Randall Baker is and independent Management Consultant with strategy development, solution design and implementation experience across the wealth management value chain

Randall Baker (Independent Consultant)

• 15 years management consulting and general management experience in the Australian Financial Services industry:- 6 years at Pacific Strategy Partners as a senior management consultant- 8 years at Macquarie Bank – Head of Strategy and Business Management for MQG Wealth Management- 1 year as an independent management consultant – IRESS global strategy review, CBA life insurance

strategy & PE Wealth Management entry strategies and commercial due diligence • Specialising in Wealth Management strategy development, design and implementation planning• Proven strategic problem solving skills (corporate and business unit), business planning and business process

reengineering

Contact Details: email: randall.baker@mgmt-consultant.com, mobile: 0408306425

Clients:

2007 2008 2009 2010 2011 2012 2013 2014 2015 2016

CBA Life Insurance Strategy

Suncorp GI Strategy

Suncorp GI Distribution

Strategy

KKR purchase of Cleanaway

MQG BFS Strategy &

Transformation

MQG S&O Consolidation

MQG CMT to CMA

MQG BFS Strategic Review

MQG Wealth Management

Strategy

MQG EU

MQG Direct Bank Strategic

Review

MQG Mortgages & Credit Card

Growth StrategyMQG Margin Loan sale to BOQ (LE)

MQG Marketing Transformation

MQG Scaled Advice MQG Proprietary

Wealth Transformation

Experience:

2006Carlyle:

StatePlus Commercial

DD

IRESS Global Strategy review

Capstone Management Consulting

Digitisation

Project Management

Industry Bench-marking

Strategy Development

M&A Due Diligence Advisory

Operational Improvement

Leveraging a combination of strategic management consulting and wealth management experience to provide practical solutions to issues of strategy and business improvement

Partnering with Sarah Brennan (formally Comparator) to provide extensive benchmarking and diagnostic services for Australian investment management, financial planning, platforms, life insurance and superannuation clients

Partnering with Mozaic Consulting to mobilise strategic recommendations through the provision of project management advisory and implementation services/resources

Partnering with organisations to resolve issues of strategy and business improvement, through the deployment of proven problem solving skills, deep industry expertise and practical solution design

Capstone Management Consulting Proposition

A proven partnership with T&C Consulting to provide commercial due diligence advisory services to Wealth Management and PE firms

Identification of operational and/or system infrastructure improvement opportunities across the wealth management value chain that deliver tangible bottom line impacts

Industry Partnerships:

Leveraging a combined understanding of the Wealth Management digital landscape, customer demand and business best practice to provide practical digital strategy development advice

• Head of Wealth Management Strategy and Business Management: Key (relevant) achievements during 8 years of employment include: Development of MQG Group’s retail financial services strategy and transformation program Development and implementation of the retail wealth management strategy encompassing the

entire wealth management value chain Development of the Financial Advice and MQG Direct (Bank and Wealth Management) strategy and

business model design Review and restructure of retail support and operations functions to optimise capacity & capabilities Identification and implementation of $20m (10%) of cost savings across retail wealth management

consisting of contract renegotiations, divestments, process improvements & other cost reductions

• Life insurance strategy review: Developed the life insurance 2020 strategy for a CommInsure in conjunction with all areas of the business including the business unit executive team, sales, marketing, product, actuaries, strategy and external SME. Delivery of this project included: An external market scan and company SWOT; Facilitation, agreement and business case development of strategic priorities; Provision of strategy documentation for the group’s Executive approval in December 2015

With significant relevant experience in the leading Australian financial service companies

• Global Strategy Review: Developed the global 2021 strategy for the retail and institutional wealth management and lending businesses across AUS, CAN, UK and RSA markets.

• Delivery of this project included: In depth review of global market and competitive trends (current and expected); Review of internal capabilities (Product & Technology, People, Client advocacy and corporate

capabilities) Development of group and regional strategies, financial forecasts and inorganic growth priorities Provision of strategy documentation for Board approval in October 2016

Engagement pricing is dependent on confirmation of project scope, delivery timing and resourcing support

• Commercial Due Diligence

$2.5-$3k/day

• Strategy Development

$2.0-$3.0k/day

• Post Merger Integration

$1.5-$2k/day

• Strategy Review/Articulation

$1.75-$2.25k/day

• Project Management

$1.5k/day

< 1 month 1-6 months 6+ months

Com

plex

ity

Project Tenure

Randall baker - Consulting Rates1,2

Note 1: A GST of 10% is applied to these rates 2: Additional expenses incurred in delivering consulting services (e.g. flights, benchmark reports, etc.) are incremental to these rates – All additional expense to be agreed prior to being incurred

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