America Soft ERP

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    BUSINESS B5

    Enterprise Resource

    Planning (ERP)

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    Learning Outcomes

    Compare core ERP components andextended ERP components

    Describe the three primary components

    found in core ERP Describe the four primary components found

    in extended ERP systems

    Explain the benefits and risks associatedwith ERP systems

    Assess the future of ERP systems

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    Introduction

    ERP integrates all departments and functionsthroughout an organization into a single IT system sothat employees can make enterprisewide decisionsby viewing enterprisewide information on all business

    operations

    Core ERP components traditional componentsincluded in most ERP systems and they primarilyfocus on internal operations

    Extended ERP components extra componentsthat meet the organizational needs not covered bythe core components and primarily focus on externaloperations

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    Accounting and Finance Components

    manage accounting data and financialprocesses within the enterprise with functionssuch as general ledger, accounts payable,

    accounts receivable, budgeting, and assetmanagement

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    Production and Materials

    Management Components

    handle the variousaspects ofproductionplanning and

    execution such asdemandforecasting,production

    scheduling, jobcost accounting,and quality control

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    Human Resource Components

    track employee information including payroll,benefits, compensation, performanceassessment, and assumes compliance with

    the legal requirements of multiple jurisdictionsand tax authorities

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    Extended ERP Components

    Business intelligence - information that people useto support their decision-making efforts

    CRM - involves managing all aspects of acustomers relationship with an organization to

    increase customer loyalty and retention and anorganizations profitability

    SCM - involves the management of informationflows between and among stages in a supply chainto maximize total supply chain effectiveness andprofitability

    E-business - means conducting business on theInternet, not only buying and selling, but also servingcustomers and collaborating with business partners

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    E-Business Components

    E-logistics manages the transportation andstorage of goods

    E-procurement the business-to-business(B2B) purchase and sale of supplies andservices over the Internet

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    ERP Benefits

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    ERP Risks

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    The Future of ERP

    Lines between SCM, CRM, and ERP will

    continue to blur

    Internet continue to help organizations

    integrate data and process across functionaldepartments

    Interface customizable employee browsers

    Wireless technology support a mobileworkforce

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    Closing Case One:

    PepsiAmericas Enterprises

    PepsiAmericas generates $2.97 billion inrevenues yearly

    The company implemented PeopleSofts ERP

    solution to provide complete integrationbetween PepsiAmericas front-office andback-office systems

    PepsiAmericas also implementedPeopleSofts supply chain management

    component to automate its inventory

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    Closing Case Two Questions

    1. How have core ERP components helpedPepsiAmericas improve its business?

    2. How have extended ERP components helpedPepsiAmericas improve its business?

    3. Explain how future ERP systems will helpPepsiAmericas increase revenues4. Assess the impact on PepsiAmericas business if it

    failed to implement the CRM component ofPeopleSofts ERP system

    5. Review the different PeopleSoft components inFigure B5.5. Which component would yourecommend PepsiAmericas implement if it decidesto purchase an additional PeopleSoft component?

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    Closing Case Two: Demanding Chocolate

    Ghirardelli is the longest continuouslyoperating chocolate manufacturer in theUntied States

    Ghirardelli improved inventory managementand profitability through the implementation ofan ERP system

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    Closing Case Two Questions

    1. Which additional core ERP componentswould you recommend Ghirardelliimplement?

    2. Which additional extended ERP componentswould you recommend Ghirardelliimplement?

    3. How can implementing an AdvancedPlanning ERP component help Ghirardellis

    business?