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     Application Note 230

    INTRODUCTIONWith Ethernet continuing to evolve as the transport technology of choice, networks have shifted their focus from purely moving data toproviding entertainment and new applications in the interconnected world. Ethernet-based services such as mobile backhaul, business andwholesale services need to carry a variety of applications, namely voice, video, e-mail, online trading and others. These latest applicationsimpose new requirements on network performance, and on the methodologies used to validate the performance of these Ethernet services.

    This application note examines EtherSAM or ITU-T Y.1564, the new ITU-T standard for turning up, installing and troubleshooting Ethernet-based services. EtherSAM is the only standard test methodology that allows for complete validation of Ethernet service-level agreements(SLAs) in a single, significantly faster test, and with the highest level of accuracy.

    1. THE REALITY OF TODAY’S NETWORKSEthernet networks are now servicing real-time and sensitive services. By service, we are referring to the various types of traffic that the networkcan carry. Generally, all network traffic can be classified under three traffic types: best effort, real-time and high-priority. Each traffic type isaffected differently by the network characteristics and must be groomed and shaped to meet their minimum performance objectives.

    Table 1. Network traffic types

    To assure quality of service (QoS), providers need to properly configure their networks to define how the traffic inside will be prioritized.This is accomplished by assigning different levels of priority to each type for service and accurately configuring network prioritizationalgorithms. QoS enforcement refers to the method used to differentiate the traffic of various services via specific fields in the frames, thusprioritizing frames for certain services over other frames. These fields make it possible for a network element to discriminate between andservice high- and low-priority traffic.

    2. IMPORTANCE OF SLAA service-level agreement (SLA) is a binding contract between a service provider and a customer, which guarantees the minimum performancethat will be assured for the services provided. These SLAs specify the key forwarding characteristics and the minimum performance guaranteedfor each characteristic.

    Table 2. Key performance indicators (KPIs) for various traffic types

    EtherSAM: THE NEW STANDARD IN ETHERNET SERVICE TESTING

    By Thierno Diallo and Marquis Dorais, Product Specialists, Transport and Datacom Business Unit

    Traffic Type Main Applications Examples of Services

    Best-Effort Data Non real-time or data transport

    - Data- Internet access- FTP download /upload- Server, storage applications

    Real-Time Data Real-time broadcast that cannot be recreated once lost

    - VoIP- IPTV. video on demand- Internet radio, TV- Internet gaming- Videoconference

    High-Priority Data Mandatory traffic used to maintain stability in the network 

    - OAM frames- Switching/routing control frames- Network synchronization such as

    SyncE, 1588v2

    Key Performance Indicators

    Best-Effort Data

    (Internet Access) Real-Time Data High-Priority Data

    CIR (Mbit/s) (green traffic) 2.5 5 10

    EIR (Mbit/s) (yellow traffic) 5 0 5

    Frame delay (ms)

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    Customer traffic is classified into three traffic classes, and each is assigned a specific color: green for committed traffic, yellow for excesstraffic and red for discarded traffic.

    ›  Committed information rate (CIR), or green traffic: refers to bandwidth that is guaranteed available at all times for a specific service; forgreen traffic, minimum performance objectives (i.e., key performance indicators or KPIs) are guaranteed to be met.

    ›  Excess information rate (EIR), or yellow traffic: refers to excess bandwidth above CIR that may be available depending on network loadingand usage; for yellow traffic, minimum performance objectives are not guaranteed to be met.

    ›  Discarded, or red traffic: refers to traffic that is above the CIR or the CIR/EIR rate, and that cannot be forwarded without disrupting other

    services; red traffic is therefore discarded.

    Table 3. Traffic Classes

    2.1 KEY PERFORMANCE INDICATORSKPIs are specific traffic characteristics that indicate the minimum performance of a particular traffic profile. Under green traffic condition,the network must guarantee that these minimum performance requirements are met for all forwarded traffic. Typical KPIs include:

    2.1.1 BandwidthBandwidth refers to the maximum amount of data that can be forwarded. This measurement is a ratio of the total amount of traffic forwardedduring a measurement window of one second. Bandwidth can either be “committed” or “excess”, with different performance guarantees.

    Bandwidth must be controlled, because multiple services typically share a link. Therefore, each service must be limited to avoid affectinganother service. Generating traffic over the bandwidth limit usually leads to frame buffering, congestion and frame loss or service outages.

    2.1.2 Frame Delay (Latency)Frame delay or latency, is a measurement of the time delay between a packet’s transmission and its reception. Typically, this is a round-trip measurement, meaning that it simultaneously calculates both the near-end to far-end, and the far-end to near-end directions. Thismeasurement is critical for voice applications, as too much latency can affect call quality, leading to the perception of echoes, incoherentconversations or even dropped calls.

    2.1.3 Frame LossFrame loss can occur for numerous reasons, such as transmission errors or network congestion. Errors due to a physical phenomenon canoccur during frame transmission, resulting in frames being discarded by networking devices such as switches and routers based on the framecheck sequence field comparison. Network congestion also causes frames to be discarded, because networking devices must drop framesto avoid saturating a link in congestion conditions.

    2.1.4 Frame Delay Variation (Packet Jitter)Frame delay variation, or packet jitter, refers to the variability in arrival time between packet deliveries. As packets travel through a network,they are often queued and sent in bursts to the next hop. Random prioritization may occur, resulting in packet transmission at random rates.Packets are therefore received at irregular intervals. This jitter translates into stress on the receiving buffers of the end nodes, which mayresult in buffers becoming overused or underused in the event of large swings of jitter.

    Real-time applications such as voice and video are especially sensitive to packet jitter. Buffers are designed to store a certain quantity ofvideo or voice packets, which are then processed at regular intervals to provide a smooth and error-free transmission to the end user. Toomuch jitter will affect the quality of experience (QoE), because packets arriving at a fast rate will cause the buffers to overfill, resulting in

    packet loss. Packets arriving at a slow rate will cause buffers to empty, leading to still images or sound.

    3 CURRENT TESTING METHODOLOGY: RFC 2544RFC 2544 has been the most widely used Ethernet service testing methodology. This series of subtests provides a methodology to measurethroughput, round-trip latency, burst and frame loss.

    It was initially introduced as a benchmarking methodology for network interconnect devices in the lab. However, since RFC 2544 was ableto measure throughput, burstability, frame loss and latency, and because it was the only existing standardized testing methodology, it wasalso used for Ethernet service testing in the field.

    While this testing methodology provides key parameters to qualify the network, it is no longer sufficient in terms of fully validating today’sEthernet services. More specifically, RFC 2544 does not include all required measurements, such as packet jitter, QoS measurement andmultiple concurrent service levels. Additionally, since RFC 2544 requires the performance of multiple, sequential tests to validate completeSLAs, this test method takes several hours, proving to be both time consuming and costly for operators. It is now a requirement to simulateall types of services that will run on the network and simultaneously qualify all key SLA parameters for each of these services.

    Trafic Class Bandwidth Perfomance Objective KPI Level

    Green traffic 0 to CIR Guaranteed forwarding KPIs are guaranteed

    Yellow traffic CIR to EIR Best effort KPIs are not guaranteed

    Red traffic > EIR or CIR Discarded traffic Not applicable

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    4 REVOLUTIONARY TESTING METHODOLOGY: ETHERSAM (ITU-T Y.1564)To resolve issues with existing methodologies, the ITU-T has introduced a new test standard: the ITU-T Y.1564, which is aligned with therequirements of today’s Ethernet services. EXFO was the first to implement EtherSAM—the Ethernet service testing methodology based onthis new standard—into its Ethernet testing products.

    EtherSAM enables complete validation of all SLA parameters within a single test to ensure optimized QoS. Contrary to other methodologies,it supports new multiservice offerings. In fact, EtherSAM can simulate all types of services that will run on the network, and simultaneouslyqualify all key SLA parameters for each of these services. It also validates the QoS mechanisms provisioned in the network to prioritize thedifferent service types, resulting in more accurate validation, and much faster deployment and troubleshooting. Moreover, EtherSAM offersadditional capabilities, such as bidirectional measurements.

    EtherSAM (ITU-T Y.1564) is based on the principle that the majority of service issues are found in two distinct categories: a) in theconfiguration of the network elements that carry the service, or b) in the performance of the network during high load conditions whenmultiple services cause congestion.

    4.1 SERVICE CONFIGURATIONForwarding devices such as switches, routers, bridges and network interface units are the foundation of any network because theyinterconnect segments. These forwarding devices must be properly configured to ensure that traffic is adequately groomed and forwardedin accordance with its service level agreement.

    If a service is not correctly configured on a single device within the end-to-end path, network performance can be greatly affected. This maylead to service outage and network-wide issues, such as congestion and link failures. Therefore, a very important part of the testing effort

    is to ensure that devices are properly configured and able to handle the network traffic as intended.

    4.2 SERVICE PERFORMANCEService performance refers to the ability of the network to carry multiple services at their maximum guaranteed rate without any degradationin performance; i.e., KPIs must remain within an acceptable range.

    As network devices come under load, they must make quality decisions. They must prioritize one traffic flow over another in order to meet theKPIs of each traffic class. This is necessary because as the amount of traffic flow increases, so does the likelihood of performance failures.

    Service performance assessment must be conducted over a medium- to long-term period, because problems typically occur in the longterm and will probably not be seen with short-term testing.

    The focus of EtherSAM (ITU-T Y.1564) is therefore threefold:

    ›  First, the methodology serves as a validation tool. It ensures that the network complies with the SLA by ensuring that a service meets itsKPI performance objectives at different rates, and within the committed range.

    ›  Second, the methodology ensures that all services carried by the network meet their KPI performance objectives at their maximumcommitted rate. This proves that under maximum load, the network devices and paths are able to service all the traffic as designed.

    › Third, service performance testing can be performed over medium- to long-term test periods to confirm that network elements are ableto properly carry all services while under stress during a soaking period.

    5 ETHERSAM: TESTS AND SUBTESTSEhterSAM is comprised of two tests: the service configuration test and the service performance test. The frame size used for the serviceconfiguration test and the service performance test can be constant, or a distribution of multiple frame sizes. The ITU-T Y.1564 has defineda variable frame-size sequence format named EMIX, or Ethernet Mix. The EMIX frame sequence format can be configured from two toeight frames, with configurable frame sizes ranging from 64 to 16000 bytes. EMIX’s main purpose is to emulate real-life network traffic anduncover potential issues that may not arise when testing with a constant frame size.

    5.1 SERVICE CONFIGURATION TESTThe service configuration test is a per-service test that verifies the bandwidth and performance requirements of a specific service, as definedby the user. The process follows three key phases and monitors all performance indicators during these steps to ensure that they are allmet at the same time.

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    5.1.1 Phase 1: Minimum Data Rate to CIRIn this phase, bandwidth for a specific service is ramped up from a minimum data rate to the committed information rate (CIR). This ensuresthat the network is able to support this specific service at different data rates while maintaining the performance levels. It also provides asafe and effective way to ramp up utilization without overloading a network in the event that the service is not configured correctly.

    As the service is gradually ramping up to the CIR, the system automatically measures KPIs at each step to ensure that the minimumperformance objectives are always met. For this phase to pass, all performance objectives must be met at each step all the way up to CIR.

    5.1.2 Phase 2: CIR to EIR

    In this phase, the service is ramped up from the CIR to the excess information rate (EIR). This ensures that the service’s EIR is correctlyconfigured, and that the rate can be attained. However, as per accepted principles, performance is not guaranteed in the EIR rates; therefore,no KPI assessment is performed.

    At this stage, the system only monitors the received throughput. Since EIR is not guaranteed, bandwidth may not be available for all trafficabove the CIR. A pass condition corresponds to the CIR as the minimum received rate and the EIR as a possible maximum. Any measuredrate below the CIR is considered as having failed.

    5.1.3 Phase 3: Traffic Policing TestOne of the attributes of packet transport is the capability to handle bursty traffic. EIR can occur in conditions of burst, or conditions thatsurpass the commited bandwidth, and this usually leads to discarded traffic.

    In this step, traffic is sent above the EIR, and the received rate is monitored. At the very least, the CIR must be forwarded. The EIR trafficshould be forwarded depending on the availability of resources. Any traffic above this maximum should be discarded in order to avoidoverloading the network. If the traffic received exceeds the EIR, this means that a device is not properly configured and a fail condition willbe signaled.

    • Service is ramped up fromminimum value to CIR rate

    • At each step, KPIs aremeasured and validatedagainst pass/fail criteria

    • Rx rate = Tx rate• KPIs within SLA

    • Rx rate < Tx rate• Any KPI fails

    CIR Pass/Fail Criteria:

     √ CIR

       B  a  n   d  w   i   d   t   h   (   M   b   i   t   /  s   )

    1 to 60 seconds Time (s)

    • Service is tested at EIR

    • KPIs are not guaranteed

    • Pass/fail basedon Rx throughput

    EIR Pass/Fail Criteria:

    • CIR ≤ Rx rate ≤ CIR+EIR

    • Rx rate  CIR+EIR

     √ CIR

    CIR+EIR  Discard

       B  a  n   d  w   i   d   t   h   (   M   b   i   t   /  s   )

    1 to 60 seconds Time (s)

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    These three phases are performed per service; therefore, if multiple services exist on the network, each service should be tested sequentially.This ensures that there is no interference from other streams, and that the bandwidth and performance of the service alone are measuredspecifically.

    At the end of the Ethernet service configuration test, the user has a clear assessment of whether the network elements and path have beenproperly configured to forward the services while meeting minimum KPI performance objectives.

    5.1.4 Phase4: Burst TestingThe burst test is a subtest within the service configuration test. In the context of SLA assessments, the objective of burst testing is to verifythat the expected burst size can be transmitted through the network equipment with minimal loss. The bandwidth profile of the networkequipment contains attributes of committed burst size (CBS) and excess burst size (EBS) that service providers should test at the time ofservice activation to verify proper attribute configuration.

    The most common protocol used today to transport data in IP-based networks is transmission control protocol (TCP). TCP is a burstyprotocol by nature. Therefore, it is very useful for service providers to perform burst testing for TCP-based applications such as FTP, HTTPand e-mail services during their service turn-up and troubleshooting phases.

    The burst test phase is composed of two parts, the CBS and EBS test. The CBS is the number of allocated bytes available for burststransmitted at rates above the CIR while meeting the SLA requirements. The EBS is the number of allocated bytes available for burststransmitted at rates above the CIR+EIR while remaining EIR-conformant. The following graphs show examples of the CBS and EBS bursttest sequence.

    Figure 1. CBS and EBS burst test sequences

    Because the CBS and EBS attributes on the network equipment may be configured differently for each service direction, testing CBS and

    EBS in a round-trip configuration (one end in loopback) has little to no value. It is essential that these parameters be tested independentlyfor each service direction.

    Leveraging EXFO’s simultaneous bidirectional testing, network operators can stress and emulate real-life network traffic during their serviceturn-up and troubleshooting phases. This is truly the only way to accurately test and validate proper network configuration and operation—especially when testing with a bursty traffic type such as the previously mentioned TCP.

    Along with the CBS and EBS burst size, the burst sequence parameters are fully configurable on EXFO’s NetBlazer and PowerBlazerseries, as shown in the diagram below.

    Figure 2. Burst sequence parameter configuration

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    5.2 SERVICE PERFORMANCE TESTWhile the service configuration test concentrates on the proper configuration of each service in the network elements, the service performancetest focuses on the enforcement of the QoS parameters under committed conditions, replicating real-life services.

    In this test, all configured services are generated at the same time and at the same CIR for a soaking period that can range from a fewseconds to a maximum of 30 days. During this period, the performance of each service is individually monitored. If any service fails to meetits performance parameters, a fail condition is signaled.

    The combination of these two tests provide all the critical results in a simple and complete test methodology. The service configurationtest quickly identifies configuration faults by focusing on each service and how it is handled by the network elements along the paths. Theservice performance test focuses on the network’s capacity to handle and guarantee all services simultaneously. Once both phases havebeen successfully validated, the circuit is ready to be activated and placed into service.

    5.3 ETHERSAM TEST TOPOLOGIES: LOOPBACK AND BIDIRECTIONAL (DUAL TEST SET)EtherSAM can also perform round-trip measurements with a loopback device. In this case, the measured value reflects the average of bothtest directions, from the test set to the loopback point and back to the test set. In this scenario, the loopback functionality can be performedby another test instrument in Loopback mode, or by a network interface device (NID) in Loopback mode.

    The same test can also be launched in Dual Test Set mode. In this case, two test sets, one designated as local and the other as remote, areused to communicate and independently run tests simultaneously for each direction. This provides much more precise test results, such asindependent assessment per direction and the ability to quickly determine which direction of the link is experiencing failure.

    It is important to point out that EXFO’s EtherSAM test application performs a simultaneous bidirectional test, which means that traffic is activein both directions simultaneously. Testing today’s advanced network paths simultaneously in both directions is crucial. This emulates real-life network traffic, and can uncover network equipment configuration issues that could go undetected with non-simultaneous bidirectionaltesting. Furthermore, performing simultaneous bidirectional testing significantly reduces costs by decreasing test time by 50%.

    Figure 2. Round-trip topology and simultaneous bidirectional 

    Round-Trip Topology Simultaneous Bidirectional  

    eNode B

    FTB-880

    FTB-880

    RNC

    S-GW

    Customer A

    Customer B

      B  i d  i  r e

     c  t  i o  n a

      l

      (   T  h e

      o  n  l  y   t

      r  u e   w a

      y   t o   t e

     s  t

      a   n e  t  w o

      r  k   !   )

    Metro Ethernet

    Network/PTN

    eNode B

    FTB-880

    FTB-880

    RNC

    S-GW

    Customer A

    Customer B

    Metro Ethernet

    Network/PTN

      L o o  p  b a

     c  k 

    • KPIs within SLA per service

    • Any KPI fails

    Service Test Pass/Fail Criteria:

     √ 

    CIR Service 3

    CIR Service 2

    CIR Service 1

    Service 1

    Service 2

    Service 3

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    6 BENEFITS OF ETHERSAM (ITU-T Y.1564)EtherSAM provides numerous benefits to service providers offering mobile backhaul, commercial and wholesale Ethernet services.

    6.1 MEASUREMENT OF ALL KPIs IN A SINGLE TESTWhile existing methodologies like RFC 2544 only provide the capability to measure the maximum performances of a link, EtherSAM usesa validation approach in which KPIs are measured and compared to expected values for each service. This approach focuses on proving

    that KPIs are met while in guaranteed traffic conditions.

    Table 4. RFC 2544 vs. EtherSAM 

    6.2 SIGNIFICANTLY FASTERThe RFC 2544 methodology uses a sequential approach, where each subtest is executed one after the other until they have all been completed,making it a time-consuming procedure. Additionally, the completion of a subtest relies heavily on the quality of the link. If it experiences many eventsthat cause frame loss, test time dramatically increases. This approach introduces inconsistent delays in the test process, because there is no clearway to determine how long a subtest will last. Furthermore, the RFC 2544 subtest cycles through a distribution of frame sizes, which increases thetotal test time.

    In opposition, EtherSAM uses a defined ramp-up approach in which each step takes an exact amount of time. Because a pass/fail condition is basedon KPI assessment during the step, link-quality issues are quickly identified without increasing test time. Each step can be configured from one tosixty seconds, with a default of five seconds. This approach is much more efficient, because it produces valid results in a very short amount of time ascompared with the RFC 2544 algorithm.

    Based on an equivalent test configuration for a single service, RFC 2544 takes 20 minutes to complete a throughput/latency cycle, whereas EtherSAMtakes 25 seconds to complete the entire network configuration test while providing more KPI statistics. This represents a 98% gain in test time. 

    Here is a comparison of the RFC 2544 throughput methodology and the EtherSAM service performance test for a similar service:

    KPI RFC 2544 EtherSAM

    ThroughputRFC 2544 makes no distinction between committed and excess traffic,so it always tests the EIR, where performance is not guaranteed by an SLA.

    EtherSAM clearly tests the CIR, the EIR and discard traffic conditions, ensuringthat the rate-limiting and traffic-shaping functions are correctly configured onnetwork elements.

    Frame Loss

    Frame loss assessment is based on rate distribution, meaning that frames aregenerated at specific intervals of transmission rates. This does not fit with thecommitted and excess profiles, because these key thresholds are not coveredby the frame loss distribution.

    Frame loss is constantly assessed during the committed phase, ensuring thatany loss is quickly identified. This is performed during the throughput test, thusreducing the test time required to validate a service.

    Frame DelayFrame delay is based on the measurement of a single frame during a test time.This approach does not take into account any variation or peak that can occurduring a long test time.

    EtherSAM measures latency on all generated frames, and provides the peaklatency and average latency during the committed range. This ensures thatany inconsistency or threshold crossing in the committed range is identified,providing the true latency characteristics of a service.

    Frane Delay

    VariationRFC 2544 does not measure this KPI. Another test is required.

    EtherSAM automatically measures this KPI during the committed phase, ensuringthat real-time services are prioritized and forwarded within specifications.

    Trial Tx Rate Pass/Fail

    1 100% Fail

    2 80% Fail

    3 40% Pass

    4 60% Pass

    5 70% Pass

    6 75% Pass

    7 77.5% Fail

    8 76% Fail

    9 75% Pass

    Validation 75% Pass

    1 2 3 4 5 6 7 8 9 10

           T

           h     r     o     u     g       h     p     u       t

    Step

    RFC2544

    Table 5. Test time for RFC2544

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    Trial Tx Rate Notes

    1 50% CIR

    Green traffic2 75% CIR

    3 90% CIR

    4 CIR

    5 EIR Yellow traffic

    6 Traffic policing Red traffic

    1 2 3 4 5 6

            T        h      r      o      u      g        h      p      u       t

    Step

    EtherSAM

    Table 6. Test time for EtherSAM 

    Method Test Time per Frame Size Test Time for Seven Standard Frame Sizes

    RFC 2544 10 x 5 seconds = 50 seconds 50 x 7 = 5 minutes 30 seconds

    EtherSAM 6 x 5 seconds = 30 seconds 30 x 7 = 3 minutes 30 seconds

    6.3 MULTISERVICE CAPABILITIESAs described earlier, the majority of Ethernet services deployed today include multiple classes of service within the same connection. Forexample, 3G mobile backhaul services typically comprise four classes of service, while 4G LTE backhaul has seven. A major drawbackof the RFC 2544 is the fact that it can only test a single service at a time. This implies that the RFC 2544 test must be relaunched for allservices during a configuration test. Combining the need to repeat the test per distribution with the time it takes to complete a single cycle,RFC 2544 inefficiently increases test time.

    In comparison, EtherSAM individually cycles through the different services, providing quick assessment of the service configuration. Thisdramatically reduces the total test time of multiple services. In a typical three-service performance test scenario, the total RFC 2544 testtakes around one hour, while the same assessment with the same frame size using EtherSAM takes nine minutes.

    Three Service RFC2544 Test

    Three service EtherSAM Test

    Table 7. Three service EtherSAM tests

    RFC 2544 Service 1

    20 minutes

    RFC 2544 Service 2

    20 minutes

    RFC 2544 Service 3

    20 minutes

    Service 1 Service 2 Service 3

    3 minutes 3 minutes 3 minutes

    Method Test Time per Service Test Time for three services

    RFC 2544 20 minutes per service 60 minutes for three services

    EtherSAM Service

    Configuration3 minutes per service 9 minutes for three services

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    6.4 MORE REPRESENTATIVE OF REAL-LIFE CONDITIONSThe worst-case scenario for a network is handling multiple traffic types during a congestion period. During these high-stress conditions,network equipment must perform prioritization in accordance with the configured SLA.

    Since RFC 2544 only tests one stream at a time and each service individually, it cannot simulate worst-case scenarios.

    The EtherSAM service subtest can generate all configured services at the same time, providing the ability to stress network elements and data

    paths in worst-case conditions. The service performance test provides powerful test results, since all KPIs are measured simultaneously forall services with clear pass/fail indication and identification of failed KPIs. This ensures that any failure or inconsistency is quickly pinpointedand reported, again contributing to an efficient and more meaningful test cycle.

    7 ETHERSAM TEST SCENARIOSEtherSAM can be used for a number of test applications:

    Table 8. EtherSAM test applications

    Test Application Purpose Benefits of the EtherSAM Methodology

    Lab/Production › Testing new equipment before deployment

     › Testing major configuration changes

     › The network configuration test quickly determines if the newequipment or the configuration change is performing as expected foreach service.

     › The service performance test provides full load analysis by testingmultiple services simultaneously, and ensuring that all services meet theirguaranteed performance objectives.

    Service Turn-Up

     › Validating the SLA before turning up a service

     › Issuing a birth certificate before delivering a circuitto a customer

     › Gathering performance metrics for traceability

    › EtherSAM ensures that services are correctly configured beforeturn-up, when the available testing window is at its minimum.

     › Subtests can be used for SLA verification and proof of performancefor customers.

     › A detailed test report ensures the traceability of performance results in theevent of trouble tickets; it also serves as a birth certificate for new circuits.

    Troubleshooting

     › Resolving service tickets or ensuring that customercomplaints are received

     › Fixing degradations identified by the monitoringsystem

    › EtherSAM can be used as a troubleshooting tool to quickly identifywhich service/KPI is failing on a link.

     › EtherSAM is available on fixed and portable test instruments, providingfield technicians with more flexibility.

     › Technicians can test from any location.

     › Once a fix is completed, EtherSAM can be used to validate the newconfiguration and ensure that existing services have been maintained.

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    7.1 LOOPBACK TEST SCENARIOThe simplest EtherSAM test scenario is the loopback test, where EtherSAM testing is performed from test devices to loopback points placed at key locations.The loopback ecosystem includes three elements.

    7.1.1 Centralized Test PointsEXFO’s BV-3100 in-network, multifunction service assurance verifier, are typically located at fixed test points, such as in the central office and data centers.

    They provide centralized access to integrated turn-up, monitoring and troubleshooting capabilities.

    7.1.2 Portable Test Equipments

    Portable test devices bring powerful testing capabilities directly to the field and customer sites. These devices include:

     › FTB-8510B and FTB-860 Gigabit Ethernet Test Module

     › FTB-8510G, FTB-860G and FTB-880 and 10 Gigabit Ethernet Test Modules

    › FTB-8130NGE and FTB-88100NGE Power Blazer Next-Generation Multiservice Test Module

    7.1.3 Loopback DevicesLoopback devices offer responder capabilities to complete round-trip testing. These devices, which provide wire-speed capabilities and perform addressswapping to maintain integrity in the network, include:

    › Dedicated loopback points such as EXFO’s ETS-1000L Ethernet Loopback Device

    › Portable devices with loopback capabilities up to 10 Gbit/s such as EXFO’s FTB-860GL Ethernet Test Set

    › Dedicated responders such as EXFO’s BV10 Performance Endpoint Unit

      Figure 3. Testing with a loopback device

    4G/LTELoopback with dedicated

    loopback device

    Loopback with network

    demarcation device

    Internet

    BV-3100

    BV-10

    BSC/RNC

    ETS-1000L

    FTB-860GL Loopback with

    portable unit

    eNodeB

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    7.2 BIDIRECTIONAL (DUAL TEST SET) TEST SCENARIOThe dual test-set approach is a more accurate test scenario. In this case, two units perform an asymmetrical SLA measurement, providingEtherSAM results per direction. This scenario’s main strength is that it quickly pinpoints which direction has not been configured properlyor is at fault, while providing performance metrics per direction.

    Results from both directions are sent and displayed on the local unit. This ensures that the entire test routine can be completed by a singletechnician in control on a single unit, providing shorter test times and reduced manpower. This flexibility also guarantees that different units

    can be set as remote units. The most interesting scenario is a centralized unit that is always configured as a remote unit with fixed addresses.The carrier can simply dispatch one field technician to the test site. The tester will then quickly and efficiently execute service turn-up andburn-in without requiring an extra worker at the central office.

    The dual test-set approach also provides the capability needed to segment the network and quickly pinpoint the direction in which issuesoccur. This is especially important where bandwidth is different between the upstream and downstream direction. In such cases, using aloopback tool will always yield the same results. The measurement will be affected by the lowest throughput, and the test results will notshow that one direction has a higher performance than the other. The same scenario will occur if a network misconfiguration is present inonly one direction of the service. Depending on the error, the problem will not be identified with round-trip measurements. This often resultsin customer complaints and additional truck rolls.

    With the dual test-set approach, both directions are independently analyzed simultaneously and pass/fail results are provided per direction,yielding the highest level of confidence in service testing at the lowest cost.

    This test scenario requires two test units, which can include:

     Centralized test points: These instruments, such as EXFO’s RTU-310/310G IP Services Test Heads, are typically located at fixed testpoints such as in central offices and data centers. These instruments provide centralized access to test capabilities.

    ›  Portable test devices bring powerful testing capabilities directly to the field and customer sites. These devices include:

      FTB-8510B and FTB-860 Gigabit Ethernet Test Module

      FTB-8510G, FTB-860G and FTB-880 and and 10 Gigabit Ethernet Test Modules

    FTB-8130NGE and FTB-88100NGE Power Blazer Next-Generation Multiservice Test Module

      Figure 4. Testing in both directions simultaneously 

    Local-to-remote

    Remote-to-local

    FTB-200

    FTB-880

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     Application Note 230

    APNOTE230 3AN © 2014 EXFO I All i ht d2008

    P i t d i C d 14/01

    CONCLUSIONCarriers and service providers face the constant challenge of ensuring the proper delivery of services to customers. Ethernet services needto be delivered to customers in compressed time frames, while proving to be more reliable than ever. The original method of assessingperformance via RFC 2544 no longer provides them with the tools needed to turn-up and troubleshoot the services required by customerswith a high level of confidence.

    EtherSAM bridges the gap between service validation and performance assessment, by providing an intuitive and easy approach to

    confidently control and manage networks while reducing OPEX and growing revenues. EtherSAM is the only standard test methodologythat allows for complete validation of SLAs in a single, significantly faster test, while offering the highest level of accuracy.