovation and customer satisfaction. Our goal is to produce the highest quality frozen whipped toppings and icings on the global market, while also developing a reputation

for excellence in non-dairy and dairy toppings and icings with our customers. We take pride in delivering superior products and services to our valued customers.

industry Contributions

We understand the options that our customers currently have when it comes to topping beverages and desserts, and we realized that there was something that would make your lives easier: an alternative solution to dairy for whippers or pressurized canisters, and an alternative to the mess and waste of aerosol topping. Your customers will be delighted to have a delicious option for a topping on their beverage, and you have the opportunity to deliver exceptional customer satisfaction with a fraction of the work at a competitive price. Our product was designed to eliminate steps and be friendlier to the environment than aerosol and dairy. Simply Whip holds together twice as long as aerosol toppings, and delivers all the

benefits – and then some!

key advantages to Clients

Simply Whip Topping has superior performance, excellent yield, consistent pricing, amazing taste, and significantly reduces risk of spoilage when compared to dairy. We developed this with you and your customers in mind. Our goal was to have something that is divinely creamy and makes your handling easier. We think you will love it just as much as we do!

additional information

If you are currently using dairy in a gas canister or aerosol for your beverage and dessert program, you will want to try our product. It will delight your customers and streamline your process. Contact us today!

Company ProfileFlavor Right Foods Group

16

“Flavor Right Simply Whip Topping designed for gas canister whippers is the newest innovation to the Flavor Right portfolio of toppings and icings.”

ComPany nameCaSCaDe CoFFee, inC.

ConTaCT(800) 995-9655www.cascadecoffee.com

Private Label

Who is “Cascade Coffee, inc.”?

As the premiere gourmet coffee roasting and packaging company in the Pacific Northwest, we specialize in private label

and contract-manufacturing programs catering to the world’s finest coffee brands.

Phil Johnson, Chairman and Chief Executive of Cascade Coffee, Inc., revolutionized the coffee industry in 1981 when he created Millstone Coffee, delivering gourmet coffee to supermarkets for home use. Today, his innovations at Millstone are widely acknowledged to be a major force paving the way for gourmet coffee’s entrée to the burgeoning retail industry. Millstone Coffee became a nationally known name brand, unique in its field due to its superior quality Arabica beans, supplanting the industry’s standard of Robusta beans, and creating a superior cup of coffee easily delivered to the home consumer. Millstone grew to provide 3500 grocery stores with gourmet coffee delivered directly to the stores by their own trucks. In the 14 years from the inception of the company, he achieved national success for the brand, and Phil sold Millstone to Proctor & Gamble in 1995.

Phil next launched Cascade Coffee, an Office Coffee Service corporation that continued to provide contract roasting services to Proctor & Gamble. Cascade Coffee quickly expanded its space in 1999 from a 30,000 square foot plant to a new manufacturing facility of 150,000 square feet. Cascade began growing as an external manufacturer for national brands. Today, Cascade Coffee continues to operate a large roasting, grinding, and packaging facility in the beautiful Pacific Northwest. Our facility is an impeccably appointed, state of the art plant featuring six roasters and seventeen packaging machines. Today, under the leadership of Phil Johnson (Chairman and Chief Executive Officer) and Kelly Johnson (Chief Financial Officer), Cascade has evolved into a major contract manufacturing company thanks to a unified team that combines both long-term contributors to Millstone’s success coupled with new, innovative ideas and technologies. Cascade’s

growth now provides more than 55 million pounds of capacity per year and strives to be a world class contract manufacturer. Cascade’s success is directly attributed to our dedication to quality and service to our customers.

key Products In July of 2013, Cascade Coffee sold its Office Coffee Service division, along with its only brand, Compass Creek, to DS Waters of America. Through this strategy, Cascade brings more focus to what we do best, contract roasting and packaging.

Many are surprised we don’t have our own brand when visiting our facility. But once they hear our story and see our equipment they understand. We aren’t in the business to compete with our customers; we like to think we’re an extension of them. And in doing so, we present a facility that not only exceeds their expectations from a quality and capacity perspective, but offers anonymity too.

Our 17 distinctive packaging lines provide a wide range of sizes from 1oz to bulk super-sacks.

• Retail Packaging• Club Packaging• Bulk Packaging• Institutional

Programs• Food Service Industry• Large bulk roasting operations (super-sack)• Quad seal or Rear Fin design capable• All sizes for Flavored Coffee Processing

greatest Strengths

It may sound cliché, but what makes Cascade Coffee unique, is its investment to excellence. Over the years, we have retained and cultivated some incredibly intelligent and talented people from various spectrums of the coffee industry. Secondly, our ownership has made the continual commitment to state-of-the-art equipment that has allowed us to build a plant that is incredibly efficient and something we are very proud of.

While building strong personnel, leadership, and production capabilities are notable business features for us, our focus on quality process and

systems is what sets apart. In the mid 1990’s as the business transitioned from Millstone Coffee to coffee contract manufacturer we had to learn global quality standards. Fortunately, our first customer was Proctor & Gamble, a leader in world-class quality. From that relationship, we fostered the beginning of what is today a second to none quality program that typically exceeds even the highest industry standards.

industry Contributions

Social responsibility and green initiatives are a priority for Cascade. For example, our creative use of used Burlap Bags. In 2-13-2014 we generated approximately 74,000 bags. Each and every one was given to various charities and customers providing significant savings in our waste disposal costs and decreasing the landfill impact from our operations.

74,000 bags x 1.75 (individual burlap bag weight) = 111,000lbs or over 50 tons.

Based on current rates, Cascade has saved over $7,000 in waste disposal costs for burlap bags.

key advantages to Clients

Beyond our offerings of packaging types, capacities, and superior product quality, we like to think we bring an element of knowledge that is not often matched in the coffee industry. With that knowledge we are able to guide customers through the right packaging design, product specification, and logistic capabilities that create an enthusiastic and trustworthy relationship.

Our location on the U.S. West Coast is also a strategic advantage to those companies looking to expand production or distribution from the east, to or from the Pacific Rim and Canada.

additional information

Our goal at Cascade Coffee is to create a sustainable environment that thrives on providing product to our customers that exceeds their expectations, challenges our work force, rewards them for their efforts, and gives back to the community in which we live in.

Company ProfileCascade Coffee, Inc.

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“Our Brand is Your Brand”

“Helping clients improve the quality of their coffee and their bottom line profits.”

ComPany nameInternational Coffee Consulting

ConTaCT(818) 347-1378www.intlcoffeeconsulting.com

Consulting Services, Education/Research Facility, Training Resources

Who is “international Coffee Consulting”?

I nternational Coffee Consulting is a resource for the coffee industry to implement, enhance and embrace quality improvements. Starting

at the tree and ending with the consumer, ICC demonstrates how improving quality will improve profits.

ICC was founded when Rocky Rhodes sold his roasting company of 13 years and started teaching Q-Grader Certification classes. These classes exposed him to areas of the industry with which he had little familiarity. Now with a new breadth of knowledge, ICC offers services to farmers and baristas alike.

Clients began to call requesting unique and specialized knowledge to solve business issues. Perhaps one of the more unique cases had to do with a high-end hot cup manufacturer. They had a desire to reach the wholesale roaster and sell the cups to, and through, them. ICC took a list of nearly 1000 roasters across the US and segmented them into several different categories. Within the categories were breakdown by customer make-up and were put in a grid to identify highest value prospects. By using this grid and the segmented and ‘cleaned’ list of roasters they were able to save thousands of dollars in lost sales time. It also increased sales for this company in this segment very quickly.

So we got swamped in a good way and brought on another coffee guy. Jeremy Raths, owner of The Roastery is also a Q instructor. Roasting since 1979; ancient and has been around round the corner. Raths can help lots of folks all along the coffee chain, from growers through roasters to coffee service. He got started at a regional roaster managing seven million pounds and has been shrinking since. He now roasts on a tiny little six-pounder. Oh how the mighty have fallen.

key ProductsConsulting services and training are the core of what ICC provides. Services are as pinpoint as assisting in sales of specific products to the industry and as broad as overall process improvement in a roasting plant.

greatest StrengthsICC’s ability to work in all aspects of the industry both domestic and internationally make them a valuable ally for any business in the coffee industry. Years of experience in all facets of the supply chain give ICC a unique perspective their clients business needs.

industry ContributionsICC founder Rocky Rhodes is heavily involved in the coffee industry. He has published over 20 articles, assisted both SCAA and Coffee Quality Institute in class development and is a frequent Coffee Corps volunteer.

additional informationICC has helped many companies build their businesses through a focus on a quality product and selling to the upper end of the market that appreciates that quality.

ICC’s client base currently resides in the USA, Korea, Taiwan, China, Kenya, Rwanda and

Indonesia. Projects in these countries are divided into two distinct categories:

1) General Training. ICC offers Q-Grader Certification, R-Grader Certification and Roaster Certification classes. Classes are given both as open enrollment and private company events.

The core training offerings for ICC have been the Q-Grader and R-Grader certification courses. They have been given over15 times, in four countries. ICC founder, Rocky Rhodes, assisted in developing parts of Roaster Certification courses as well as the Q-Grader course work. These classes have been given as part of a large government contracts, for profit at commercial labs and even to private groups.

ICC also provides company specific training such as blending, roasting, and retail management systems.

2) Consulting. ICC has been involved with companies trying to export, import, wholesale, retail and market products. Other services include business model review and streamlining, lab certification and target marketing within the industry.

Clients cover a vast array of industry segments including:

•GreenCoffeeExporters

•GreenCoffeeImporters

•Roasters–Wholesale

•Roasters–Retail

•HotBeveragecupManufacturers

•TeachingLaboratories

•TradeAssociations (Foreign and Domestic)

•CoffeeQualityInstitute

ICC couples the years of business experience with years of coffee experience to be able to offer clients methods for improving quality but also to sell those products to a discerning marketplace.

Company ProfileInternational Coffee Consulting

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COMPANY NAMEWeldon Flavorings

CONTACT(502) 797-2937www.weldonflavorings.com

Coffee House Products Extracts and Flavorings, Syrups

Who is “Weldon Flavorings”?

Weldon Flavorings got its start in 1995 under the direction of owner, Dennis Weldon. Dennis became interested in

serving flavored coffee at his coffee cart operation at the Kentucky Exposition Center and private venues, and found no quality product on the market except flavored coffee beans and syrups used for flavoring specialty drinks, such as cappuccinos and lattes. Since he liked his coffee unsweetened and did not want to use syrups for flavoring coffee or purchase additional equipment to make several different pots of flavored coffee, Dennis became interested in the idea of having unsweetened coffee flavorings developed. After becoming acquainted with a local product developer our unsweetened coffee flavorings were born. Dennis and his wife, Brenda worked with the developing company to find just the right taste for each flavor. Since their coffee flavorings were first developed they have tried to stay true to the healthier concept of developing additional flavorings without adding sugar or artificial sweeteners. Seeing the growing weight problem in our country increase, they feel it is important for customers to be able to enjoy flavored drinks without having to worry about gaining weight.

Key ProductsTheir products include the unsweetened Coffee Flavorings and unsweetened Tea/Water flavorings. They are the sensible way to serve delicious flavored coffee and tea, any place and any time. These pure liquid flavorings are completely free of sugar, artificial sweeteners, creamers, powders, and syrups. Whether at home, in the office, or serving your customers, you can trust Weldon Coffee Flavorings to give a delicious cup of flavored coffee every time. Because these flavorings are not pre-sweetened, you can enjoy flavored coffee unsweetened or sweetened to your own taste. Since they first began, flavored coffee, cappuccinos and lattes, created with Weldon Coffee Flavorings, have been served on their own coffee carts to the enjoyment of their customers. Their One-Cup-At-A-Time flavored coffee concept

offers convenience, quality, cost savings, variety and ease of use.

Like their coffee flavorings their innovative tea/water flavorings are not pre-sweetened and contain no added sugar, artificial sweeteners, sodium or fats. They are highly concentrated and come in an easy to use pump bottle. Wonderfully refreshing in iced tea or water they come in a variety of flavors. Just swirl any of these fruity flavorings in your tea or water and drift away to a tropical island.

Greatest StrengthsThe versatility of Weldon Flavorings is probably its greatest strength. Weldon’s Coffee Flavorings can be used to make flavored coffee as well as flavored cappuccinos and lattes. Flavored Tea drinkers can have their tea the way they like it either sweetened

or unsweetened. Customers can now have their favorite drinks with their sweetener of choice.

Weldon Flavorings likes to tout their healthier cup of Flavored Coffee. Adding Weldon Flavorings is the healthy way to liven up any beverage. Their flavorings are pure liquid flavoring

that add that special taste to make any beverage more scrumptious without adding a lot of extra calories. And if that doesn’t get your attention they are also Gluten-free, contain no sodium benzoate, and are non-allergenic. Café owners serving Weldon Flavorings in their beverages can draw customers by appealing to their desire to have all their beverages be tastier and healthier.

Industry ContributionsCustomers finally have a choice. They no longer have to be satisfied with syrup flavored coffee or the flavor of the day. Weldon Flavorings is providing quality unsweetened Coffee and Tea flavorings for customers who don’t want a lot of

added calories or sweetness in their coffee and tea. Customers can have their flavored coffee and tea the way they like it, either unsweetened or sweetened with their condiments of choice.

Weldon Flavorings has also provided a variety of packaging in their products. Café owners and on-line customers can purchase sample sized bottles to try new products or larger refill bottles to buy a larger quantity of their favorites. The sample sized bottles flavor approximately 25 servings and are small

enough to be carried in your pocket or purse. The economical refill bottles flavor approximately 432 eight oz cups of coffee, which means you don’t have to order as often, saves on shipping costs and there won’t be as many bottles to recycle which helps the environment.

Key Advantages to ClientsCustomers can have their Flavored Coffee or Tea the way they like it, unsweetened or sweetened with their sweetener of choice. Weldon Flavorings doesn’t add a lot of extra calories to Flavored coffee or tea.

The Coffee Flavorings can be used in coffee, cappuccinos, and lattes.

Tea Flavorings can be used in hot tea, iced tea, and water.

Customers are no longer limited to the Flavor of the Day or syrup flavored coffee. Purchase of additional equipment is not necessary.

Pre-measured pump bottles allow for quick and accurate flavoring of coffee and tea.

Company ProfileWeldon Flavorings

“Weldon Flavorings is the sensible way to serve delicious Flavored Coffee & Tea!!So swirl the Flavor and Savor the taste of Weldon’s.”

19

“NEED A BOOST? 18 Unique Powdered Boosts Healthy Blended Beverages = Healthy Profits.”

ComPany nameAdd a Scoop™ by Smoothie Essentials™

ConTaCT(415) 382-6535www.smoothieessentials.com

Functional Food Beverage or Supplement

What is “Juice Bar Solutions, Inc.”?

Juice Bar Solutions, Inc. is family owned and staffed with personable and friendly folks. Pride,

integrity, and accountability are our fundamental values. A complete and synchronous product line is the result of a complete and synchronous team of people with a value system based on natural health, quality control, customer service, and consistency in our actions.

key ProductsEnergy is the top-selling boost followed closely by Antioxidant, Multivitamin, and Trim & Fit.

1.) The market has exploded with energy drinks lining the shelves of every store. Our Add a Scoop™ Energy Blend contains the same ingredients as Red Bull and 5-Hour Energy. Many consumers don’t like the taste of Red Bull and 5-Hour Energy. That’s the benefit of our product because the Add a Scoop™ Energy Blend is a flavorless boost that can be added to the blended beverage of their choice.

2.) Antioxidant Blend is an excellent source of Vitamins A, Vitamin C & Vitamin E. It is a select combination of vegetables and other natural plants that together form a high quality source of antioxidants.

3.) The Multivitamin Blend is a shortcut for those who skip taking a multivitamin tablet. It contains many trace minerals and vitamins, sufficient to compensate for anything missing in your regular diet. Again, these boosts are flavorless, which results in positive sales to those who would otherwise be choosy about flavor.

4.) Trim and Fit Blend is a versatile product that combines minerals, and natural herbs and plants to support you on your natural and healthy approach to fitness. Trim and Fit helps the body to metabolize fats.

5.) Another product very popular within the Add a Scoop™ brand is the Matcha Green Tea. Matcha is a special variety of green tea that is shade grown in certain parts of Japan. Shade slows down the growth, turning the leaves a darker shade of green and causes the production of amino acids that result in a premium tea, which provides natural energy and antioxidants. The Add a Scoop™ Matcha GT brand always wins the taste test over

the other brands, and is the very versatile base for Green Tea frappés, Green Tea lattes, and Green Tea smoothies.

greatest StrengthsWe are the ones who have taken the confusion out of adding boosts to your blended beverages. Instead of wondering how big of a scoop of antioxidant powder or energy powder, etc. to add to that blended beverage you’re selling, we’ve standardized the scoops into a convenient ‘one size fits all.’ Our product line brings your beverage bar up to the consumer demand for Health and Wellness and, as such, we maintain excellent product quality. Our boosts have no added sweeteners or flavors. We have achieved the best certifications, such as Kosher, Halal, Veg-Soc, GMO Free, etc. Adding a boost to a beverage is now standard in the juice bar, coffee shop, and smoothie bar industry. Consider taking your blended beverages to that next level. The expense of adding a boost to a drink is not an expense, but rather an opportunity to expand your profitability into the health and wellness-minded customer base.

industry ContributionsWe’ve been in the health and wellness industry for over 13 years. We’ve developed our boosts to be easy and convenient for you to use, and healthful for the consumer when added to a purchase. The consumer trends indicate a growing market demand for fast nutrition. If your coffee concept doesn’t lend itself well to the health-minded customer, you are missing out on a consumer demand that is actively seeking out coffee and juice bars that cater to the search for quick nutrition.

key advantages to ClientsThe Add a Scoop™ by Smoothie Essentials™ products are GMO free and taste-free. They are Kosher, Halal, and, Veg. Soc. certified. The shelf

stability for these powdered boosts is three years from the date of manufacture, and that allows the shop operator to test which products might be more popular in any given location. Historically, the consumer trends show that they prefer to invest in a health conscious diet in the interest of preventing illnesses. The Add a Scoop™ product line is the perfect way to promote to the health and wellness-minded consumer.

additional information How the product line came about: In the 1980’s and 1990’s David and Ellie Gross operated a chain of yogurt and smoothie bars in the San Francisco area. Their mission was to offer the healthiest and most beneficial beverages possible. In the interest of catering to the customers’ appetite for healthy foods, they began a search for supplement-boost products that they could add to their blended beverages. They sourced individual supplements such as ginseng, echinacea, and goldensea, and posted them on their menu board as add-ins. However, it became apparent that customers had no idea what these supplements were or their benefits. So, David and Ellie decided to combine

them together into various blends and give them names that explained the benefit. Energy Blend came about by adding B vitamins with taurine and ginseng. Adding echinacea with goldenseal to vitamin C became the base for Immune Support. Thus, David and Ellie devised a supplement-boost product line of their own. The goal was that each boost should include multiple ingredients, be taste-free, easy to use, and of uniform scoop size. The name for each boost would have to be descriptive of what benefit the boost provided. They came up

with a product line, put it to use in their shop, and made adjustments as needed until each product had seals of approval for Kosher, Halal, and various other good manufacturing processes. As time passed and users began experimenting with recipes, it came about that the boosts were being added to foods, as well as blended beverages and even to coffees. As a result, it came about that the boosts could be added to foods and coffees as well, so it was decided to change the product name from ‘smoothie’ essentials to the more flexible concept of ‘add a scoop.’

™Add a Scoop

Supplement-Boosts

Company ProfileJuice Bar Solutions, Inc.

20

ComPany nameSInGLE CuP ACCESSORIES, InC.

ConTaCT(855) 621-1222www.singlecupaccessories.com

Single Serve

What is “Single Cup Accessories, Inc.”?

The Single Cup Accessory is the special roaster and retailer’s new best friend, allowing them to capture back key market

share recently lost to K-Cup at home consumption.

Headquartered just outside of Portland, Oregon (“coffee city”), Single Cup Accessories, Inc. was founded to make the Keurig brewer more valuable by making the use of refillable brew filters (rather than K-Cup® packs) much easier. In October of 2013, after over two years of development, Single Cup AccessoriesTM introduced the Brew Cup Refilling Kit.

Single Cup Accessories loves the Keurig® single cup brewer, and apparently we’re not alone. In the last 15 months, Keurig® has sold 15,700,000 brewers! That’s over a million a month! Coffee drinkers love the convenience, speed, and the freshness of each cup of coffee from the Keurig® brewer. And now, Single Cup Accessories’ Brew Cup Refilling KitTM makes it EASY to get those benefits from your Keurig® brewer without using K-Cup®packs!

• Last year Keurig sold 8,400,000,000 (yes billion!) K-Cup® packs. That’s a lot of plastic going in to the landfill! As many as 10,000,000,000 K-Cups may be sold this year.

• K-Cup® packs are expensive. • Regional coffee roasters don’t put their coffee

into K-Cup® packs.• Many coffee drinkers want to use regular

ground coffee rather than “packs.”

These products were originally conceived in 2011 because throwing away K-Cup® packs was distasteful and environmentally unhealthy, but filling and cleaning a K-Cup pack sized refillable brew filter was cumbersome. It was clear that millions of people would be lured by the Sirens’ song of “Fast-Convenience,” but the environmental impact could be huge. Only if there was some way to get the “fast-convenience” without K-Cup® packs…

s at Single Cup Accessories, Inc. set to work to make accessory “tools” that would make the Keurig® K-Cup® style brewer even better, by utilizing refillable filters. The end goal was to

develop these “tools” so that they would work with any K-Cup® style refillable filter to limit waste to just mere coffee grounds.

By assembling a team of seasoned professionals and artists, and using the latest technologies in product design, prototyping, and packaging, Single Cup Accessories, Inc. has developed patented and patent pending products that meet this goal.

key ProductsThe solution to these K-Cup® pack problems is to use refillable brew filters. Refillable brew filters make it possible to enjoy the benefits of your Keurig® brewer without using K-Cup® packs. The Single Cup Accessories Brew Cup Refilling KitTM makes using refillable brew filters quick and easy:

• It eliminates the mess of spilled coffee when filling brew filters by hand.

• Makes brew filter clean-up a snap!

The Brew Cup Refilling Kit works with most K-Cup® style refillable brew cup filters and revolutionizes the way in which people use their Keurig® brewers.

The Brew Cup Refilling Kit consists of a patented Dispenser and a Cleaning Wand:

• The Dispenser holds enough coffee to fill approximately 12 brew filters. It dispenses coffee into the brew filter with the turn of a knob and it eliminates spilled coffee.

• The Cleaning Wand makes cleaning the used grounds out of a brew cup filter as easy as a flick of the wrist. Just tap the Cleaning Wand on the edge of a trashcan.

Company ProfileSingle Cup Accessories, Inc.

21

“You Love Your Keurig® Brewer.So Do We.”

COMPANY NAMESERVICE IDEAS, INC.

CONTACT(800) 328-4493www. serviceideas.com

Beverage Dispensing Equipment,Coffee Brewer - French Press, Distributor - Coffee Related Products, OCS Supplier

Who is “Service Ideas, Inc.”?

In 1946, Art Murray had a vision to improve the service in his own Murray’s Restaurant of Minneapolis and to share those ideas with fellow

operators. His ideas, innovation, and successes are the foundation of Service Ideas.

Many of Art’s early innovations continue to be used to this day, such as our Thermo-Plate™ Sizzle Platters and Thermo-Serv® Carafes. Designed in 1956, our Thermo-Serv® carafe revolutionized coffee service by offering a carafe with insulation to keep the beverages hot for up to three hours.

The innovative ideas of Art Murray continued with his son, Patrick Murray, who took over the reigns of Service Ideas in the 1970’s. In 1987, the New Generation® carafe was designed. As a result Service Ideas became the first manufacturer in the United States to produce a push button lid, making the product safer for customers and wait staff alike. From this successful innovation, products such as the Eco-Serv® and Aeroserv soon followed.

Pat was also passionate about airpots, and he worked closely with our vendors to expand our airpot offerings and accessories to allow for a more versatile work together set-up.

Throughout the years, Service Ideas has formed several partnerships with well-known international and national brands in an effort to provide the best of the best to our valued customers.

One of our longest partnerships is with Alfi®, who is celebrating 100 years of quality vacuum carafes this year. Alfi® is a German company that specializes in high quality carafes and vacuum bottles. Their flagship product, the Juwel, is one of the most easily recognizable and stylish carafes in their arsenal. Alfi®’s main driving force has always been in their exceptional quality. Five layers of insulation in their glass vacuum carafes provide the best heat retention on the market. Alfi®

products are also built to last, with most offering a five year warranty on insulation and a ten year warranty on spare parts. Alfi® is also very committed in their efforts to produce products with toxin-free materials that are recyclable.

Our partnership with Ze Pe allows us to bring the elegance and long tradition of quality buffet design to our line. All of their plastic containers are BPA Free, and their stainless is 18/10 steel.

We introduced finum®, a line of fine tea products, to our customers in 2008. Finum®, which was founded in 1845 by A. Riensch of Riensch & Held, has positioned itself as an inventive manufacturer of household filters and coffee/tea tools. Finum®’s attention to quality and convenience allows the brand to meet the contemporary minds of design-oriented and health-conscious people around the world, granting you as the customer a better tea experience.

Our recent partnership with Stanley® Commercial took place in 2010, which instantly expanded our NSF offerings for our customers. Stanley® Commercial combines new design solutions to common problems in both hot and cold beverage service, and all of their products are NSF Certified, one of the highest health and safety sanitation ratings available. The ErgoServ® line from Stanley® offers the perfect balance between practicality, durability, and stylish design. With its uniform look, ergonomic handle, no drip lip, commercial dishwasher safe construction, and five year warranty, the Stanley® line of products offer a range of items that work well together or separately in the commercial foodservice industry. We are very proud to be their exclusive North American distributor.

Last, but not least, we started a partnership with Craig Bahl of Steelforme Canada in 2012 that has evolved into Laserforme, a line of customizable, laser cut pieces that are crafted from 18/8 stainless steel. The Laserforme story is simple: while the rest of North America continues to outsource production, Laserforme is searching and finding unique ways to do more under one roof in Toronto, Canada. Their production philosophy is “modern craftsmanship,” which means that they utilize a good balance of the most advanced machines in the world along with the personal touch you would expect from a blacksmith. Laserforme uses batch production to allow them to custom make products in small production cycles.

In 2009, Patrick Murray stepped down as President

of Service Ideas, naming his daughters, Christina Brandt and Megan Blohowiak, as President and Vice President respectively.

One of our main goals as a company is to be your #1 provider of airpot and carafe beverage services. We took a big step towards this goal back in 2010, when in one year alone we added over 300 new beverage service products to our line. Since then, we have continued to grow our airpot and carafe offerings with items that have unique feature sets, fun designs, and attractive warranties and certifications.

The innovative Murray spirit didn’t stop with Pat. Tina and Megan took up the creative reigns with the introduction of perhaps our most well known Service Ideas exclusive product, the Flame Free™ Thermo-Urn™, a revolutionary product for large-scale beverage service that was five years in the making. Utilizing the same vacuum insulation technology as a stainless-lined carafe, our Thermo-Urn™ keeps beverages hot for six hours or more without the aid of external heat sources like fuel or electricity.

At Service Ideas, we aren’t just about the products that we sell; we also want to form a relationship with our customers. We pride ourselves on our same day response from our Customer Service Team, in addition to the fact that you get a real live person on the phone, not a phone tree. Whenever possible, we also try to meet with you face to face, whether it’s someone from our internal team, or one of our hundreds of sales representatives across North America.

We work hard to ensure that orders are entered the day they’re received and turned out within two business days. We also specialize in parts, lots and lots of parts! We want to ensure that your products will last, which is why all of our products undergo strict testing to make sure that they meet or exceed our standards.

Service Ideas is proud to be a third-generation family-run company and it is our hope that you will allow us to treat you just like you are a part of our family by partnering with us in the future.

Company ProfileService Ideas, Inc.

“A family company, Service Ideas has provided innovative, mutually profitable solutions to enhance and maintain the integrity of beverage and food service since 1946.”

22

ComPany nameinTerConTinenTal CoFFee TraDing inC.

ConTaCT(619) 338-8335www.ictcoffee.com

Green Coffee Importer,

Who is “interContinental Coffee Trading inc.”?

InterContinental Coffee Trading is a highly experienced and resourceful importer of top quality green coffee. With over 60 years

of trading experience, established producer relationships worldwide, and a comprehensive customer support system, we are rapidly becoming a go-to coffee source for roasters throughout North America and Europe.

ICT is the perfect blend of size and productivity, or as we like to say, “small enough to care and big enough to matter.” So if you’re looking for an accomplished coffee importer with a fresh approach to sales and service, the ICT team is standing by.

Our core customer commitment at ICT is providing you with exceptional coffees that are priced efficiently. That is job-one and our basic responsibility.

Equally important to us though, is that we go beyond “the basics” to fully deliver customer satisfaction. For us, this means elevating the total ICT customer care experience you have with us by providing unique service attention and involvement at every level of the transaction.

That is why we’ve established service systems and protocols designed on proactivity, prevention, and resolution; service support that is meaningful before the order, during the order, and at delivery. Whether that means providing everyday competitive pricing, express shipping coffee samples, providing instant freight quotes and ETA’s, offering a variety of payment options, or efficiently resolving issues on the spot, ICT is doing it.

greatest Benefits

Like you, we know that not all green coffee beans are created equal. That is why we invest significant time and energy visiting, studying, challenging and connecting with producers from around the world. Moreover, the ICT cupping method adheres to a set of strict and exacting standards in brewing and evaluation stages in order to ensure the interpretation integrity in all of our coffee assessments. And we’d love to have you join us sometime for a visit at one of our cupping sessions. Be prepared though as there are a couple of evaluation phrases that are never utilized during our cupping sessions: “good enough” and “not too bad”. Too many words for us; the coffee is either “exceptional” or it’s not.

In every interaction with us we want you to experience a confidence and peace of mind that someone cares as much as you do about getting it right in things both big and small.

Here are just a few of the things we are doing to make your customer experience the best it can be and perhaps, just maybe, make your job a heck of a lot easier:

• Weekly Specials• Instant and Discounted Freight Rates• Discounts on Cash Payments• Variety of Payment Options• Annual Customer Surveys• Customer Feedback & Servicing Platform• News From The Field• In-Depth Cupping Reviews

Our servicing support systems and tools are always evolving as we continue to find ways to bring you increased value. With your voice being the most

important factor in guiding our decisions, we make it easy for you to be heard through our 24/7 online feedback platform.

So whether it’s locating that hard to find coffee, tracking your orders, getting you fully informed on new coffees, or solving an issue before it becomes a problem, you can count on us to be a trusted partner every step of the way.

At InterContinental Coffee customer care isn’t a marketing line, separate department, or empty promise. At ICT, customer care is everyone’s job.

key Products

We import a wide variety of high quality coffees from most coffee producing countries worldwide. Our area of expertise is Indonesia, Central America, and Brazil.

greatest Strengths

Our greatest strength is delivering optimal service to our customers.

Company ProfileInterContinental Coffee Trading Inc.

“A family company, Service Ideas has provided innovative, mutually profitable solutions to enhance and maintain the integrity of beverage and food service since 1946.”

23

“The Difference is in the Detail.”

COMPANY NAMEDiedrich Manufacturing, Inc.

CONTACT(208) 263-1276www.diedrichroasters.com

Roasting Equipment & Supplies, Training Resources

Who is “Diedrich Manufacturing”?

The story of Diedrich Manufacturing Inc., Diedrich Roasters, is a story of philosophy and values, the evolving history of one of

the greatest names in coffee roasters in the world. From a small coffee farm in Guatemala to the manufacturing of a full line of roasting equipment, coffee has been an integral part of the Diedrich family culture for generations.

Having spent much of his youth on the family owned farm in Guatemala, Stephen Diedrich quickly gained a broad knowledge of the coffee industry. In 1980, he founded Diedrich Manufacturing, Inc. and developed his first IR-12 in-store coffee roaster one year later.

Incorporating a new design and utilizing infrared technology, Stephen took the art of coffee roasting to a higher level. This new roasting technology enabled complete and unsurpassed control over the roasting environment to maximize the flavor of all coffee varietals.

Key ProductsDiedrich Manufacturing Inc. offers two lines of roasters and accompanying equipment: the IR-Series and the larger, commercial CR-Series. Both lines of roasters use infrared burners and unique heat exchangers to provide thermally stable, clean hot air as the roasting medium. This technique minimizes the negative effects of contaminated burner gases on coffee.

IR-Series Roasters

Diedrich Manufacturing’s line of In-Store Roasters is perfect for those just getting started, as well as the experienced roast-master with established and/or changing production needs. The Diedrich IR Series Roasters allow you to roast small, sample batches, or at full capacity. The IR Series Roasters hold their value and compliment the ambiance of your shop. They are available in capacity ranges of 1kg, 2.5kg, 5kg, or 12kg.

CR-Series Roasters

Diedrich’s CR Series

Industrial Roasting Systems evolved from more than 40 years of building roasters. The Diedrich CR Roasting Systems have many unique features; including variable roasting and cooling air control, variable drum speed control, and can be custom built for your specialty roasting needs. The CR-Series includes roasters with capacity ranges of 25kg, 50kg, 70kg, 140kg, 210kg, 280kg, and higher.

Ancillary Equipment

Diedrich also manufactures Loaders, Destoners, Afterburners/Oxidizers, and Blending Mixers. These are available for both IR and CR Series systems. Each piece of equipment is sized according to the roaster and its specifications and may be purchased at the time of the original roaster order or at a later date.

Greatest StrengthsThe Diedrich Roaster is built to last a lifetime. The unique designs of Diedrich Roasters not only revolutionized what was possible within the roasting process, but they set the industry standard for aesthetics and craftsmanship. Diedrich Roasters are precise, American made roasters built to last, each dimension and specification articulated with the utmost attention to detail using the most advanced materials available. Each and every aspect of a Diedrich Roaster is suited in form and function to the maximum degree attainable.

Diedrich Roasters are clean burning and fuel-efficient. The Diedrich Roasters use 20-30 percent less gas than any other coffee roaster of a comparable hourly capacity, and allow for consistent flavor profiles, superb cupping quality, and easy cleaning.

Additional advantages of Diedrich Roasters are consistent flavor profiles, superb cupping quality, ease of cleaning and services, reduced operation costs, and completely handcrafted in the U.S.A.

Key Advantages to ClientsSince its origin, Diedrich Manufacturing has employed in its roasters a proprietary roasting technology that utilizes ceramic infrared burners and heat exchangers to not only dramatically

reduce noxious gas emissions and provide for a cleaner roasting medium, but also to make possible entirely new vistas of roasting capabilities through the precise control of the roasting process from start to finish.

Simply put, with a Diedrich Roaster, your operations are cleaner, you save on energy and labor costs, and you have the ability to create roast profiles unimaginable on other machines.

Industry Contributions Stephen Diedrich had the foresight to realize the potential this clean and efficient new burner technology could have in roasting coffee. Using clean hot air, the Diedrich Roasters reduce the negative effects that the contaminated burner gases have on the complex chemistry of coffee. Industries now search for “eco-friendly” alternatives for production, but Diedrich has been and remains ahead of its time.

Additional Information Diedrich is dedicated to the success of their customers and passionate about coffee. That is how Stephen Diedrich has attracted both national and international acclaim for over three decades conducting information-packed Diedrich Roasting Seminars. The three-day course is a combination of lecture and hands-on instruction for developing the perfect roast. From the purchase of green beans to cupping and roast profiling, Stephen’s expertise leads attendees through the coffee bean origins and history to roast profile development from start to finish.

Diedrich Manufacturing also offers their customers technical support, pdf. manuals for roasters made in the last 15 years, troubleshooting FAQ’s, and strives to keep a variety of parts and supplies in stock for your needs. For their customers with larger CR industrial roasting systems, onsite commissioning is also available.

Visit www.DiedrichRoasters.com to learn more about why Diedrich likes to say, “The Difference is in the Detail.”

Company ProfileDiedrich Manufacturing, Inc.

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“Stalkmarket is the leading supplier of 100% compostable plant-based coffee cups, lids, tableware, cutlery and food packaging. Simple Elegance - 100% Compostable - It’s all we do!”

ComPany nameAsean Corporation, StalkMarket, Inc.

ConTaCT(503) 295-4977www.stalkmarketproducts.com

Cup - Lids/Plugs/Stickers, Cups, Paper Products, Private Label, Restaurant/Foodservice

Who is “Stalkmarket”?

Asean Corporation, the parent of the Stalkmarket family of brands, (Stalkmarket, Jaya and Planet+) was founded in 1989,

and today has grown into one of the leaders of offering only 100% BPI (Biodegradable Products Institute) certified compostable products to the coffee retail industry and food service in general. From the humble beginnings in Portland, Oregon, the company now services customers worldwide with its every growing list of all natural single use tableware.

The company has maintained its focus on only offering the finest quality in products for the coffee industry, including the first ever BPI certified compostable hot cup lids for our Planet+ line. The lids make the use of standard Polystyrene and Polypropylene lids unnecessary for the coffee retailer who is striving to green up their own operations and moving away from the more petroleum based plastic resin products commonly found in the marketplace.

key ProductsStalkmarket paper tableware is made from 100% biodegradable compostable sugar cane fiber, a by-product of the sugar refining process. Our products are 100% tree and plastic free, made from sustainable resources, biodegradable, recyclable and home compostable. They are a natural alternative to styrofoam and plastics!

Additionally, they are microwaveable & freezer safe. Another bonus is that they are oil & cut resistant.

All Stalkmarket products are made utilizing either pre-consumer recycled fibers, or easily renewable plant based raw materials for all of its products. Coupled with their natural fully compostable end of life capabilities, they are one of the truly greenest and sustainable products on the market at prices that are competitive or on parity with the common standard poly products.

Also, many users are finding that by switching to fully compostable and renewable material products, they themselves are less susceptible to price swings due to raising oil and gas prices, whereas all natural and compostable products, have shown over time to be much more steady in their pricing when compared the to larger fluctuations of petroleum based products.

CompostabilityStalkMarket products can be disposed of or composted. When there is food residue on the plate, container etc. disposal of our products into the wet garbage stream is preferred, or ideally in a commercial composting facility.

Many municipalities direct their wet garbage (food waste) into composting operations. Products are made from Bagasse, the natural cellouse fibers that remain after sugarcane has been processed to remove all the liquid “juice” from the sugarcane stalk. Natural fibers such as these will biodegrade in the presence of heat, moisture, oxygen and microorganisms that feed on the fibers as part of their normal diets. There are no synthetic fibers used in StalkMarket products. StalkMarket’s Jaya and Planet + products use polylactic acid (PLA) and other biopolymers, that are also made of sustainable plant materials and industrially compostable. Our products break down extremely quickly in commercial composters. Even if our products end up in a landfill, they will still break down provided air and moisture are present, though the process may take significantly longer and greatly depends on how the landfill operates.

key advantages to ClientsThe Stalkmarket family not only has your hot beverage cup and lid needs covered, but also for the extras that your business may provide to your customers for their shop visit. Be it clear take containers, compostable cutlery, clear cups for those cold summer beverages, cold soda cups, hot soups, you name it, the list goes on. Stalkmarket is your partner to fill your needs for responsible single use tableware. 100% compostable. It is all we do. Call us today!

Company ProfileAsean Corporation, StalkMarket, Inc

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“From green coffee intake to roasted and ground coffee, Bühler offers state-of-the-art technologies along the value chain. Your coffee creations deserve the best.”

COMPANY NAMEBÜHLER INC.

CONTACT(905) 754-8389www.buhlergroup.com

Sorting & Grading Equipment, Conveying Equipment, Grinding Equipment, Roasting Equipment & Supplies

Who is “Bühler Inc.”?

Bühler is the global technology leader in food processing. For more than 40 years, Bühler has been building equipment for coffee

processing and complete coffee systems worldwide. Whether small, medium, or large-scale coffee operations, Bühler offers customized solutions that meet your individual needs. Our proven expertise spans the entire range of coffee processing, from green coffee intake, cleaning and sorting, handling, roasting, and grinding to even degassing. Bühler employs more than 10,000 people in 140 countries. With our global customer service organization, our coffee specialists are available whenever and wherever you need them. Customer satisfaction is Bühler’s top priority.

Key ProductsOur roasting technology sets new standards for flavor generation. It allows you to create your own unique traditional and non-traditional roasting profiles for optimal flavor characteristics and physical bean properties. With our various roaster models, sophisticated process control systems ensure safe operations and consistent results time after time. Our solutions always give top priority to energy efficiency, and environmental protection. Customized, reliable, and efficient solutions for cleaning and conveying ensure high quality and allow every single batch of coffee to be managed and tracked. Bühler is the global leader in optical sorting, such as the SORTEX A MulitVision, an advanced technology for achieving exceptionally high degrees of purity in green and roasted coffee beans for unparalleled quality in your products. Bühler grinders, such as the GrindDefine™, feature a modular design, cover the entire range of coffee

grinding applications, and ensure optimal and consistent particle size distribution in ground coffee. One-portion and capsule applications, as well as micro-fine grinding are among Bühler’s core areas of expertise.

Greatest StrengthsCoffee artisans inspire us and coffee processing is our passion. Bühler is your partner for innovative, complete coffee processing solutions. We invite you to transform beans into ultimate coffee sensations for your customers. Sophisticated processes ensure top product quality, but sophisticated doesn’t equal complicated. Our systems are highly efficient, easy to use, low maintenance, reliable, and extremely safe. With Bühler as your partner, we are at your side through technological challenges, as well as project execution, installation, commissioning, and commercial processing. Bühler is only satisfied when your plant delivers maximum performance and operates to your full satisfaction.

Corporate ValuesSpirit of Discovery: Our desire to know more.

The intelligence and enthusiasm to resolve complex challenges perfectly and make new discoveries along the way make us stand out from the crowd. Knowledge, engineering pedigree, commitment and perseverance, as well as the competencies that go hand in hand with these qualities, characterize the passion for research that has made Bühler an outstanding and innovative technology group, and that guarantees us a clear competitive edge in the long term.

Quality Leadership: We can still get even better.

If it’s made by Bühler it has to be the best. This never-ending demand is based on quality leadership that already exists or that we must achieve in future. In whichever areas we are involved, we fulfill this ambition through quantifiable, transparent quality goals, and open dialogue with our customers and partners. This enables us to deliver the performance we promise and thereby enhance our customers’ trust in us.

Focus on Solutions: We also build machines – among other things.

We understand that a customer’s profitability also has an affect on our business performance. Our efforts are therefore focused on increasing our customers’ levels of success. And because we always apply networked approaches to complex processes, we can work in a solution-oriented way to make improvements for our customers throughout the value chain. This gives us a clear performance advantage over straightforward machine manufacturers.

Globality: Wherever our customers are, so are we.

We are a global corporation with Swiss origins. Size, a worldwide presence and a multicultural team with a strong local presence make us a global player and give the company an advantage in terms of availability on the world market.

Key Advantages to ClientsProduction solutions for the coffee industry: engineering, technology, automation, maintenance, and other services from a single source – worldwide!

Additional Information

For North American Inquiries contact:Oskar RutishauserAccount Manager – Coffee Processing905-754-8389Oskar.rutishauser@buhlergroup.com

Company ProfileBühler Inc.

26

“iPad POS – Revolutionizing Cash Registers & Point of Sale Systems.”

ComPany name1STPayPoS®

ConTaCT(888) 638-7867www.1stPayPOS.com

Point of Sale System

Who is “1stPayPoS®”?

1stPayPOS® is an iPad Point-of-Sale system to better manage and grow your coffee shop. The Cloud-based ecosystem provides remote

access to powerful robust analytics and reports to increase your revenues and control costs. Your customers will be impressed with the elegant mod-ern design and improved customer service. Baris-tas will enjoy the intuitive easy to use interface which reduces employee training and promotes increased tips.

greatest Strengths1stPayPOS revolutionizes the concept of what a POS or cash register can provide. Our Cloud-based ecosystem with big data provides the small business owner access to analytics and decision making tools previously only available to large retailers. In real time, you can track your best selling items and make adjustments in product mix and profit margins to maximize your profitability; speed up the check out process with increased accuracy; control and monitor opening cash drawer and expected closing balances; and you can also easily record and track employee time and attendance. Employee permissions provide the proper controls to reduce errors and risk of certain transaction types.

Peace of Mind Security

1stPayPOS uses proprietary End-to-End Encryption technologies upon swiping the credit card to prevent exposing your customer’s card data to potential risk of theft. The security of your customer’s credit card data is of utmost importance. 1stPayPOS provides you the peace of mind to prevent exposing you to the loss of customers due to a security breach. All card data is masked throughout the system to provide utmost security.

Coffee Shop Features & Benefits

Categories: • Easily find & ring up items organized into

logical categories• Item search by category, item, SKU, price

Robust Sales & Comparative Analytics:• Sales by category & employee• Top selling items

• Sales by hour• ... and much more

Time Clock: • Track and monitor employee time &

attendance • Edit hours as needed• Reporting of hours per pay period

Gift Card: • Fully integrated proprietary gift card service• Standard or custom cards• Attracts new customers to grow your business

Modifiers to track specific order ingredients: • Single choice modifiers• Multiple add-on modifiers• No modifiers

Multiple Unlimited Printers:• Thermal receipt and impact two color ribbon

printers to support any configuration required for the receipt and to fulfill the order

Receipts:• Print, text, or email receipts

Discounts:• Offer percentage and dollar amount discounts

at both the item order level with expiration dates

Electronic Signatures & Receipts:• All receipts on file & easily retrieved

Cloud-Based Reporting: • Access from anywhere in real-time

Store and Forward:• Securely process credit cards when there is no

Internet connection

Cash Drawer Management: • Easily enter opening cash balance• Pay-outs & pay-ins• Cash sales• Easily track over / short ending cash balance Shift Management: • Accumulated Z reports

User-Based Permissions:• Open cash drawer without a sale

• Manager override• Control permission to process refunds, report

access, & more

Tip Processing & Reporting: • Easily track barista tips and make the tip pay-

outs• Process either counter tips or tip adjustment

form of tips

Cloud Server Backup:• Adding a new station will automatically

acquire your menu

Multiple Location Management:• Manage multiple store locations in one portal

End-to-End Encryption:• Proprietary credit card reader encryption to

safe guard your customer’s sensitive data

Free Application Updates:• No charge for new enhanced features and

software updates

Split Tender:• Process multiple forms of payment on the

same order

Other Payment Options: • Account for other payment types like checks,

etc.

Order Hold:• Start order and put on hold and recall later to

finish and process other orders in the interim

And Unlimited 24/7 Boutique Style US-Based Support with Inventory Management.

Superior Service

The dedicated U.S. based 1stPayPOS technical support team provides unlimited toll free phone, chat and email support to install, configure, and keep your business running smoothly.

Company Profile1stPayPOS®

27

“E.K. Taiwan is the leading and only supplier of the steep and release brewer. abid — Absolutely Best Idea Development

Who is E.K. Taiwan?

E.K. Taiwan is the inventor of the Clever Method of HandyBrew for tea maker. The business started in 1996. The company is a

team with the passion of developing innovations with the finest quality in ever lasting details. E.K. International Co., Ltd. wins 200 pieces of the world-wide patents and trademarks in many countries. abid is the first brand of the company. abid stands for the Absolutely Best Idea Development. Most people have the idea, but they lack a way to make it come true. Our team develops; we make the idea become reality. From the original idea to actually putting everything into writing, from applying for the patents to

designing the shapes, from creating the prototypes to molding tools, from importing plastic resins to plastic injections, from packing to QC controls, from marketing to exporting, we guarantee every step and make sure our products will be perfectly delivered to every one of our customers. This is how the company does as promised and how we aim to build positive reputations all over the world.

Key ProductsClever Coffee Dripper is our main product for the coffee industry. It is a steep and release brewer that can better extract via the direct immersion method. This innovation deserves the popularity because it produces high-quality, uniform extractions more easily than the traditional manual pour over methods.

In addition, the HandyBrew for tea maker concept is our main product line for the tea industry. It

is a steep and release brewer, and it shares the same technology as the Clever. Unlike the Clever that requires a paper filter to separate the coffee grounds, HandyBrew for tea maker has a built-in tea mesh filter. It can prepare a professional tea beverage easily and it is fun!

There are many kinds of the HandyBrew for tea maker in the market, which we did for different customers as a private label. It is a very successful and popular brewing concept. The beverage is easy to prepare, so the coffee or tea will be highly consumed.

Clever and HandyBrew are made by Eastman Tritan, using a trustable, patented high quality plastic. It is transparent, heat-resistant, and BPA-free. Clever and HandyBrew are tested as BPA free, and comply with the overall migration requirement according to European Regulation No. 2004/1935/EC, Article 3.

Greatest StrengthsWe can customize the needs of our customers. Based on our patent technology, we can do a little different development to suit every customer’s needs. The innovations that we have produced are perfect for long-term usage. We might not produce a lot by means of quantity, but we are and we will always be able to make sure every piece of our product is as good in quality as an art form.

Industry ContributionsHandyBrew for tea method is a powerful tool to tea preparation. It is an honor and we are proud that the concept is now well recognized. Because our private label customers are introducing the concepts in their stores, the rapid growth consumption of tea beverages is now a trend in the North America markets.

Our steep and release technology allows the consumers to follow the instructions step by step to produce a cup of excellent coffee or tea. Even an untrained consumer can prepare a uniform cup of specialty coffee or tea; therefore, it will encourages the consumption of roasted beans and loose leaf teas.

Additional InformationContinuous testing and amending certify every concept of our innovations, and we have made changes based on how to best fit the consumers’

needs when the innovations are in the possession of our consumers. HandyBrew for coffee at the DSF Method, DSF stands for Double Screened Filters, is the newest invented idea by the company, and it has already obtained the patents for many countries. It is an enhanced concept to the Clever Method in the coffee industry. While the Clever Method uses a paper filter, it produces an extremely clean cup of coffee. The HandyBrew for coffee using he DSF Method uses Double Screened Filters that produces a cup of clean coffee with a heavy body, and with unbelievable clarity.

The company claims that the HandyBrew for coffee using the DSF Method produces the coffee in the same amount of time, and that its product is something that not any metal filter coffee maker can do. The DSF Method is a tool that can produce high quality coffee for hot brewed coffee and cold brewed coffee. It is perfect for home use. The concept allows every household to brew a cup of excellent coffee or tea, both hot and cold. We expect more growth of specialty coffee and loose-leaf teas in the industry.

Company Profile E.K. INTERNATIONAL CO., LTD.

COMPANY NAMEE.K. INTERNATIONAL CO., LTD.

CONTACT+886 2 2720 6058www.handybrew.com

MANUFACTURER OF CLEVER AND HANDYBREW, THE

SUPPLIER OF THE STEEP AND RELEASE BREWER.

EVERYTHING WE DO IS PRODULY MADE IN TAIWAN.